Footprints Floors of Northeast Ohio
Featured Reviews & Testimonials

They were great to work with, know their stuff and did a wonderful job, would highly recommend

It was a pleasure to work with Mike and his team. Top notch professionalism throughout this project. He checked in with progress and photos at the end of each day. I obsessed with my new floors!!! I would highly recommend and will do so to my friends and clients moving forward.

They did an amazing job installing our flooring. Quick and detailed work. 5 stars.

Mike was so easy to work with from beginning to end! He answered all of our questions in a timely manner and guided us through the process very well. Our job was completed in half the estimated time and looks great! Couldn’t recommend them enough 😀

Mike and his team were thorough in communicating with us. They are both personable and professional. Their exceptional work and relational skills made it a pleasure to have them in our home.

Responsible, Reliable, Respectful and Reasonably priced too! Mike and his crew did a wonderful job flooring our entire home (except bathrooms). They always arrived on time and moved our furniture with care. They cleaned up as they worked and definitely take pride in what they do. We are thrilled with the results! We would definitely recommend them to family and friends.

Prompt response, under budget and excellent work. Another satisfied customer. Thanks.

Footprint Floors did a fantastic job refinishing my hardwood floors! Communication was excellent from quoting, scheduling, and during the job. I was blown away by how clean the process was and how tidy they kept my house. My floors turned out better than I could have ever hoped and are absolutely beautiful. The team made sure I was completely satisfied and took care in making sure the job was completed to perfection. Highly recommend!

I had the best experience with Footprints Floors! We got our hardwood floors refinished by them, and the communication and customer service throughout were unmatched by Mike and his team. In addition to the stellar communication and customer service, the quality of work was exceptional and our floors turned out beautiful! I would recommend Footprints Floors to anyone who is looking for refinishing old floors, they were absolutely fantastic!

Working with Mike was a great experience! His communication, attention to detail and customer satisfaction was outstanding. Would definitely recommend him to others! Thx Mike … job well done!!

Mike and the team from Footprints Floors did a fantastic job. The floors look amazing!

Mike and his team was outstanding - they showed up at the time they said they would and did quality work. Great follow up after the job was completed to ensure we were happy.

Installed Luxury vinyl flooring over existing tile and did great job from start to finish. Kept me updated throughout process and did quality work and very timely. Appreciated how accommodating they were since I was trying to get flooring done before big family gathering! I would hire again and highly recommend!

Really liked working with Mike and his team. Mike was very communicative and everything was just easy. The floors look great and I am very happy. Already recommended him to a few friends.

Mike and his crew are very professional. Fantastic work and we were well informed during the entire job. Awesome!

Great service!

Very please with wi the the work performed. Very professional and our kitchen looks great.

Mike and his crew came in and did an excellent job on our hard wood flooring. This was a very big job. They were efficient, honest, great communication during the entire project. Highly recommended.

Mike and his team did an incredible job on our flooring. They were very professional and communicative throughout the process. There were also no hidden fees, there was complete transparency through the process. We had a great experience and would definitely use them again!

Wonderful and thorough people that do great work!

Knowledgeable, professional, reliable, thorough, friendly team provided great service and communication, and a beautiful refinished floor. Highly recommended

Great experience. Floors look amazing!

My floor is stunning. We had the entire first floor of the house refinished. We went with Mike because of his responsiveness and the products he uses. It did take longer than anticipated, but that was after finding some rough spots at the final inspection. I’d rather it take longer and be done right than be left disappointed. And we certainly aren’t disappointed! Thanks Mike and Mike!

I would definitely recommend Footprints floors to friends and family. Mike is very professional and had excellent communication with us throughout the whole process. The installer's did a fantastic job installing the floors and arrived on time every day.

Having gone through my share of major renovations and repair work, it is a joy to have a skilled person doing the job. From start to finish the installation of flooring in the kitchen and dining area of my home was flawless. Mike was very helpful and accommodating in ordering materials, the contract was very detailed and easy to understand, and all work was completed in a timely manner. Mike and his team are very capable, did quality work, cleaned up afterwards and were pleasant to have in the home. I highly recommend this company.

I called Footprints Floors because I had some bowing in the floor of a house I just moved into. Mike came out a few days after I called to look at it. He tested the moisture and told me he thought the bowing was caused by a water intrusion incident that appears to have been resolved. He told me to keep an eye on it and that the floor would very likely return to proper condition on its own as the moisture escaped. When I asked him if there was any regular maintenance recommended for his company to do, he said "no". Then he went on to give me recommendations for which cleaning products are best for a hardwood floor. I appreciate that he was honest with me and didn't try to sell me service I didn't need. I will call Footprints in a heartbeat for any future hardwood floor needs.

I had a small issue with some hardwood floors and i had a very hard time finding someone that would be willing to come out and take a look. Luckily, someone from Footprints Floors got back to me right away and was able to help me out. They were kind professional and even came before their expected window which was a nice plus! He made some very quick repairs and we are very happy with the work! Highly recommended!

Mike and his crew were excellent to work from start to finish with our project of converting our home from carpet to hardwood. Mike had great recommendations for all aspects of our project and shared ideas we didn't even know existed for our stairs. Excellent work and very clean throughout the entire process and never felt pressured to spend more money than we needed...Would recommend Footprints to anyone for flooring needs!

Mike and his crew of Jess & Dave were awesome. Arrived on time and did a high quality job and in a timely manner. They also made sure my house was clean when they finished. If you are considering new flooring in your home you should choose Footprint Floors as your contractor.

Footprints Floors of Northeast Ohio is amazing. Removed an old floor and and installed a new floor quickly and accurately. Kept everything swept and cleaned. Mike Goff is very precise. He made sure everything was perfect and adjusted anything that was note. I highly recommend him.

Can’t recommend Footprint Floors enough. Mike came out quickly to provide an estimate for backsplash in our kitchen and got us in asap for installation. He is prompt, thorough, fair pricing and great communication. He asked questions to make sure everything was exactly how we wanted it. He also provided us in detail on the quote exactly what we needed for materials. Our backsplash is beautiful. Will definitely be using Footprint Floors for future home projects! Thanks again, Mike!

Mike helped us select a perfect match to our existing floor and trim. The installation was quicker than expected. The installers did an amazing job. Were on time, professional and cleaned up afterwards. The owner was in communication with us during the entire process and made several trips before and after completion. Csnnot say enough. We sre very pleased.

When my wife and I decide to refinish the wooden floor last Ictiber if 2023, we google it to look for the vendors and find the pricing and timing. One of the vendors caught my attention is that lead time and the hours to get it done is longer for our 1100 square feet wooden floor than the others which are shorter. The company name is Footprints of NE Ohio. I took a chance to pick this company on Nov 13,2023 and arranged to get it started on Jan 24,this year. They did show up on time and start to strip the floor the first day. They did remove refrigerator, range/oven and piano to get every corner that have wooden floor. Every day the owner Mike show up and make sure the work is done smoothly and correctly. After two weeks of meticulous and detailed work, it finally done on Feb 6. The wooden floor is fabulous, so beautiful and look like a new wooden floor we just installed. The workmanship is fantastic and owner mike’s devotion to customer satisfaction is admirable. I am very happy to choose the right company and would recommend very highly of their work. Needless to say I would give 5 star rating for this review.

Mike and his son treated me and my home with respect and kindness. They were prompt, neat, and knew what they were doing. I have a gorgeous new backsplash.

Absolute pleasure to work with Mike and his employee.Our home is over 130 years old so preserving our floors and bringing them back to life I was thinking was going to be nearly impossible, or if we were lucky they’d look “a little better.” Well we were blown away at the beautiful work that was done! It is amazing! It is my honor to recommend them to anyone!

We recently had the pleasure of working with Mike and Footprint Floors to refinish our red oak floors in a stunning walnut finish and install new hardwood in our foyer. The entire experience with this company has been nothing short of exceptional. From the initial consultation to the completion of the project, they demonstrated professionalism, expertise, and a commitment to delivering high-quality results. Their attention to detail and craftsmanship exceeded our expectations. The color is exactly what we envisioned, and the finish is flawless. The installation of new hardwood in our landing seamlessly blends with the existing floors, creating a cohesive and visually appealing look throughout our home. Not only did Mike and his team showcase top-notch skills, but they also completed the project within the agreed-upon timeline. The entire crew was courteous, punctual, and respectful of our home. Since the completion of the project, our floors have become a focal point of admiration for guests. We've received multiple compliments on the quality of workmanship and the overall aesthetic appeal of our revamped floors.

Mike and his team completely refinished the floors in our house (1047 square feet) over the last two weeks (yes, during the holidays!). Our results are nothing short of stunning! The original floors are 55 years old and while they were in good condition we wanted them to be refinished. Mike kept my sister and I in the loop of what was going on every day (I live in Florida and the house and my sister is in Ohio) and he sent me frequent pictures of the progress. If there was a question of how to proceed, he was quick to ask and have it resolved without any work related delays. The attention to detail shown by the staff was amazing! The results far exceeded what I expected but the level of customer service that was provided throughout the process was priceless considering I was 1000 miles away. I highly recommend Footprint Floors of Northeast Ohio for all of your flooring needs. To be fair, once we contacted Mike, we had to wait to be scheduled but the wait was well worth it. While our wait was only a few weeks, after having seen the quality of the end product and the amount of care and service Mike provides, I would recommend anyone considering Footprints Floors of Northeast Ohio wait whatever amount of time is required to be scheduled. You will be very glad you did. David M. Heil Laurel Hill, Florida

We have used Mike Goff and Footprints Floors twice now, first for a luxury vinyl plank floor on our lower level, and just recently for a complete hardwood floor refinish in the rest of the house. He and his crew have been nothing but professional, thorough, friendly, and holding themselves to a high standard of quality. For floors over 60 years old they look like they were put in yesterday. Would not hesitate to recommend them for any flooring projects.

Great company! Mike and his team did an amazing job! Super high quality installation!

Mike Goff with Footprint floors deserves all 5 stars. After meeting a few vendors Mike was a standout choice. Mike provided us options and was very detail oriented from start to finish. Our project used a pre fished wood and some custom made steps from Mike to match our existing hardwoods. Mike put a lot of time and effort into making sure our floors came out perfect. Very personable, respectful, and experienced in his field. Thank you to Mike & Footprint Floors!

After getting quotes for refinishing my distressed hardwood floors from a few contractors, including one who wanted to cover the whole thing with laminate, I ended up going with Footprint Floors. I'm very happy with this choice. Mike and his team did an amazing job refinishing my hardwood floors and I could not be happier with the end result.

I had an exceptional experience with Footprint flooring. The company is completely professional. I was educated by them every step of the way and all my questions were answered. I also, valued how personable they were. The floors were worth every penny and won't disappoint.

Great company from start to finish! They will make sure you’re happy with the job before they leave your house.

I would HIGHLY recommend Footprint Floors. I had a dishwasher that leaked causing the engineered hardwood to buckle in front of it. They responded to my request for a repair estimate quickly. Mike the owner was able to repair it at a very reasonable price and was able to do the repair the same day he came out to take a look at it. He is a great guy, very pleasant to work with. I looks beautiful, did an excellent job. Always happy to support a small business.

Our floors were in very bad shape and needed a lot of work. Mike and his team did an amazing job! They were always on time, courteous and professional. We love our new floors and would definitely recommend Footprints.

Extremely professional and on time

Kept all appointments on time. They allowed me to buy my own flooring and they installed it Worked very well with fixing sub floor Very knowledgeable and gave great advice

Had floors installed. The owner is great. He is professional, responsive and timely. His crew is also professional and timely. Great quality work and done on time. Would highly recommend.

We needed flooring repaired in our bathroom. The owner, Mike came out gave us an great price, he personally did the work himself. He did an excellent job, we are very pleased with how the floor turned out.

Had a great experience with Footprints. Just had new rigid plank vinyl flooring installed in my living room and hallway and Mike was great to work with from start to finish; from taking measurements, to providing a quote quickly and getting me on their schedule. Dave and Jess did an amazing job installing the floors and Mike did the final touches. Will definitely be using Footprints for any future flooring projects.

Mike and his team did a very fine job in installing my LVPs. It looks amazing! They were communicative throughout the whole process. Thank you!

This is an outstanding company. They provide a great value. Great work; picky about getting things right, and on time. They have done two big jobs for us and I would hire them again.

Excellent contractor! On time, great communication! My floor was installed properly and the trim work was done very well. I would hire again without hesitation.

Very customer focused and very responsive to our request. I highly recommend Footprints Floors of NEO for your flooring needs!

Mike and his team were fantastic! Communication was perfect; updating me every step of the way on the progress of the project. Always willing to answer my questions and explain things thoroughly. He was able to squeeze in my project to hit our tight dead line too, without compromising quality! 10/10 would recommend!

They are honest and good people ,helpful and forthcoming with answers to any and all questions. will recommend.

My experience was great, they did a fantastic job and my new floors are beautiful I couldn't be happier!

Mike and his crew did a fantastic job refinishing our Brazilian Cherry floor. We are very pleased

Great work and on time completion

I would recommend this company to anyone, very professional, on time, I found from getting quotes from other businesses, Footprints does mot price gouge. My husband & I are very pleased with the install. Thank you Mike & your crew!!

Mike and his son finished a project for me and it came out wonderful. I was stuck because my other contractor couldn't help me and needed my floors completed within a week. Mike came out on a Tuesday and had the job completed by that Saturday. Great company to work with. I highly recommend.

Mike and his team did a great job of taking out our old flooring and installing new LVF flooring. We had uneven flooring and they were able to make it level. The whole process was done cleanly—virtually dustless. Love the final outcome!!!

Could not have asked for better. Very helpful, professional and a pleasure to work with. Highly recommend!

I highly recommend Footprints Floors To refinish repair and restore your wood floors. Every step including repair, sanding, staining, and topcoating Is done with precision. They do excellent work.

Service was exceptional, Gave me date & times & were always on time, workmanship is excellent. Finished job in two days as I was told. Cleaned up and helped put my house in order when they finished the Job

They corrected a bad DIY and left it beautiful

Mike came to remove some damaged flooring and replace it with planks we had on hand. He was on time, explained beforehand what he was going to do, asked for our input and was very efficient and professional. The floor turned out beautiful. We would not hesitate to recommend him or use him again ourselves!

Mike and his crew were great to work with. On time. Great workmanship, and immaculate cleanup. Would highly recommend this group to anyone!!

We can’t begin to say how happy we are with their work. We were kept up to date, they were on time, did exceptional work, and we never thought stairs could look so beautiful. We would highly recommend this business.

Mike Goff did a fantastic job on installing my bathroom floor! He was very professional and installed the floor quickly! No mess also!!! After seeing the floor installed I am confident that I chose the right company to install my bathroom floor! I will be using them in the future, for sure!!!

Mike Goff installed our kitchen backsplash and we are 110% satisfied with his work. Everytime I go into the kitchen I can't stop smiling! Great job Mike, I don't think 5 stars is enough 😊

I would like to rec amend this company My work was started when they said it would be and completed when they said it would be no mess was left it was cleaned up and I am very happy with the work that was done. Bathroom floor was nasty thy had to cut the old floor and replace it

Mike was able to suggest a repair to my popped boards in my great room floor. He saved me thousands of dollars. He was knowledgeable, capable, and friendly. My floor looks great. I can’t recommend him more highly.

Started to go with another company, that would have covered up the wood floor glad I didn’t .Floors look GREAT !!!!!

We had a great experience with installing our flooring. Mike was quick with coming out for a quote and the crew were efficient in getting our flooring done in two days. The floor looks great! We will definitely be using them again for future projects.

This company did an excellent job removing our old floor and replacing it with luxury vinyl. The workers were on time, worked great together and asked questions before they did some of the work. The owner came everyday to check on the progress. They even cleaned up when they finished. I have had other companies in my home to do work, but this was by far one of the best! Amy D.

These guys are true pros! Swept in and removed carpet, laid floors, shoe mounding and were finished in 3 days! Amazing workmanship, professionalism and incredibly easy to work with!!

The reason I did not use this business is because they work on hardwood floors, and not laminate. However, Mike was awesome he gave me some solutions to fix my floor. He is awesome , He had great follow thru, and communication. I would highly recommend him and his company.

Mike did a great job sending daily emails on what to expect each day. Mike did a fantastic job sanding and staining our floors. If there was ever a concern it was addressed immediately. Fine work by footprints. Would highly recommend and use them again..

Mike was very professional and very helpful. Highly recommended!

Footprints flooring was fantastic! They were very timely, work done is beautiful! Friendly management and crew! Cleaned up afterwards too! Highly recommend them!

Footprints Floors of Northeast Ohio was an outstanding business to work with from start to finish. Very professional from the first contact through the finish of the job. The floor look fabulous and the crew was polite, neat, on schedule and very easy to work with!

Footprints Floors replaced the flooring in our bedrooms, bathroom, closets and hallway last week and we could not be more pleased! Mike and his crew were very professional, helpful and had excellent communication. Our new floors look great! I highly recommend Footprints Floors for any of your flooring needs.

I highly recommend Footprints Floors. If I could give them more than a 5 star rating I would. I give them a 10! My hardwood floors look like new. There were areas that I thought would not be able to be fixed but they did! They are the ultimate professionals and very easy to talk to. They will work with you on color choices and are very good in addressing any concerns that you might have. Not only that but they are very neat and leave barely a mess when they are working. Do not look any further. Footprints Floors should be your first call.

Great experience, my floors now look fabulous. Did such great job that had them come back and do additional room. Highly recommend them for refinishing

Mike and his crew was very professional and communicated every step. They did an amazing job on refurbishing the hardwood floors. I would definitely recommend them.

Great workmanship, communication, and daily updates, including pictures of project. Staff was very pleasant, professional, helpful, and responsive.

Mike and his crew went above and beyond to make sure our floor was ready for our open house. Great to work with!!!

Footprints restored three stairway landings in our century home and did a phenomenal job! I didn't think some of it was restorable (specifically where there was linoleum adhesive, and particle board nailed onto it), but they came through! Friendly, communicative, and very professional! A+

Did a great job from start to finish. Went the extra mile with there service. The best choice for the work I had done Thanks Footprints Floors

Quality work and Outstanding customer service - would definitely recommend this company!

Outstanding service and workmanship. Very professional, knowledgeable and friendly. The owner, Mike Goff, communicated every day and did exactly what they said they would do. Love our floors and highly recommend!

Attention to details, prompt and very professional, would use them again and will be referring them.

Beautiful work I would recommend

Footprints Floorings is an excellent company for all your flooring projects. When Mike came to my home for an estimate, he took off his shoes before entering my house. That may seem like a minor detail, but I appreciated his respect for my home. There was constant communication and professionalism. I highly recommend this company for your flooring needs.

I highly recommend Mike Goff of Footprints Floor. He responded quickly to my request for an estimate. I called quite a few businesses. Many did not respond and a couple gave estimates without seeing the job. Mike came to the house, explained the process and gave the best estimate. Phase 1 of the work was completed today. Tyler, who installed the luxury vinyl was also professional, competent and friendly. He mentioned how great it was working for Mike, which is awesome to hear. We want to use businesses that treat their people well. Mike communicated every step of the way and stopped back after Tyler had left to haul debris and check work. We have a phase 2 of refinishing red oak floors after a kitchen remodel. We are looking forward to working with Mike again. He is top notch, professional, competent and thoughtful. I will only be dealing with Mike and Footprints Floors for any future jobs.

Love the work. My floor looks fantastic. I can’t stop looking at it. They are extremely professional. Also checked to see if I was happy with the work.

Sometimes you pick the right company and other times you don't. I absolutely made the correct decision to hire Footprints. Mike and the entire installation team went above and beyond. Polite, courtesy, prompt, transparent, and professional...amazing company! Highly recommend.

The wood floors were in pretty bad shape. They look fantastic now! So happy with the end product. They replaced boards and refinished 4 rooms and a hallway. Mike & Mike were kind, patient, and very professional. Communication was great! I highly recommend using Footprints Floors of NE Ohio for hardwood flooring needs.

Our experience with Footprints Floors was incredibly excellent! From the beginning to the end, Mike Geoff, CEO provided customer service that exceeded our expectations! He was professional, personable, and thorough. We were really impressed by his willingness to solicit opinions from our carpet installer and even his own crew to make everything work best. His hands on visits daily and final inspection demonstrate his high standards of customer satisfaction and good workmanship. Our installers were excellent too, going about their work quietly with minimal intrusion. They prepped and installed the floor with great care and thoroughness, making sure every plank was perfectly in place! What a great team!