Footprints Floors Kentucky
Featured Reviews & Testimonials

Punctual, professional and focused on getting the job done and at a reasonable price.

Footprints did a great job, professional and quick.

Very happy with the job. Ben was easy to communicate with and the job was well done.

We were incredibly impressed with the work done by Footprints Floors at our home in Louisville. After having the carpet removed, we discovered some highly unusual "remodeling" work done in haste from the home's past, damaged wood, but what seemed to be a potentially salvageable hardwood situation. Footprints was quick to respond, and thorough in their assessment of what needed to be done. We were thankful to learn that our red oak floor, mostly in reasonable condition, could be saved. We felt the price was reasonable, and appreciated the quality and frequency of communication from Brian and the team. The work itself was extraordinarily good, blending in new wood with old virtually seamlessly to the degree that it's hard to believe the wood ever looked differently. The final finish and quality is excellent. At the end of the job, a minor detail (not a mistake on Footprints' part really, but a miscommunication about the door threshold) was evaluated quickly and corrected.

Great service, floors are what we wanted. Crew was very professional and cleaned up everything. Thanks.

The staff at Footprints Floors presented an excellent image which helped establish the expectations. Anthony was very conscientious and detailed when laying the subfloor and tile. I am very pleased with the sunroom and I send my thanks for a job well done.

Really loved having these guys pay my flooring!! Did a fabulous job!! Was on time and professional work all the way through!! Will definitely be referring them!!!

They did a great job. Done in a day and high quality work.

Ben and Brian were great to work with. The installers did an amazing job in a short amount of time. They refinished my original hardwood floors from 1961 which had been covered by carpet for several decades, and the floors look even better than I had imagined. I am so happy with them, and plan to use Footprints again when it comes time for the hallway and bedrooms!

Very professional and knowledgeable. Everything went exactly as they said. The results are beautiful. Excellent communication.

The guys at Footprint Floors did an excellent job refinishing my second story floors. They were polite and professional. They went above and beyond to make sure my floors looked great! I’d use them again and would recommend them highly.

Fair price for fair work. I hired floorprints to take out carpet and replace it with a wood laminate floor that we purchased. It was one bedroom and a basement foyer, less than 250 sqft of space. I was told this would take one day, it took 2 plus 1.5 hours of a third. This would he a serious issue if i was not off for the summer (I am a teacher). I was not given a call to explain the delays or apology for the inconvenience from management or lead. The install guys were polite but one was on his phone a lot and seemed to contribute to the length of the job. As for quality of work- it was good there were a couple issues noted after the second day and they were fixed by the time the job was finally complete. Payment was easy. I would recommend but maybe ask for a thorough quote before starting. An improvement in quote time and professionalism would make it a 5/5.

Footprint Floors did a spectacular job with my kitchen floor. My wife and I would highly recommend them to anyone interested in superior quality flooring with installation. Jim and Ben were honest and on-time with everything from the estimate, all the way to a final walk-through with the installer.

We love our new floors! Footprints installed hardwood floors in our great room, dining room, sunroom, master bedroom, utility room, 2 hallways, closets and a staircase. They merged the existing hardwood floors in our kitchen with the new floors. You can't tell where the old floors end and the new floors begin. They match perfectly. Ben, the owner of Footprints was very pleasant and made the whole process seamless. Manny and his team of installers did a beautiful job. The craftsmanship is outstanding. It exceeded our expectations. We give Footprints a 10 out of 10 and would recommend them to anyone considering hardwood.

The footprint team did an amazing job and was extremely communicative throughout the entire process. Very pleased with their professionalism and quickness in getting the job done right.

Ben and his team were very thorough, on time, professional, quick to respond, and quick to act. They went above and beyond from start of the job to finish.

Ben and his crew are the BEST!! They do such a wonderful job. They arrive when they say they will. They are unobtrusive, polite, efficient, hard-working, and clean up as they go. My kitchen and dining room backsplashes look fantastic. This is the second project they have done for us. First floors and now tiles. Thank you so much for doing a wonderful job!!

Very nice and courteous. Had to demo layers of kitchen floor and install new floor. They came and did the job in one day. Issue arose when removing old flooring which they handled promptly. Installers were hard working and stayed late to get the job done! Very pleased!

The crew who completed my floor project did a fast and amazingly professional job, all completed in 1 day! And concern I had they didn’t complain and corrected! I am very pleased and do recommend! I will be using footprint flooring in the future!!

Ben, Trent and crew were a pleasure to work with! They did a beautiful job installing the hardwood floor and were incredibly professional, quick and clean. Loved working with Footprints Floors!

Highly recommend. Great service. Amazing work.

Fast, fair pricing. Flexible yet prompt installation. Protected other areas from dust as much as possible. Good cleanup after install. And result is beautiful.

We love the tilework that Footprint Floors did in our kitchen. The crew showed up when they said they would be there and and left the work area spotless.

I recently had my hardwoodfloors done by Footprints Floors in Kentucky, and it was a great decision. The team, led by the owner, Ben, was straightforward and easy to work with. The installation crew was impressive; they paid attention to every detail and were incredibly respectful of my space, keeping everything clean and orderly. I really appreciated the level of care they took in their work, ensuring everything was done just right. Ben, the owner, was especially noteworthy. He’s knowledgeable and clearly cares about delivering quality work and maintaining high service standards. His involvement made the whole experience more reassuring and pleasant. I’d definitely recommend them to anyone looking to get new flooring.

They did a great job and were easy to work with. I would recommend them to my family.

Footprints Floors got me on the schedule for installation very quickly and kept me informed. Kristian did a great job with the installation. They guys are always wanting to do the job right.

I contacted Footprints Floors after a weekend of failed luxury vinyl plank installation myself. Jim arrived the next business day to give me a free estimate. Within minutes, I had an affordable estimate and was able to schedule the installation for the following week. Ben was very flexible and accommodating with my work schedule and actually drove to downtown Louisville to collect the deposit. Ted arrived the day of installation and completed my basement and basement bedroom flooring the same day. I can’t say enough about his work ethic. He completed the job within 8 hours and didn’t even stop to take any breaks. The next day, Trent came out to do a final walk through and we discussed future projects and vision for my home. This is a company I’ll be happy to use again in the future and recommend to family and friends for being affordable and great quality. (Attached is the only before picture I have and the after pictures)

Ben was awesome to work with on this project. I absolutely love my new wood floors and Dennis did a great job on them.

Crew was very polite and efficient. Installation looks great and area was left very clean!

Great work!

Ben was very professional and provided a detailed quote as well as any challenges I may have in trying to repair the tile floor. The guys that came to repair the floor were incredibly quiet, clean and efficient. The team did an excellent job, communicated very well, were early or on time at each meeting and I would use them again and recommend them to others.

Highly recommend! I’m a realtor, my clients had a short timeframe to get their floors done for the loan approval. Ben understood the assignment and got the floors done extremely fast in order to meet our deadline. They care and do great!

They were great to work with. Shared all info upfront on what to expect, pricing and timeline. I will definitely will use them on future hardwood floors projects

Installer did an excellent job installing hardwood flooring. Will be scheduling a kitchen backsplash next. Great company.

Absolutely wonderful experience. They are cheaper than anywhere else we looked, and the craftsmanship is suberb. Will be using them again! Update: we used this company for our backsplash a little over a year ago. We used them again for tile flooring in our bathrooms this past week. They are still the best priced, most professional, and organized business I've worked with. Looking forward to seeing them again in a few years when we take on our next flooring project!

A great experience from beginning to end! I'd like to say up front that I'm blind, and so I have to really be able to put a high degree of trust in people I invite into my home to perform work. Everyone at Footprints was trustworthy, reliable, and exceptionally competent. Everyone who has seen the floor and tile backsplash they installed has been incredibly complementary. And to top it all off, I work from home and was able to perform my job for all three days while the contractor was working in the kitchen. Just a great experience. 100% would recommend!

I have used footprint on two recent projects. New tile in our main bath and new lvp in our basement. Both projects look great and I will definitely use them again for flooring.

We are so happy with the finish flooring, Julian was so nice and did an amazing job! Thank you guys for all your hard work and the clean up, you are the Best👏

I would recommend the company to everyone needing floors done

Ben and Christian did a great job installing new floors in our house. We are very pleased and think the floors look great. Turnaround time for the entire project was very quick.

We called Ben when our DIY floor refinishing didn’t go as planned. He is an absolute professional and gave us the guidance we needed to get the floors to what we wanted within a reasonable budget and timeline. His team takes care of your space while working and does so with a high standard. We LOVE how our upstairs floors turned out as they were able to get the stain to match the downstairs floors. We highly recommend Footprints Floors for hardwood refinishing!

Great work done by John. My floor looks brand new and I love it! Ben at Footprints is very professional - worked up price, discussed and got me on the schedule in decent time frame. Came out after work completed to check in and make sure I was happy with it and to follow up with any questions I may have.

Ben and Julian did a great job with the tile work and with communication!

Needed old floors ripped up and hauled away and new flooring installed. They did everything (422sqft) in less than 8 hours! Everyone was professional and courteous. They were on time every time. Ben, the owner, was friendly and helpful. I will definitely use them in the future for any other floor projects!

I am very pleased with the result of Footprints' work on my floors. They removed four rooms of carpet, then sanded and sealed the pine floors that had been covered up for decades. The wood is beautiful. Ben was very responsive and kept me informed of the progress every step of the way. He and his floor finisher worked very hard to please me.

We had new hardwood floor installed and our existing hardwood refinished to match. The Footprints team did such a great job, the new and old floor match up really well. The team was very professional and got the work done quickly! I definitely recommend Footprints!

At first I was leery of Footprints Flooring as my husband had found them online w/o our having word of mouth references. However, Ben Norton, the owner, is a genuine person w/personal references of his own. He did an excellent job of installing prefinished hardwood flooring in our kitchen. Ben keeps his word and does conscientious follow up. He uses a reputable supplier and his costs are very reasonable.

Ben was great communicating timeline and expected completion and was prompt in taking care of any issues. Tile floor and backsplash look great!

They removed carpet and installed laminate in a large basement. They guaranteed their work, came in and worked hard until the job was done. They were very professional and friendly at the same time.

Very conscientious and professional. Showed up when they said they would. They went above and beyond to make sure the floor matched with the existing flooring. I would highly recommend this company.

Excellent service from the initial meeting through the estimate, scheduling and quality of work. The finished product is nothing less than incredible. The 60+ year old oak flooring is ready for me to finish, as requested.

Footprints recently did some floor repairs (complicated wood installation) and installed a new backsplash in the kitchen. Ben is a professional and took the time to walk through the process, do all the measurements and suggest the best approach to some of our unique flooring issues. I made a few mistakes in the selection of my marble tile and did not purchase enough material for replacement flooring. Ben was very patient through this process and went the "extra" mile in making sure that everything was completed to our satisfaction. Highly recommend this company!

We are in the process of remodeling our home. We have had a few quotes from some other companies, and no one had yet suggested getting our floors restored. The first day Ben came out to look at our floors, he suggested a restoration. I thought our floors were done for as they had previously been painted with a dark brown outdoor paint (yes, it was me that did it..I had no clue what I was doing), and at that point the floor was very chipped/ damaged, missing planks, etc. The kitchen had wood planking that we were planning on ripping up completely, and even some water damage in the bathroom flooring. From day one, Dennis came out to strip our floors on time as well as was he on time or early every day after that. Very professional and knowledgeable about flooring. The communication from all staff was very precise and consistent. It was absolutely mind blowing to see this work being done in real time. The bathroom flooring was done with luxury vinyl planking and completed in one day. Our floors are absolutely beautiful, my husband and I are completely blown away! We’d put 10 stars if we could. I honestly don’t think we could be more pleased with the final results! Phil & Akhilah

Ben installed new wood flooring and converted our carpeted staircase to wood treads in our home. He showed up on time and did exactly what was promised. His professionalism and actions demonstrate a commitment to customer service. He works like someone who plans on being in business today, tomorrow, and 10 years from now. I will call on them again for future projects.

Excellent from beginning to end.

Beautiful work. Start date was delayed for a couple days due to illnesses with the crew. They were polite and professional. Incomplete clean up.

Fabulous work redoing my basement flooring. They were able to quickly seal in old tile and cover with LVP with excellent craftsmanship.

Knowing ahead of time that the demo and replacement of 1500 sq ft of tile was going to be stressful to live through; Ben made the experience ALOT more bearable. He came to the house each day to check the progress, communicate with his team and answer any questions or concerns that I had throughout the process. We were under a very tight schedule, right before the holidays and he made sure it was completed. He even came back after being paid to address a couple of concerns. I would definitely use this company again for my home improvement projects. Thank you Ben!!

Ben and his team have always been fantastic to work with. No project is too complicated or to large. We have a house of over 4100 ft.² of floors and I wouldn’t hesitate to call Ben for another job.

Solid work from Ben and the team

Everyone was very informative and answered all my questions, which I really appreciate. The work was done perfectly and on time. Everyone had great attitudes.

Ben and his crew were wonderful to work with I am very pleased with the outcome of my floors I would highly recommend this company..thank you again Ben for a job well done 👏

First off- Ben is a fantastic person to work with and his team is no different. Ted did the tile work in our master bathroom and flooring in the kids bathroom. Ted is a very pleasant person, skilled in his craft, and always had our best interest in mind when moving from one task to the next. He would ask us how/where we preferred things to go. The project ended up taking an extra week to complete but great work takes time!! My wife and I would not hesitate to use footprints again. I'm a Big DIY guy and very meticulous about doing things right the first time. There were a few minor things that needed to be fixed and after asking they were happy to take care of them. Great communication, Great work and skill, very professional and up-front with everything, and Good people. Thank you Ben and Ted!!

Highly Recommend. Footprints just finished tile installation for our bathroom remodel and we could not be happier with the results. From the initial estimate with Ben, the entire process has been very professional. Ben is an honest guy and will make sure the work is done with quality and to high standards. The crew who installed the tile were on time, took care to lay matting over any carpet they had to walk on and cleaned up the worksite before leaving. We asked for quality and that is what Footprints delivered.

Ben was absolutely amazing getting out to see our house in a timely manner and he acted with such warm professionalism the entire time. He explained what needed to be done and why so we were able to understand the full scope of the project. He had great communication with us throughout and I felt very confident in his ability to assess the problems we had with our tile. He shows pride in his company and we were very impressed through and through. Highly suggest this company for your flooring needs as you will feel well taken care of!

Ben did a great job of supervising and coordinating the hard work of Jeff the tilest!!! Fantastic job), Laura from Prosource who picked me out the tiles and the plumbers who removed and replaced the toilet. I will definitely use Footprints again!! Thank u for all the hard work on everyone’s part!!

Great company! Quality work, done very timely. I would highly recommend them!

Beautiful job installing my mosaic tile back splash in the kitchen.

Great job with attention to detail. Cleaned up every day and left job in great shape. Very pleased with quality and value. Would use them again if the need arose.

Fantastic communication & wonderful work. Will use again.

They did an excellent job on tiling and laminate both. We're already planning to hire Footprints again. Cannot recommend them enough.

These guys are awesome. Footprints replaced all the flooring on the entire first floor of our townhouse—living room, dining room, kitchen, half-bath, laundry room, and closet. Tile and laminate both. Everything looks GORGEOUS now. Ben and his crew had more than a few challenges with our place, but they handled them all with professionalism and good cheer. Super nice folks and extremely good at what they do. We’re already making plans to hire them next year to make our upstairs floors look beautiful, too. Thanks, Footprints!

Ben’s team at Footprints did a wonderful job of refinishing three rooms of white oak flooring at my home. They were always on time and professional, minimized the dust very well, helpful with stain color choice, the price was reasonable, and the finished product was perfect and beautiful. Highly recommend!

Ben showed up and was on time for the estimate. Some other contractors were not. He was knowledgeable about product and flooring installation. The estimate was a little more than others but it included more services. The Team showed up and was on time. They worked without piddling around. Did not ever catch them on their phones. Very helpful and listened to my concerns. Answered my questions politely and professionally. Swept the floor and left the furniture in order before leaving. I could not be happier.

Had the pleasure of working with Ben and Eddie on a project for our screened porch. They were incredibly easy and pleasant to work with from beginning to end. Their work is great: quality work, efficient, honest, and thorough. We will absolutely work with them again in the future. 6/5 stars - we definitely recommend them for your next project!

Ben was great to work with and my floors came out absolutely amazing! Definitely recommend this company for refinishing or installing new flooring!

Footprints Flooring are wonderful to work with. They provided fair pricing and helped connect me with a good flooring supplier as well. Installation was an easy, smooth process. I fully intend to hire them again soon to do the flooring in a different area of my home!

The quality of workmanship was unparalleled. Eddie who did the work knew exactly what to do to bring out the beauty of our parquet floor (28 years old). It honestly looks like a new floor was installed. I highly recommend this company.

Footprints installed flooring in our business and did a really great job. Very responsive to any issue we had and completed the work in a timely manner with as little disruption to our business as possible. Many thanks to Ben and his team!

Jerry installer was very professional, he goes over each step and will answer question, even when he is very busy. Ben, Great Customer service. He stays in touch throughtout the entire process. Want to install hardwood flooring contact these guys.

Ben and his team refinished the original subfloors in our home in Louisville from the 1940s. It looks absolutely amazing and they were a pleasure to work with. Highly recommend!

Everything looks amazing, love my new floors. The only big issue we had was the job completion not being on time and way behind schedule. This project was estimated to take 1 week. Starting Monday June 20th and ending Friday June 25th. There were a few hiccups out of our control so final touches were completed today July 8th. Putting painting and texturing behind for us. This is my only real complaint. Beyond the long process, my house looks amazing, and over all I'm very pleased with the work completed. Ben was easy to talk to during the entire process and did his very best to make us happy. I will recommend his company to others in the future.

The crew arrived on time, were courteous and cleaned up anything left from the job! I appreciated that they took time and explained the difference between vertical and horizontal laying of the floor. Chose vertical and my great room looks more open and airy! Men did a fantastic job! Recommend Footprints Floors Kentucky with no hesitation! They are great!!!

Was very pleased with the workmanship, timing and quality of my refinished floors. It has been 15 years since they were installed and now they look new again. Would highly recommend Footprints Floors for any project you might have.

Very pleased with the prompt response and scheduling of our work. Ben is a great contact person and communicates well. We are very pleased with the flooring result in our sunroom and the mirrored tile backsplash really makes our basement bar a showcase!

Very professional, knowledgeable, and courteous.

Ben and his team at Footprints Flooring were extremely professional and helpful. The floor installation process was smooth and quick and outcome exceeded my expectations. Definitely recommend and will be using their services again.

Impressed both with the quality and pricing of Footprints. Ben was very responsive and quick to take care of any questions or concerns we had. Great team that’s easy to work and does quality work at a fair price. That’s all we can ask for!

Ben is a professional from start to finish. Hands on project manager. Highly recommend.

Ben and his team were professional, knowledgeable and most importantly great communicators. I was always informed and appreciated the personal touch.

Footprints is great to work with, very knowledgeable and professional.

Footprints Floors does quality work at a fair price. They are professional and on time and the communication was fantastic.

Service was outstanding and efficient. Ben explained every step of the process along the way, reasonably priced and timely. The work took less time than estimated - the installer Steve was skilled, quiet and professional, finished in 2 days instead of the 3 estimated. Highly recommend this company and will use again for flooring jobs

We had Footprints Floors refinish the wood floors in a new house we purchased. We are very pleased with both the quality of the work and with the great customer service. From our first meeting with Ben through the final walkthrough, we were kept informed about what to expect, as well as where things were in the process. We can't remember the last time we received this level of service. And the finished product is beautiful. We couldn't be happier. Steve & Cris Cavanaugh

They haven't been able to start working on my kitchen flooring yet due to other issues. But both Ben and Jim have gave me answers to my questions without making me feel stupid for not knowing. Neither has been rude nor seemed to be rushed to leave like the other guys that came for estimates.

Ben and his team is very professional I am very glad I choose him plumbing was the issue he also helped to figure it out. Highly recommend they value their work not too expensive work done within days. Thank you Ben for taking care of my shower floor with all care.

Ben was awesome to work with. He was very prompt, replied professionally and quickly to emails and scheduled flexibly. His crewman and himself arrived on time and spent longer on the project than anticipated to get the best results for us. Our floors look awesome at a great price. We appreciate the work and would recommend to others in the future.