Footprints Floors of Northern Utah
Frequenty Asked Questions

We had a leak damage our floors. The new floors look even better than the old ones did! Greg and Justin were amazing to work with. Justin was very conscientious of having the with done conveniently for my disabled husband. Couldn’t be happier!

Justin was so impressive. Not only was he quick to make an appointment and prompt in arrival but he had the confidence at the inset that he could help us when others were simply stumped. He was efficient and underastanding and left us a reasonable quote at the end of the visit. We feel completely confident that he is the guy we can trust to do complete our project and would highly recommend him to others.

They stayed on schedule and the floors are beautiful. Very responsive and good communication throughout the process.

Had a new floor and fireplace facing installed. Both Eric and Ruben did an excellent job. Would highly recommend them to anyone needing flooring. Justin has a great crew working for him.

They do fantastic work.

We had an idea of what we wanted and Justin was our second quote. It was obvious from the moment he cane in that he was very profession and knew his business. He made some great suggestions and even recommended a scope change which dramatically improved our project. We installed approximately 1000 square feet of large (9 1/2 x 60) luxury vinyl planks replacing engineered wood, carpet, and tile. Our installer, Eric Creamer did a fantastic job. I would definitely recommend Justin and Footprints Floors for all of your flooring needs.

My husband and I recently had the need for some flooring restoration. It was a master bath, and was the result of water damage from a toilet. Justin arrived as scheduled to evaluate the job. At that time the a schedule was made with a firm cost excluding anything under the sub flooring not understood at the time. Once work began for removal of the moldy sub floor the scope of work changed. Eric the installer stopped at that point and conferred with us and Justin. The plan for full restoration given this newly added work was immediately assessed and agreed upon prior to restarting . There were no surprises. BothyJustin and Eric are very ethical, and true to their word. Friendly and followed up on our satisfaction. Great experience and will be using them again when that time comes.

Justin and his team did an A+ job with or flooring project. His installers were professional and kind. I highly recommend them.

Very professional, happy with the work! Happy wife, happy life.

I had Footprints Flooring refinish my main living area in my newly purchased home. Our hardwood was in very rough shape and was not taken care of by the previous owners. It had deep scratches, water damage, most of the finish had worn off, and a lot of gaping. Colton did a great job sanding down the floors, fixing the damage, and restaining and finishing. He also did it very quickly with minimal mess and disruption, which I appreciated. Colton went the extra mile as well to help us move our stove and remove our stair bannisters. Justin was also helpful and very thorough in giving us an estimate and walking us through the process before the project started. All in all, it only took around 4 days start to finish for my ~620 square feet of hardwood. I am happy with my floors and will likely be returning to Footprints Flooring in the future when they are due for a refinish again.

Justin is honest, straightforward, and an upright person that I would trust with any of my flooring needs. I have hear from some of my close associates that they were very impressed with their floors and that they got an honest quote.

I have worked with Justin. I have seen his work and it is AMAZING. He is very easy to work with and responds very quickly to your messages that you send him.

Justin's work, from what I have seen, has been quite well. If you are looking for a flooring specialist, I recommend you giving him a call.

They have great ethics, great prices, and get the job done efficiently as well as remarkably.

Amazing job on my hardwood floors!!

Justin and his team are amazing! They were responsive and communicated with me on every single step. The work was done on time and our new floors turned out great.

Floor came out amazing! Very responsive, on time everyday, Justin was great to work with and our installer Eric did a phenomenal and quick job. Subfloor install and LVP installation for almost 1000’ sq ft in less than a week. We had multiple quotes, they were not the lowest quote, but they were the ones that called back, easy to talk to, returned phone calls promptly, and maintained professionalism through the entire process. That’s was worth every penny. It was worth going with them and not the lowest bidder. Thanks guys and look forward to using you again in the future for all my other projects

I had an amazing experience working with Justin and his guys (Ruben & Freddy)! The customer service was top-notch, and the end results exceeded my expectations. I highly recommend them to anyone looking for excellent service!!!

Justin and his team exceeded my expectations after I called them up and asked if they’d be able to accommodate a flooring project within ~3 weeks. He came by to give us a quote two days later, and work was underway only a few days after that. Eric did a phenomenal job with both the bathroom tile, and the LVP for our stairs and landing. Communication was fantastic throughout the multi-day project, and he was great about talking us through the minor issues that popped up and helping us determine the best solution. Overall 10/10 experience, and I’d definitely give them a call in the future if we needed more work done 💯

Incredible experience with Footprint Floors. I got 2 bids before Justin came to see my house. Immediately I felt a sense of trust with him. He got down on the floors and took measurements of everything and went through my options. He is one of those people that just exudes integrity and I knew I wanted to go with him regardless of what the price may be because of that feeling. Surprisingly his bid was the lowest of them all. I was thrilled and he immediately got me scheduled. Colton came through and did the refinishing and once again I had a wonderful experience. Colton was very friendly and did a spectacular job on my floors. I am so pleased with Footprint floors. Thank you guys!

Justin was very helpful in setting up and coordinating our project. He was good at communicating with us throughout the process and was easy to get hold of when we had questions. Colton was very thorough and professional. He did a beautiful job on our floor. He was on time and kept us informed about his work through every step. We would highly recommend them and would use them again. The result exceeded our expectations.

It’s so refreshing to find a contractor that not only does what they say they will do, they go above and beyond. Every step of the measuring, estimate and scheduling process with Justin was easy and on schedule. Pricing was fair. Eric did an excellent job with our LVP installation, focusing on even little details that resulted in a beautiful result. Thanks guys for your first class service!

Justin Cowley did an outstanding job of helping me decisions on materials and coordinating the project to replace the carpet in my great room with wood laminate and tile. Erik installed the new floor with attention to detail and I had total trust in him to allow me to run a few errands during the project!! The great room went so well that I extended the project to include the master bedroom!!! Definitely recommend them!

Footprints Floors was amazing! They were very thorough and knowledgeable. It felt like they really wanted what was best for us. The job was finished quickly and looks great!

Fantastic experience with this team! We recommend them to anyone! Thank you!

I had such an incredible experience with Footprints Floors. I scheduled work with them on a Saturday, and they started work the following Monday. They finished so quickly, and everything looks amazing! They leveled our kitchen floors, then installed LVP. They also refinished our hardwood floors, and they look incredible! Justin was so accommodating and worked to get everything done as quickly as possible. I’ve never seen such quality work done so quickly! 10/10 recommend!

The team did a great job, Ruben and his team were detailed oriented when installing our backsplash and we’re very happy with the end result!

Colton did a lovely refinish of my 90’s oak hardwood floor. He has an eye for detail and did very meticulous work. Excellent correspondence during every step of the process. I’m 100% happy with Footprints Floor!

Awesome! Our floors look amazing ! Work so hard over weekends and evenings to get it done quick

Colton did amazing on our floors. Justin the owner was very transparent and I really appreciate the support on this project and it was done seamlessly and effortlessly.

I have known Justin for a long time. He is a God fearing man who takes the time to understand the customer’s needs. His solutions are well thought out and tailored to his client’s goals. I admired his strong eye contact every time we met in person. I highly recommend Justin to address your flooring needs.

Eric is Very good at what he does and he cleans up afterwards!

Justin and Eric were wonderful to work with. They both communicated really well to make sure that I would be happy with the work, especially when there were options, even concerning some of the small aesthetic choices. It is easy to see that they take pride in their work and want their clients to be happy with the result. My new flooring looks fabulous. I highly recommend Footprints Floors of Northern Utah.

They refinished our hard wood floors and did a great job. They met their promises and were very professional. The floors look wonderful. I would hire them again in a heartbeat.

Amazing company and team. I interviewed several companies and Justin was without hesitation the best selection. His professionalism, knowledge and preparation as well as his job management was top notch. Their installer was so talented. He was very meticulous. They turned our floors to perfection. There was a little scope creep that was discovered and instead of just covering it up, they finished it right. Floors are gorgeous. Thank you Footprints. If you don’t choose this company, you’re making the wrong choice.

Great service, prompt and very friendly. Justin and Colton were awesome.

Justin is an awesome guy! Thanks so much for your help!!!

Justin gave us good attention and Coltin was outstanding to work with, clean, careful and considerate. The quality of the work is outstanding.

Great job overall, would recommend this company!

They were very transparent and honest with us and when they didn't think they could do the work with a satisfactory result they let us know instead of just trying to get a sale and leaving us with subpar work. We really appreciated their time and friendly customer service. They got back to us in a timely manner as well!

They did a fantastic job on the floor in our 90 year old farm house and returned the fir floors to their former glory. They were fast and were in constant communication as things progressed.

Great experience. Very thorough, professional, and at a great price.

Justin from Footprints Floors of Northern Utah came to our house to look at a couple of flooring issues that we are having. He fit us into his schedule and communicated with us when he was able to come earlier than planned. Justin was professional and friendly upon arrival. When we showed him a flooring issue with our vinyl, he was upfront about the process that it would take to fix it, and when it proved to be out of scope for their installers (the project is really, really small), he was great to offer alternatives for us to look into. He knows flooring, he was respectful of my time and my money. He even helped me fix a problem area with my carpet while he was here and I am so grateful. I would recommend Footprints Floors of Northern Utah to handle any flooring needs that I have. They know the product, they are professional and so great to work with. I'd give Justin six stars if I could. Really great experience. We didn't even get the floor repaired and yet I feel better about life knowing what my options are and knowing I wasn't sold on something ridiculous. Call him!

My wife is an interior designer and she is very detailed when reviewing the work of vendors she uses. She only uses top quality craftsmen who can meet her demanding standards. All I can say is that she will use and recommend Justin’s team for future projects. Quality and value are hard to find.

I've known Justin for nearly two decades now and have never seen him put anything but his best into his work. He strives hard to make every business deal a win win. He understands the value of repeat business and referals and his work shows it. If you want quality work at an honest price hire Justin and his team.

Excellence and integrity throughout the process.

I would recommend Footprints Floors of Northern Utah because I have known their owner Justin Cowley since 2015. He was my boss and an amazing person to work for with great work ethic! He always puts his best into everything he does and that reflects in his work done. I am making this review as a character reference for the company because I believe in their owner and know he always has and always will take great care of his customers!

Working with Justin, I have found that I can trust him completely to find solutions to complex problems in short order. He is exceptionally adept at listening to, and understanding the needs of my projects. If you’re trying to get the best, I’d highly recommend Justin and his crew.

Justin Cowley the owner is honest and has integrity. He strives to makes sure you are satisfied with the final product

As a General Contractor I find I get more done when I work with honest hardworking people. One can not do better than to work with this company and it’s owner.

The owners of Footprint Floors are some of the most trustworthy people that I have ever worked with! They will treat you like family!

Justin is such a great guy to work with! I had the pleasure of working with him for a couple months and he is truly a trust worthy, professional, humble person.

Justin is fantastic. I've of the most detail oriented, ethical businessman I've ever worked with.

I’ve worked with Justin for years in multiple capacities. I trust him implicitly and would stand behind him with any project or product. You are in good hands.

Justin has always treated me fairly

Justin is an honest, straightforward person you can trust. Great experience working with him and his team! Highly recommend!

Incredibly professional and responsive. Would work with this company again!

Justin is a man of integrity and succeeds in all he does. I couldn’t have anyone else I would trust more to do my flooring.

Great company with a great owner. Honest, clean-cut and will bend over backwards for you.

I have had the opportunity to work with Justin and his team on several projects over the last few years. The level of professionalism and attention to detail he brings to a project are invaluable when making decisions on such big expenses such as a new floor. I cannot recommend them enough. If you want a job done right, on time, and with the best crew and materials, Justin is the right call.

I Trust the owner, Justin implicitly. Work ethic and integrity means a lot and today’s construction world. You will find this in spades with Justin and Footprints Floors.

I’ve known Justin for 4 years as a friend, a mentor, and as a business partner. Justin is the epitome of the guy who would literally give you the “shirt off his back” to you if you asked. He’s the businessman who’s not afraid to go the extra mile not only for his business but for his employees. He’s a smart, savy, caring guy. In my dealings with Justin I’ve never seen or heard him say anything unkind or do anything remotely shady. In all, he’s a 5/5 ⭐️ guy!

I have known Justin for several years now, and have interacted with him in both the personal and professional realms. He is a humble, caring, detail oriented , and knowledgeable business person. He is an individual with high standards and great , personal and professional integrity.

Justin Cowley and his team are fantastic to work with!

Justin Cowley is an outstanding individual and business man. He will insure that every customer he serves, is a 110 percent satisfied with the quality of his companies work and customer service.

Justin is an honest and fair business man. He always goes above and beyond to make sure his customers and employees are happy. Definitely would recommend doing business with Justin.

I have known Justin for a few years. He is always on task, and uses his time well. He helped me with a project that I really had no clue how to do. He jumped in and took charge. I was very thankful. He got it done very efficiently, took notes, and followed through. I would have Justin help me any time I could. I know the job will get done.

I have worked with Justin and he made the workplace so easy going and full of positive energy . Very hardworking team !

I have had the pleasure of knowing Justin since 2017, during which time we collaborated closely for nearly two years. Justin consistently demonstrates integrity, reliability, and trustworthiness. His commitment to keeping his promises is unwavering, making him a dependable individual to entrust with any task. In my extensive experience working with countless individuals, I have found individuals like Justin to be exceedingly rare in today's society. He exemplifies excellence and integrity, earning my highest recommendation. On a scale of 1 to 5, I would rate him a perfect 10.

Justin and his team were amazing. This is a man of true integrity and professionalism. I can’t say enough about him and his overall work ethic. I am lucky to have done business with him and will continue to do so every chance I get. Thanks Justin.

The owner Justin, is a class act. He is professional, works with integrity and is honest every step of the way. I would definitely work with him again and recommend him to my friends and family.

You can trust Justin to get the job done to your satisfaction. It was a pleasure to do business with him.

Justin and his team is are exceptional. They are competent, collaborative, and a pleasure to work with. His attention to detail and clear communication ensure efficiency and excellence in every task. 10/10 would recommend!

Justin is the best! He’s trustworthy, professional and efficient. I would definitely work with him again, all around great guy!

Hey Justin if your guy for whatever your needs are in Utah. Floors so nice you won’t want to walk on them! If in California check out slickfloors !

Justin and his team are 2nd to none. He is professional, respectful, honest and genuinely cares about what you want and your budget. Not only did they surpass our expectations.. it felt like I was working with a friend.

It's hard to find anyone as reliable and honest as Justin. When you work with him, you know he'll do right by you and keep you pointed straight. Definitely will work with him again!

Justin and his team are great to work with. I appreciate their dependability, honesty, can-do attitude and professionalism. I can't recommend them high enough!

"I haven't personally had my floors done by Footprint Floors of Northern Utah but I know the owner personally and can speak volumes about his character and commitment to quality. Justin and his team are incredibly professional, detail-oriented, and dedicated to providing the best service possible. Knowing his high standards and work ethic, I'm confident that he brings this same level of excellence to his flooring business. If you're looking for someone trustworthy to handle your flooring needs, Justin and Footprint Floors is definitely worth considering!"