A homeowner sitting down with a Footprints Floors Western Suburbs employee, see why customers choose us for flooring and tile installation services in Downers Grove / Bolingbrook, IL.

Reviews & Testimonials

Hear from Footprints Floors Western Suburbs Customers

What Our Customers Say

4.94 Average Rating

Cindy Golger

08.28.25 - google

Very professional. Nice work and was given directions how to care for the backsplash. Will be using them again to tile our hall bathroom.

Steven Shamrock

07.23.25 - google

Chuck answered every question I had thoroughly (and I asked a lot!). Kyle and Carlo did tremendous work. They were professional polite, and a delight when they installed our floor.

Krista Appelquist

06.26.25 - google

I was really happy with Footprints! They installed ceramic tile in two different rooms for me. Turned out to be pretty much perfect. Both look beautiful. Kyle was our installer; his expertise was apparent and his suggestions helpful. The owner Chuck was really professional and responsive, he answered all my questions and scheduling was really easy.

John Burjek

05.07.25 - google

Worked with them for a kitchen backsplash project, and was very happy with all aspects. Chuck was very proactive throughout the project, and his installers were always pleasant and friendly…..very easy to work with. They came 3 separate times, one day to repair the drywall, another to install the tile, and the third day to grout. Each time they finished they did a thorough clean of the kitchen, which was really appreciated. I would definitely use Footprints again.

Zach Frazier

05.06.25 - google

Excellent service - Chuck went above and beyond to ensure we were taken care of. Highly recommend!

Al Schuler

03.26.25 - google

Very helpful in the original design process. We did our project in 2 steps, old floor removal & vinyl floor installation. In was very easy to work together and excellent knowledge of all aspects of our project.

Veronica Garza

03.14.25 - google

They did absolutely great job, rushing nothing. This room had carpeting on it for 20 years, the floors were stained and in really in bad condition, I am amazed how well it came out, The tech Alex was amazing as was the owner. I have had my floors redone and wish that I knew about this company, I can see the difference in the company that you choose. Extremely professional. I would use them again and will recommend them to anyone who needs their services. Susan Garza

Bill Ciolek

03.01.25 - google

We selected Footprints based on the published reviews. We were not disappointed. Chuck Williams, the businesses owner, was very responsive and very knowledgeable. He made the necessary trips to inspect the project space and advise us on the proper layout of our hardwood floor given the peculiarities of our home's subfloor construction. As an engineer, I found I could trust his judgment and experience. He was also accommodating of our schedule - we did two rooms but couldn't do them at the same time. Unlike other contractors he did not charge a premium for sending his crew out a second time. The proposal and quote were very detailed with everything spelled out, no surprises. The installer did an excellent job and was very professional, cleaned up everything very well. A real plus for us was the inclusion in the quote of pick up and delivery of the flooring from the supplier. They removed all of the existing carpeting, padding, etc, eliminated all the squeaks, and thoroughly dealt with the cat urine/odor that had permeated part of one room. Was it perfect? Almost. We found (only) one spot where a wall was dinged during installation. They do not promise that there will be no such occurrences, but since we were planning to paint the walls after the installation, we did not mention this one small hiccup. We will use Footprints Floors again without hesitation. Chuck was a pleasure to work with.

Anchor 63

01.28.25 - google

Excellent work

Andrea

12.13.24 - google

Chuck is absolutely wonderful and I would highly recommend using him. I purchased an old home to renovate and ran into a lot of contractor issues Chuck was the person who continued to show up every time. He was extremely professional and dedicated to helping me make sure my floors turned out perfect. He put in a lot of person care to ensure everything turned out exceptionally.

W. R. Norful

12.10.24 - google

I would certainly recommend Footprints to everyone. Chuck and his team were the best. Floors were done in a timely manner and the finished product is amazing.

sandra coyner

10.23.24 - google

Chuck is personable and he did an amazing job on our floors as well as going out of his way to make sure I was happy

Sharon Peete

09.20.24 - google

I am happy to share my review on Footprints Floors. This week I had some hardwood repair under my dishwasher that had leaked. A few boards had to be replaced and I met with Chuck to discuss the project. Chuck is very knowledgeable and came by to assess the extent of damage after I moved the old dishwasher. He worked hard to match the hardwood as best he could. The floors are 25 years old but you can see the nice job he did in the attached picture. In addition he touched up a spot that had a cracked hardwood board and you can't even see the repair!! Kyle came out to do the actual job and he was thorough and really cleaned up after he was gone. I plan on having Chuck and his team replace my laundry room floors and 2 upstairs bathroom floors in 2025 with porcelain hardwood tile and expect that the craftsmanship I see on this small project will be shown once again. They really take pride in their work and it shows. I highly recommend this company to all those who want to know that their floors will be done correctly, look great and will last for years to come.

Brad Tocher

09.19.24 - google

Chuck and his team did a superb job with repairs to an old floor with many missing and damaged boards and did a great job with the refininshing where there was a lot of stains. They were responsive, on time, on budget and very conscientious and it was clear they wanted it to look great at a competiitive price. I highly recommend them and would hire them again!

Margaret Fleming

08.26.24 - google

Good communication and timeliness - on time for the estimate - called to adjust job arrival time. Did nice job on small entryway tile removal and replacement. May use again for other flooring projects and recommend to others also.

Jim Weil

08.15.24 - google

Chuck and his crew where very professional, cleaned up all scraps and left the area very clean.

Kelly Karns

07.23.24 - google

Chuck was very thorough with explaining the whole process and his team did a great job of refinishing our wood floor.

Rosalyn Haley

06.21.24 - google

Chuck knew exactly what to do for my damaged hardwood floors.He was, above all, professional, knowledgeable, and made my options easy to choose with very low costs! I will definitely use Footprints Floor again as well as highly recommend them to all my friends and colleagues..

John Wray

06.18.24 - google

We are thrilled with our relationship with Footprints Floors. Both Chuck William the ower, and Kyle, his installer, have exceeded our expectations. We started with a small project to replace our master bath floor due to a toilet leak. The leak was missed by the original installer who did a new shower and floor and returned to address the leak with a new wax ring. Thanks to Chuck and Kyle they discovered a faulty sewer flange which was repaired by Stephen's Plumbing. Both agreed, if missed, we could have been looking at a new floor and posible family room ceiling. Happy with the initial project we gave Footprints new issues to solve: a leaking hall bath shower and defective broken tiles in our family room and kitchen, with no spare tiles. Chuck did the caulking and grouting to seal the hall bath leaks, and cleaned the harvested tile, and Kyle laid the new foyer flooring while harvestimg the extra tiles for the repairs. The results are outstanding. We had initially contacted another vendor for the project who ghosted us (possible the job was to small for their taste). Our win!

William Maynie

05.30.24 - google

Professional quality service at a good price! Chuck and team believe in customer service and making sure you get what you paid for. Thanks again team!

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Learn More About Our Company

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Meet Bryan Park

Bryan Park is the Founder and CEO of Footprints Floors and its sister company, Footprints Bath and Tile. With years of experience, our family-owned business has become a trusted partner for homeowners. We specialize in flooring installation and restoration, delivering tailored solutions for any home. Footprints Floors embodies expert craftsmanship and personalized service.

We have a team of experts ready to bring your vision to life! Do you have a flooring or tile question? Our team would love to help!

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Flooring Contractors in Downers Grove / Bolingbrook, IL

Why Choose Footprints Floors?

Highly Competitive Pricing

Because we run a mobile business model (our estimators, project managers, and installation technicians come to you), we never need to spend money on expensive showrooms, unnecessary overhead, or storage space for flooring materials. This keeps our overhead costs extremely low, and we happily pass our savings on to you, the homeowner!

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One-of-a-Kind Service with Integrity

At Footprints Floors Western Suburbs, we ensure every customer receives a superior level of service. Our unique business model allows us to offer our customers options that our competition simply can't. We pride ourselves on being honest and serving our customers with integrity from start to finish.

About Us

Our Strong Downers Grove / Bolingbrook, IL Reputation

We have created a unique company structure that promotes the best in people, products, and business practices. Putting the customer first and striving for an impeccable reputation in the flooring industry is our primary goal, and our success is evident in the excellent customer ratings we've received with Google, HomeAdvisor, Yelp, and more!

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Financing Available

Prefer to pay over time rather than all at once? Submit an estimate or call us for more details on financing your flooring project!

Financing

FAQs

Footprints Floors specializes in expert flooring installation, no matter the material. Our skilled contractors have ample experience with hardwood, laminate, vinyl, tile, engineered wood, and more.

You can trust us with any flooring project, big or small. Just let us know your home improvement vision, and we’re here to deliver impeccable workmanship every time.

The best flooring for your home will depend on the size of the space, your lifestyle needs, and your personal style preferences. High-traffic areas like bathrooms and kitchens may benefit from water-resistant options like vinyl or tile, while bedrooms might be more comfortable with carpet.

The function of the room is also very important. Families with pets or children may prioritize a material with easy upkeep, maintenance, and stain resistance. We are happy to guide homeowners through these decisions by assessing the space and recommending flooring solutions.

Flooring installation timelines vary based on the size of your project, the type of flooring, and the condition of the subfloor. Generally, smaller rooms can be completed within a day or two, while larger or more complex projects, such as multi-room installations or custom patterns, may take up to a week.

Preparation work, like removing old flooring and repairing the subfloor, can add time to the project. When you sign onto a project with us, we provide clear timelines during the initial consultation so you know what to expect.

Flooring installation with Footprints Floors starts with a complimentary in-home consultation and free estimate. After we help you decide the best flooring type for your space, you’ll find and purchase the necessary amount of material.

We begin the project by prepping the installation space, removing existing flooring, and cleaning the subfloor thoroughly. Any necessary repairs or leveling will be completed to create a stable foundation.

The flooring will then be installed along with any baseboards, trim, or sealants. When our install team is finished, they will clean up, leaving your home as it was before the project began.

Choosing the right flooring contractor for your project will save you time, money, and stress. Look for contractors with a strong local reputation, verified licenses, and insurance coverage. Reviewing examples of past work and customer testimonials is a great way to check for reliability.

Be clear about your budget and timeline, and choose contractors like Footprints Floors who communicate openly and provide free estimates before starting the job.

Yes, all contractors working on our team are fully licensed and insured for flooring installation. They undergo specialized training and are committed to professionalism.

You can trust Footprints Floors contractors to manage your flooring project with integrity and professionalism, ensuring full compliance with local building codes and manufacturer warranty standards.

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