How Footprints Floors brings affordable flooring installation to Grand Rapids / Holland

I wish I could give a higher rating than five stars. Todd is the best project manager and his team is amazing. Expert workmanship and customer satisfaction is an obvious goal of this fine company. Our original wood floors were refinished and are beautiful. Thank you Footprints Floors!

Professional work. Great communication, fair/upfront cost and an outstanding final product. Highly recommend.

They showed on time and did a great job took the trash and was very considerate of asking questions about the floor that I had to answer id recommend them to my friends and the price was good

Todd and the team at Footprints Floors did a fantastic job refinishing our beat up red oak hardwood floors. Nail holes, existing nails, paint splashes, carpet strip holes, termite damage - all repaired and refinished to the point they are hard to notice for both my wife and I. We chose to stain the floor and it came out beautiful. The project went very smoothly as the homeowners, starting and finishing on time. I would highly recommend Footprints Floors!

Excellent customer service!!! My refinished wood floors turned out absolutely beautiful ! I could not be happier and highly recommend Footprint Floors! Thank you for taking such great care thru this process every step of the way! Pun intended😉

Todd and his team did a great job restoring our hardwood floors! The job was completed in less than a week for 3 bedrooms. Their pricing was very fair and high quality work! We would definitely use their services again.

Todd is great to work with. Very knowledgeable. His crew came in and got the job done quickly, with fantastic results.The professionalism in refinishing my floors is outstanding. I highly recommend Footprints Floors and will use them again.

Footprint floors did an amazing job with refinishing a couple floors! Todd was there throughout the entire process walking us and filling us in with each step. We appreciate the hard work and incredible results!

I was preparing for my upcoming relocation from DC to Grand Rapids several months ago and started with getting my hardwood floors refinished in my new older home. I contacted three different flooring companies, Footprints being one of them and the other two will remain unnamed. Company #1 never returned my call. Company #2 eventually returned my call over a week later. Footprints answered my call with a live person. Off to a good start. Several hours later, Todd returned my call, and I gave him the particulars, and he came out the very next day. Called me back with an estimate for just doing the hallways and living room, and I immediately contracted with him. He started the process less than a week later. As it turns out, I ended up getting the entire first floor refinished based on pictures Todd showed me. He didn't have to say anything, the pictures told the story. Best decision ever. His crew did the work, finished on time, on budget and the floors looked great. He made many trips to the house and kept me informed throughout the whole process. I am still in DC so communication was critical to me. I can't tell you how many compliments I have received from visitors about how great the floors look. I think I used the term "pretty" at one point. From start to finish, communication, process and 1st class results were simply fantastic. If I could give them 6 stars, I would. Thank you, Todd and crew. I wish all businesses were run this way.

This is the 2nd time using Footprint Floors 5 stars for sure working with Todd the Boss & Todd (man doing the work ) was as good as it gets excellent communication & Top Notch results ! Hats off to them !

The entire team was awesome! Sales process was on-point, demolition and install was professional and the crew was amazingly helpful and accommodating - with excellent workmanship, and the spot check and follow up by owner was an added plus! Did a great job on the update to the master bath!

Job well done. Looks great

Working with Todd and his crew at Footprints Floors Grand Rapids was a great experience, start to finish. Everything done in timely fashion ,well within promised timeline. Our refinished floor looks fantastic. Highly recommended company.

I have worked with the owner of Footprints Floors West Michigan multiple times. They are well organized, affordable and do quality work. Would absolutely recommend this company.

They were very good about explaining options and providing an estimate. Pricing seemed fair. Quality of work appears to be excellent. Todd did a great job of responding to questions and keeping us updated on progress of the project. We would definitely use this business again and would recommend them to anyone needing to have floors refinished.

Excellent refinishing of our clear maple floors. All personnel were courteous and respectful. We highly recommend Footprints!

Todd was amazing to work with on my tile project. I’m thrilled with how great it looks; Jared did the actual install with Todd stopping by daily to make sure all was well. I would not hesitate to highly recommend Footprints Floors.

We are so happy with the results of our refinished hardwood floors! They went above and beyond to make sure everything was done correctly. We will definitely be using them for other home projects in the future!

Can’t say enough about the work of Todd and his teams. Refinishing wood floors and updating the kitchen floors everything looks amazing. Highly recommend

My floors look fabulous and were done in a timely manner. Thank you so much.

I spent a long time deliberating on who to hire to refinish our wood floors, reading reviews, looking at photos, and watching YouTube videos of the professional vs. DIY jobs. I narrowed it down to two: Footprints and Old to Gold. While I think Old to Gold would have done a fine job, I chose Footprints because of the how they handled the consultation and estimate process. Todd was down to earth, knowledgeable, and offered my restoration options without a gimmicky sales pitch. I'm a big fan of a low-pressure sales approach, and that was exactly my experience. When it came time to get the work done, Footprints helped me modify my options from the estimate to fit my needs. They always responded promptly and were very accommodating. They were communicative during the restoration process and asked questions as they arose to ensure the work was being done to our liking. They sent photos of trouble areas where deeper stains were more difficult to obscure, and made sure we were okay with the result. When we saw the floors for the first time, we were both amazed at how wonderful they looked. It was so much better than either of us expected. We had one super minor spot we had a question about, and we're offered options to make it look how we want it. Todd fielded all of our questions for future care of the floors with patience and answered in specific detail. Overall: Every time I see these floors I grin. Couldn't be more pleased and relieved to have made the right choice.

We are so happy with our wood floors, they look brand new. I would definitely recommend Footprints Floors!

I used this company for installation of vinyl plank flooring. Their communication was great, the work was completed very quickly and I'm very pleased with how it turned out.

We are extremely happy with the results of our wood floors. Footprints floors did an amazing job refinishing our old damaged floors. The results looked like brand new flooring! They were very prompt and professional as well. I would highly recommend there services to all my friends and family.

Footprint Floors redid all the bathrooms and a hearth in our cottage in SW Michigan. Not only did they deliver fantastic work for a good price but their professional eyes helped us with the subtle design choices. We love how the work turned out!

The owner was very responsive and got right to work. It was easy to communicate with them. They were knowledgeable, reliable and friendly. They did a very good job refurnishing our floors for a good price.

Footprints Floors was very professional from start to finish in the installation and finishing of new hardwood floors. Todd Spoelma took the time to ensure my questions were answered and operated with honesty and integrity. I could not be happier with the experience and the end results. I highly recommend Footprints Floors.

These guys were top notch from start to finish. We had vinyl flooring installed along with a sizable amount of backsplash (app. 75 sq ft of backsplash and 230 sq ft of flooring). All 3 subcontractors who came into my home were professional and did outstanding work, and the owner came over himself on multiple occasions for follow-up. They were responsive to all communications and the job was completed in a timely fashion. In addition the price was very fair. We plan to hire them again to refinish our wood floors next year!

Todd and his crew at Footprints just finished refinishing the floors in our 1940s house and really transformed the space. We had carpet over the original hardwoods that were covered in white paint. The end product is beautiful! They were so easy and professional to work with. We plan to work with them again on a future project!

Todd and his team were friendly, honest and did a wonderful job installing floors in an older home!

Our experience with Todd at Footprints Flooring was wonderful from beginning to end. He was extremely professional , attentive to detail, and communicated well throughout the installation project. The work was done on time, at a very reasonable cost, and the workmanship by his team was outstanding . The outcome is exactly as I hoped it would be. I would highly recommend Todd for any flooring work.

They were quick to respond to my request for information. Todd was Professional and prompt. Todd came over walked through our home and basically said that if it was his house that he personally wouldn’t do it at this time. He was focused on what was right for my home than selling or closing the deal. I appreciate his honesty and I trust him wholeheartedly and when the timing is right I will use him to replace or refinish my floors anytime. I highly recommend Todd, a true professional.

First class all the way! Todd and team did a great job from quote to completion and the floors look great. Would highly recommend for your next flooring project

My husband and I had our hardwood floors refinished. Todd came out in advance to color sample our floors and provide clear details as to what the process entailed. The job was completed in a timely manner with great communication throughout. Would definitely use their services again in the future!

I would highly recommend Todd and his company for flooring projects as this was a very pleasant experience. We had laminate wood flooring installed and the end result was amazing. Todd was very informative and honest regarding the costs and timeline and his team was timely and professional.

Refinished my floors in kitchen-dining room. Did a fantastic job and they look like new. Done in 3 days and came back in 5 days to replace toe molding. They will be coming back to do livingroom. Highly recommend.

Used footprint flooring to refinish hardwood floors, they did a beautiful job! Todd was amazing. He was extremely kind and I felt like he was looking out for my best interest. He was professional, the team was on time and completed the task in a timely manner. Would recommend their service in the Lansing area.

They did a great job on resurfacing our hardwood floors, they look awesome and I could not be happier with it. The guys doing all the work were very easy going and professional. They communicated with me on what they were doing every step of the way. They fixed over a dozen boards and replaced some, cant even tell what ones are new or original. Golden Brown on White and Red Oak.

They were wonderful to work with! Very flexible from a scheduling standpoint and the crew did an amazing job on the floors, they look beautiful. Would highly recommend!

Would highly recommend this company. They did a fantastic job. Couldn’t be happier! Thank you.

I don’t think our floors looked this awesome when they were new. Todd and his team did a very professional quality work. I don’t know how they could have done a better job. Thank you very much.

Todd was great to work with. Floors turned out beautiful! There were water stains that they got out, and were able to keep our white oak floors natural without needing to stain. Definitely would recommend. Thanks!

I don’t think our floors looked this awesome when they were new. Todd and his team did very professional quality work. I don’t know how they could have done a better job. Thank you very much.

On time, we’ll done and timely.

We could not be happier with the work and how professional the installers were for our flooring. They worked with our schedule and also did extra items that we did not originally ask for in our estimate. For the price and quality, they could not be beat. We highly recommend them if you are considering needing flooring installed.

Superb workmanship, very professional and responsive!! Loved the detailed written instructions for floor maintenance.

Professionals from start to finish. My floors are beautiful and one of a kind! I’m so glad I choose Footprints!!

Todd quoted us a good price and was able to fit us in to meet our timeline. Installer was a nice guy and did a great job despite the difficult flooring we had picked. We were very happy with the outcome They came when promised and finished when they said they would. I would recommend them to other people. In fact, I already have! Thanks Todd and crew!!

Todd was referred by a friend and I'm very happy with my choice. Todd and his crew were very professional and did excellent work. And really appreciated how they always cleaned up before they left. Thank you. I love my floors.

Very responsive and helpful. Fair pricing. Great follow up. Excellent company to work with. Highly recommend.

Footprints Floors refinished our maple floor while we were gone on vacation. When we returned we were astonished at our floor appearance! It looked like new! All of the old scratches and blemishes were gone, and the new mat finish looked great. Todd and his crew had done an excellent job.

Todd is the consummate professional and it was a pleasure working with these folks. I couldn't be happier with the results and would recommend them to anyone needing this type of work.

I'm so glad I went with Footprints Floors of Grand Rapids/Lansing! Todd was professional, exhibited high standards in terms of work quality, and provided excellent value. Highly recommend!

Todd and his crew at Footprints Floors were great to work with! My husband and I moved into an old home with worn, discolored hardwood floors; thanks to Footprints Floors they look almost new! They quoted us at a fair price, and they were able to start and finish the project quickly. I’d definitely recommend!

The floor you see below used to be unfinished, had gouges and paint splatters all over it and was covered by carpet for 60 years. Now it looks great. Todd and his crew did an excellent job sanding and refinishing at a fair price.

The Footprints team is excellent to work with, very knowledgable and professional.

Todd Spoelman from Footprints Floors is very professional and easy to work with. They do a wonderful job at a very good price. Would absolutely recommend!

I highly recommend Footprints Floors of Grand Rapids / Lansing. Todd is the BEST!!

Todd is extremely professional in the way he approached project. I am happy we decided to go with Footprints Floors.

Great quality and done very well. Highly recommend. Ill be using them for the rest of my floors.

I had a great experience with Footprints Floors from beginning to end. They were quick and responsive with a site visit and quote. Once approved, the project was scheduled and completed in a timely manner and they communicated with me several times throughout the entire process. Very competitive pricing and excellent workmanship. I would highly recommend working with Footprints Floors.

Great service and quality work. We had our old hardwood floors refinished by Footprints and they were great every step of the way. The finished project looks wonderful, highly satisfied and have already recommended them to a friend.

I highly recommend Todd and his company. I was having new hardwood flooring installed through my entire main floor, and a different contractor completely messed the job up and took forever. I called Todd among several others to assess my situation. Todd’s quote was consistent with other flooring contractors, which was a good sign. What set him apart was his empathy for my nightmare situation—within one week after calling him, he had a crew not only working already, but they were almost done. Furthermore, Todd and his crew were extremely knowledgeable about the fact that my prior contractor had installed maple planks, which I now know are notoriously difficult to stain dark (as I had wanted from the beginning). As the process continued, Todd worked with me to make the best decisions to correct what the prior contractor had done. We consulted on stain colors; he had me select a few and they put the stain samples down on the actual floor so I could get a better idea of how it would look. He let me know of different products to use as a finish top coat, which was very important due to the fact we were doing a kitchen and we have two dogs. During the project, he remained available to troubleshoot a few issues that arose and gave me daily progress updates. The crew was also able to finish well under the time estimated, which allowed us to get back in the home quicker. I’ve never written a good or bad review for any product or service, but specifically asked Todd if he could provide a link for me to give him a review. The service and end project was exceptional. I will be using his company in the future if I have any additional projects arise.

Todd at Footprints flooring and their whole crew were great to work with. Very personable and passionate about what they do. They worked with us to refinish our hardwood floors throughout our space, and helped us pick a stain that would blend our red oak floors with our White oak floors seamlessly. Turned out great. We also love the flush mounted wood heat vents they installed and stained. They look great. Thanks again!

We loved working with Todd and the crew at Footprints Flooring on our new home. We had original white oak floors under all the carpet and laid new red oak floors in the rooms that did not have hardwood (not knowing the other floors were white oak). They were very efficient and communicative through each step of the process and helped us pick the perfect stain to blend our mixed woods through the house. They also cut in heating vents and flush mounted vent covers and repaired a few damaged boards we had. We went with the Invisible 2 step hardener finish. It all turned out so beautiful! Thanks again!

Absolutely awesome! Todd is wonderful to work with and so accommodating. Helped with moving furniture and checks on his crew regularly. He stays in touch with the customer and is very knowledgeable. The installation crew led by Bob is also wonderful. Would highly recommend!

Amazing professionals! Went above and beyond in many ways. We installed new floors and my handicapped dog was slipping on the new hardwood stairs. Todd immediately found a solution and came and installed his solution within 24 hours to make sure my dog didn’t get hurt. Would recommend FF Floors to anyone. They also stayed true to their quote, even though there were a couple hurdles that they could have charged more for.

We bought a home and were needed to move in, but also needed to get the floors refinished before hauling all our stuff in. We contacted Footprints and they were available the next day to come to the home and give us a quote! They were super flexible with scheduling and worked to get our hardwoods floors refinished quickly (within two weeks!) so we could get moved in. Importantly, the floors are gorgeous!

Very reliable and trustworthy company! They communicated throughout the whole project and answered any and all questions we had with no qualms! Would most definitely use them again in the future!

If I could, I'd give Footprints Floors 6 stars! They provided communication and service that exceeded my expectations. My floors look absolutely beautiful and I couldn't be happier. I would recommend them to anyone.

Attentive, professional, personable - I canâ t recommend them enough. Reasonable pricing too.

Good follow through. This guy is on it!