Reviews & Testimonials
Hear from Footprints Floors of Plainfield & Joliet Customers
What Our Customers Say
4.94 Average Rating
Dan Wenc
12.01.25 - google
Alissa, is very knowledgeable and friendly. The flooring was installed perfectly and Frank who put down the floor does a fantastic job. 5 stars, excellent customer service will have them install additional flooring for me.
Amy Kehl
11.13.25 - google
I had Alyssa put in a new kitchen and hallway floor. They were very professional and extremely efficient. They worked so hard til 6PM to finish the job. It was very reasonable too. We were gonna do it ourselves but the price just couldn't be beat! It looks absolutely amazing!!! Would highly recommend them for any flooring project!!!
Alex Duque
11.11.25 - google
I’m very pleased with Alissa’s communication throughout the protect. Juan who refinished our floors was very professional and knowledgeable. I highly recommend Footprints Floors.
Michelle Bratland
11.11.25 - google
I reached out to Alissa Ruiz with Footprints Floors for her expertise with my hardwood floors, which were showing some rippling. She took the time to come out, carefully inspected everything, and provided me with a detailed written assessment and recommendations. Her professionalism, knowledge, and kindness really stood out. It’s rare to find someone so generous with their time and so thorough in their work. I would highly recommend Alissa Ruiz with Footprints Floors to anyone looking for a true flooring professional who genuinely cares about their clients and takes pride in what they do.
Claire Kittle
11.10.25 - google
Alissa and her team took excellent care of us! We did a small hardwood project to remove carpeting from our dining room and the results are gorgeous! Alissa worked with my complicated schedule as we moved to the area from out of state! She was immediately understanding when my littles got on the finish a touch too soon. Her team came back no questions asked and fixed us right up. Thank you Alissa and team!!
MG
11.01.25 - google
REVIEWS
If I could give Footprints Floors more than 5 stars I definitely would! Our experience from beginning to end was SUPERB! We had all our carpet removed and hardwood floors installed throughout most of our house and Ricardo and Jesus did an AMAZING job! They worked incredibly hard and were professional, knowledgeable and super friendly! Their overall work was of very high quality workmanship. They showed so much care and were so meticulous with all aspects of the installation. We greatly appreciated how excellently Alissa, Ricardo and Jesus communicated with each other and with us throughout the whole project. Our floors look beautiful and we HIGHLY RECOMMEND Footprints Flooring! Photos do not do justice to how it looks in person. Thank you Footprints Floors of Plainfield and Joliet!
Synticee Denmark Brown
10.29.25 - google
Footprints was very professional and easy to work with. We love how our kitchen backsplash came out. Excellent communication and attention to detail.
Bob Schmidt
10.19.25 - google
Amazing work done! Absolutely love how it all turned out. Highly recommend them. And our green toilet is finally gone!
Thank you so much.
Trang Rose
10.09.25 - google
Great company! Alyssa is wonderful to work with. They are professional, responsive, and truly cares about her customers. I highly recommend Footprints Floors!
Jenni Hans
10.09.25 - google
I had a consult with Alissa about fixing a floor issue & it was a great experience. She was prompt with all her communications & with getting the quote to me. Her prices were fair as well.
Lucille Harding
10.08.25 - google
Today we had the backsplash in our kitchen tiled and it was a beautiful job. The installer Jose sure knew his business. Alyssa who comes out to estimate the work and set up the dates and gives you the supply list is very knowledgeable about not only the products that will work for you where you can purchase them and setting dates and times. I highly recommend them if you're thinking of doing any type of tiling in your home.
Elliot Salrin
09.17.25 - google
Great price and high quality work completed in a timely manner, would 100% recommend working with them.
Carolyn J.
07.14.25 - google
Our floors look beautiful! The technicians took great pride in their work.
Dale Prohl
07.09.25 - google
I had several estimates on a 6x5 area of solid wood flooring and several porcelain tiles that needed repair. The estimates were crazy high. One man said he might even have to take door frames off which was totally unnecessary (He even showed me pictures of his home in Mexico where he had just shipped a $1000 chandilier. I think his estimate included that cost) and the original installer told me he had a minimum charge to start and was basing it off pictures rather than coming out to view the job. Alissa came out and was very honest with an estimate. I felt trust in her
and after talking it over with my husband we agreed to go with Footprints for our repair. She sent out Cesar who did an amazing job. I was extremely happy with the work. Trust in Footprints! I will be hiring them again!
James Burns
07.07.25 - google
They were polite prompt and did an amazing job. Alissa answered all of our questions in a very timely manner. Amazing price for amazing work.
Tracy Danet
06.26.25 - google
I couldn’t be more happy with my floors. Our original hardwood floors have been restored so beautifully and it was such a breezy smooth process working with Footprints Floors. They are the best!
Melissa Allsteadt
06.25.25 - google
Footprints Floors did an amazing job with our floor. The process was explained in detail before the work began. There was minimal to no dust left after sanding and we were able to see our top choices of stain before selecting which one looked best. They are kind, courteous and performed exemplary work.
Jennifer Michael
06.16.25 - google
Amazing experience! Everything went exactly as planning, communication was clear from the start, and the workers did exceptional work! Thank you!!
Brittney
06.12.25 - google
Great experience! Very professional, they were very informative with plenty of options and made it a seamless process. Thank you!
Christie Hartman
06.10.25 - google
We couldn’t be more thrilled with the work Footprints Floors of Plainfield & Joliet did on our stairs and floors. From start to finish, the experience was nothing short of exceptional. Alissa was our main point of contact and handled everything with professionalism, kindness, and clear communication. She kept us informed and confident every step of the way.
The true magic happened when Juan got to work. He approached every inch of our home with meticulous care and attention to detail. What seemed like a hopeless mess—deep scratches on every stair, blotchy stain patches, and uneven sanding—was completely transformed. Juan’s craftsmanship erased every flaw and revealed the beautiful wood underneath that we had almost given up on.
The final result is exactly what we envisioned—flawless, smooth, and stunning floors and stairs that have completely elevated our home. Footprints didn’t just fix a problem; they restored beauty and quality with precision and pride. We’re so grateful for their hard work and highly recommend them to anyone looking for quality, integrity, and excellence in flooring.
Melanie Johnson
06.05.25 - google
Footprints recently installed Cortec Luxury Vinyl flooring in our home on the entire 2nd floor and did an amazing job. The project was done on time as promised with attention to the details and Alissa answered any questions we had from start to finish.
Allen Johnson Jr
06.02.25 - google
Very accommodating, friendly and courteous. From beginning to end of project.
Inara
05.08.25 - google
Footprints did an amazing job on refinishing our 100 yo floors and staircase today including banister. The team worked really hard and were very dedicated to doing a perfect job. I definitely highly recommend them!! We’ll be going back to them for another job later refinishing our kitchen floors.
Julie
04.24.25 - google
I am so happy with my refinished floors and staircase! Alissa was very professional and was in contact with me throughout the entire process . The workers showed up on time and completed the job in a very timely manner. I was so impressed with their work, I am having them do my kitchen floors too. Great company.
ginna ricaurte
04.08.25 - google
I highly recommend Footprints Floors. They ripped up our carpet, installed wood, and refinished it to match our existing wood. It looks great! They also installed lvl in our laundry room. Price was fair and Alissa was very communicative during the process.
Christina Muri Irland
03.21.25 - google
We had a great experience with Footprints. They had fair pricing and were able to get into our new home on quick notice. And the floors look beautiful! Highly recommend Alissa & the Footprints team!
Laurie Carpender
02.26.25 - google
Had my floors refinished in my over 100 year old house. I did not have high hopes because they were in really bad shape. Alissa gave me a great estimate. It included fixing holes, replacing rotten wood and adding quarter round. They came out amazing. I feel like I’m in a new house. Alissa was very hands on and visited during the process as well as answered my texts and questions right away. I highly recommend this business. You won’t be disappointed.(The colors vary because the wood in the rooms were different types)
Tony Labriola
02.18.25 - google
We used Footprints Floors for a 500sqft kitchen tile project, and I would highly recommend them. They accommodated our schedule and got the work done within the window they promised. The team was knowledgeable, punctual and was very detailed in their work. The team on my project consisted of three people who were all very courteous as they were in my home for a week. The project manager checked in daily and communicated well to ensure the project was completed to my satisfaction. Don’t hesitate using this company!
Mary Ann Johnson
02.17.25 - google
My experience with Footprints Floors and Alissa was excellent. I am very satisfied with my floors. Her crew was always on time and completed the project in a timely manner. I highly recommend this companiy.
BJ Francis
01.13.25 - google
Footprints Floors of Plainfield & Joliet did a first rate job on our flooring my wife and I extremely please and would highly recommend them to family and friends
Gregory Garcia
01.09.25 - google
Alissa is a Dedicated Salesperson and Met All my Concerns during the Project at my House. Mike and Britney did an Excellent job Tiling my Lower Level and Juan is The ##1 Choice for the Hardwood Flooring Side. Insist on Him if Possible. Alissa has Shown Me that She will also Back any Work Her Company Does.
Chris Scott
12.19.24 - google
Excellent service, very thorough and pleasant.
Jake Winder
12.04.24 - google
We love our new floor by Footprints Floors! Everyone was super nice and helpful during the process. I couldn't recommend them more!
A Google User
12.03.24 - google
They came on time as promised. Alissa was very nice and pleasant to talk to. The floor looked marvelous when finished and the price was easy on the wallet. Work well done. I would hire them again.
Jessica DeVries
11.18.24 - google
Highly recommend checking our Footprints for your flooring needs! They are unique in the sense that you purchase product wherever you prefer and then they do the install. So many companies will only install THEIR product. Not here. You have have the power of unlimited options. Plus, the owner Alissa is honest, reliable and professional. You can’t go wrong!
Donna Papke
11.15.24 - google
Great job refinishing my floors! Alissa was great to work with - came by every day to check on things - all in all a great experience! Before and after photos!
Elena Sosa
11.09.24 - google
We found Footprints Floors on Thumbtack and were very happy with the experience. They were willing to work with flooring that we had already purchased, helped us out with our trim and were incredibly communicative and timely. Alissa and the install team were great to work with!
Agus Salerno
11.08.24 - google
Footprints Floors installed lvp in our living room and bedroom and it looks fantastic! They were prompt, professional, and very responsive. Highly recommend!
Sean T
09.30.24 - google
The best service I’ve received since starting my bathroom project. Alissa and her team were prompt from start to finish . The floor completely changed the room and my wife and I are happy with how it turned out. I would recommend and plan on future projects with this company. Thank you!
Kerry Daniels
07.15.24 - google
Replaced linoleum in kitchen, laundry room, and powder room with ceramic tile. Completely satisfied with all aspects of project. Will do more projects with Footprints Floors.
Frankie Jones
07.14.24 - google
The floors look fantastic and my mother is very happy. The owner is extremely responsive and helpful.
Jennifer Bishop
07.14.24 - google
Excellent job! Very pleased with the installation team! Highly recommend!
Rich Valente
07.11.24 - google
I reached out to Footprints Floors of Plainfield & Joliet because of the very good reviews, and I'm extremely happy that I went with them. I needed hardwood floors installed in a 325 sq ft room, and I also needed vinyl floors installed in a connecting 320 sq ft room. Alissa Ruiz was my point person, and she was very knowledgeable, gave a very good price, and stayed with the project to the end. Also, the workers were great...very hardworking, professional, and wrapped up the job in 2 or 3 days. Couldn't recommend Footprints more.
Jessica Worley
06.26.24 - google
We could not be happier with the results of our floor refinishing and new wood floor install from Footprint's!
The entire process, from initial quote/consult to install to the final product was fantastic. Communication was excellent and the crew was both knowledgeable and respectful.
Highly recommend if you’re thinking about refinishing or adding new wood floors!
Ashleigh Pierce
06.20.24 - google
We worked with Footprints Flors of Plainfield & Joliet to install the flooring in our dining room. Alissa and her team (shout out to Jerome) were extremely responsive, prompt, and performed excellent work! Alissa did a wonderful job providing fair pricing, explaining procedures, and answering any questions we had. She came to visit at both the beginning and end of this quickly executed project. I will definitely contact this company again for any additional flooring needs we want to have completed.
Marissa Krzysko
06.09.24 - google
Footprints recently refinished 100 year-old floors (oak and walnut) in our house and we are so impressed! The floors were more narrow and required custom work to be done. Regardless, the price was extremely reasonable and the work was done well! The installers were extremely professional. The work was done fast. Definitely recommend!
Nicole Martel
05.22.24 - google
Great company to work with! Communication was great throughout the project and the team worked hard to ensure our happiness!
Dina Maddox
05.05.24 - google
Alissa was on time for our consultation. Serghei was early both days of the job and was kind and courteous. Hard worker. He never took a break all day. Can't say enough. This was a great experience and I love my kitchen backsplash. I highly recommend Alissa and her crew.
Anthony Meyer
04.28.24 - google
Alissa and her crew did an amazing job on our flooring. We got few other bids but we felt she was the right company for the job and boy she did not disappoint. The floors were in need of refinish bad and way to dark for our liking. Alissa was confident she could make them almost new we're extremely happy with the results and a great price if your needing your flooring done this is the company to call Thanks again Footprint Flooring of Plainfield
Vladimir Polski
04.23.24 - google
Alissa and her team at Footprints Floors did a great job installing backsplashes in our kitchen and a bathroom. They worked with us through the entire process. The workers were professional and efficient. We are very happy with our new backsplashes. High quality, resonable price, great communication!
George Scarlatis
04.17.24 - google
Great team put in the new hardwood floors in our condo. The floors look excellent and they cleaned up the entire condo and left it like new. They are an excellent company to work with and do a great installation. They matched the new floors to the exisiting hardwoods perfectly.
Justin Brannon
04.11.24 - google
Alissa and her teams are fantastic, caring and insightful. If you want a no hassle experience and done right the first time this is your team!
Dan
04.04.24 - google
They did everything right and good price . I will definitely use them again.
Ciara Ward
03.27.24 - google
Footprints did an excellent job changing my shower tiles out.
Clay Caquelin
03.19.24 - google
Excellent!!! The service was beyond wonderful. Stayed in touch with me the whole time. The installer (and I’m embarrassed that I cannot remember his name), was great. The floors look perfect and the cleanup was great. Highly, highly recommend!!
I had scratches in the floor due to a delivery and you’d never know it now..
Thank you Footprints!!
Sabrina Fraser
03.12.24 - google
Footprints did a beautiful job tiling our bath tub. The workers were respectful and clean throughout the entire process. We were very happy with the final results and would 100% recommend them.
florine rodrigues
03.12.24 - google
Alissa was absolutely phenomenal to work with. She is very knowledgeable and provides great advice on how we can upgrade the flooring with vents, shoes without quoting enormous amounts rather suggesting us to buy at the store and she even picked it up for us. Always courteous and prompt in responding to any/all queries that we have had. We are super happy with our floors and definitely hire her for our future projects. I would highly recommend Alissa to anyone that is interested in refinishing their floors.
MUBASHAR Chaudhry
02.17.24 - google
Very professional and finished there work on time highly recommend.
sharanya sreenivasan
02.10.24 - google
Alissa gave us a quote and we started the backsplash tile installation project in a week’s time. She was always available to answer any questions and helped us with the project. Except for a few last minute changes, the project was completed on time and the service offered was excellent.Highly recommend her and the company for any backsplash tile installation project.
Dookiezooka
02.07.24 - google
Total professionals. Installer was a gentleman. Alissa was transparent and awesome throughout the process. 100% satisfied with the work and the experience over all.
Lindsey Corbett
12.11.23 - google
Footprints was extremely professional in their consultation and I’m very happy with the results. Thank you, Alissa and team for your dedication to our flooring project!
Ms. Metzger
12.11.23 - google
Love my new floor! The company was great to work with. I will use them again when I remodel another part of of my house.
Rebecca Crecraft
12.11.23 - google
Alissa and her team at Footprints Floors were such a delight to work with. She was responsive and professional and kept me updated throughout the process. It was so nice to be able to trust that they had everything handled so that we could just relax and enjoy our new floors!
jerry prieto
12.08.23 - google
Alissa embodies diligence in every aspect of her work. Her professionalism sets a high standard, evident in her meticulous attention to detail. Her passion not only drives their success but also inspires those around them to achieve excellence.
Mike Bellini
12.07.23 - google
Alissa went above and beyond to ensure my project was a success. She was incredibly knowledgeable about different options and patiently guided me through my selection process, helping me find the perfect fit for my home. I highly recommend Alissa for anyone in need of flooring expertise.
Learn More About Our Company
Ask a Flooring Expert
Meet Bryan Park
Bryan Park is the Founder and CEO of Footprints Floors and its sister company, Footprints Bath and Tile. With years of experience, our family-owned business has become a trusted partner for homeowners. We specialize in flooring installation and restoration, delivering tailored solutions for any home. Footprints Floors embodies expert craftsmanship and personalized service.
We have a team of experts ready to bring your vision to life! Do you have a flooring or tile question? Our team would love to help!
Ask a question and we’ll be in contact shortly!
Flooring Contractors in Plainfield / Joliet, IL
Why Choose Footprints Floors?
Highly Competitive Pricing
Because we run a mobile business model (our estimators, project managers, and installation technicians come to you), we never need to spend money on expensive showrooms, unnecessary overhead, or storage space for flooring materials. This keeps our overhead costs extremely low, and we happily pass our savings on to you, the homeowner!
One-of-a-Kind Service with Integrity
At Footprints Floors of Plainfield & Joliet, we ensure every customer receives a superior level of service. Our unique business model allows us to offer our customers options that our competition simply can't. We pride ourselves on being honest and serving our customers with integrity from start to finish.
Our Strong Plainfield / Joliet, IL Reputation
We have created a unique company structure that promotes the best in people, products, and business practices. Putting the customer first and striving for an impeccable reputation in the flooring industry is our primary goal, and our success is evident in the excellent customer ratings we've received with Google, HomeAdvisor, Yelp, and more!
Financing Available
Prefer to pay over time rather than all at once? Submit an estimate or call us for more details on financing your flooring project!
Get 20% Off
Loba Flooring Materials
Footprints Floors of Plainfield & Joliet wants to help you maintain your beautifully installed floor. That is why we have partnered with LOBA to bring you their LOBA Home floor maintenance product line.
First time customers only. Discount automatically applied with Footprints Floors of Plainfield & Joliet installation.
FAQs
Footprints Floors specializes in expert flooring installation, no matter the material. Our skilled contractors have ample experience with hardwood, laminate, vinyl, tile, engineered wood, and more.
You can trust us with any flooring project, big or small. Just let us know your home improvement vision, and we’re here to deliver impeccable workmanship every time.
The best flooring for your home will depend on the size of the space, your lifestyle needs, and your personal style preferences. High-traffic areas like bathrooms and kitchens may benefit from water-resistant options like vinyl or tile, while bedrooms might be more comfortable with carpet.
The function of the room is also very important. Families with pets or children may prioritize a material with easy upkeep, maintenance, and stain resistance. We are happy to guide homeowners through these decisions by assessing the space and recommending flooring solutions.
Flooring installation timelines vary based on the size of your project, the type of flooring, and the condition of the subfloor. Generally, smaller rooms can be completed within a day or two, while larger or more complex projects, such as multi-room installations or custom patterns, may take up to a week.
Preparation work, like removing old flooring and repairing the subfloor, can add time to the project. When you sign onto a project with us, we provide clear timelines during the initial consultation so you know what to expect.
Flooring installation with Footprints Floors starts with a complimentary in-home consultation and free estimate. After we help you decide the best flooring type for your space, you’ll find and purchase the necessary amount of material.
We begin the project by prepping the installation space, removing existing flooring, and cleaning the subfloor thoroughly. Any necessary repairs or leveling will be completed to create a stable foundation.
The flooring will then be installed along with any baseboards, trim, or sealants. When our install team is finished, they will clean up, leaving your home as it was before the project began.
Choosing the right flooring contractor for your project will save you time, money, and stress. Look for contractors with a strong local reputation, verified licenses, and insurance coverage. Reviewing examples of past work and customer testimonials is a great way to check for reliability.
Be clear about your budget and timeline, and choose contractors like Footprints Floors who communicate openly and provide free estimates before starting the job.
Yes, all contractors working on our team are fully licensed and insured for flooring installation. They undergo specialized training and are committed to professionalism.
You can trust Footprints Floors contractors to manage your flooring project with integrity and professionalism, ensuring full compliance with local building codes and manufacturer warranty standards.
