I cannot say enough good things about my experience with Footprints Floors. My floors were ruined in February 2021 when our pipes burst during the big freeze. I spent six months dealing with contractor after contractor, who either gave me ridiculously high quotes, were incredibly rude, had no reviews anywhere, refused to wear a mask in my house, or just ghosted me! I was starting to wonder if I would ever get new floors when I met Michael from Footprints. He couldn't have been nicer, gave me a *very* competitive quote, and, best of all, he could start a few days later! When there was a problem on the day of the install he didn't tell me about it until he had already found a solution, so I wouldn't worry unnecessarily. He underpromised and overdelivered at every turn. He said it would be a 2-3 day job and it was done in two. He said they wouldn't caulk the trim but then did it anyway. I couldn't be more thrilled with the result and with his constant friendliness and professionalism. He is a stark, stark contrast to all the bad contractors before him and you can definitely trust him to do a great job for you!
Footprints Flooring refinished the hardwood floors in our 80 year old house and did an incredible job. Mark is an excellent communicator, so you are never left wondering on any details. It is clear when meeting with him that he cares a great deal about your business. The crew that did the work are true craftsmen. We had the unexpected situation where some of the hardwood and subflooring needed to be replaced in our dining room and they turned on a dime and did that work. (the photo shows the dining room and you can't even tell where the repaired area is!) I highly recommend Mark Simmons and this company and will be using them for future flooring projects.
Mark was very easy to work with and was extremely helpful answering our questions throughout the entire process. Gabriel and his crew did an incredible job installing our upstairs flooring and stairs, were very kind, and fast. We will definitely be using Footprints Floors for future projects!
Loved their work. Very professional gentlemen. Fair pricing. Will definitely use again and recommend to my family and friends.
Mark and his crew were very profesional. Quality of work was amazing. My hardwood floors look great! 100% recommended!
Mark and his crew did very good work and were exceptionally fast.They listened to an accommodated our concerns and met all our expections. I would definitely recommend and will use them again if/when need.
I am amazed at the work they did in such a small amount of time. We tried to lay the floor ourselves but after 3 weekends of trying, we hired out. Man, I should have done that in the first place. It's beautiful!!
We are very pleased with our experience with Footprints Floors. We needed our hardwood floors completely refinished and they turned out beautiful! Mark was very knowledgeable and professional from the very start and he stayed in touch with us throughout the process. We received several quotes for the floor and Footprints was very reasonably priced. The crew did wonderful work and they were friendly and professional. We love our floors and will definitely reach out to Mark again for future projects.
I had 2 projects completed with footprints this year - and I have to say, it was really hassle-free, outstanding work. Everything from the word go was professionally handled, from the up-front bidding to the crews that cut no corners and masterfully took care of every detail and provided advice to proceed with project decisions where needed. Scheduling was easy. Communication throughout was A+. One of the projects was also a "non-traditional" floor that took some extra care and work, and it was no problem for them. Highly recommended.
Mark and his team completely replaced our floors in our new house. Gave us a 4-5 day time frame and was completely done in 3! Mark was extremely responsive and picked up the flooring for us from the store. We will be using them again in the future when we are ready to replace the bathroom floors.
New life was brought to our engineered floor with expert sanding and numerous layers of satin finish polyurethane. The complements are rolling in that our floor looks brand new. They used the latest state of the art sanding and vacuuming equipment and kept the dust to a minimum. We will call them for our next floor.
Marc at Footprints Floors of Arlington was amazing. I have never worked with an owner that showed so much passion and attention for his business and his clients.
Mark came out to bid installing tile flooring in two bedrooms. He communicated clearly and efficiently, he was willing to price match a competitor, and worked around my schedule to ensure the highest level of satisfaction was achieved. I would highly recommend this company to anyone in need of work.
We are very pleased with the floor refinishing work that Mark Simmons and his team did for us in our dining room. They were prompt and professional, offered good advice on the stain and finish, and the outcome was stunning. Our 28-year-old hardwood floor looks like new.
Footprints Floors installed new Backer board in tub/shower area and installed new tile. They removed old tile flooring in bathroom and installed new tile flooring. Put in new baseboards and caulked edges. Beautiful job. They checked daily on the progress made by the installer. Smooth easy job and great people to work with. Will use them again in the near future.
Great people to work with. They check in daily to be sure installation is going properly. Good job at a fair price. Will be using them again in the near future.¹
Mark and team were great.
I had 3 different people come out and give me an estimate on finishing my hardwood floors for me. All prices were within 50 to 100 dollars of each other, but when Mark came, he seemed to be the most professional. He asked more questions to get more information about the floor than either of the other companies. I had already done some sanding on it and he asked me what machines and what sand paper grits I used. He had color cards with him for me to choose from and said they could put down 3 samples for me on the day of service. When I decided to go with Footprints, Mark scheduled the day of service for less than a week out. The crew arrived at 8:30am sharp as promised. They were friendly and professional. They got the job done in the same day (my house is an efficiency style, just over 300 sqft). My floor is absolutely beautiful! I love it! This was money well spent and i am so happy I went ahead and paid just a little bit more. Thank you so much Mark for your outstanding service! I will HIGHLY recommend you and your company to anyone for any of their flooring needs!
Mark had some great ideas and recommendations for me. He was a pleasure to work with.