Footprints Floors Reviews & Testimonials - Phoenix / Scottsdale

What Our Customers Say

Recently we had carpet installed in our master bedroom by your company. Our sales representative was Theresa who gave us wonderful service in showing us all the sample types and many shades of tan/beige we needed to see in order to match our carpet to other rooms with carpet. She was very patient with us. It was during the rainy days and she was hurrying in and out of the rain to bring in sample books from her car. The carpet was installed on the day and time we agreed upon with Footprints. Three installers came in and were very professional and had the carpet installed and stretched in an hour. We are very pleased with our new carpet. Footprints took good care of us. We recommend them to future customers.
The Larsons
Lakewood, CO
Aaron and his team are AMAZING!!! I would absolutely recommend them for anyone looking at refinishing their hardwood floors. Aaron and his team communicate with you daily to keep you up to date on the progress/status, they keep the job site clean, they are professional. I can't thank them enough for the amazing job that they did! We were trying to complete this project ourselves but quickly found out that refinishing hardwood floors is a true craft. We are so thankful that we were able to have them refinish our floors which we will enjoy for many years! Thank you!
Bekah B.
Fort Collins, CO
Our experience was professional excellence from the first contact forward. What we were told is exactly what happened and even though we changed our plans mid-job, the crew happily complied and finished the job with smiles all around. From a great bid to fabulous service (and I do stress fabulous service), this company and its employees are the ones to work with. Excellence is what they strive to achieve and in my case, they achieved it and went far beyond. I am a very happy customer with brand new refinished floors and a whole new mudroom, bath and two closets that have design tile. Gorgeous. Thanks to all.
Laurie A.
Highlands Ranch, CO
Great work! Lance kept me informed and Tony was patient with my questions. And ahead of schedule! Thanks Footprints team.
— Laura Fiemann
Posted June 12th 2021
Excellent. Very professional.
— Deanna S.
Posted June 4th 2021
Excellent. Very professional.
— Deanna S.
Posted June 4th 2021
Great customer service and great finished product. They are very detailed oriented, professional, and always communicate with updates.
— Garrett Daynes
Posted April 24th 2021
Lance and Tony were very great to work with and did an awesome job of communicating progress and issues while installing tile throughout my home. They were very professional and I would use again.
— Nick D.
Posted April 13th 2021
Tony did vinyl floors in my old house and tile and hardwood in my new house. All turned out magnificent. So happy with his work.
— Kate B
Posted April 6th 2021
Footprints installed our flooring in our home. Great job. They finished ahead of schedule. Tony was very responsive.
— Peter Ellefson
Posted April 6th 2021
We had used Footprints before. They had tiled our Master bathroom, replacing the carpet. They did excellent work, so we called Footprints to tile our concrete back yard patio. lance was very prompt in setting an appointment to give us an estimate. he arrived right on time. We liked the estimate and he consulted with tony to schedule the install. I provided the Tile, Footprints provided everything else and their team arrived to do the install. They completed the tile install on the first day. They came back the next day to apply the grout. Then they cleaned up, and the job was finished. I am attaching a photograph of the finished patio. We could not be more pleased.
— Brad Stevens
Posted April 3rd 2021
Excellent quality work
— Ash H.
Posted March 31st 2021
Great construction work and customer service. I also had prompt repairs for warranty issue
— Chad Robert
Posted March 31st 2021
Footprints Flooring was absolutely the best! From the receptionist who took the first call to Lance the sales representative, to Tony the foreman on the job, to the diligent workers, everyone was friendly, responsive, and most importantly hard working and efficient. Our floors look amazing thanks to their superior workmanship!
— Donna Worthing
Posted February 1st 2021
Footprints flooring did a great job installing flooring throughout our home! Payton was super responsive and professional, as was Tony. Thanks guys!!
— Celeste Campos
Posted October 17th 2020
I had the entrance way tile replaced. Daniel did a fantastic job. It looks beautiful. The only thing I did not like was getting on the schedule. They said I was on the schedule for a particular week, but never let me know the day or time. I had to contact them to confirm the time. Then once they started my job, they took the workman who was working on my project and had him do another job before he finished mine and I had to contact them to find out when mine would be finished.
— Lu Ann Winters
Posted August 12th 2020
Incredibly nice and helpful. Went above and beyond. Double checked work that was completed before approval. On time and consistent. Professional craftsmanship and great communication. Responds same day and super helpful if you have questions.
— khathcox
Posted August 4th 2020
Worst company ever.  Problems from the very start.  Poor install of our penny tile.  We have never received a full days work from them, and most often they come at 5pm and work in the evenings.  Feel like a 3rd rate customer that they are trying to fit in after other jobs.  We are doing a new bathroom and regardless of size, we should be treated like every other customer.  Called the main office and spoke to Kristen (sp?), and she promised someone from the main office would get back to me that same day, and that didn't happen.  It's now been over three weeks and our shower is still not done.  Filing a BBB complaint.  Someone was supposed to show up today....still not here.  Steve Smith should be ashamed of his company.  DO NOT USE THEM.

UPDATE ** 8/5/20
Tony was wonderful. He took full responsibility of a bad situation and made it right.  He listened, did not make excuses, and gave us a full refund. I do wish him success and hopefully our situation was out of the norm.
— Kari P.
Posted July 26th 2020
Payton was a consummate professional. Initially, he gave us the pricing breakdown of what to expect, along with time guidelines, after which we figured we would give them a shot and see how job goes. My wife and I could not be more pleased with the work they did for us; the kitchen looks impeccable! Thank you guys!
— Chris van schaik
Posted July 8th 2020
The crew at Footprints Floors were wonderful to work with! Tony and Payton were attentive and professional and made sure we were happy throughout the process. Carlos did a fabulous job with the tile work in our bathrooms and we’ll be using them again for future projects. In this day and age it’s hard to find a company to not only show up, but to also deliver a high quality result. We are very happy and would recommend their services 100%!
— Cassady McKay
Posted June 25th 2020
Tony and his crews are a top notch team. The quality of their work is surpassed only by their professionalism. I would recommend them to anyone.
— Daniel Wilkinson
Posted June 17th 2020
From start to finish we had a great experience on all levels - customer service, project management, communication, honesty, integrity and craftsmanship. If you're looking for a personalized touch and want gorgeous floors, I would highly recommend Footprints Floors.
— Noah Cheek
Posted April 16th 2020
Tony at Footprints Floors is easy to work with. The quality of work they achieve is impressive. I highly recommend this company for its integrity, professionalism and attention to customer service.
— Laura Grebe Murphy
Posted April 14th 2020
Showing 20 of 31 reviews (Average rating of total: 4.87 stars!)

Great Floors & Great Impressions are what we are all about!

Start Making an Impression Today with Professional Installation

At Footprints Floors in Phoenix / Scottsdale, we believe that great floors make a great impression and every home deserves beautiful, timeless flooring. From hardwood flooring to tile, stone, vinyl and other options, our team of expert flooring installers has you covered.

Installation is made easy with our four step process

1. Choose Your Material

One of the main ways we keep costs low for you is leaving flooring selection up to you. This allows us to eliminate overhead costs for materials, inventory and showrooms and we pass these savings directly on to our customers. You also benefit from more freedom in material choice.

So, go ahead and choose your favorite flooring material! That beautifully toned hardwood, or the classic tile, you have been dreaming about that matches perfectly with your interior design theme. We know you have great style.

Footprints Floors is the professional flooring installation company in Phoenix / Scottsdale that you can count on for all your flooring needs.

2. Get Your (Free) Estimate

In person, or virtually, our estimates are completely free. We will take measurements of the room(s) that will be floored and discuss further details of the project. Once we have added up costs, we will provide you with an estimation of the final price for our flooring installation service.

Footprints Floors has professional flooring contractors near you in Phoenix / Scottsdale that can help with any flooring installation, repair, or replacement.

3. Purchase Material

If you're satisfied with our estimate, then you can go ahead and purchase your flooring material! Our talented team of professional flooring contractors will be sure to tell you exactly how much to order.

Footprints Floors has expert flooring installers in Phoenix / Scottsdale that work with a variety of flooring materials including hardwood, tile, carpet, and more.

4. Installation

Our expert flooring installers will make your flooring vision come true. From prep work to clean up, we will handle the job with expert efficiency. Your team of installers will explain any important care and cleaning instructions before they leave. We promise 100% satisfaction.

The flooring contractors at Footprints Floors in Phoenix / Scottsdale guarantee 100% satisfaction.

Financing Available! Free Estimate

Financing Available! Free Estimate