Ever wonder where all the GREAT contractors went? Well, Footprints Floors has them! General adjectives to describe this whole team from the Footprints Floors owner and his family members to the Project Manager to each and every sub-contractor: enthusiastic, kind, thorough, expert, dedicated, on time, smart, like family, trustworthy, reliable. The project involved remodeling the primary bathroom and replacing the upstairs carpeting with hardwood flooring. The house is 25 years old and needed updates (after raising kids and animals.) Our experience began with Ty Cowley, who answered the phone, came out to see us at least twice (once to offer the first estimate; again, to update the estimate as needed.) Then came Justin Cowley, Ty's Dad, who made sure Footprints had a good understanding of the project and a reliable estimate before beginning. Hailey Campbell was our Project Manager who came to our home OFTEN, from before the project began to current day (as it's almost done.) Let me tell you, she's GREAT! She kept sub-contractors scheduled and doing what they needed to do daily. Joe and Jace, a father and son plumbing team, took great care of us, making sure our plumbing updates were soundly installed. Really nice guys. Their drywall team took care of finishing touches beautifully. Dex Cowley (yes, of the Cowley family) did the lion's share of the electrical. Another fantastic human being. He didn't cut corners and even found a loose wire in our attic we had no idea about and took care of it for us. We met his wife, as well, who helped out. All in the talented family! Jason Jens, who tiled the bathroom, did such a beautiful job it looks like artwork. He is gifted and expert in his craft. Great guy, too! Santiago, Sr. and Santiago, Jr. of SG Hardwood Floors LLC did a spectacular job installing the hardwood flooring. I met Kathy, one of their family members, who also has a hand in the family business. The two Santiagos are expert craftsmen. They even fixed all of the floor creaks we've been living with for 25 years.. SUCH a nice family! Footprints Floors communicated well with us, stayed within budget and discussed all changes to the estimate as we made decisions that would impact it. They delivered a high quality experience and product. From now on we will give our business to them. They earned it!