Footprints Floors Reviews & Testimonials - Richmond

What Our Customers Say


The end product looks fantastic!
— Charles Johnson
Posted November 24th 2021
google
Tim was meticulous when laying our tile. He was a great communicator and involved us in the process as unique situations arose. I will be using their services again! Highly recommend.
— Debi Taylor-Duvall
Posted November 23rd 2021
google
Awesome job
— Virginia Jaquez
Posted November 9th 2021
google
They did a beautiful job. Jose, Antonio and Scott could not have been nicer. We will definitely use them again.
— Georgia Burton
Posted November 8th 2021
google
I highly recommend Foot Print Floors, they are professional, respectful and overall nice guys. Mike and Jose, thank you!!!
— Tb B.
Posted October 22nd 2021
HomeAdvisor
I highly recommend Foot Print Floors, they are professional, respectful and overall nice guys. Mike and Jose, thank you!!!
— Tb B.
Posted October 22nd 2021
HomeAdvisor
Footprints was very professional, easy to work with, and did a wonderful job refinishing my floors.
— Kara Brandt
Posted September 27th 2021
google
We replaced our carpet downstairs with plank flooring and are so pleased with the results. Footprints Floors we’re helpful and professional and I would definitely refer them and use them again for any future projects.
— Carmen
Posted September 27th 2021
google
Footprints Floors did an amazing job! They were able to finish a tile job that I had started at my house, and it looks awesome! They were always on time, and kept in constant touch with me through the entire process. I can’t recommend them enough!
— William Dickinson Jr
Posted September 23rd 2021
google
I contacted Footprints Floors after a botched installation AND reinstallation of our bathroom floors through a big box store. We had lived without toilets and half finished floors for two months at this point and the quotes I was getting from other companies were astronomical and they were booked out for months (a lot of companies wouldn't even call me back or provide a quote after they heard how small the job was). I was contacted promptly after requesting a quote online and Mike came out to measure our bathrooms within the week. The quote was very reasonable and he was able to get me scheduled for installation in TWO WEEKS!! Scott (the owner) and his team were able to get the old tile and vanities out, LVP installed, and molding/quarter round installed in both bathrooms in roughly six hours (and even arrived early because I had to get my daughter to an appointment that morning). I am so thankful and in love with my floors and can't wait to have them come back to do our kitchen floors!
— Molly Templeton
Posted September 17th 2021
google
Scott was very responsive when we contacted footprint. He was very professional when assessing the project. Footprint flooring demoed our existing ceramic tile, installed and grouted new tile, and carpeted our stairs all within one week! Scott also fabricated a threshold from our hardwood floor. After having several unpleasant experiences, I cannot recommend foot print any higher.
— Jackson Collins
Posted September 14th 2021
google
Install was great, and the price was about what I wanted to spend, BECAUSE they actually quoted it accurately! Who knew right? I got quotes from 3 places, and while the price per square foot was comparable for all of them (to do tile on a kitchen floor), each place gave me a much different quote of HOW MANY square feet it was…. Mike @ Footprints was careful and accurate, so I was only charged for work that was done, not a ballpark overestimation. I’ll be back when it’s time for a backsplash!
— Alex Robinson
Posted August 29th 2021
google
Professional, friendly and great work! I would recommend!
— Doug Patterson
Posted August 20th 2021
google
We recently hired Footprints Floors to remove old carpet in three bedrooms and refinish the hardwood floors underneath. I received a phone call from Joel almost immediately after putting in my request for information. He was extremely courteous and friendly, and quickly set up a time for Scott to come to our house to provide a free estimate. When Scott visited, he thoroughly answered all of our questions and wrote out a detailed estimate on the spot. He also showed a lot of patience and consideration with us during the scheduling process (and our last-minute decision to switch to water-based products). Scott arrived promptly with his crew the first day of the project and explained how everything was going to go. He left us in good hands with Hector and the other gentleman (unfortunately I didn't catch his name). They were both extremely friendly and polite, very hard-working, and meticulous in completing the job (and cleaning up after). Scott checked in on the project throughout. In the end, we're very happy with both the professionalism of everyone involved, and the end result. We highly recommend Footprints Floors.
— Jessica Tyree Burgess
Posted August 2nd 2021
google
Footprints did a fantastic job. I'm a very particular person, and they paid attention to every detail. I highly recommend them!
— Janice Bricker
Posted July 23rd 2021
google
Everyone we interacted with courteous, professional, and respectful. The installer did a great job and weâ re completely satisfied with the service provided. Thank you Scott and Footprint Floors.
— Coty D.
Posted July 9th 2021
HomeAdvisor
They did a wonderful job making us feel like our request mattered. Very attentive to detail. We are very pleased with the end result.
— David McGhee Sr.
Posted July 6th 2021
google
We are very pleased with the end result. We would use them again and recommend them to others.
— Christ the K.
Posted July 6th 2021
HomeAdvisor
Had back splash and tile over fire place. Start to finish whole process went pretty smooth. Excellent communication. Transparent, Continuous follow-up from Scott, quality work. Glad i went with them.
— Chakradhar S.
Posted June 28th 2021
HomeAdvisor
Scott was very good at keeping in communication throughout the project.
— Daniel H.
Posted June 26th 2021
HomeAdvisor
I had the pleasure of working with Footprint Floors to refinish the hardwood floors in the renovation of my parent’s home. Scott, the owner is one of the kindest, most helpful contractors I have ever worked with. He returned my call promptly and met for an estimate. He worked with me and gave me options so that I could get what I needed at a reasonable price. The job was done within the next week and WOW! The floors were not in good shape before, but they are beautiful now. It was customer service at its finest, with a top quality job. I would highly recommend them.
— Susan Powell
Posted June 18th 2021
google
Scott is a great guy, a real gentleman, and really knows his business. He listened to what we wanted, made recommendations, and got a proposal to us in a few days. He was even able to give us an appointment for the work to be done. He explained different flooring options. We went with luxury vinyl planking which we have on the first floor. We chose Smartcore waterproof plank and bought 52 boxes using Scott's estimate. We only have 4 boxes left and because we bought at Lowe's we can return any of them for full refund. Scott even ran out on the day of the install to get some T-molding so the job could be completed. He was able to start the job a day early, sent two crews, so our floor was done in one day. The job is exceptional. Scott came several times to check on job and make sure things were going smoothly. His crews were professional, courteous, and made sure site was completely clean before leaving. They rotated lunch break so there was always work being done. They laid down tarp from front door, upstairs and after pulling up carpet, disposed of it right away. We have three bedrooms and some closets and every room was perfect, no gaps by walls, no uneven patterns, just so professional. We just moved to Richmond and had no clue about what businesses to use. I did research and went out for three bids. Scott's was not the least expensive, but now that the job is done I realize we got really high end work for a very reasonable price. My husband and I highly recommend Scott and Footprints Flooring.
— Lauren Clark
Posted June 9th 2021
google
Great job, we are very pleased with our new floors.
— Jon Dawson
Posted June 3rd 2021
google
Scott and team first-class, beautiful work and great communication.
— Paul Rosner
Posted June 3rd 2021
google
Excellent experience from start to finish. Great communication and follow-through every step.
— Paul R.
Posted June 3rd 2021
HomeAdvisor
Great job, we are very pleased with our new floors.
— Jon D.
Posted June 3rd 2021
HomeAdvisor
They did a beautiful job of installing my wood flooring. Very polite and thorough. Completely cleaned up before leaving. Will use them again!
— Linda K.
Posted May 17th 2021
google
What a beautiful job! I already had the flooring which the installers laid perfectly. No mars or scratches. The installers were very polite and paid attention to detail. Thank you Footprint Floors!
— Linda K.
Posted May 17th 2021
HomeAdvisor
Excellent work. Gave a reasonable quote on the spot. Work done as promised. We are very satisfied.
— Stephen Sylvester
Posted May 7th 2021
google
Great company to work with. Very pleased with the outcome of our new bathroom tile.
— Keenan Watson
Posted May 6th 2021
google
Excellent professional work! Floors look superb and the quality for the price was a great value. The staff and owner were very attentive, efficient, and thorough from start to finish.
— Amy B.
Posted May 1st 2021
HomeAdvisor
My floors look fabulous! My old floors are once again brand new. It was great having quality work done in such a rapid amount of time.
— Rob H.
Posted April 28th 2021
HomeAdvisor
Scott was considerate and responsive to all our concerns and questions. The result is beautiful
— Grove T.
Posted April 19th 2021
HomeAdvisor
Scott was very responsive and helpful as we worked though a tough flooring challenge. Despite an unfortunate delay, Scott was highly communicative and his team did great, timely work. So happy with our new floors and Footprint's work.
— Scott B.
Posted April 2nd 2021
HomeAdvisor
Scott and his team installed a new shower floor and walls in one of my bathrooms. There were some stumbles in the beginning, but Scott's customer service was outstanding. He helped us through every phase of the project, and was available at all hours of the day/night to answer questions. They did a fantastic job and our bathroom looks stunning!
— Morgan B.
Posted April 1st 2021
HomeAdvisor
Scott was able to work with us on our tight schedule, kept us informed and up-to-date on the time frame. Pointed us in the right direction as far as material. Fast, efficient, professional, and personable. Will DEFINITELY use again.
— Caleb Patrick
Posted March 29th 2021
google
Footprints Floors was phenomenal to work with. Professional, courteous, knowledgeable. Would definitely recommend.
— Caleb P.
Posted March 29th 2021
HomeAdvisor
Beautiful backsplash replacement. They were on time, professional, worked to get the job done within the day, and communicated clearly about all aspects of the project -- I could not ask for a better experience!!
— Jay H.
Posted March 23rd 2021
HomeAdvisor
Team was courteous, explained the process, worked neatly and quietly. And the outcome was beautiful. Love my tile
— Sharon Jennings
Posted March 16th 2021
google
They showed up on time and worked quickly and efficiently. Very satisfied with my floors.
— Bruce R.
Posted March 14th 2021
HomeAdvisor
My floors are awesome, Scott and his crew made sure everthing was just perfect. Thanks Scott
— Patricia R.
Posted March 8th 2021
HomeAdvisor
I am so happy with the work that was done by this company. They worked quickly and diligently and were very knowledgeable about what they were doing. They went above and beyond expectations. Very friendly, polite and cleaan. I would highly recommend Footprints Floors. Excellent company!
— Carolyn F.
Posted March 4th 2021
HomeAdvisor
Prompt response for estimate. The work was carried out in a very professional manner. they scheduled the work to cause the least disruption. They were willing to dialogue with me and incorporate my ideas into the execution of the project. The finished project turned out better than our expectations. They employed a true craftsman to do our floors. I would highly recommend Footprints Floors without reservation.
— Steven S.
Posted March 1st 2021
HomeAdvisor
Kept place clean. Friendly. Worked to please.
— Wayne m H.
Posted February 25th 2021
HomeAdvisor
Tile work was Excellent. Always one time and communication was fantastic. Very professional and polite.. Will recommend them in a NY minute !
— Christina F.
Posted February 25th 2021
HomeAdvisor
Very prompt & courteous service! I needed a repair & replacement of several tiles in my kitchen. Scott called right away, scheduled a service call & set up the repair. The job was completed within days. His team is the Best!
— Susan B.
Posted February 24th 2021
HomeAdvisor
Everyone was awesome and they did an amazing job! Iâ m so glad we hired them instead of attempting to do it ourselves like we originally considered.
— Amanda H.
Posted January 12th 2021
HomeAdvisor
Showing 47 of 47 reviews (Average rating of total: 4.94 stars!)

Great Floors & Great Impressions are What We are All About!

Start Making an Impression Today with Professional Installation

At Footprints Floors in Richmond, we believe that great floors make a great impression and every home deserves beautiful, timeless flooring. From hardwood flooring to tile, stone, vinyl and other options, our team of expert flooring installers has you covered.

Installation is made easy with our four step process

1. Choose Your Material

One of the main ways we keep costs low for you is leaving flooring selection up to you. This allows us to eliminate overhead costs for materials, inventory and showrooms and we pass these savings directly on to our customers. You also benefit from more freedom in material choice.

So, go ahead and choose your favorite flooring material! That beautifully toned hardwood, or the classic tile, you have been dreaming about that matches perfectly with your interior design theme. We know you have great style.

Footprints Floors is the professional flooring installation company in Richmond that you can count on for all your flooring needs.

2. Get Your (Free) Estimate

Our estimates are completely free. We will take measurements of the room(s) that will be floored and discuss further details of the project. Once we have added up costs, we will provide you with an estimation of the final price for our flooring installation service.

Footprints Floors has professional flooring contractors near you in Richmond that can help with any flooring installation, repair, or replacement.

3. Purchase Material

If you're satisfied with our estimate, then you can go ahead and purchase your flooring material! Our talented team of professional flooring contractors will be sure to tell you exactly how much to order.

Footprints Floors has expert flooring installers in Richmond that work with a variety of flooring materials including hardwood, tile, carpet, and more.

4. Installation

Our expert flooring installers will make your flooring vision come true. From prep work to clean up, we will handle the job with expert efficiency. Your team of installers will explain any important care and cleaning instructions before they leave. We promise 100% satisfaction.

The flooring contractors at Footprints Floors in Richmond guarantee 100% satisfaction.


Financing Available! Free Estimate

Financing Available! Free Estimate

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