Nicole and Greg with Footprints Floors were great. I reached out for a quote and received a detailed quote. Both Greg and Nicole were accessible by phone for any questions and to discuss details. We finalized the quote, scheduled installation and completed installation within the same week. Their installers (Hector, I believe) were professional, quick, knowledgeable, and super clean - they removed our old flooring and installed in the same day! Our space looks amazing and the process was easy. I recommend using Footprints Floors for any flooring projects in your house!
Very happy with the floor installation. They were super easy to work with and the quoting process was pain free. Worked with Greg and Nicole to make sure I was getting exactly what I wanted. The installation crew was clean, fast, and highly professional. Very happy I went with Footprints and will call them again in the future if I ever need anything else.
Super easy to work with. The work was quick, professional, and clean.
It was great working with the entire team…Greg, Nicole and the installation team were wonderful. I will definitely be using them again.
Footprints Flooring was a pleasure to work with. I had made several calls to a number of other hardwood flooring companies to receive bids on two different houses.
The first job was for a rental home that had water damage from an unreported, refrigerator water leak. Several of the companies on wanted photos of the damage instead of coming out to quote bids. Greg, with Footprints Flooring came out and assessed the damage, gave us options, and a very reasonable price to repair/replace damaged slats. He also did a good job setting our expectations on how the replacement boards will not look exactly like the original 50+ year old original floors.
The second job was to re-coat our hardwood floors in our other house with polyurethane. Footprints Flooring again gave us a fair bid. They showed up with an impressive team of guys to perform the job and they did a beautiful job.
Footprints Flooring was very punctual with all appointments for the bid and to start both jobs. They have been very responsive to phone calls or text messages. I even received photos as the jobs were progressing. Greg, their GM, was present for both jobs insuring quality control.
I highly recommend Footprints Flooring and we will be calling them again for any additional work that we may need.
Footprints was a pleasure to deal with from start to finish! Greg Bowman, General Manager, promptly came to my home to view scope of the job ( LVP in 2 bedrooms and laundry), gave a written bid quickly and scheduled my installation without much wait time. They called to remind me of the appointment, arrived on time, manager came and checked on progress of expert installers and bought needed supplies. The job was finished in one day rather than two👍🏻 Footprints called afterward to be sure I was satisfied. All in all, a quick, thorough and professional job! My flooring looks terrific. Highly recommend!
Greg and his team did a really good job. They were reasonably priced and responsive to my requests. I’ve recommended them to family members and have already contacted them about another area in my house.
Very great experience for our brand new home. We were surprised with how reasonable the cost was and the quality turned out better than expected.
Great job ! I am extremely satisfied.
Nicole and Greg were awesome to work with! We are very pleased with the finished product!
We had 3 or 4 other quotes prior to consulting Footprints Floors. After speaking with Greg we were impressed with the way he explained and answered our concerns. A few days before the installation of our laminate flooring we were contacted by Nicole letting us know what time the crew would be arriving. In that conversation she let us know that the flooring had to be inside so it to acclimate to the inside temperature. I explained that I have a bad back and I couldn’t move 65 boxes of flooring. Nicole and her husband Justin came over and moved it from the garage. They assured that this would be in guidelines for our warranty.
The crew that came and installed the flooring were knowledgeable and professional. We were very pleased with our whole experience with Footprints Floors and we now have beautiful floors. We plan on getting our kitchen and bathrooms tiled and we know that Footprints Floors will be doing them for us.
The price was higher, but the quality of the customer service is beyond compare. There were a few minor details to come back for, but they did a great job satisfying their quality product promises.
Smoot and effortless. Great matching of wood.
Great service. I’ve been incredibly happy with the service I’ve received. Can’t get service better than this.
It's been five months and everything is still as fresh and good as new.
We love our floors. Thanks! Footprints Floors did an outstanding job in refinishing our wood floors and stair bannister and extending new wood flooring into an additional room. Greg, Nicole and Justin provided excellent service and guidance, and were exceptional in providing timely communications and updates. We highly recommend Footprints Floors.
They installed LVP on my entire ground floor and in my upstairs restrooms. Had to reschedule the installation two times because of various issues on their end and so it ended up starting on a Saturday. As the demo work began we found more floor preparation was needed than originally thought. They took on those additional costs to compensate for the inconvenience of rescheduling. It took a bit longer than what I would have liked, but they were very attentive as it was progressing. Overall, I'm very satisfied with the quality of work and their level of communication during the installation. They were always trying to look out for my best interests.
Great service always on available to talk and work with you to get the best result
Footprints Floors did an amazing job installing hardwood floors in my living room. I have a newer built home and the builder put carpet in the living area. Greg came out, gave me an estimate and a week later the floors were installed. Turn around time was super fast! The floors look amazing. The installers took their time and provided quality work. I cannot be happier with the service I received from Greg and Footprints Floors. I highly recommend this company to anyone looking to get anything done with their floors!