Footprints Floors in Atlanta
Frequenty Asked Questions

The flooring guys were very focused and their competence was obvious. (Paco, Xavier, Julio). They did a great job of managing dust and debris, communicating and answering questions. Tim Busbee came by several times and had outstanding follow up and communication. I really valued the service Tim provided us. It was a complete package consisting of thorough conversation and pre planning, scheduling and follow up. He managed his crew and actually showed up through my projects!

I just had Footprints Floors of Sandy Springs replace laminate floor planks in my home. Noel was friendly and responsive, and the installers were very professional and paid attention to details. I'm very satisfied with their work and service. Highly recommend!

What a great company to deal with. Professional service from the top down. Andy, Jason, Vitor, and Matt really care about quality and craftsmanship. They tore out 1200 sf of tile in my house and replaced it with new tile. I wanted it installed with no transition between my bamboo floors and they made it flawless. They took the time to answer all my questions and made sure I was happy with the results. The pictures do not do it justice. So thankful that I found them.

Footprints installed LVP in my home. The workers were professional, focused and precise. I’m thrilled with the finished floor.

Matt and his team are amazing! Brand new hardwoods that are an absolute work of art!! We will be lifetime customers!

Tim and his team were the ultimate professionals. Absolutely love how my floors turned out and so impressed with how meticulous the work was. I also appreciated the availability of Tim and his constant follow up. Tim is my new preferred flooring expert! Local business done right!!! Thank you!! We will enjoy that space for years to come.

Excellent customer service! They were prompt, professional and very helpful.

Kevin was the best from start to finish. Showed up on time. Sent the estimate right away. Great price. Got us in right away scheduled within the week. Refinishers showed up on time and got right to work. Kevin was a great communicator and made sure everything was getting done on schedule and handled the hiccups along the way. Job was scheduled for two days and was complete in two days. Thanks to Kevin and the crew. I will use them again in the future.

This company is friendly and professional. The work is outstanding and the follow through if you have any needs after installation is amazing. My floors are beautiful. The quality of work is unmatched. I will definitely use footprints floors Peachtree city again.

Chip and his team our first class. They did an amazing job and was spot on with their assessment of the price and sq footage. Will for sure use them again when we need it.

Kevin and his crew did an excellent job on our stairs! Everyone was very friendly. I would definitely recommend and will use them for future projects!

Kevin and his crew did an amazing job on our 2 staircases! The came out beautiful. Everyone was friendly and considerate of the fact I had a 2 year old. I would definitely work with them again for future projects.

It was absolutely a pleasure working with Chip. He and his crew did an outstanding job installing new tile in our shared bathroom. The color and brick lay pattern looks absolutely amazing. I love it and appreciate your thorough workmanship. I look forward to doing business with again. Thanks again!

Noel did excellent work and actually very very fast. We thought it was gonna take at least days and days but no he ended up doing our floor very fast and actually a very high quality job. No doubt we will use him again

Excellent experience from estimate to job completion. Tim the owner is outstanding to work with. He communicates from beginning to end. His team and he show up when he states and makes himself available for questions through text and responds quickly. He gave us broken down estimates for multiple options which allowed us to make our decision to have him do it all! We added new wood floors added to 2 rooms and upstairs hallway, plus all the wood floor and stairs in the house sanded and stained. He said he would be done in 5-6 days and they did. It was a lot of work. His crew showed up on time in the morning and were done daily at 5-6 PM and cleaned up each day. Tim stopped by each day. What we loved is the communication. We love the floors! Big thank you for a great contractor experience!

Guys did a fantastic job laying my flooring and did 1900sq ft in one day. It should be noted that flooring was ordered on a Saturday, delivered to my house 5 days later and installed 6 days later. Very quick turnaround. Would highly recommend them.

Very professional team and management and they did a really super job very efficiently

We were super impressed with Footprints Floors. They came quickly to give an estimate and they scheduled the install quickly. The pricing seemed very fair. We did purchase the flooring from them, as well (instead of providing our own). Their team was very friendly and exceedingly professional. The install was perfect. We couldn't be happier. We will defintiely use them again and highly recommend them!

Amazing customer service! Reliable and professional! Thank you!

They do magnificent work! They are honest, professional, and mean what their mission statement says when it comes to exceptional customer service.

Chip was wonderful to work with during this endeavor! His professionalism and product knowledge was superb. Our initial consultation was thorough and Chip was honest regarding availability and time frames. From start to finish, Chip was there to make sure everything ran smoothly for installation. Our experience with Footprints flooring was speedy and top-knotch!

I hired Footprints Floors (Chip Dunn) because he gave me a reasonable price to have my foyer tiled. The floor was formerly laminate and showed worn spots and was warped (due to my dog before he was house trained). Chip and his helpers, Merlin and Katie, showed up exactly on time and got to work immediately pulling up the old laminate flooring. It was not an easy job as it was glued to the floor. Merlin and Katie worked beautifully together and both were very knowledgeable in what had to be done. The end result was perfect and I am so very pleased. They even did a couple other minor jobs for me before they left. I would definitely recommend calling Chip Dunn for any flooring issues you may have. You won't be disappointed.

This company was great to do business with. We had 2 floors refinished by them and they did an excellent job. One, old, wide plank floor presented some unforeseen problems and they were persistent in solving the issue. I would recommend them to anyone looking to have anything done with their floors, whatever type of flooring you have. I will use them again when necessary>

We could not have been more pleased with the beautiful tile work from this company! They did a perfect job, efficiently, professionally, and exactly the way we wanted—and they were so easy to work with ! We highly recommend them for all your tiling projects including floors and all!

Kevin and his crew were great! My old floor is absolutely beautiful!! I will use Footprints Floors for my next project.

Footprints did an excellent job installing and refinishing hardwood floors for us. You can not tell which floors are new and which are existing - they all blend perfectly! Thanks for doing such a wonderful job!

Noel and his team are fabulous! Proactively communicative, fair pricing and best of all, gorgeous work. We are THRILLED with the work Obed did. The floor is even more gorgeous than we imagined and his craftsmanship is exquisite.

Matt is just AWESOME💯. The level of service Matt offers to his clients is just unparalleled💯. I just met Matt due to an emergency that I had with my floors and he came through on short notice like a hero💯. My speaker pads made Inbedded marks on the radiant heated hardwood floors🤦🏽‍♂️. I’m forever grateful for your expertise, skill and client service💯. Will definitely be utilizing your services again and for sure referring you to clients and friends💯

Top notch work on repairing/refinishing my hard wood floors. Fantastic customer service!

Kevin and his team did an amazing job restoring our 30 year old white oak floors. They were able to color match the resurfaced floors and seamlessly fix an area of the kitchen that had a long gap. Even our fur kids love our fresh floors!

Noel and his team were fantastic. Noel came in and gave me an estimate in approximately 10 minutes and we were about to schedule the job in 2 weeks. His crew pulled up carpet and installed hardwoods in the master in one day, stained and finished within 2 days, and it looks beautiful. Highly recommend Footprints for your flooring needs!

What a great company to work with. Always in communication and great skilled workers. Kevin was SO easy to work with and went out of his way to make sure we got the floors we wanted!

I contracted with Tim at Footprints to resurface our red oak wood floors. The prep and process was easy as he guided us on what to do and what to expect. We thought there would be a lot of dust and at the end there wasn’t! His crew cleaned every day and were super nice. They had to move all our furniture out and back from the garage and damage nothing! The results exceeded our expectations and we couldn’t be happier! I recommend Tim and his team anyone! Stan

Kevin was great and his team did a great job on our floor repairs.

We absolutely loved the finished product and the responsiveness of Footprints. We just moved into an old house with old carpet which had wonderful white oak floors underneath. They came in and turned what was an unwelcoming floor to a recaptured beauty. Very thankful for their hard and quality work.

Footprints Floors did an amazing job refinishing my very worn floors and even made recommendations of finishes that would handle canine wear and tear.

Footprints Floors is amazing. I could not be happier. They removed my 30 year old stained carpet and transformed two of my bedrooms using gorgeous LVP flooring. I can't wait to use Footprints Floors again in the kitchen, dining room, and living room later this year.

Andrew and Chip, owners, are the dynamic duo!! They provided excellent service and quality flooring! The installation team were awesome! We love our new floors! In fact, we are going to use Footprints Floors to replace our upstairs flooring in the future!

These guys are great. They show when they say they will, the price is competitive and no surprise add on expenses, and they do quality work.

Footprints Floors did an amazing job! They tore out carpet and tile upstairs and laid laminate, downstairs they sanded and refinished our hardwood floors. From my first call to the owner Tim to the last worker leaving my home was amazing! The prices are great, the team he sent to do our job were outstanding! They were all very polite, informative, and they cleaned up! We have 3 more rooms to do in our home, we will definitely be using them again!

Matt is a great guy. Had some damage on our floors from a different contractor and he made kur hardwood floors look a lot nicer.

Great pricing. Wonderful customer service. SO happy with my floors! 10/10 would definitely recommend!! If you're looking for flooring, call these guys FIRST!

Professional and courteous service. Andrew provided a timely quote and was very polite. The workers arrived timely and completed the work in a professional manner.

I highly recommend Footprints Floors of Sandy Springs to anyone needing their hardwood floors replaced or updated.Noel and his team are prompt, professional, and show only concern about the happiness of the customer and a good finished product. Noel gives careful instructions on how to care for your floors and guarantees that the work will be professionally done in the time that his company states. again, I would highly recommend Footprints Floors of Sandy Springs because of their knowledge of all types of wood floors

Did an excellent job. So happy with my new floors.

Kevin and his team were communicative, efficient, and skilled. They met every expectation and lived up to every promise. We’d definitely recommend you use them for your floor refinishing needs!

Great to work with! And excellent floor work as well!

Purchased a home that had outdated flooring, Matt with Footprints flooring provided several options and worked 1:1 with us to find the best options in flooring, stain, finishing. The crew was amazing, great communication and very friendly.

We are so glad we chose Footprints Flooring! Working with Noel was very easy and he is incredibly responsive. His install team, with Hector, were neat and efficient. The floors look beautiful.

Everything went great these guys work there tails off and will answer any questions that may be of concern , there customer service is impeccable. We HIGHLY RECOMMEND Chip and his Crew, thank you so much for your hard work.

We recently had the absolute good luck to find Tim with Footprints Floors of Northern Atlanta. BEST decision ever. This team was so nice, so thorough, so expert. We felt taken care of from start to finish, we cannot praise this group enough! So professional, great communication from start to finish. If you need flooring or any other service they provide, don't hesitate. We had the flooring in our entire over 3K ft. home replaced with a new product, wide plank flooring and it looks so so good. I'm over the moon w/how my home looks and when we're ready to remodel our primary bathroom suite, I'll be thrilled to have them back. Best pricing out of all the other companies we had come and quote for the job. When I ordered the flooring from Dalton Home Gallery, they didn't deliver it straight to our home (and didn't tell me before hand we'd have to arrange our own pick up from their location) and our job was starting! Tim made some calls and got the floors delivered that day. Even this emergency delivery was handled with care, the delivery drivers were also kind and caring. It is clear that Tim surrounds himself w/kind professionals who do an amazing job. We tipped the heck out of all of them, because the service was SO GOOD!!! 🥰

Footprints was one of 4 contractors that I had to come to give me a quote for my whole house, where I was laying a vinyl floor in. And what a blessing it was from the moment Mr. Tim walked into my home. Not only was his the best price, but so was his advice. As far as his team goes, a 5 ⭐ wouldn't begin to get the rating these young men deserves. They were polite, respectful, accommodating, and more. And not one ugly or foul word came out of there mouth. Would ask if I wanted or needed them to do anything else, change anything, if I'm not happy or a problem should arrive after they leave, call them and they will be here. Thanks again men and Mr. Tim. May God bless y'all and keep his Holy Spirit upon y'all.

The CEO and his associate came out to give me an estimate. I agreed to the contract and placed my flooring order at Atlanta Flooring and Decor. After making sure everything would be ready within our timeframe. Chip confirmed our timeframe. The day of installation Chip, Andrew and the installer arrived on time. The installer got to work immediately and had installed my LVP flooring within four hours. Everyone involved with this job were professional, polite and extremely knowledgeable about flooring. I would definitely recommend Footprints Floors.

Matt and his team installed floors in my home and did an amazing job prepping the floors and installing them and cleaning up afterwards! Highly recommend! My floors are beautiful! So happy I chose Footprint Floors!

Just finished my floors! They are absolutely gorgeous and here is the best part, these are my old floors! They sanded them down and put a nice finish on them. They were very professional and efficient and I have already recommended them to my neighbors🤣

Exceptional work ethics and craftsmanship from the first phone call to the finished product. We called Footprints Floors to inquire about tiling our patio. Stacey picked up the phone on the first ring and promptly scheduled an appointment for an estimate. Andy came exactly within the scheduled time frame and we had our estimate on the same day. Matt, the owner and Jason, the project manager personally visited to check on the job. The communication and follow up were excellent, the job started on time and finished on time. Everything had run very smoothly. Kelvin, Victor and James did such a clean, beautiful work - careful measurements, evenness, straight lines. Our patio concrete base was uneven and unsquare and additionally, tiles had different thickness. It was a challenging job to do. Kelvin worked long hours, he did not leave for the day until completing each phase and he did everything with perfection. Thank you very much guys! We are happy with the results and highly recommend Footprints Floors.

My floors look amazing!! I’m so happy. They were professional and worked to make sure we were satisfied. Highly recommend!!!

Footprints flooring did a wonderful job on my fireplace wall. They showed up on time and finished as scheduled. The guys are great, customer satisfaction is #1 with these guys!!

LOVE!!! Matt totally helped my buyers out!

Pricey but, good work. I’m enjoying my new floors.

It was a pleasure to work with Noel. He helped me find a flooring I love and the installation was quick and well done.

Great company!!!

Noel repaired a gouged spot in our hardwood floors today. He was fast, efficient, and did a terrific job. I am very happy with the end result. A+++ workmanship & service!

The crew did an excellent job! I came home and couldn't even tell anyone had been working in the house. Completely dust free!

Chip was very professional and knowledgeable. His workers were very kind and on time to complete the job.

Kevin was quick to respond and communicated well, checking in on the progress prior to the tiling and then checked in, in person, each day the tilers were here. Excellent craftsmanship and professionalism. He was also able to recommend a great plumber who had amazing availability and would also recommend him. We are very happy with the work!

Very pleased with the flooring and installation. Friendly crew and Professional. FOOTPRINTS FLOORS are #1. Great company, Leadership.

Great work! The whole process was seamless, highly recommend!

I have used Footprint Floors on two occasions once to install hardwood flooring in our entire home. Very recently they installed LVP flooring in our basement. Our experience with them has been outstanding! Noel does a great job of supervising his team making sure the work is being done on time and to the customer's satisfaction. I'd highly recommend them!

We are very happy with our new hardwood floors. Highly recommend working with Matt and his team.

Footprints Floors did an outstanding job on replacing the flooring at our office in Lawrenceville. The price was fair, they did excellent work, and we would highly recommend them to anyone looking to replace their flooring in a commercial space. Thank you, Footprint Floors and Kevin!

Matt and his team were great to help restore our floors to original.

Professional, friendly and quality service. My wife & I were very happy to do business with Matt at Footprint Floors. Our hardwood floors have been refinished and they look great. Highly recommend Footprint Floors in PTC for all of your flooring needs!

This is one of the best companies I have ever worked with! Our kitchen floor replacement was done quickly and efficiently- within only a few days from estimate to completed job. Kevin is highly professional and very pleasant and friendly. I recommend Footprints Floors-East Atlanta enthusiastically.

I love my floors. Thanks for a job well done.

Kevin from Footprints was extremely responsive and informative. The process of getting an estimate through installation was very smooth and easy. I highly recommend.

The floors and staircase look amazing. I will use Footprints for all my future projects and recommend others do the same!

Excellent experience - beautiful floor and staircase.

Working with Kevin and his team was amazing. The crew arrived on time and stayed late to get everything completed timely.

Unbelievably gorgeous floors! Refinished our red oak floors with silver grey which took out the red leaving it a light warm and beautiful. Super fast too.

Noel and his team at Footprints Floors always go above and beyond expectations! I highly recommend calling Noel for your floor needs!

Quality work and super responsive! These guys make flooring projects easy and stress free. Highly recommend!

Absolutely the best!!! If you need new floors or wood floors refinished, call Matt!!! 👍

Great job , great service. Very hspot woth my new tile floor!

Noel and his team were great from start to finish. They always made recommendations on how to fix a problem correctly but also never tried to up-sell. Noel was fantastic at communicating and we never felt like we were out of the loop. The end results were beautiful too! We will absolutely be using them in the future

Matt is very responsive and went above and beyond to get me an estimate of floor damages before closing.

We were looking for a company to redo our wood floors. After getting a couple estimates, what made us go Footprints, was Kevin. He took the time to come and explain the process and made us feel very confident that we made the right choice. We could have used a cheaper option, but working with Footprints felt right. When we gave Footprints the go ahead, the service from the entire time was excellent. Workers showed up on time and worked non stop for 2 days until everything was done. They also do not make a mess. Lastly, being able to talk to the owner goes a long way. Keep up the good work Kevin and the Footprints team.

Kevin was very helpful and knowledgeable to replacing hardwood floors. i would recommend Footprints anytime

Tim and team are awesome. Tim was prompt and professional when given the quote, no hidden cost, very about what was in scope and what was out of scope. He communicated throughout the entire process. The crew was wonderful as well, very professional and polite. The work itself was beyond our expectations. If you are looking for great work and a contract who holds to his word and easy to get a hold of, then Tim is your guy

Chip is amazing. From first meeting through project completion I had-complete confidence in Chip and his crew. The crew was absolutely great. They were very nice, professional and eager to make sure that we were completely happy. They even finished ahead of schedule. Milton is a genius. I would highly recommend Chip, Milton and this crew.

Kevin & his crew did an excellent job replacing my hitched floor. Highly recommend this company.

Beyond happy with the communication, speed of completion, and quality of work. Noel was a pleasure to speak with throughout. Great rates and would highly recommend.

Footprint’s Floor’s were Great! The entire process from the proposal to the crew that resurfaced our hardwood floors were professional and did an awesome job! I highly recommend Footprint’s Floors

Love, love, love Footprints Floors! We have a little tiny en-suite bath and chose neutral colors so workmanship is very visible, and Footprints Floors did a wonderful job. They were tidy, efficient, professional and their work is beautiful.

Our floors are absolutely gorgeous!! They are very professional and we highly recommend! Job well done !!!

Another great experience with Kevin and team! This time I had a problem area in my dining room with 1950s vintage hardwood floors repaired and then refinishing of that room along with the bedrooms and hallway. The end results look fantastic!

It was good choice in selecting FootPrints Flooring to replace the flooring in 5 rooms. The work surpassed my expectations and I am amazed at the fitting around the fireplace hearth. After they got the glued down flooring up they completed the installation of the bamboo h/w flooring in one day. Yes, I would recommended these guys and if I need more floors replaced I will be contacting them to do the work.

Installed and stained oak hardwood treads to replace carpet stairs, refinished hardwood in part of house to match other wood floors. Wonderful job all around. Site visit by knowledgeable person to answer questions and advise, provide accurate estimate, good communication throughout, crew worked hard and professionally, wife happy with results. New stain was mixed to match existing and looks exactly the same (difficult to accomplish). Will be using this company again for future wood or tile floor needs.

Kevin is great! And the team is excellent! They removed tile and engineered wood flooring then laid beautiful new oak flooring in three days. I highly recommend Footprints for your next flooring job.

Excellent contractor. Returns calls and provides 5 star service. The workmanship was beautiful. The couple that did my installation were hardworking and left my kitchen cleaner than it was before. I am very picky and was pleasantly surprised at the outcome. They exceeded my expectations.