Footprints Floors in Atlanta
Frequenty Asked Questions

We had our entire first floor replaced with new hardwood flooring. The stairs were also done and carpeting in the bedrooms. We couldn't be happier. Very professional work and the staff was great. The project manager was on top of everything. Highly recommend Footprints Flooring.

I needed to save some money in order to make my LVT job happen, so I ordered my flooring online and hired Footprints Floors to do the install. It was the best decision I could have made. Tim’s pricing was fair and his people were great to work with. Tim communicated well at every stage of the project. His team arrived when scheduled. They were very respectful of my home and cleaned up before they left. My new floor looks amazing. Overall it was a great experience and I saved $1500 over what the flooring store was going to charge me! I would highly recommend Footprints.

Terrific experience. They were timely, cleaned up nicely and the shower looks fantastic. Thank uou Tim for a great job.

Noel was responsive, professional , and spent time educating us on our project! Would recommend!

Kevin and his teams are consummate professionals. He takes a personal interest in every job to make sure the client is satisfied with the result. Highly recommended team!!

Kevin and his teams are consummate professionals. He takes a personal interest in every job to make sure the client is satisfied with the result. Highly recommended team!!

Highly recommend this company! Noel came out to provide a quote on fixing an issue with a previous installer and instead of just quoting me a high number and recommending to rip up the whole floor, he walked me through different solutions and even offered a DIY option which I'll try first. Though I didn't book any services I appreciate a owner/salesman that is there to help vs. upcharge on projects.

Tim and his crew did an amazing job. Very clear communication throughout and price was very competitive. They completed work as stated and exceeded expectations!

My wife and I are thrilled with our new LVP flooring installed by Footprints Floors of East Atlanta! We had a moisture issue on our concrete slab that damaged our five-year-old LVP. After getting multiple quotes, I immediately felt at ease with Kevin Moore. He took the time to understand our situation and provided clear explanations of what to expect once the flooring was removed. On installation day, his reassurance and expertise made all the difference—I don’t think I would have stayed as positive and optimistic without it. The demo and installation process was clean and professional from start to finish. The team not only cleaned up thoroughly but also removed all trash for disposal. They even went the extra mile by helping move some larger furniture pieces. Everyone was A++ courteous and professional. Kevin kept us informed throughout, ensuring we always knew when the team would arrive. I wouldn’t hesitate to contact Kevin and Footprints Floors again for future projects. Thank you again for the excellent service!

My wife and I are thrilled with our new LVP flooring installed by Footprints Floors of East Atlanta! We had a moisture issue on our concrete slab that damaged our five-year-old LVP. After getting multiple quotes, I immediately felt at ease with Kevin Moore. He took the time to understand our situation and provided clear explanations of what to expect once the flooring was removed. On installation day, his reassurance and expertise made all the difference—I don’t think I would have stayed as positive and optimistic without it. The demo and installation process was clean and professional from start to finish. The team not only cleaned up thoroughly but also removed all trash for disposal. They even went the extra mile by helping move some larger furniture pieces. Everyone was A++ courteous and professional. Kevin kept us informed throughout, ensuring we always knew when the team would arrive. I wouldn’t hesitate to contact Kevin and Footprints Floors again for future projects. Thank you again for the excellent service!

Will use again. They did a great job.

We used Noel on our basement remodeling project. The work was done in one day and now our basement has been transformed. High quality work at a very good price. We have recommended his company to our neighbors and they all our very pleased as well. Great Team Great Company!

Noel and his team did a great job on our hardwood floor in the master bedroom! I will definitely use them again!

Great people with high integrity and service!

Matt is the best

We had a fantastic experience with Tim and his Footprints Floors Northern Atlanta team! They recently installed our RevWood floors, and while our project was particularly challenging due to extensive leveling, their team handled it with professionalism and expertise. From start to finish, their communication was excellent, ensuring we always knew what to expect. Their pricing was fair and transparent, and they went above and beyond to make sure everything was done right. Plus, they left our home spotless—no mess left behind! We highly recommend Footprints Floors to anyone looking for quality flooring installation.

We used Footprints Floors for flooring in our basement after a flood several years ago. It was a straightforward LVP install but Noel and his guys absolutely knocked it out of the park. Every aspect of the process was seamless and professionally handled. The finished job looks great and we are able to use our basement more than we did before. They have the highest recommendation I can give. Thanks guys!

Chipp & team did & excelent job moving heavy gym equipment, installing flooring, then re-placing the equipment. Quality contractor.

Great value service and installation. We replaced our carpet with LVP and working with Chip and his team was fast and easy. I would recommend to anyone looking to install flooring in their home. Thank you Chip and team!

Delighted with the look of my refinished hardwood floors. The crew was professional, efficient and very courteous. The price was right, and I will recommend Footprints Floors to friends with any kind of flooring need.

We used Footprints to add hardwood floors in our home office. We were so impressed by how good it looked that we decided to have them complete our main floor which entailed both new floors and refinishing of existing, original hardwood floors and feathering it all together. All I can say is WOW!!! It looks so good. It transformed our home. Thank you Footprints. We highly recommend!

I've done a few home projects and dealing with people isn't usually the most fun, but Chip and Andrew have been great to work with. They were punctual, responsive, and (most importantly) did the job that was agreed upon and the quality was great. If you're looking to get a project done, just do yourself a favor and hire these guys.

Amazing job done by Victor!

We had Footprints Floors come out to put in a back splash behind our bathtub in our master bathroom, and they did an excellent job. Communication between Chip and his team throughout the process was seamless and consistent. Definitely recommend this company to anyone doing a bathroom remodel.

They did a great job replacing tile on my fireplace and laundry floor. Highly recommend.

Chip and his team at Footprint Flooring did an excellent job replacing our carpet with hardwood flooring. Their work quality is outstanding and transformation looks beautiful. The team was very responsive throughout the project. I highly recommend.

Three carpeted rooms converted to hardwood floors. Great match with original hardwood floors in house. Great staff and boss. Recommend highly.

It was wonderful to work with an honest contractor who exceeded our expectations! We had engineered flooring (that was way past its “expiration date”) replaced with solid ¾” red oak. Kevin answered our many questions and was on-site or readily available during the project. The crew was on-time, very professional and did an outstanding job! Thanks so much to Kevin and crew for our beautiful new floors!

Footprints is absolutely amazing. Their service was top notch from beginning to end. I would come to them again and again. The owner is very involved and visited my house daily. You won’t be sorry!

I am happy to share the details of my experience with Footprints Floors of Sandy Springs. We received three quotes for refinishing our hardwood floors. All three of them were very competitive and very close. Footprints was right in the middle and they were able to work to our schedule. They were fast and efficient and really seemed to know what they were doing. They gave us lots of choices on, stain colors and sampled five for us before they started. The floors look great and I would recommend them wholeheartedly.

Chip was incredibly helpful with getting our floors redone. He worked to get us an offer that was in our budget and the finished floors look great!

We are beyond impressed with the work Tim and his team did on our floors! From installing new flooring to refinishing our existing hardwoods with a beautiful whitewash effect, the transformation is stunning!! They also refinished the stair treads and installed new handrails and balusters, and everything is simply perfect. What really stood out to us was Tim’s excellent communication throughout the entire project. He kept us informed every step of the way, ensuring we were always on the same page. The attention to detail was exceptional, with every part of the job executed with precision and care. The result is a home we’ll love for decades, thanks to their craftsmanship and dedication. We highly recommend Tim and his team for anyone looking for quality work and professional service!

We were so pleased with the refinishing of our hardwood floors, which had lots of scratches from the dogs of the previous owners. The owner was fair in his pricing and on time for the project. Max did the restoration and kept us informed throughout the process. We were very pleased with the results! I would recommend Chip and his team for anyone looking to refinish or replace their floors!

We are very pleased with our new bathroom tile and vinyl plank flooring from Footprints. Victor and Kelvin worked three really long days to get the job done. They’re both very talented, and Thomas did a good job supervising the project and communicating with us throughout. (Note: Our house was built in 1973, and the concrete slab floor needing leveling. It looked great when it was done, but that was an extra chunk of change not in the estimate. If you live in an older house, keep that in mind.)

Noel’s communication throughout the process was excellent. He was responsive, professional, and helpful!

I cannot say enough good things about Footprints Floors and the amazing job they did at our home. From start to finish, their professionalism, craftsmanship, and attention to detail were evident in every step of the process. The team worked closely with us to ensure our vision came to life, offering expert advice on materials, colors, and design elements. They were punctual, respectful of pir space, and kept everything clean and organized throughout the project. The quality of their work is outstanding—each room looks great. Whether it was installing new hardwood floors, refreshing the tile in the bathrooms, or refinishing existing surfaces, every detail was executed flawlessly. If you're looking for a company that combines exceptional quality, great customer service, and competitive pricing, I highly recommend Footprints Floors. I couldn’t be happier with the results!

I had an amazing experience with Kevin and his team at Footprints Floors of East Atlanta! Kevin puts you at ease the minute you meet him. He is knowledgeable, professional and really asks great questions to understand what you want and to deliver that. The process from start to finish is very personalized to your needs but Kevin will also give real world opinions that help you with your decisions. He goes out of his way to provide a great experience while educating you on the product. The installation experience with his team was great. They were efficient and professional. They replaced all of my furniture to my specifications and made sure that I was pleased. I live the transformation of my living spaces. They are beautiful. I highly recommend Kevin and Footprint Floors! I have already asked him to quote me on the rest of the floors in my house!

Chip and his crew were very professional, our new lvp floors are awesome, and they were very fast!

One of the best companies that I have ever the pleasure of hiring. Tim (the owner) does the estimate and was at my home on the first day of installation and upon completion. His crew of four were professional, courteous, mindfull, cleanly and finished installing 2,000 square feet of LVP in two days. This includes removing and replacing of molding, moving furniture and adding subflooring where necessary. And the pricing is by far the best by almost 50% as compared to similar companies. Skip the rest and go straight to Footprints Floors, they are absoluetly the best!

Highly recommend working with Noel and his team! Noel (owner) personally came out to take a look at our floors & provide a quote. We had refinishing + hardwood floor installation done and we were extremely satisfied with the quality of work they provided. They were able to match the stain/color of our other wood floors (on our 1st floor) perfectly and seamlessly put in hardwood on our 2nd floor. Overall, Noel and his team were super knowledgeable, easy to communicate with, timely, and extremely professional! We plan on continuing to use Noel & his team for future floor projects.

Great job

Wonderful job that was done quickly and effectively. Also, reasonable price with regard to the financing options. 10/10 do recommend.

Footprint Floors of Northern Atlanta did amazing with, and all in one day, refinishing my floor. Paco and Julio accomplished a perfect match to adjacent floors. They are true craftsmen, and seriously well-mannered, considerate young men. I’m extremely pleased!

Everything went as smooth as could be, and I definitely appreciated the flexibility of choosing our own flooring rather than having limited options through the company. They did a great job of leveling the floors in our home that had been neglected by the prior owners.

I've used Footprint Floors of East Atlanta for two jobs and have been delighted with the service and the work both times. The first time, I was planning to use Home Depot or Lowe's installers for Luxury Vinyl Plank I purchased, but I read enough reviews that led me to seek out other options. I contacted Kevin at Footprint Floors, and he was responsive. His pricing for installation was competitive with the others for far superior service and follow through. I've also seen other installations of the same flooring I've used in other homes and the work is not nearly as solid as Kevin and his crew. It was so good that I used him on a much bigger second project within a few months. I rarely write reviews, but this experience made it worth it!

Kelvin the owner was very professional. He did an exceptional job. Matt the owner was very and a pleasure to meet and work with.

Quick installation and easy to work with Chip and crew. Have other projects coming as well based on the good experience.

I sought a couple estimates and Footprint Floors were extremely competitive. I also had a very pleasant meeting with them on their visit. Skipping to the end, the job was completed to my expectations, and the new hardwood looks amazing! Now a very important part of the review. There was a problem with how the floor initially took the stain and sealer. It very could have been the bad weather we had at the time of installation. Typical GA cold, then sunny and warm all mixed in with the rain out yards love. Bottom line is they went above and beyond to correct the issue as they were not about to disappoint a customer. If you’re looking for a new floor, these are your guys!

Exceptional workmanship! Beautiful floors. Absolute Perfection!

Love my new floors. Chip and his crew were fantastic to work with. There are plenty of flooring samples to choose from and the price was reasonable and good quality .

Fantastic and speedy service, wooden floors beautifully sanded and stained, uneven floor surface fixed and luxury vinyl installed. Matched the wooden floors to the vinyl perfectly. Would highly recommend!

Noel and his team were great. Not only the best bid but they did a fantastic job! Love our new floors. They were very fast too, done in three days! Highly recommended.

Matt and his team do incredible work. I love how transparent they are with their customers. If you value integrity, choose Footprints Floors Peachtree City! And they have a beautiful new showroom!

Multiple jobs completed, 100% satisfaction!!!

The flooring guys were very focused and their competence was obvious. (Paco, Xavier, Julio). They did a great job of managing dust and debris, communicating and answering questions. Tim Busbee came by several times and had outstanding follow up and communication. I really valued the service Tim provided us. It was a complete package consisting of thorough conversation and pre planning, scheduling and follow up. He managed his crew and actually showed up through my projects!

I just had Footprints Floors of Sandy Springs replace laminate floor planks in my home. Noel was friendly and responsive, and the installers were very professional and paid attention to details. I'm very satisfied with their work and service. Highly recommend!

What a great company to deal with. Professional service from the top down. Andy, Jason, Vitor, and Matt really care about quality and craftsmanship. They tore out 1200 sf of tile in my house and replaced it with new tile. I wanted it installed with no transition between my bamboo floors and they made it flawless. They took the time to answer all my questions and made sure I was happy with the results. The pictures do not do it justice. So thankful that I found them.

Footprints installed LVP in my home. The workers were professional, focused and precise. I’m thrilled with the finished floor.

Matt and his team are amazing! Brand new hardwoods that are an absolute work of art!! We will be lifetime customers!

Tim and his team were the ultimate professionals. Absolutely love how my floors turned out and so impressed with how meticulous the work was. I also appreciated the availability of Tim and his constant follow up. Tim is my new preferred flooring expert! Local business done right!!! Thank you!! We will enjoy that space for years to come.

Excellent customer service! They were prompt, professional and very helpful.

Kevin was the best from start to finish. Showed up on time. Sent the estimate right away. Great price. Got us in right away scheduled within the week. Refinishers showed up on time and got right to work. Kevin was a great communicator and made sure everything was getting done on schedule and handled the hiccups along the way. Job was scheduled for two days and was complete in two days. Thanks to Kevin and the crew. I will use them again in the future.

This company is friendly and professional. The work is outstanding and the follow through if you have any needs after installation is amazing. My floors are beautiful. The quality of work is unmatched. I will definitely use footprints floors Peachtree city again.

Chip and his team our first class. They did an amazing job and was spot on with their assessment of the price and sq footage. Will for sure use them again when we need it.

Kevin and his crew did an excellent job on our stairs! Everyone was very friendly. I would definitely recommend and will use them for future projects!

Kevin and his crew did an amazing job on our 2 staircases! The came out beautiful. Everyone was friendly and considerate of the fact I had a 2 year old. I would definitely work with them again for future projects.

It was absolutely a pleasure working with Chip. He and his crew did an outstanding job installing new tile in our shared bathroom. The color and brick lay pattern looks absolutely amazing. I love it and appreciate your thorough workmanship. I look forward to doing business with again. Thanks again!

Noel did excellent work and actually very very fast. We thought it was gonna take at least days and days but no he ended up doing our floor very fast and actually a very high quality job. No doubt we will use him again

Excellent experience from estimate to job completion. Tim the owner is outstanding to work with. He communicates from beginning to end. His team and he show up when he states and makes himself available for questions through text and responds quickly. He gave us broken down estimates for multiple options which allowed us to make our decision to have him do it all! We added new wood floors added to 2 rooms and upstairs hallway, plus all the wood floor and stairs in the house sanded and stained. He said he would be done in 5-6 days and they did. It was a lot of work. His crew showed up on time in the morning and were done daily at 5-6 PM and cleaned up each day. Tim stopped by each day. What we loved is the communication. We love the floors! Big thank you for a great contractor experience!

Guys did a fantastic job laying my flooring and did 1900sq ft in one day. It should be noted that flooring was ordered on a Saturday, delivered to my house 5 days later and installed 6 days later. Very quick turnaround. Would highly recommend them.

Very professional team and management and they did a really super job very efficiently

We were super impressed with Footprints Floors. They came quickly to give an estimate and they scheduled the install quickly. The pricing seemed very fair. We did purchase the flooring from them, as well (instead of providing our own). Their team was very friendly and exceedingly professional. The install was perfect. We couldn't be happier. We will defintiely use them again and highly recommend them!

Amazing customer service! Reliable and professional! Thank you!

They do magnificent work! They are honest, professional, and mean what their mission statement says when it comes to exceptional customer service.

Chip was wonderful to work with during this endeavor! His professionalism and product knowledge was superb. Our initial consultation was thorough and Chip was honest regarding availability and time frames. From start to finish, Chip was there to make sure everything ran smoothly for installation. Our experience with Footprints flooring was speedy and top-knotch!

I hired Footprints Floors (Chip Dunn) because he gave me a reasonable price to have my foyer tiled. The floor was formerly laminate and showed worn spots and was warped (due to my dog before he was house trained). Chip and his helpers, Merlin and Katie, showed up exactly on time and got to work immediately pulling up the old laminate flooring. It was not an easy job as it was glued to the floor. Merlin and Katie worked beautifully together and both were very knowledgeable in what had to be done. The end result was perfect and I am so very pleased. They even did a couple other minor jobs for me before they left. I would definitely recommend calling Chip Dunn for any flooring issues you may have. You won't be disappointed.

This company was great to do business with. We had 2 floors refinished by them and they did an excellent job. One, old, wide plank floor presented some unforeseen problems and they were persistent in solving the issue. I would recommend them to anyone looking to have anything done with their floors, whatever type of flooring you have. I will use them again when necessary>

We could not have been more pleased with the beautiful tile work from this company! They did a perfect job, efficiently, professionally, and exactly the way we wanted—and they were so easy to work with ! We highly recommend them for all your tiling projects including floors and all!

Kevin and his crew were great! My old floor is absolutely beautiful!! I will use Footprints Floors for my next project.

Noel and his team are fabulous! Proactively communicative, fair pricing and best of all, gorgeous work. We are THRILLED with the work Obed did. The floor is even more gorgeous than we imagined and his craftsmanship is exquisite.

Matt is just AWESOME💯. The level of service Matt offers to his clients is just unparalleled💯. I just met Matt due to an emergency that I had with my floors and he came through on short notice like a hero💯. My speaker pads made Inbedded marks on the radiant heated hardwood floors🤦🏽‍♂️. I’m forever grateful for your expertise, skill and client service💯. Will definitely be utilizing your services again and for sure referring you to clients and friends💯

Top notch work on repairing/refinishing my hard wood floors. Fantastic customer service!

Noel and his team were fantastic. Noel came in and gave me an estimate in approximately 10 minutes and we were about to schedule the job in 2 weeks. His crew pulled up carpet and installed hardwoods in the master in one day, stained and finished within 2 days, and it looks beautiful. Highly recommend Footprints for your flooring needs!

What a great company to work with. Always in communication and great skilled workers. Kevin was SO easy to work with and went out of his way to make sure we got the floors we wanted!

I contracted with Tim at Footprints to resurface our red oak wood floors. The prep and process was easy as he guided us on what to do and what to expect. We thought there would be a lot of dust and at the end there wasn’t! His crew cleaned every day and were super nice. They had to move all our furniture out and back from the garage and damage nothing! The results exceeded our expectations and we couldn’t be happier! I recommend Tim and his team anyone! Stan

Kevin was great and his team did a great job on our floor repairs.

We absolutely loved the finished product and the responsiveness of Footprints. We just moved into an old house with old carpet which had wonderful white oak floors underneath. They came in and turned what was an unwelcoming floor to a recaptured beauty. Very thankful for their hard and quality work.

Footprints Floors did an amazing job refinishing my very worn floors and even made recommendations of finishes that would handle canine wear and tear.

Footprints Floors is amazing. I could not be happier. They removed my 30 year old stained carpet and transformed two of my bedrooms using gorgeous LVP flooring. I can't wait to use Footprints Floors again in the kitchen, dining room, and living room later this year.

Andrew and Chip, owners, are the dynamic duo!! They provided excellent service and quality flooring! The installation team were awesome! We love our new floors! In fact, we are going to use Footprints Floors to replace our upstairs flooring in the future!

These guys are great. They show when they say they will, the price is competitive and no surprise add on expenses, and they do quality work.

Footprints Floors did an amazing job! They tore out carpet and tile upstairs and laid laminate, downstairs they sanded and refinished our hardwood floors. From my first call to the owner Tim to the last worker leaving my home was amazing! The prices are great, the team he sent to do our job were outstanding! They were all very polite, informative, and they cleaned up! We have 3 more rooms to do in our home, we will definitely be using them again!

Matt is a great guy. Had some damage on our floors from a different contractor and he made kur hardwood floors look a lot nicer.

Great pricing. Wonderful customer service. SO happy with my floors! 10/10 would definitely recommend!! If you're looking for flooring, call these guys FIRST!

Professional and courteous service. Andrew provided a timely quote and was very polite. The workers arrived timely and completed the work in a professional manner.

I highly recommend Footprints Floors of Sandy Springs to anyone needing their hardwood floors replaced or updated.Noel and his team are prompt, professional, and show only concern about the happiness of the customer and a good finished product. Noel gives careful instructions on how to care for your floors and guarantees that the work will be professionally done in the time that his company states. again, I would highly recommend Footprints Floors of Sandy Springs because of their knowledge of all types of wood floors

Did an excellent job. So happy with my new floors.

Kevin and his team were communicative, efficient, and skilled. They met every expectation and lived up to every promise. We’d definitely recommend you use them for your floor refinishing needs!

Great to work with! And excellent floor work as well!

Purchased a home that had outdated flooring, Matt with Footprints flooring provided several options and worked 1:1 with us to find the best options in flooring, stain, finishing. The crew was amazing, great communication and very friendly.