Everyone was professional and understanding of what I wanted. I will be referring them to other people.
It was a pleasure working with Tom and Nick along with David & Hector. A total professional and satisfying experience!!!
Great service, excellent pricing, and quick turnaround time on the project. If you have flooring work to get done, don't waste your time. Just call Tom!
Easy to work with and my floors look amazing
I had Footprints out to refinish the original wooden floors for the downstairs of the house a few months back and liked their work so much that I rehired them refinish the stairs and upstairs hallway (which included repairs) as well. They were very knowledgeable on the subject matter and were able to provide a clear estimate on specifically what they could or could not fix, as well as a fairly accurate estimation on when work would be completed.
The workers themselves were very courteous throughout, as they always showed up on time, practiced social distancing, and were sure to clean up after themselves at the end of each work day. They were even able to throw in some transitions to the bedrooms and bathroom floors, which I greatly appreciated. The craftsmanship of their work was superb, and really transformed the feeling of the entire upstairs of the house.
I thought the total cost of the project was more than fair, and was more than worth it given their reliability. I'm a firm believer in that you get what you pay for, and Footprints didn't fail to impress once again. I would 100% recommend Footprints to anyone who has a floor restoration project.
The whole crew was amazing! The craftsmanship was spectacular and they were quick and polite.
Excellent, excellent, excellent company. They have done work in my home twice now. First one room and the rest of the house on December 30th. It is beautiful. All very professional and cleaned up after. Worked 12 hours with an extended crew so that they could complete in one day for over 1,100 square feet of LVP installed. Be sure to call Tom Hickerson for all of your flooring needs.
Great job done by Tom and Camen on our new bathroom floor. We are very happy with the job they did! We would use them again and would highly recommend them!
Just had my hardwood floors re-surfaced and I could not be happier. Great price and great quality work. Tom was professional, caring and patient. He helped me pick out the right color for my home and my personality. I would definitely use again.
I have my floors done originally using a third-party installer from floor and decor they installed my stairs wrong 2 different times. Footprint floors came to repair all the damage and took care of all the headaches with the third left installer and ordering new parts. The owner was really helpful and professional, and even salted our driveway! I highly recommend this company!
When Footprints Floors say they are one-of-a-kind family owned business, we found out personally this was true. The owner himself came out to give us an estimate on installing our new backsplash. In no time a craftsmen was at our home to install it. When completed it was the overall look we wanted. Thank you to the owner and the craftsmen for not only doing a great job for us, but also for being so kind. I would highly recommend them.
Bought an old house near broad ripple that had a zookeeper as the previous owner for decades. Needless to say the floors were in terrible shape. After working with Tom to pick out the color and sheen of the floors they were able to get the work done extremely quick, a little over a week from when I first contacted them. When the job was done Tom personally reviewed the floors and answered any questions I had, even repairing a small crack. Now my floors look great and new again. The price is fair and you get quality work. Highly recommend.
We love our refinished floors, stained Weathered Oak on red oak wood. From start to finish, we were impressed with Footprints Floors. Everyone we dealt with was professional—prompt response time, excellent communication, and follow-through. Pricing was competitive.
Tom is very personable and answered all our questions, listened, and was attentive to our needs and choice for the right color.
Luis is a master! Also, extremely nice, conscientious, and totally changed the look of our rooms with an amazing floor transformation!
We recommend Footprints and would use this team again.
We love our refinished floors, stained Weathered Oak on red oak wood. From start to finish, we were impressed with Footprints Floors. Everyone we dealt with was professional--prompt response time, excellent communication, and follow-through. Pricing was competitive. Tom is very personable and answered all our questions, listened, and was attentive to our needs and choice for the right color. Luis is a master! Also, extremely nice, conscientious, and totally changed the look of our rooms with an amazing floor transformation!We recommend Footprints and would use this team again.
Even though we had some install problems, things finally turned out good.
We recently had our hardwood floors refinished and new ones installed. Tom and his team did a fantastic job and we love the results! The communication was exceptional throughout the entire process, the crew was both professional and friendly, and the pricing was very fair. We highly recommend Footprints Floors and we are getting ready to use them again soon to do another job.
Tom and his staff installed most of the flooring in our home. Fell in love with our home all over again !
Very pleased with the work . Excellent service!
Had good service