Broken Tile Replacement in Carmel

I had a fantastic experience with Footprints Floors, thanks to Tom. He was prompt, friendly, and a great communicator. I appreciated how quickly and honestly he assessed my flooring issue. Not only did he diagnose the problem, but he advised me on how to fix the problem myself to save on costs. I appreciated that so much, and I will definitely be using footprints Floors for projects in the future because of this experience. Five stars!

The wood floors and tile work look amazing. The service was exactly what was needed. The crews were professional and very efficient.

We had our dark oak hardwood floors refinished to a natural wood. They turned out amazing! The entire process went smoothly from the measuring consult to the finish. They completed early & and we were able to move back into our home a day earlier.

Footprints Floors Carmel install our kitchen backsplash and we are very please with the results. Tom walked me through the process and made several recommendations on how to have the best design. The process toke one day and was very fast and clean. I highly recommend Footprint and I’m looking forward to work with them on my next projects.

Tom and his team are very professional and provide great service! Tile was installed in our master bathroom and basement bar, and they are both perfect! The team was efficient and very clean. We were so impressed with Tom and his teams that we had them come back and install some accent wood walls and shiplap. We are so happy with all of the work done by Footprints Floors.. I would definitely recommend them!

I've tried to avoid writing my whole life story, but I need to give you context for what Footprints Floors helped us do... SORRY! TLDR Footprints Floors is awesome. You would be stupid to use any other flooring contractor. My wife and I adopted a whole litter of cats. So we have four. Yes, FOUR! We thought they would get along well with each other since they were siblings and grew up together since birth. Wow, were we wrong. Back in the dark ages of Covid19 circa 2019-2021my wife and I both fell into deep depression. During that time we stopped having people over to our house because of the pandemic, and we stopped caring for ourselves as well as we should have. Days turned into weeks turned into months turned into years. During that time our cats struggled a lot too. They grew anxious and started becoming territorial with each other. They started spraying / peeing outside their litter boxes. Fast forward to 2024 and our house WREAKS of cat urine. Yes, it's incredibly embarrassing. We tried to get rid of the smell but we couldn't We needed help to get out of the cycle we were stuck in.... and we then found Footprints Floors. Tom and his team helped us more than I can ever put into words. They removed all the NASTY carpet for us and helped us breathe fresh air for the first time in years. They replaced the carpet with engineered hardwood flooring and it turned out BEAUTIFUL. Their craftsmanship is leagues above "standard" construction companies. In my professional life, I have worked as a project manager in a field adjacent to construction management, and I have a lot of experience working with different trades and multiple areas of construction management. I have lead projects at Indianapolis Motor Speedway, Indiana University, Indiana State Senate Building, mega churches Northview Christian Church, Traders Point Christian Church, Grace Church, and more. All that to say, I have managed many high level / high cost projects for very large organizations. The level of professionalism and customer service with Footprints Floors is truly top tier! I cannot say enough how happy we are with the work they did removing and replacing our flooring. Approximately 1500 square feet of flooring was removed and replaced. Every area received special care. We are so grateful for the diligence and hard work of this team to bring our house back to a place where we are happy to live here. TLDR, life was bad, our carpets were old, and Footprints removed them. They installed new hardwood and they did a fantastic job.

I could not have been more pleased with Footprints Floors. Tom was amazing to work with during the process. We had a small project, and it was a busy time of year for them, but he made it work. Luis was a wonderful craftsman. He did a phenomenal job matching the floor stain to exactly what we wanted. If you want someone reliable, trustworthy, and quality craftsmanship I highly recommend Footprints Floors.

Tom is great and the guys were really fast. Everything was done within a few days. Looking forward to the bathroom remodel next.

Even though it was up to us to pick out the color, there’s always a sense of anxiety as to what the finished product will look like. We are absolutely thrilled! The floors look amazing. Tom and Luis did a phenomenal job. We would highly recommend them.

Great job. All was done in a professional and caring way.

Our 30 year old house that we've lived in for 14 years was ready for renovations. We chose to pursue replacement of carpet with white oak hardwood floors in 3 rooms, sanding and refinishing of existing 1st floor hardwood, addition of kitchen backsplash, and replacement of fireplace hearth and face tile. We pursued quotes from (4) resources including Footprints Floors. Tom Hickerson visited our home. He did the best job of answering a long list of project questions. In addition, he provided a competitive quote that was the most detailed of all quotes. We planned our work schedule. Tom visited daily to ensure work was on track and resolve any surprises and silly questions that evolved. His floor and tile teams were thorough and accomplished. Most notable was Abraham who a true craftsman who cut and installed herringbone tile for our kitchen backsplash and had stellar workmanship including 45 degree cuts and 1/16" grout lines on fluted fireplace tile. We are extremely happy and currently planning (2) future projects with Footprints Floors.

We recently had our wood floors redone by Footprints. They were recommended to us by other flooring professionals. It turned out to be a solid recommendation! Tom is very knowledgeable and stayed on top of our job, meeting with us a number of times and answering all our questions. This was particularly helpful given the disruption to our household and animals. Luis, who performed the work, clearly knows what he is doing. From our perspective, Luis went the extra distance to make sure everything was done right. Nothing was rushed. We had a few minor touchups at the end that Luis came back and completed - no issues there. Overall, our floors look great. It was an easy 5-star rating for us.

Footprints, and especially Tom, were fantastic to work with! He came out to give us an estimate in a very timely manner and was so professional and kind compared to other companies we had out. He even played with our dog which made us so happy. The pricing was fair and the estimate was able to be modified a-la-carte for our needs. We ended up doing our own demo and having Footprints do the installation of our LVP in our entire downstairs, changing the orientation of the flooring from the builder grade as well at Tom's recommendation, and we are beyond happy with how it turned out! The guys who installed the flooring were kind, professional, and extremely hard workers. They stayed until 8:30pm to get as much done as they could, and completed the job in just 2 days. We can't recommend Footprints more highly!!

Tom was wonderful that helping me find the exact person I was needing for my specific job on my house!

Quality respect and appreciation, I can really tell it’s more than just a job. It’s what they do.

Completed on time and at the budget we agreed upon. A couple of minor issues were proactively addressed.

Tom and the team have been great to work with. We are very happy with their oversight and professionalism. Highly recommended.

Our floors look amazing thanks to Tom and his crew. They were great to work with!

I used Footprints to have new floors put in at my house and they also did new backsplash in my kitchen as well as new tile in my bathrooms. Needless to say, it was a huge project! These guys did a great job on all of it! Their team was super professional and clean throughout the project!

I have used Floorprints multiple times and consistently received outstanding results. Tom's expertise and attention to detail are exceptional, and his knowledge is evident in the quality of work delivered.