Flooring Contractor FAQs in Jacksonville

Footprints Floors NE FL did an outstanding job from start to finish in refinishing the common area wood floors in our 65 yr old house. From the start, Josh did an excellent job of reviewing the job, finding things that he would correct (that I didn't think about), and providing process details. Communication and punctuality throughout were great (attributes that one is hard pressed to find these days). He set the bar high in terms of service to be expected. And then Jeff came and executed wonderfully to plan. Couldn't be happier with the result and we will definitely be using them when we redo the bedroom floors.

I truly cannot say enough positive things about Footprints Floors! I recently hired them to remove existing flooring and install glued down engineered hardwood throughout the main living areas of my home. To say that I was impressed would be an understatement! From the onset, Josh communicated extensively, thoroughly, and effectively. I never once felt like I had to double check any of their work. He and Jeff, the installer, foresaw any potential issues and asked the right questions to ensure that we were both on the same page as to the scope of the project. Jeff was a pleasure to have in the home, as he was professional, arrived on time, and was extremely hardworking, and Josh was on site daily throughout to ensure that any details that arose were completed as previously discussed. I would never hesitate to hire them again should the need arise. Thank you, Josh and Jeff, for a job well done and being a breath of fresh air in the contractor trade.

We recently used Footprints Floors to replace old hardwood and install tile in our home, and we couldn't be happier with the results. Josh and his team were professional, quick to mobilize, and completed the work on time despite our tight deadline to have our project done before we moved in to our home. Josh kept us updated throughout the process and frequently checked on the progress, ensuring everything was done to a high standard. We highly recommend Footprints Floors to anyone looking for quality flooring installation!

Josh and his team took incredible care of my historic home. Many other contractors told me my original wood floors couldn't be repaired, but Josh went above and beyond to repair and restore my beautiful floors. Not only was the work top notch, the customer service and care Josh provided was incredible. I've never had a contractor take the stress out of a stressful damage situation. If you live in the Riverside Avondale area and need floor work done, you have to call Josh at Footprints Floors.

Josh is always a pleasure. It is difficult to find good contractors these days and he is amazing! He has done 3 houses for me and will use him again on 1 more. I will continue to be repeat customer for sure.

I recently had the pleasure of working with the team at Footprints Flooring. I reached out hoping for the removal of carpet, installing tile, and refinishing my hardwood floors. I can confidently say that Josh, Jay, Tony, and Jeff did an absolutely stellar job throughout the entire process! From the moment they arrived, I was impressed by their professionalism and dedication to their craft. They showed up on and ready to work. Their teamwork was seamless, and I particularly appreciated how they made sure to keep the area tidy, cleaning up as they went. Josh kept me in the loop the entire time and I truly felt comfortable with them in my home. Overall, I have nothing but good things to say about Footprints Flooring. I wholeheartedly recommend them to anyone looking for flooring services. Their expertise, professionalism, and commitment to customer satisfaction are unparalleled. Thank you, Josh, Jay, Tony, and Jeff, for making my home look fantastic!

I will definitely use Footprints Floors for any of my future flooring needs. I got bids from multiple companies to install new wood stair treads on my stairway. FF came in with the lowest bid and the best service offering out of all of them. They demo'd, removed all old flooring, installed and stained the treads. The other companies fees were higher and didn't offer to stain the wood treads for me. Footprints Floors are true professionals and their customer service is unmatched!! I couldn't be happier with the final product. Thank you Josh and team at Footprints Floors!!!

Where do we start? We are going to miss having Josh and his team in our home. They are genuinely kind, hardworking people and our floors are unbelievable. It’s amazing how much our house has transformed into something that truly feels “ours”. Josh showed up daily to ensure it was going smoothly, but really he didn’t even have to because his team was so diligent and mindful, constantly paying immense attention to detail and welcoming feedback on ideas. They check in with you along the way to ensure that you’re loving what they’re doing, and they keep you updated on what the next step will be. We will always recommend Footprint floors to anyone- if they’re looking for flooring or not! haha If you are looking for a sign to pick Josh and his team, this is it. You won’t regret it! Thank you so much!

As someone who likes to keep their feet firmly on the ground I'm pretty particular about what's underneath them, and let me tell you I'm thrilled to say Footprints really delivered with my absolutely gorgeous new floors. Josh and his team were the best: affordable, punctual, and responsive; but most of all the quality of work was just outstanding. If you're thinking about your floors do yourself a favor and run,-don't walk, to hire them now. You'll thank me. Promise

Very happy with the results of our bathroom re-tiling! Josh was very flexible in working with me as I wanted to do some of the work myself. His company was able to work within my budget and timeline, which were most important to me!

Footprints is a very professional company and they did a great job. There was a problem with my order of tiles and they very helpful in getting this resolved. With their help this resolve even yielded a 10% credit of cost to my tiles. You can feel comfortable using Footprints as your go to for tile installation.

Very good company. Professional in every way

Footprints Floors did an excellent job removing and replacing the tile floors in my home. Josh Trent the owner personally came and repaired the water damage on a small section of wood flooring. They are very knowledgeable and professional flooring experts. You will not find a better company for all your flooring needs.

Josh was punctual and always professional. He offered suggestions to consider and I believe they improved the look of my master bath remodel. Sammy tiled the shower walls/floor and bathroom floor. He was reliable, respectful, worked steadily every day and was an artist with the tile. It looks terrific! The price was very competitive and they were a pleasure to work with. Josh came back to look at the job and wanted to ensure I was 100% satisfied. Highly recommend Footprints Floors!

Josh and his team knocked it out of the park. Thank you Josh & Tony, you guys rock!

I know Josh and Footprint floors professionally. Josh is a hands on owner and great takes pride in providing quality service. You won't be disappointed.

We have a natural bamboo floor that was damaged by flooding. Local people said it had to be replaced by "engineered wood flooring", Footprints reviewed the matter with their national experts team and concluded that if we waited a year to assure the moisture was gone, they could refinish the original floor. The results were fantastic. Even in areas that had previous damage, they made the results better than new. Really! These guys really know their stuff!

Josh and his team completed a mini reno for me last week, tiling my kitchen backsplash and continuing the tile from the common area into the master bedroom seamlessly. Tony and Jay worked diligently everyday they were here, paying attention to detail, especially when putting up the tile on the backsplash. Tony hand-picked each tile before putting it up and made sure the pattern flowed naturally and Jay masterfully cut tiny slivers to fill the smallest gaps in the most inconspicuous places, where others would sloppily fill the gap with grout and call it a day. The tile transition from the common area to the master looks as if it was always that way. Because this was an afterthought a year after the house was built, the tile did not match up when it reached the master bath. Tony chiseled a channel and installed a brass bar in the transition. Beautiful craftmanship. They accommodated any request I had with a smile and were very conscientious about their daily clean-up. I am most impressed and will have them back for future projects. Thank you, Josh, for all your advice and troubleshooting help! It was a pleasure working with you and look forward to working with you again.

Josh T at Footprint Floors was my point of contact at this company and I couldn't be more pleased. His customer service was second to none. Note: After they did a great job installing porcelain tiles on my porch I did a very dumb thing and broke some when installing railing. Josh and his tam came right out and started repairing. Highly recommend Footprint Floors.

We had our guest bath floors and baseboards replaced, as well as updated the tile shower. Master shower also replaced from the ground up Would definitely recommend! Beautiful work, great communication, very happy with how everything turned out!