Get 20% Off LOBA Floor Care Products!

Learn More

About Us
Footprints Floors Richmond


4.9 Stars | 150+ Reviews

The Footprints Floors Difference
Top Flooring Installation Companies in Richmond, VA


On your first call, you'll notice the Footprints Floors difference and what sets us apart as one the best flooring installation companies in Richmond, VA. Our full-service experience includes highly competitive pricing and service extras that only a well-established local company can provide. We are close by, neighborly, convenient with a goal to make a great impression on you.

Your satisfaction is our top priority! Footprints Floors will do whatever it takes to make you happy with your floors and with us for years to come.

Pro Floor Installers in Richmond, VA

The 5-Star Plan

What is Footprints Floors’ 5-star plan? It’s simple: We want to provide customers with a best-in-class experience. We do this by providing exceptional customer service, communication and skilled installations. By prioritizing these key areas, we aim to exceed customer expectations and ensure complete satisfaction – and hopefully, a 5-star review!

We strive to consistently deliver exceptional service, earning 5-star reviews and establishing our reputation as a trusted provider of flooring services. You can rely on us as a trustworthy partner in your home improvement project.

We will offer one-on-one consultations to understand each customer's unique needs, preferences, and budget. By listening attentively and providing expert guidance, we can help them make informed decisions and select the perfect flooring solution for their space.

We will curate an a wide range of high-quality flooring materials from reputable manufacturers. Our collection will include a wide variety of options, such as hardwood, laminate, vinyl and tile, ensuring customers can find the perfect fit for their style and functionality needs.

We believe in transparency and will provide customers with clear, detailed pricing information during the in-home consultation. There will be no hidden fees or surprises during the process, establishing trust and confidence in our services.

We understand the importance of delivering projects on time. We will develop efficient project timelines and communicate them clearly to customers, providing regular updates on progress. By adhering to these schedules, we will ensure minimal inconvenience and demonstrate our commitment to customer satisfaction.

Our commitment to customer satisfaction extends beyond the completion of the project. We will provide comprehensive post-installation support, including guidance on maintenance, cleaning, and addressing any concerns or issues promptly. This will showcase our dedication to long-term customer relationships.

We will actively seek customer feedback through surveys or direct communication, valuing their input to identify areas for improvement. By continuously learning and evolving, we can refine our processes and enhance the overall customer experience.

How It Works


1.

Schedule Estimate

Our in-home estimates are completely free! We'll measure your space and discuss your flooring goals to calculate your project's costs.

2.

In-Home Consultation

You'll receive a transparent no-obligation quote. If you don't already have material, we can bring samples and help make recommendations for flooring types.

3.

Purchase Materials

Freedom to find the material that you will love! Whether you already have flooring or need assistance with selection, we are here to help!

4.

Flooring Installation

Our installers approach every project with care, adhering to industry standards and best practices for long-lasting results and long-term satisfaction.

5.

Leave a 5-Star Review

Loving your new floors? Let us know! Share your thoughts on our in-home estimates and installation process. Your satisfaction is our top priority.

Leave A Review

What Our Customers Say

The team that installed my flooring were quite professional and did great quality work. They were very detail oriented. We love our new floor!
Marilyn nelson 07/24/24 — google
Pleasant floor refinishing experience right from the start. The owner Scott arrived on time, took measurements and was able to provide the estimate immediately. He was able to get us on the schedule in three weeks. Jonatan and crew did an awesome job, and the floors look like a brand-new installation. We selected the water base stain and sealer, and it looks great!
Gregory Whitmore 06/4/24 — google
I was very satisfied with the preplanning as well as the installation. They promptly responded to my questions prior to the install. The team arrived on time, was very respectful of the residence, and finished the job on time, including removal of all demo materials. Highly recommend this company!
Robert Feagan 05/28/24 — google
Footprints did a great job with my floors and staircase. The crew did a great job walking me through any issues and were always punctual.
Mark McKinley 04/3/24 — google
Scott is a great guy, a real gentleman, and really knows his business. He listened to what we needed done. He gave us the estimate then & there. He put in our floor three years ago, but now we needed some closets floored. Thank goodness we kept left over planking. Jonathan Gonzalez was our project manager. He kept in touch with me during the weeks before our scheduled time. On the job date he let me know when he & his crew would arrive & they were right on time. They installed flooring beautifully & cleaned up after they were done. All the crew was professional & courteous. My husband and I highly recommend Scott and Footprints Flooring.
Lauren Clark 04/1/24 — google
Footprint floors did a great job! They did everything on schedule and the quality of work was excellent!
Donna Bowman 03/28/24 — google
I would confidently give the flooring experience a 4/5 for an overall great experience between quote and outcome. However, Jonatan brings the score up to a 5/5 easily with his incredible customer service and project management.
Chandler Johnson 03/27/24 — google
This company was excellent to work with. They did an outstanding job on the floor, were punctual, and were very considerate. They sent text messages to keep me informed of their schedule so I never had to wait around for them. I highly recommend Footprints Floors. They really know their business.
Barbara Maury 02/26/24 — google
Footprints was competitive price wise and did a great job of installing LVP for me. They were good at communicating, were flexible, and did beautiful work. They exceeded my expectations.
Stewart Wise 02/19/24 — google
Fast communication from start to finish and we were kept up to date on the progress. Bathroom floor install was beautifully done. Would highly recommend them and will use them again for other projects.
D T 02/4/24 — google
Footprints is a wonderful company. The quality of the repair of my wood floors was outstanding. I also compared pricing and they beat competitors. Finally, their customer service was unsurpassed, i.e. answering all sorts of questions and special requests and changes. Awesome.
Shelly Elliott 01/26/24 — google
Excellent work at a reasonable price!
Eric Nost 01/24/24 — google
From the estimate to the execution, Footprint Floors was excellent! I am big on communication during these types of projects and you get your own project manager (Jonatan was excellent!) who keeps you updated and informed throughout the process. I was blown away by the work. They are perfectionists with sanding and staining. My newly refinished floors are a dream in my 100 year old original wood home. I cannot say enough good things about Footprint Floors. Highly recommend!! UPDATE: I accidentally got a stain on my new floors while stripping paint on my steps. I texted my project manager, Jonatan, and he asked around before providing me the best solution for the stain. That method didn’t work so he came out to sand it down and refinish it. This was weeks AFTER I paid and left a glowing review. This company truly cares about their customers and goes above and beyond. I’m blown away by the exceptional service.
Jessie Barford 01/16/24 — google
Every aspect of the installation was flawless. Highly recommend Scott with Footprint Floors. He sent Jonatan and his team, and they were excellent in all aspects of the job.
Tom/Ann Swift 01/12/24 — google
Had a great experience with Footprints Floors. They are very knowledgeable and did a great job with my floors!
Lauren Rush 01/11/24 — google
We were really pleased with Scott's proposal and expertise. We were also very happy with the project manager Jonatan and the crew. They showed up promptly and finished our floors in one day. They were engaging, courteous, and finished the floors to our liking. The floors look great and we continue to receive compliments from our friends and family. We would highly recommend Footprints floors Richmond for flooring repair and other flooring services. We look forward to using them for another project.
Lewis Stockdale Jr 12/26/23 — google
Fast, courteous, neat, and went above and beyond for the project. Fair price too!
raven songs 12/8/23 — google
Excellent work. Professional and high quality. Would use/recommend
Eric McArdle 12/7/23 — google
Johnathan arrived on time.. He and his crew were polite, pleasant and cleaned up all of the mess and did a terrific job!!! Very pleased with my kitchen floor and steps and will definitely consider Footprints Floors for future projects!!!!
Action M 11/15/23 — google
From quote to execution, Footprints Floors was very responsive and professional. The tile installation was perfect! I definitely recommend this company.
Evelyn Pertz 11/11/23 — google

Read More Reviews

Scott Ogburn. Flooring Contractor in Richmond

Scott Ogburn

Meet the Footprints Floors Richmond Owner

I was born and raised in Virginia to a large family of five boys. I met my wonderful wife Melissa at church and we were married 27 years ago. We were blessed with four children, Hannah, Caroline, Jonathan and Luke. The girls have graduated college and are blessed with good jobs; the boys are still in college.

My dad was a wonderful Christian man and a hard worker who taught us to treat others with the highest respect and ethical standards. Almost all of us boys have worked in the construction industry to work our ways through school and feed our families. Two of my brothers still work in the construction field and continue to maintain the high standard of excellence we learned from dad.

I have earned two master's degrees. The first in math education allowed me to teach high school mathematics in the Richmond area for 5 years, first at Powhatan High school and then at the Governor's School. The second degree was a Master's of Divinity. After graduation in 2002 I served for a short period in a South Carolina church as the church administrator and youth director. Then in 2004 our family moved to Albania where I served with a Christian leadership and church planting ministry. We lived full time in Albain for seven wonderful years. Po, flas shqip!

After returning from Europe, I was blessed to start a successful business that helps families find safe senior living options. I still own and manage this business because of the fabulous employees who put our families' interest first and always do the right thing by them. I am excited to bring my many years of experience in serving others to the flooring industry in Virginia.

Why Choose Footprints Floors?

When it comes to your home, accepting anything less than the best simply won't do. The task of carefully selecting the right team to handle any project or maintenance on your property is of paramount importance. We’re confident you’ll find that the Footprints Floors team will treat your home just as you would. Every job is paid the same care and attention it deserves. You’re left with a spectacular floor, and we’ll leave with pride in a job well done.

The quality of our work speaks for itself, but there are even more reasons to choose Footprints Floors as your premier floor installer. 

Run By Small Business Owners in Your Community 

Local Economic Impact

By supporting our locally owned and operated business, you are directly contributing to the economic growth of your community. We believe in reinvesting in the local economy, creating job opportunities, and fostering a vibrant and thriving neighborhood for everyone to enjoy.

Value-Driven, Good People

Values of Care

By supporting our locally owned and operated business, you are directly contributing to the economic growth of your community. We believe in reinvesting in the local economy, creating job opportunities, and fostering a vibrant and thriving neighborhood for everyone to enjoy.

Personalized Attention

By supporting our locally owned and operated business, you are directly contributing to the economic growth of your community. We believe in reinvesting in the local economy, creating job opportunities, and fostering a vibrant and thriving neighborhood for everyone to enjoy.

The Footprints Promise Integrity Above All


1:1 Do/Say Ratio

Our commitment to a 1:1 do/say ratio means that we consistently follow through on what we say we'll do. When we say we'll do something, you can trust that we will deliver on our word, providing you with reliable and dependable service.

Trust & Transparency

We believe trust is earned through open and honest communication. We are committed to providing clear and accurate information, addressing customer concerns promptly, and being transparent in our pricing, policies, and processes.

Uncompromising Ethical Standards

We are dedicated to upholding the highest levels of integrity in all aspects of our business. Our commitment to ethical practices guides our decision-making, ensuring fairness and accountability in every interaction.

Veteran-Owned Business

Giving Back & Veteran Causes

Footprints Floors Richmond is a proud veteran owned business. We are grateful for the sacrifice our servicemen and women make for our country. To show our appreciation, we offer veterans discounts and also donate a percentage of our revenue to nonprofit organizations benefiting families and children in need.

Get a Free Estimate Today!

Get Started 804-531-6226

Our Story

Meet Bryan Park: Owner & Founder


Bryan grew up in south Denver. He attended the Air Force Academy in Colorado Springs, CO and served this country after graduation. Like most who serve, Bryan's military experience strengthened his belief in, and commitment to, integrity, duty and leadership.

When Bryan and wife Kelli settled in Littleton, Colorado they started a family, three rambunctious girls and two very big dogs. It was then, Bryan noticed that the flooring industry in Denver was highly inefficient and unscrupulous. It was nearly impossible to find providers who worked with a true sense of honesty and fairness. Changing this was not only an opportunity for Bryan, it was practically a calling.

"Putting the customer first and creating an impeccable reputation in this industry was job number one," says Bryan, about his goals for his future flooring company in Denver. He named it Footprints Floors, and created a unique company structure that promoted the best in people, products and business practices. It worked! So much so, that Footprints Floors is one of the largest hardwood providers in Colorado and is growing rapidly.

Room
Visualizer