Footprints Floors Blue Ridge
Frequenty Asked Questions

We had Footprints Floors completely sand and refinish all of our original wood floors, and we are way beyond impressed with the finished product! We worked directly with Rich, and he and his whole team were fast, punctual, communicative, and professional. We would highly recommend them to anyone looking to refinish their floors.

They pursued and achieved excellence through all phases of the job. They pay attention to detail! As I reflect on the jobs, two things stand out; high quality workmanship and superb communications. Sincerely, Steve Allen

Footprints Floors Blue Ridge’s attention to detail, & good communication made the process of refinishing our floors smooth. The floor had an amber 25 year old finish that they transformed into the light oak finish we hoped for. Excellent team!

Recently, we contracted with Footprints Floors to refinish our downstairs floors. Our house was built in 1947, and the floors were still the originals, and had not been refinished since then. We left the house for 8 days and let them work their magic. Rich and Jeremy and the crew did an amazing job and we could not be more pleased! They took pictures every day to show us how scratches and water marks came out. We were shown more pictures to make sure the new stains on the wood were the right tint, and then pictures to show us the finished product as the polyurethane began to dry. We could not wait to get home to see them! In addition, their dust mitigation was outstanding as clean-up was much easier than we thought. Their communication was outstanding through out the whole project, and then Jeremy came over for a final walk through after we arrived home. He told us to let us know if there was any problem going forward and presented us with a special tool to help clean the floors. They were professional in every way and I would highly recommend them to anyone. The only reason we gave them a 5-star review, was 6 or 7 was not an option!

Our bedroom was transformed by Rich’s crew! They took out the carpet installed when the house was built 20 years ago, laid a beautiful oak floor over the subflooring, and finished the floor with three coats applied to perfection! Their most exquisite work was a great room with engineered hardwood floor. What wonderful people to have in our home!

Great work and very reliable!

I would give 10 stars if I could. Rich and his team went over and beyond with my job. I had to reschedule them twice and they never missed a beat. They asked questions to make sure that I was getting exactly what I wanted. The attention to detail and the professionalism was very impressive!! I didn’t realize that customer service like this still existed. They are the only company that will do my flooring from now on!

Rich and his guys are first class ! We had a great experience! We had them refinish our master bedroom floor and were so happy with there quality and efficiency we had them remove our daughters carpets in her townhouse and tile, and they replaced it with new hardwood floors on the entire upstairs and all new tile in her bathroom. Once again they did a great job ! They are now scheduled to do a business we’re involved with and there installing all new hardwood floors there too. Highly recommended

Nice guys,good job,reliable on time.Most importantly they cleaned up.

Footprints helped me out like no other. Greatly appreciate getting it done on short notice. Dependable, good people willing to help out. Thankx a bunch. Ultra she shed for my sweetie.

Rich and his team did an excellent job installing LVT is several rooms. They were responsive and accommodating to our schedule. I highly recommend them for flooring work!

Rich and the crew were fantastic to work with! The floors turned out amazing. Affordable and fast! Highly recommended!

Highly satisfied with our recent hardwood floor refinishing.

They did a fabulous job!!! No complaints.

Footprints Floors turned 132yr old wood into something that looks like new milled wood. Rich and Co. were great and patient. They did everything to make sure I was happy with the outcome. I grew up in this house and I've never seen these floors look like this! Thank You Footprint Floors Blue Ridge!

Rich was fantastic to work with! Awesome communication and attention to detail. Helped us a lot with tile and hardwood decisions! Highly recommend!

Thank you Rich, Lee and Joe for the great job in refinishing the hardwood floors. The floors are beautiful with the new finish. The crew was very professional and deliberate in making sure the job was completed to my satisfaction. Thanks for taking the time to keep me updated on the progress and making sure that I was pleased with every step of the process. I'm definitely a satisfied customer and would highly recommend Footprints Floors to take care of your flooring needs.

They did a great job installing and cleaning up.

I highly recommend FootPrints Flooring I am very pleased with the beautifully laid tile entryway to other flooring projects that owner Rich and his team of courteous, skilled workers did for me. Thanks FootPrints

Professional installation, will definitely use for all our flooring needs. Great job Rich!

Rich was great! Thorough, attentive to our needs, checked in frequently to make sure our contract was met. Honest guys that went out of their way to finish the project!

If you want someone who does a great job and really cares about the work they do then Footprints Floors of Blue Ridge is the company for you. If you don’t believe me just look at the job they did for me.

The work from Footprints was very professional . The estimate met my budget and the floor looks great. I would strongly suggest this floor business.

Footprint Floors of Blue Ridge did an awesome job fixing a soft spot on our kitchen floor and putting the floors in place. Rich was on spot with the measurements and talking with the technician at the local Home Depot about the right type of flooring and setting up everything. The Flooring Installation Tavin was very knowledgeable and did an outstanding job. Our kitchen floor looks awesome and they did an excellent job. I recommend Footprint Floors of Blue Ridge.