Expert Stone Floor Installation In Nashville / Brentwood

We have used Footprint Floors for two large flooring projects with different flooring materials over the past 4 years. Saul and his crew are skilled, knowledgeable, communicative, efficient, and professional. For both projects, the cost was an excellent value for the quality and quantity of work. We highly recommend Footprint Floors!

I used the “Thumbtack” app to find this business - as I was searching for someone to install tile backsplash in my kitchen. The business messaged me back on the app - which I missed - so they followed up with a phone call (which I appreciated). I spoke to someone named… Kyle… I think… to schedule my in home quote. He set me up with someone named Austin who was to come out the next day. The day of the scheduled quote - Austin text first thing saying he had a personal situation to deal with and asked if we could reschedule - which was totally fine. So, we reschedule for the following Tuesday at noon (I had to move my work schedule around to accommodate this appointment, but was okay doing so because I want to get the tile up). I text and called Austin (at the number he text me from the previous week) the morning of the rescheduled appointment to confirm - but I never heard back. Around 12:30 (because he was due at noon), I decided to call the business phone number listed in the Thumbtack app to see if anyone could get me an update on Austin’s ETA. When I called this time, I spoke to Kyle again, I believe (sorry if I’m getting the name wrong). Kyle had no record of my rescheduled appointment - and suggested I try to contact Austin myself. I let him know I already tried that - with no success. He (Kyle) said he’d try to contact him and get back to me. I never heard back after that (two days ago). All in all, I’m on the search for another business to help install - but just wanted to share my experience here so others could be informed of the lack of professionalism and follow up from this company. To the business - I appreciate that you all do free in home quotes (that’s very helpful for someone needing work done) - it just is unfortunate that you chose to ghost a potential customer. Thank you for your time and attention to this matter. Update (5/9 @ 11:30am): just spoke to the owner of the business who was unaware of the above mentioned situation. I appreciate the call and explanation. He offered to come out and personally do an estimate for us - so we will be proceeding with that plan. Again, thank you for the call and making it right - that means a lot. Also, Austin called to rectify the situation as well - which was unexpected but really appreciated. Overall after we get through the estimate process and come to a conclusion, I’m happy to update the overall rating. Update (5/14): Josh came out and did an estimate for us. I appreciate the quick turnaround and attention to the initial issue. All in all, the quote was higher than I anticipated (more than I paid for the tile itself) - and I’m sure this will be a similar story regardless of who gives the quote, so nothing against this business (I understand time and labor costs have to be accounted for). Thanks!

I have used Footprints for 3 flooring projects and 1 tile project and they are one of the best contractors I have worked with. Everyone from the estimators, project managers, and installers were excellent. Could not recommend them more!

Great flooring company .Highly recommended. On time , awesome work and very organized . Thanks !

Hired to complete a project that was not finished by first contractor. They did an amazing job , cleaned after them and a lot of attention to detail.They came for a walkthrough and showed on time

These guys did a very professional job! Affordable and efficient. Glad I got in touch

Nothing but patient professionals from start to finish. I love my new backsplash! Thank you!!! Highly recommend!

Footprint Floors did a great job on our sanding and staining of pine floors. We had some water damage in one area, where the they had to be replaced. They took our dark finished to a lighter finish and I’m completely happy with the final product. They were very knowledgeable and could explain water versus oil base with the pros and cons of each. Saul always communicated with us on the timeline and followed through with what he said he would do. The workers were very courteous and easy to work with. I would highly recommend this crew to anyone. I even found a nickel on the countertop after they were finished. Definitely a crew with high integrity!

Quick, professional, and meticulous! Always on time, easy communication, and great customer service!

Highly recommend!! From beginning to the end they are so friendly, puctual, efficient and hard working! Nit to mention my floors look great!!!

We recently had the pleasure of working with Footprints for LVP upstairs and hardwood staircase. The project manager and team did a great job matching the hardwood stain to the color of the LVP we picked out. They communicated well regarding start and end times and always showed up when they said they would. They were also very reasonably priced compared to other quotes we received. We couldn’t be happier with the finished project and will definitely be using them again for our downstairs in the near future.

Visiting from out of town and I noticed my 99 year old mother's floors were sagging. Spoke with Austin that came out immediately and gave an estimate. Austin, Kyle and the work crew did a wonderful job and the floor look AWESOME!. I would 100% recommend this company in the future.

Austin, Kyle and Marvin were quick to respond and performed our repairs quickly and well. I recommend them!

Very pleased with Footprint Floors-Nashville good/timely communications , clear expectations , and delivered ! Saul was our project mgr who lead a solid project team. They respected my home, good work flow, kept me informed throughout project and cleaned up. My outdoor screened porch floors look great.

Saul and his crew did an amazing job on our hardwood floors. They had been damaged and were restored and look amazing. Saul is also great at communicating with customers. I would highly recommend this company.

Footprints Floors did fantastic work, refinishing our hardwood flooring after it had been damaged. The floors look brand new and I would recommend them and their team.

Very pleased with the flooring footprints did for my home. Fast an efficient work, Saul did great overseeing the project and helping me out any way he could. I highly recommend this company for your flooring needs!

Footprint Floors did a phenomenal job on my original 1930’s house hardwood floors. I was at first hesitate to move forward with the patchwork, repair and finish of the floors, but am so glad I did. Saul was my point of contact throughout this process and his team really delivered - I can’t recommend them enough. I’m only bummed I didn’t do this sooner since it turned out far better than I could have imagined. They’ve won my business, that’s for sure. Thanks again Footprint Floors! See the pics for before and after.

They did a fantastic job!!! Renovating my kitchen floors

Saul and his team did a phenomenal job replacing our old carpeted upstairs with vinyl, completely changing the look and feel of our house. It’s like we moved into a new place without all the pain of packing. 100% recommend Footprints!