Footprints Floors of Northeast Ohio
Featured Reviews & Testimonials

Mike and his crew of Jess & Dave were awesome. Arrived on time and did a high quality job and in a timely manner. They also made sure my house was clean when they finished. If you are considering new flooring in your home you should choose Footprint Floors as your contractor.

Footprints Floors of Northeast Ohio is amazing. Removed an old floor and and installed a new floor quickly and accurately. Kept everything swept and cleaned. Mike Goff is very precise. He made sure everything was perfect and adjusted anything that was note. I highly recommend him.

Can’t recommend Footprint Floors enough. Mike came out quickly to provide an estimate for backsplash in our kitchen and got us in asap for installation. He is prompt, thorough, fair pricing and great communication. He asked questions to make sure everything was exactly how we wanted it. He also provided us in detail on the quote exactly what we needed for materials. Our backsplash is beautiful. Will definitely be using Footprint Floors for future home projects! Thanks again, Mike!

Mike helped us select a perfect match to our existing floor and trim. The installation was quicker than expected. The installers did an amazing job. Were on time, professional and cleaned up afterwards. The owner was in communication with us during the entire process and made several trips before and after completion. Csnnot say enough. We sre very pleased.

When my wife and I decide to refinish the wooden floor last Ictiber if 2023, we google it to look for the vendors and find the pricing and timing. One of the vendors caught my attention is that lead time and the hours to get it done is longer for our 1100 square feet wooden floor than the others which are shorter. The company name is Footprints of NE Ohio. I took a chance to pick this company on Nov 13,2023 and arranged to get it started on Jan 24,this year. They did show up on time and start to strip the floor the first day. They did remove refrigerator, range/oven and piano to get every corner that have wooden floor. Every day the owner Mike show up and make sure the work is done smoothly and correctly. After two weeks of meticulous and detailed work, it finally done on Feb 6. The wooden floor is fabulous, so beautiful and look like a new wooden floor we just installed. The workmanship is fantastic and owner mike’s devotion to customer satisfaction is admirable. I am very happy to choose the right company and would recommend very highly of their work. Needless to say I would give 5 star rating for this review.

Mike and his son treated me and my home with respect and kindness. They were prompt, neat, and knew what they were doing. I have a gorgeous new backsplash.

Absolute pleasure to work with Mike and his employee.Our home is over 130 years old so preserving our floors and bringing them back to life I was thinking was going to be nearly impossible, or if we were lucky they’d look “a little better.” Well we were blown away at the beautiful work that was done! It is amazing! It is my honor to recommend them to anyone!

We recently had the pleasure of working with Mike and Footprint Floors to refinish our red oak floors in a stunning walnut finish and install new hardwood in our foyer. The entire experience with this company has been nothing short of exceptional. From the initial consultation to the completion of the project, they demonstrated professionalism, expertise, and a commitment to delivering high-quality results. Their attention to detail and craftsmanship exceeded our expectations. The color is exactly what we envisioned, and the finish is flawless. The installation of new hardwood in our landing seamlessly blends with the existing floors, creating a cohesive and visually appealing look throughout our home. Not only did Mike and his team showcase top-notch skills, but they also completed the project within the agreed-upon timeline. The entire crew was courteous, punctual, and respectful of our home. Since the completion of the project, our floors have become a focal point of admiration for guests. We've received multiple compliments on the quality of workmanship and the overall aesthetic appeal of our revamped floors.

Mike and his team completely refinished the floors in our house (1047 square feet) over the last two weeks (yes, during the holidays!). Our results are nothing short of stunning! The original floors are 55 years old and while they were in good condition we wanted them to be refinished. Mike kept my sister and I in the loop of what was going on every day (I live in Florida and the house and my sister is in Ohio) and he sent me frequent pictures of the progress. If there was a question of how to proceed, he was quick to ask and have it resolved without any work related delays. The attention to detail shown by the staff was amazing! The results far exceeded what I expected but the level of customer service that was provided throughout the process was priceless considering I was 1000 miles away. I highly recommend Footprint Floors of Northeast Ohio for all of your flooring needs. To be fair, once we contacted Mike, we had to wait to be scheduled but the wait was well worth it. While our wait was only a few weeks, after having seen the quality of the end product and the amount of care and service Mike provides, I would recommend anyone considering Footprints Floors of Northeast Ohio wait whatever amount of time is required to be scheduled. You will be very glad you did. David M. Heil Laurel Hill, Florida

We have used Mike Goff and Footprints Floors twice now, first for a luxury vinyl plank floor on our lower level, and just recently for a complete hardwood floor refinish in the rest of the house. He and his crew have been nothing but professional, thorough, friendly, and holding themselves to a high standard of quality. For floors over 60 years old they look like they were put in yesterday. Would not hesitate to recommend them for any flooring projects.

Great company! Mike and his team did an amazing job! Super high quality installation!

Mike Goff with Footprint floors deserves all 5 stars. After meeting a few vendors Mike was a standout choice. Mike provided us options and was very detail oriented from start to finish. Our project used a pre fished wood and some custom made steps from Mike to match our existing hardwoods. Mike put a lot of time and effort into making sure our floors came out perfect. Very personable, respectful, and experienced in his field. Thank you to Mike & Footprint Floors!

After getting quotes for refinishing my distressed hardwood floors from a few contractors, including one who wanted to cover the whole thing with laminate, I ended up going with Footprint Floors. I'm very happy with this choice. Mike and his team did an amazing job refinishing my hardwood floors and I could not be happier with the end result.

I had an exceptional experience with Footprint flooring. The company is completely professional. I was educated by them every step of the way and all my questions were answered. I also, valued how personable they were. The floors were worth every penny and won't disappoint.

Great company from start to finish! They will make sure you’re happy with the job before they leave your house.

I would HIGHLY recommend Footprint Floors. I had a dishwasher that leaked causing the engineered hardwood to buckle in front of it. They responded to my request for a repair estimate quickly. Mike the owner was able to repair it at a very reasonable price and was able to do the repair the same day he came out to take a look at it. He is a great guy, very pleasant to work with. I looks beautiful, did an excellent job. Always happy to support a small business.

Our floors were in very bad shape and needed a lot of work. Mike and his team did an amazing job! They were always on time, courteous and professional. We love our new floors and would definitely recommend Footprints.

Extremely professional and on time

Kept all appointments on time. They allowed me to buy my own flooring and they installed it Worked very well with fixing sub floor Very knowledgeable and gave great advice

Had floors installed. The owner is great. He is professional, responsive and timely. His crew is also professional and timely. Great quality work and done on time. Would highly recommend.

We needed flooring repaired in our bathroom. The owner, Mike came out gave us an great price, he personally did the work himself. He did an excellent job, we are very pleased with how the floor turned out.

Had a great experience with Footprints. Just had new rigid plank vinyl flooring installed in my living room and hallway and Mike was great to work with from start to finish; from taking measurements, to providing a quote quickly and getting me on their schedule. Dave and Jess did an amazing job installing the floors and Mike did the final touches. Will definitely be using Footprints for any future flooring projects.

Mike and his team did a very fine job in installing my LVPs. It looks amazing! They were communicative throughout the whole process. Thank you!

This is an outstanding company. They provide a great value. Great work; picky about getting things right, and on time. They have done two big jobs for us and I would hire them again.

Excellent contractor! On time, great communication! My floor was installed properly and the trim work was done very well. I would hire again without hesitation.

Very customer focused and very responsive to our request. I highly recommend Footprints Floors of NEO for your flooring needs!

Mike and his team were fantastic! Communication was perfect; updating me every step of the way on the progress of the project. Always willing to answer my questions and explain things thoroughly. He was able to squeeze in my project to hit our tight dead line too, without compromising quality! 10/10 would recommend!

They are honest and good people ,helpful and forthcoming with answers to any and all questions. will recommend.

My experience was great, they did a fantastic job and my new floors are beautiful I couldn't be happier!

Mike and his crew did a fantastic job refinishing our Brazilian Cherry floor. We are very pleased

Great work and on time completion

I would recommend this company to anyone, very professional, on time, I found from getting quotes from other businesses, Footprints does mot price gouge. My husband & I are very pleased with the install. Thank you Mike & your crew!!

Mike and his son finished a project for me and it came out wonderful. I was stuck because my other contractor couldn't help me and needed my floors completed within a week. Mike came out on a Tuesday and had the job completed by that Saturday. Great company to work with. I highly recommend.

Mike and his team did a great job of taking out our old flooring and installing new LVF flooring. We had uneven flooring and they were able to make it level. The whole process was done cleanly—virtually dustless. Love the final outcome!!!

Could not have asked for better. Very helpful, professional and a pleasure to work with. Highly recommend!

I highly recommend Footprints Floors To refinish repair and restore your wood floors. Every step including repair, sanding, staining, and topcoating Is done with precision. They do excellent work.

Service was exceptional, Gave me date & times & were always on time, workmanship is excellent. Finished job in two days as I was told. Cleaned up and helped put my house in order when they finished the Job

They corrected a bad DIY and left it beautiful

Mike came to remove some damaged flooring and replace it with planks we had on hand. He was on time, explained beforehand what he was going to do, asked for our input and was very efficient and professional. The floor turned out beautiful. We would not hesitate to recommend him or use him again ourselves!

Mike and his crew were great to work with. On time. Great workmanship, and immaculate cleanup. Would highly recommend this group to anyone!!

We can’t begin to say how happy we are with their work. We were kept up to date, they were on time, did exceptional work, and we never thought stairs could look so beautiful. We would highly recommend this business.

Mike Goff did a fantastic job on installing my bathroom floor! He was very professional and installed the floor quickly! No mess also!!! After seeing the floor installed I am confident that I chose the right company to install my bathroom floor! I will be using them in the future, for sure!!!

Mike Goff installed our kitchen backsplash and we are 110% satisfied with his work. Everytime I go into the kitchen I can't stop smiling! Great job Mike, I don't think 5 stars is enough 😊

I would like to rec amend this company My work was started when they said it would be and completed when they said it would be no mess was left it was cleaned up and I am very happy with the work that was done. Bathroom floor was nasty thy had to cut the old floor and replace it

Mike was able to suggest a repair to my popped boards in my great room floor. He saved me thousands of dollars. He was knowledgeable, capable, and friendly. My floor looks great. I can’t recommend him more highly.

Started to go with another company, that would have covered up the wood floor glad I didn’t .Floors look GREAT !!!!!

We had a great experience with installing our flooring. Mike was quick with coming out for a quote and the crew were efficient in getting our flooring done in two days. The floor looks great! We will definitely be using them again for future projects.

This company did an excellent job removing our old floor and replacing it with luxury vinyl. The workers were on time, worked great together and asked questions before they did some of the work. The owner came everyday to check on the progress. They even cleaned up when they finished. I have had other companies in my home to do work, but this was by far one of the best! Amy D.

These guys are true pros! Swept in and removed carpet, laid floors, shoe mounding and were finished in 3 days! Amazing workmanship, professionalism and incredibly easy to work with!!

The reason I did not use this business is because they work on hardwood floors, and not laminate. However, Mike was awesome he gave me some solutions to fix my floor. He is awesome , He had great follow thru, and communication. I would highly recommend him and his company.

Mike did a great job sending daily emails on what to expect each day. Mike did a fantastic job sanding and staining our floors. If there was ever a concern it was addressed immediately. Fine work by footprints. Would highly recommend and use them again..

Mike was very professional and very helpful. Highly recommended!

Footprints flooring was fantastic! They were very timely, work done is beautiful! Friendly management and crew! Cleaned up afterwards too! Highly recommend them!

Footprints Floors of Northeast Ohio was an outstanding business to work with from start to finish. Very professional from the first contact through the finish of the job. The floor look fabulous and the crew was polite, neat, on schedule and very easy to work with!

Footprints Floors replaced the flooring in our bedrooms, bathroom, closets and hallway last week and we could not be more pleased! Mike and his crew were very professional, helpful and had excellent communication. Our new floors look great! I highly recommend Footprints Floors for any of your flooring needs.

I highly recommend Footprints Floors. If I could give them more than a 5 star rating I would. I give them a 10! My hardwood floors look like new. There were areas that I thought would not be able to be fixed but they did! They are the ultimate professionals and very easy to talk to. They will work with you on color choices and are very good in addressing any concerns that you might have. Not only that but they are very neat and leave barely a mess when they are working. Do not look any further. Footprints Floors should be your first call.

Great experience, my floors now look fabulous. Did such great job that had them come back and do additional room. Highly recommend them for refinishing

Mike and his crew was very professional and communicated every step. They did an amazing job on refurbishing the hardwood floors. I would definitely recommend them.

Great workmanship, communication, and daily updates, including pictures of project. Staff was very pleasant, professional, helpful, and responsive.

Mike and his crew went above and beyond to make sure our floor was ready for our open house. Great to work with!!!

Footprints restored three stairway landings in our century home and did a phenomenal job! I didn't think some of it was restorable (specifically where there was linoleum adhesive, and particle board nailed onto it), but they came through! Friendly, communicative, and very professional! A+

Did a great job from start to finish. Went the extra mile with there service. The best choice for the work I had done Thanks Footprints Floors

Quality work and Outstanding customer service - would definitely recommend this company!

Outstanding service and workmanship. Very professional, knowledgeable and friendly. The owner, Mike Goff, communicated every day and did exactly what they said they would do. Love our floors and highly recommend!

Attention to details, prompt and very professional, would use them again and will be referring them.

Beautiful work I would recommend

Footprints Floorings is an excellent company for all your flooring projects. When Mike came to my home for an estimate, he took off his shoes before entering my house. That may seem like a minor detail, but I appreciated his respect for my home. There was constant communication and professionalism. I highly recommend this company for your flooring needs.

I highly recommend Mike Goff of Footprints Floor. He responded quickly to my request for an estimate. I called quite a few businesses. Many did not respond and a couple gave estimates without seeing the job. Mike came to the house, explained the process and gave the best estimate. Phase 1 of the work was completed today. Tyler, who installed the luxury vinyl was also professional, competent and friendly. He mentioned how great it was working for Mike, which is awesome to hear. We want to use businesses that treat their people well. Mike communicated every step of the way and stopped back after Tyler had left to haul debris and check work. We have a phase 2 of refinishing red oak floors after a kitchen remodel. We are looking forward to working with Mike again. He is top notch, professional, competent and thoughtful. I will only be dealing with Mike and Footprints Floors for any future jobs.

Love the work. My floor looks fantastic. I can’t stop looking at it. They are extremely professional. Also checked to see if I was happy with the work.

Sometimes you pick the right company and other times you don't. I absolutely made the correct decision to hire Footprints. Mike and the entire installation team went above and beyond. Polite, courtesy, prompt, transparent, and professional...amazing company! Highly recommend.

The wood floors were in pretty bad shape. They look fantastic now! So happy with the end product. They replaced boards and refinished 4 rooms and a hallway. Mike & Mike were kind, patient, and very professional. Communication was great! I highly recommend using Footprints Floors of NE Ohio for hardwood flooring needs.

Our experience with Footprints Floors was incredibly excellent! From the beginning to the end, Mike Geoff, CEO provided customer service that exceeded our expectations! He was professional, personable, and thorough. We were really impressed by his willingness to solicit opinions from our carpet installer and even his own crew to make everything work best. His hands on visits daily and final inspection demonstrate his high standards of customer satisfaction and good workmanship. Our installers were excellent too, going about their work quietly with minimal intrusion. They prepped and installed the floor with great care and thoroughness, making sure every plank was perfectly in place! What a great team!

Mike and his crew were wonderful to work with. From beginning to end--the estimate for work to final cleanup went flawlessly. Mike communicated frequently with me to let me know he was on the way or if running late because of picking up materials. He is a great and friendly communicator. They were able to get me on their schedule very quickly and finished up on schedule. They kept dust down to a minimum and cleaned up as they went along. His price was very fair. I am more than pleased with my experience and absolutely recommend them! I will be a repeat customer.

We can't say enough about how pleased we are with our beautiful new porcelain tile bathroom floor. Mike and his kind and courteous team go above and beyond to make sure that the job is done to perfection and will do anything to make sure their client is completely satisfied.. If we should ever have any other flooring needs, they will be the only call we make.

Mike and his team replaced the flooring in our entire home. They were extremely professional, knowledgeable, and insured to communicate well. The process was seamless and our floors are beautiful! We highly recommend Mike and his team and will call him with any future needs. Thanks again Mike!

Mike (and Mike) at Footprint Floors was fantastic to work with. Top notch service and highly recommended. We had over 1500 square feet of an original 84 year old wide plank oak floor that was refinished and restored to an unbelievably beautiful condition. These guys will show up when they’re supposed to and do the work. They believe in customer satisfaction and will do what they have to do to make it right. You won’t regret hiring these guys. There are few businesses that are run so well. Thank you for providing such a great service!

We had such a wonderful experience with Footprints Floors! Mike was able to work with our quick deadline and provide us with absolutely beautiful refinished hardwood floors.

Mike came out and explained everything to us and less than a week later we had our floor installed. The service and and response time were great. I would recommend this company over anybody.

They did an excellent job. Price was competitive and the workmanship was high quality! I am very pleased with the work they did. The owner Mike was very responsive and made a point to stop in every day to check on progress and address any questions.

We were super happy with Mike and his team, Jessie and Tyler. We had a small kitchen that needed new flooring. We already had the flooring and they just did the install quickly and efficiently. Great work!

Mike and his team, Tyler and Jesse, are the best. They installed laminate flooring up and down stairs. They are kind, courteous, patient, and understanding as this was the first time I've ever had flooring installed. I have more flooring that will have to be installed in the future, and I will call on them again. I love supporting well-qualified small businesses, and I definitely recommend Mike and his team!

Very professional workers. They did a great job. Owner came back to fix a small issue. Very happy with their work!

We had ~600 sq. feet of hardwood floors refinished before putting our house on the market. Mike and Mike did an fabulous job! They updated us regularly on the progress and helped create a custom stain that we absolutely loved to coordinate with our kitchen cabinets and the main staircase. They were very knowledgeable and helpful advising on finish options to bring out the richness of the wood. Overall, reasonably priced, communicative, and excellent workmanship.

Footprints Floors of NE Ohio did an excellent job on my small area bathroom floor.Old floor covering was removed.Subfloor that needed replaced , was replaced ,then new laminate flooring was installed.And my new white toilet was installed,by Mike . Mike Goff(owner of company) & his workers were very efficient,timely,courteous. A very neat job was done.I highly recommend this company. I say,thank you to them.

The “Footprints “ team did a BEAUTIFUL job installing mosaic tile as a tub surround for us. Mike Goff (owner) stopped in daily to check progress & quality of work. When the job was completed Mike came over for a final inspection. I can’t say enough about the crew. They were professional, considerate of their surroundings, courteous,….. The list goes on! (Besides all that they love dogs!). LOL Their pricing is very fair. I’m sure God will bless them with a very successful business.

Footprints did a remarkable job on our weathered floor! Final result is a beautiful restored oak floor! My wife and I love it! Owner Mike was very responsive to any questions and helpful! Floor finisher Mike worked non stop to get the job done and answered any questions we had! I would recommend this company and will use them again. Chris Hanzel

Footprints did a remarkable job on our weathered floor! Final result is a beautiful restored oak floor! My wife and I love it! Owner Mike was very responsive to any questions and helpful! Floor finisher Mike worked non stop to get the job done and answered any questions we had! I would recommend this company and will use them again. Chris Hanzel

Footprints Floors, Mike Goff, was in constant communication from the initial estimate until the job was completed. Very professional company. The gentleman who refinished my oak floors(another Mike) was polite, professional, and a true expert at his craft. He explained each step in detail and answered all my questions. I have had nothing but compliments on my floors since they finished. I would definitely recommend and use again in the future.

Footprints Floors, Mike Goff, was in constant communication from the initial estimate until the job was completed. Very professional company. The gentleman who refinished my oak floors(another Mike) was polite, professional, and a true expert at his craft. He explained each step in detail and answered all my questions. I have had nothing but compliments on my floors since they finished. I would definitely recommend and use again in the future.

Mike and his crew installed oak stairs and hardwood flooring in our condo. Did an outstanding job. Would highly recommend Footprints Floors of Northeast Ohio to anyone wanting quality work at a fair price.

Mike and his crew installed oak stairs and hardwood flooring in our condo. Did an outstanding job. Would highly recommend Footprints Floors of Northeast Ohio to anyone wanting quality work at a fair price.

They were very professional and quick.. They were on time and very responsive to questions. Gave a lot of consideration to it being my home and keeping it neat. Paid attention to detail and would definitely use them again

They were very professional and quick.. They were on time and very responsive to questions. Gave a lot of consideration to it being my home and keeping it neat. Paid attention to detail and would definitely use them again

Great company! Mike, was very professional, knowledgeable, timely, and responsive. Would highly recommend.

I can't say enough about the stellar service I received from Footprints Floors! I reached out to Footprints Floors for an estimate after a long, exhausting, disappointing experience with several contractors over the course of 8 months. At the time, I was at my wits' end and skeptical when I reached out to Foorprints Floors. What I received from Footprints Floors was the most professional, courteous experience I had encountered in quite a long time. Mike Goff, the owner of Footprints Floors, came to my home to provide a free estimate the very next day. Most impressive about Mike was that he was prompt, professional, responsive, and true to his word - a rarity in today's culture. Mike advised he would email me with a quote that evening, and he did just that. When I had follow-up questions, he responded to my inquiries immediately, was completely transparent, and ensured that I thoroughly understood the fair pricing he quoted me. Furthermore, Mike was conscientious of the tight time constraints I was under (I would soon be having new furniture delivered) and worked overtime to meet my needs and have my flooring installed prior to the Thanksgiving holiday. I decided to hire Footprints Floors because the price was fair and the owner proved to be both genuine and reliable. Mike's crew was available and ready to work bright and early on the agreed-upon start date. Mike showed up before his crew and oversaw the entire project, providing assistance and offering suggestions as needed. His team provided quality work, and Mike went over every area of their work with a fine-tooth comb. He left no stone unturned in his inspection and was not satisfied with the job's completion until we gave the final thumbs-up. I was so impressed and appreciative of the thorough, reliable, and professional service Mike and Footprints Floors provided. It's easy to see that Mike cares a great deal about his professional reputation and ensuring that this his customers are satisfied. I appreciated the care and personal attention he provided to my job. I would not hesitate to hire Footprints Floors again or recommend this company to others.

We had Footprint Floors come in and finish our hardwood that my husband had recently installed. Mike, the owner, was awesome to work with. He explained the whole process in detail, was on the job several times to check on the process and make sure we were happy with everything being done. The finisher, his name was Mike as well, did a fantastic job!! He was courteous, professional and very helpful when it came time to pick a stain color. He mixed several stains for us and applied them to the floor so we could see what the colors looked like before we made a decision. The job was completed in the time line promised and we could not be more pleased with the end result!! Would highly recommend this company if you want a professional flooring job done!!!

Recently had LVP installed in a mud room and Mike and his team did excellent work. The best thing other than the quality of the work, was the great communication throughout the whole process. Would highly recommend!

Mike, is a great communicator and helped us navigate the project. Highly recommend

Mike and his crew were great to work with. They did excellent work and Mike gave me updates every day until this project was finished. I would use them again, and I would highly recommend them to others.

Dealing with Footprints was a breath of fresh air. An appointment was made. It was confirmed. Mike showed up on time and was thorough in taking exact measurements and answering all my questions. We scheduled the job, and he showed up ahead of his employee to review the job and make sure I didn’t have any questions. His installer, Jim, showed up on time and worked diligently to get the job done as soon as possible. After Jim was gone, Mike inspected the work and made sure I was happy with their service. Mike and his team are top notch. I will be using them again for my other flooring needs.