Broken Tile Replacement in Ashburn

Footprints Floors of Ashburn did a fantastic job of refinishing the hardwood floors throughout the house we purchased in Arlington. The job was done on time on a tight schedule. Tim Buser was easy to work with. He provided excellent assistance with selecting the right stain. He and his crew dealt effectively with spots that needed extra attention. We couldn’t possibly be more satisfied!

Tim and Davíd were great! Totally recommend!

Choosing the right flooring can transform a space, but the process can be daunting. That's where Tim Buser and his team at Footprints Flooring made all the difference for us. From the outset, Tim stood out with his willingness to accommodate our uncertainties about materials and the scope of our project. His approach was not just about making a sale but ensuring we were informed and comfortable with our decisions. What set Tim apart was his patience and flexibility. He provided us with multiple quotes, each tailored to different options we were considering, from hardwood to laminate and beyond. This allowed us to compare not just the costs but consider the aesthetics and functionality of each choice for our home. Tim's expertise and advice were invaluable, helping us navigate the myriad of options to find the perfect fit for our needs and budget. We chose American Walnut. It was installed unfinished and it was sanded and polyurethaned. Once we made our decision, Tim's crew got to work, and their professionalism and skill were evident. They were punctual, efficient, and meticulous in their craftsmanship. The transformation they achieved with our floors was nothing short of remarkable. It was clear they took great pride in their work, ensuring every detail was addressed with the highest standards. Even after the project was completed, when we noticed a few minor details that needed adjustment, Tim's response was immediate and gracious. Without hesitation, his crew returned to make the necessary tweaks, solidifying our satisfaction with the final outcome. Our experience with Tim Buser and Footprints Flooring has been exceptionally positive. The quality of their work, combined with their commitment to customer satisfaction, makes them stand out in the industry. We have not only been thrilled with our new floors but have confidently recommended Tim and his team to our family and friends. In fact, we've already done so, knowing they too will be in the best hands. For anyone considering a flooring project, Tim Buser and Footprints Flooring are the epitome of professionalism, quality, and customer service.

Had a consultation with Tim yesterday about a large and technically complex project. Not only did he ask the right questions but he displayed his deep industry and product knowledge in his typical low key and humble manner. This guy knows so much, cares so much, and is never one of those pushy salespeople you always dread interacting with. I am definitely going to work with him professionally and likely if my pets get their way I will have to have him out personally to my residence as well... Thank you Tim, you're the best!

Footprints was honest and reliable. Showed up when they said they would and performed the work that was quoted. I would highly recommend them for your flooring needs.

Adding a kitchen tile backsplash was a key part of the remodel effort which my wife and I were undertaken this early Spring. Online searches led us to Footprints based on the great reviews the owner Tim, and his crew received. Called Tim for an estimate and he responded immediately and was very patient in describing the tiling process to include giving us an estimate the same day. The price was very reasonable based on the online research we had done. Within one week Tim’s crew arrived and in less than a work day the 40 plus square foot job was completed. The tilers were amazing, professional in the extreme and meticulous in their work. When the job was finished they left our kitchen cleaner than when they arrived. Tim’s website stresses more of the wood flooring aspect of his work. Trust us, his tiling work is just as impressive. Do your self a favor and have Tim give your needs a look; you will be glad you did.

I highly recommend Tim and his crew! When we started our project, we didn't know exactly what material we wanted or even all of what we wanted done. Tim was happy to give us multiple quotes with different options so we could decide what was the best option for us. Once we confirmed and scheduled, his crew did great work! And when we found a few minor things after the job was complete, they gladly came back out and made the adjustments. Super happy, highly satisfied, and would definitely recommend them to family and friends (actually, we already have)

Great experience! Tim was punctual, knowledgeable and most importantly honest. Highly recommend!

Footprints Floors of Ashburn replaced the ceramic tile floor in our secondary bathroom. During the quote process, Tim clearly outlined how they would execute the project, patiently answered all of our questions, and tailored a solution to our particular situation. Based on this interaction, as well as the comments/ratings in previous Google reviews, we decided to contract their services. Tim and his crew did not disappoint! Kenneth and his crew mate were efficient and courteous as they removed the old tiles and installed the new ones. We appreciate Kenneth taking the time to ensure we were satisfied with the tile layout before laying tiles. The crew took appropriate precautions to minimize any dust/debris resulting from this process. We are very pleased with the quality of their workmanship in the final product and now have a beautiful update to our bathroom. We would definitely recommend their services.

Tim and his team were wonderful to work with on our recent flooring project in our home. As an Interior Designer, I appreciate craftsmen in our industry that are knowledgable, helpful, communicative, punctual, efficient, tidy, and of course who pay great attention to finer details. Tim and his team did just that. We will absolutely be using them again, not only in our home, but also in my design business!

We had extra flooring we needed put down into a guest bedroom. Tim was quick to respond to our inquiry and was also very professional and turned around a quote immediately. His team came and finished the job in record time. Thank you for a job well done!

Footprints was a first rate company. They came in, took the measurements, came back with a fair estimate. Tim was very responsive in answering all my questions and the work team was right on time, worked hard all day, and did a fabulous job refinishing the floors and replacing the staircase. i highly recommend them and would gladly work with them again.

Footprints Floors helped with our bathroom remodel with shower glass tile installation. Throughout the process, from the initial meeting until the end of the job. Tim and Kenneth were professional, on time, and work craftmanship is of high quality. When encountering installation challenges, they provided me with options, their recommendation. All along the way, they kept me informed and collaborated throughout the project. I would highly recommend for this type of project. The experience was fast, professional, and we now have a beautiful new shower.

The team was very professional and methodical. The details were spot on and also the team was very accommodating. They finished the project on time. We had new wood installed and old wood stained and the recommendations were very reliable. I would definitely recommend Tim and his team.

Best and most personal flooring company I have ever used. Tim is a stand up guy who takes pride in his work, and goes above and beyond to please his clients.

I had my floors done by Tim and his crew and am satisfied with their work. Tim was punctual and worked around my schedule. There was not enough material on the day of installation and Tim picked up and stopped by the next day to finish the install himself. He is professional and personable, answered all of my questions and concerns in a timely manner. I would recommend their service to our friends and family.

We used Footprints Floors of Ashburn to install hardwood floors on our upstairs level (and it needed to match the hardwood floors on our main level) and to install LVP in our basement. Two sets of stairs also had hardwood flooring installed. Tim was wonderful to work with throughout the entire process and we are so happy with the results. We started the process while we were living out of the area and Tim was always prompt responding to emails and our many questions and he provided a wealth of information in his emails that we really appreciated. Once we moved back to the area he was great about getting samples to us and helping us navigate the many options of LVP that exist. The install was completed faster than expected and we are very happy with the results and we highly recommend Footprints Floors.

We had our bathroom floor replaced by Footprint Floors. The floor came out beautiful and we are so happy with the finished product! Everyone we dealt with was so nice and professional. We would use this company again for future projects!

These guys were excellent. Arrived on time, installed and cleaned up in a jiffy. Even asked if I was pleased with the job and asked if they could fix a small nick in another flooring section. Don't see this kind of service very often. Definitely would call them agsin

It was an outstanding experience with Tim Buser and his team , on time, cleaned every single inch every day before they left for the day . Talking to Tim was so great as he explained so well in detail and the services he provided from start was outstanding. I would highly recommend Tim Buser .