Top Quality Floor Care Tips in Raleigh, NC

I can't express how thrilled we are with our decision to choose Footprint Floors for our home renovation project. From the moment I conducted a quick online search, Amanda's prompt and attentive service stood out. She promptly scheduled an on-site visit the very next day to assess our needs and provide expert recommendations on replacing our upstairs carpeting with luxurious LVP flooring. Amanda's expertise streamlined the entire process, seamlessly coordinating material orders from the vendor, eliminating any hassle or coordination on our part. We simply provided our desired completion date, and her team effortlessly accommodated our timeline. On the installation day, her skilled crew arrived promptly at 9 AM and diligently worked throughout the day, with Amanda herself remaining on-site to provide regular updates and ensure our complete satisfaction. The end result was nothing short of perfection – precisely the stunning flooring we had envisioned. Footprint Floors delivered exceptional value, outstanding communication, and an overall seamless experience that far exceeded our expectations. If you're considering replacing carpeting in your home, do yourself a favor and choose Footprint Floors. You won't be disappointed with their professionalism, quality craftsmanship, and unwavering commitment to customer satisfaction.

After getting several quotes for adding hardwood floors, repairing sections of existing hardwood floors and finishing all the floors, Footprints Floors has had the best prices. Shawna Eikenberry and Amanda Wilkins were very knowledgeable about the products and process of repair and installation, and stating the pros and cons of the options available. They were responsive (and patient) to all of our calls before and after the contract was signed. They provided a schedule for the work describing what would be done and what we needed to do with recommendations on care and maintenance after the installation. They were on schedule throughout the entire process. It has been a pleasure working with them and I am highly recommending Footprints Floors.

Simply put, a great business. Over the past several years we've contracted different businesses for significant home improvement projects, but not always with a 100% satisfaction. Thankfully, as it turned out, we saved the best for last. First off, our flooring project manager, Amanda, was very professional, knowledgeable, approachable, and kept consistently engaged throughout. She visited everyday to check in on her work crew to ensure their resource needs were met and that any questions we had were answered. Great communication, she was articulate, practiced her craft well, and discussed every decision with us no matter how trivial. We could not have asked for a better work crew. A special shout-out to Darwin and Nahoon for their workmanship, sticktuitiveness, HONESTY, and overall work ethic. They identified several sub flooring areas that needed repair before flooring could be laid down. This prolonged our project timeline of course, but instead of overlooking (hiding) these critical issues to rush through the job, they were forthcoming with us, adjusted their efforts as needed, and WORKED HARD to finish our project like total pros. I cannot express how much this meant to me, as we had to address similar issues like this with less than scrupulous businesses on previous projects. In fact, this back and forth tussle had become so common, we were starting to believe this dysfunctionality was the norm until contracting with Footprints. They're as honest as the day is long. Of their installation staff, I'd say that if we were building a new house from top to bottom, we’d take special steps to make sure they were included as project leads. We were so pleased with the final result, that when the job was done we sent the installers away with giftbags. Never felt compelled to do that before, ever. In short, Amanda and Shawna are experienced flooring experts. They run a well-oiled operation. They offer a wide range of flooring options and employ highly skilled, conscientious installers. It's been at least 2+ months, and we still absolutely love our floors. We cannot believe we waited as long as we did to take the plunge, and we are so thankful we bumped into this group of talented professionals. Literally zero complaints with the end result, and we would highly recommend. Reach out to Shawna or Amanda for our contact information if you’d like to reach out to us for further details on our successful project. We'd be glad to share. Chris and Shelley in Garner, NC

At Enovana Green Cleaning, we really appreciate working with other local companies that share our commitment to quality and professionalism. Footprints Floors Raleigh was responsive, detail-oriented, and delivered excellent results. We highly recommend Amanda and her team to anyone looking for dependable flooring installation/repair in the Raleigh-Durham area!

I recently worked with Footprints Floors Raleigh for the installation of new flooring in my mother's home, I couldn't be more satisfied with the entire experience. Communication was a standout aspect through the process. Shawna, was always available to answer my questions and provide regular updates on the project's progress. The quality of work delivered is impressive. The installation team arrived on time and worked efficiently. I highly recommend Footprints Floors to anyone seeking flooring service.

I can't say enough great things about our experience with Footprints Floors installation of LVP flooring for the entire upstairs and steps. They were very professional and informative, in preparation for the process and choosing quality flooring that we love. Installation was very painless for us because they prepped our floors and installed them with meticulous care AND cleaned up areas and always made sure we had a bed to sleep in so our house didn't feel like a disaster as they were installing. Our floors are gorgeous and I highly recommend them for your flooring!

Amanda helped me with my hardwood floor sanding renovation. I appreciated her help with choosing a stain color when I didn't like any of the first 3 proposals. The work was done on time, which seems like a miracle nowadays! I'm extremely happy with my floors and get lots of compliments on the new color. Very professional and knowledgeable!

I recently had the pleasure of working with Shawna on a home improvement project and consultation, and I couldn't be happier about it! She was professional, knowledgeable, and attentive to every detail. Looking forward to work with them in the future.

They were the best to work with. Very very knowledgeable about their products and how to install them. They took the time to make sure that we got the flooring that we wanted and the installation looks flat out AMAZING. I cannot say enough great things about Footprints Floors Raleigh, they are simply amazing.

Wow!!! What a difference our flooring made to the entire look and flow of our home. Amanda and her team were amazing. The communication from the beginning to the end was outstanding, with pictures of updates all along the way. The care that was taken throughout the project was incredible and the finished project is beautiful!!

Footprints Floors Raleigh was great! They arrived on time, completed the project quickly and stayed in touch throughout the process. The wood floors look great! I would highly recommend their services!

Amanda & Shawna are constant professionals. They renovated my staircase and did an excellent job. They came to measure and inform me how long the project would take. They inform me the names of their crew members that would be coming by and what time they would be coming to start the project. The day before the project they sent me an email about what to expect from the start to the finish of the project. They took care of my punch list immediately while they were on vacation in another country. Now, that's customer service to the 10th power. I will definitely recommend Footprints Floors to everyone I know. By the way I need a quote to replace my back splash tile with some new tile. Amanda & Shawna I'll reach out for that quote. Thank you again for an excellent project.

Outstanding experience. We had a fairly small job to replace some damaged wood floor and sand and re-stain the area. From the very first visit, Shawna was incredibly helpful, knowledgeable, and made it clear customer service was a priority. That did not change through the whole experience. Communication was great and I never felt like our small job wasn't as important as a large one. The floor looks amazing and I have told friends about this company. I would not hesitate to recommend and to use them again for any flooring need. Thank you for creating such a wonderful "new" space in our home!

This is our second experience and it was wonderful. It was a small project but very expertly done. Wonderful clean up at the end.

Best in class service and craftsmanship! Don't look around elsewhere. Amanda and the whole crew at Footprints were a pleasure to work with. Flexible and very professional. Absolutely would recommend them!

We had LVP installed with Footprint Floors, and we could not be happier. Amanda came by to give an initial quote, along with some flooring suppliers they recommend (one of which we purchased from). The pricing was good, along with the fair warning that if the subfloor was not level, they would need to level it that would come with additional cost (labor plus materials). Once we had our material, we were then booked in for install. Amanda’s team did a tremendous job. They got the floor up quickly, found the floor was not level, and took the time to show me. They leveled it, and got the new floor installed. We’ve had it completed for a couple of weeks, and it’s perfectly flat, and couldn’t be happier. We have a couple more jobs around the house that will be done in time, and Amanda and her team will be who we select for that work. 10/10 would recommend for price, quality, and being great humans!

My wife and I decided to replace the carpet that was on the 2nd floor of our house as well as our stairs. We were originally thinking about LVP. We got several quotes from local flooring companies and all of them installed and sold the flooring — with the exception of Footprints. Footprints only installs the flooring and the more I researched flooring options, the more I realized that the installation was extremely important. Shawna was the representative from Footprints that provided the quote. She is also the one that told us to consider Laminate flooring, which is what we went with. But we only went with that after doing research and deciding that this was the best option for us. Footprints does have relationships with a couple of flooring stores in the area and we were able to talk with a few of the experts in order to help us make a decision. The great thing about this is that neither Footprints nor the flooring stores cared which flooring we chose, plus we were given the discount that Footprints would have gotten if they would have sold it to us. Shawna did preface her quote with the statement that if our floors weren’t level then there would be an additional cost to level them with self leveler that is poured onto the floors. Shawna was the only one that mentioned this but it made sense. And I researched it and it is indeed important to do this because if you don’t then you may have issues with your Laminate or LVP flooring later on. As it turned out, our floors weren’t level so there was an additional cost and it extended the installation. But Shawna explained everything very well and showed me what needed to be done. The installers that she brought in were excellent and it was easy to see that they really cared about doing a good job. And Shawna came to my house every day so that she could personally see the progress and keep me informed as well as answer any of my questions. I think the pictures speak for themselves but we are extremely happy with the results. We highly recommend Footprints!!

Footprints was great to work with and provided excellent craftsmanship!

(Translated by Google) This company is extremely responsible and they do quality work. And it has a very efficient and knowledgeable work team. (Original) Esta compania es sumamente responsible y hacen un trabajo de calidad . Y tiene equipo de trabajo muy eficientes y con mucho conocimiento.

What a wonderful process! Very professional and the floors far exceeded our expectations. We are so pleased with the final results.

I can't express how thrilled we are with our decision to choose Footprint Floors for our home renovation project. From the moment I conducted a quick online search, Amanda's prompt and attentive service stood out. She promptly scheduled an on-site visit the very next day to assess our needs and provide expert recommendations on replacing our upstairs carpeting with luxurious LVP flooring. Amanda's expertise streamlined the entire process, seamlessly coordinating material orders from the vendor, eliminating any hassle or coordination on our part. We simply provided our desired completion date, and her team effortlessly accommodated our timeline. On the installation day, her skilled crew arrived promptly at 9 AM and diligently worked throughout the day, with Amanda herself remaining on-site to provide regular updates and ensure our complete satisfaction. The end result was nothing short of perfection – precisely the stunning flooring we had envisioned. Footprint Floors delivered exceptional value, outstanding communication, and an overall seamless experience that far exceeded our expectations. If you're considering replacing carpeting in your home, do yourself a favor and choose Footprint Floors. You won't be disappointed with their professionalism, quality craftsmanship, and unwavering commitment to customer satisfaction.

After getting several quotes for adding hardwood floors, repairing sections of existing hardwood floors and finishing all the floors, Footprints Floors has had the best prices. Shawna Eikenberry and Amanda Wilkins were very knowledgeable about the products and process of repair and installation, and stating the pros and cons of the options available. They were responsive (and patient) to all of our calls before and after the contract was signed. They provided a schedule for the work describing what would be done and what we needed to do with recommendations on care and maintenance after the installation. They were on schedule throughout the entire process. It has been a pleasure working with them and I am highly recommending Footprints Floors.

Simply put, a great business. Over the past several years we've contracted different businesses for significant home improvement projects, but not always with a 100% satisfaction. Thankfully, as it turned out, we saved the best for last. First off, our flooring project manager, Amanda, was very professional, knowledgeable, approachable, and kept consistently engaged throughout. She visited everyday to check in on her work crew to ensure their resource needs were met and that any questions we had were answered. Great communication, she was articulate, practiced her craft well, and discussed every decision with us no matter how trivial. We could not have asked for a better work crew. A special shout-out to Darwin and Nahoon for their workmanship, sticktuitiveness, HONESTY, and overall work ethic. They identified several sub flooring areas that needed repair before flooring could be laid down. This prolonged our project timeline of course, but instead of overlooking (hiding) these critical issues to rush through the job, they were forthcoming with us, adjusted their efforts as needed, and WORKED HARD to finish our project like total pros. I cannot express how much this meant to me, as we had to address similar issues like this with less than scrupulous businesses on previous projects. In fact, this back and forth tussle had become so common, we were starting to believe this dysfunctionality was the norm until contracting with Footprints. They're as honest as the day is long. Of their installation staff, I'd say that if we were building a new house from top to bottom, we’d take special steps to make sure they were included as project leads. We were so pleased with the final result, that when the job was done we sent the installers away with giftbags. Never felt compelled to do that before, ever. In short, Amanda and Shawna are experienced flooring experts. They run a well-oiled operation. They offer a wide range of flooring options and employ highly skilled, conscientious installers. It's been at least 2+ months, and we still absolutely love our floors. We cannot believe we waited as long as we did to take the plunge, and we are so thankful we bumped into this group of talented professionals. Literally zero complaints with the end result, and we would highly recommend. Reach out to Shawna or Amanda for our contact information if you’d like to reach out to us for further details on our successful project. We'd be glad to share. Chris and Shelley in Garner, NC