Quality Flooring For Stairs in Richmond

Scott and his team did an overall excellent job at making sure that my wife and I received a new hardwood floor and tile finish that we were happy with. Along the way, we had a few bumps, but I think in this line of business, you’ll find that anywhere and at anytime. Scott quoted the job pretty perfectly and always informed us of change orders when needed. When additional attention was needed on certain areas, Scott and his team came back right away to address the areas. Thank you for such great floors and a good overall experience.

We purchased a house "as-is" from a bank as a foreclosure that included improperly installed laminate all throughout the first floor. It was so bad that there were multiple "bubbles" that rose up six to eight inches off of the subfloor and, as it was a severe tripping hazard, needed to be replaced immediately. We contacted Footprints and Scott came out quickly to look at the damage and give us an estimate. We were happy with the cost and Scott's professionalism and got on his calendar. The install was done quickly and we were impressed with both the project manager Jose and his workers. They leveled the floor, which had not been done by the prior contractors, and now we have beautiful LVP that is no longer a safety issue. Thanks Scott!

Scott has an infectious can-do attitude. He gave us a vision for the process, the results, and the path to get there. His crew was professional and thorough. It all got done sooner and for less cost than expected.

I’m completely satisfied with the entire experience. Everyone was professional and the work was done timely.

Wonderful workmanship! The Footprints crew did beautiful work - they were professional, friendly and extremely talented. I would highly recommend them to anyone looking for quality tile or backsplash installation.

The whole staff and crew were superb in all interactions and business arrangements, and flooring installation. I would recommend this company to anyone over and over again. Scott, Jose, and Marvin, thanks for a job well done!!!

I couldn’t be happier. Done in 3 days 4 rooms. Floors look amazing. Glad I got them done. I feel the price was fair. Would use this company again.

The consultation was great. Advice that saved me money. Timely work

I had a squeaky floor from incorrectly installed subflooring. No other floor company would even attempt a fix. Scott found a wonderful contractor that came up with a solution that worked. I am now proceeding with additional repairs. I highly recommend Footprints Floors!

When my old gas stove was removed there were no floor tiles behind or under it. The guys who had laid the tile floor and worked around the stove. I called around and no one was interested in the small job. Luckily I found Footsteps Floors and the receptionist responded quickly, friendly and soon the owner showed up to assess the job, and later sent a man who did a beautiful job on the floor and wall. Thanks to them I was able to install the new stove without much delay. Thanks Scot!

We hired the team to do a full shower install and tile floors in our master bath. They were responsive and very professional, asking my opinion during the whole install to make sure it was exactly as I preferred. I would definitely recommend them and use them again. Great value and great to work with.

Worked directly with the team members Jose and Silvan to install bamboo flooring on the first floor of our ~1500 square foot home and they knocked it out in 1 day. We were extending the same flooring that had previously been installed elsewhere, and Jose took the extra time to determine that if we would have laid the flooring in the same direction as the previous owner it would have voided the warranty. Super thankful for the extra care taken and the experience that Jose, Silvan, and his team took to do the job right the first time.

The Footprints crew was extremely professional and worked well as a team. The job was complete earlier than I expected and looks great. They went above and beyond expectations as well. I would recommend them to anyone who needs new floors installed.

I can’t say enough good things about this company. I found them on Angi and I’m glad I decided to have them come out and give a quote. My floors look amazing installed in one day. The installation crew was very professional.

Footprints Floors installed LVT in our kitchen. Jose went above and beyond to make sure we were satisfied with the project. He was very responsive to following up on small details. This company is highly recommended. Hope we can use them in a future project.

Footprint Floors replaced some water damaged kitchen floor that was in reality a small repair job but they treated us and the job like it was a whole house install. Any time you can feel good about your contractor after the job is done is a noteworthy experience and we feel like we have become good friends ! Footprint Floors is a company that is rooted in integrity and craftsmanship wrapped in a blanket of great service ! You don’t get any better than this !

We chose Footprints Flooring to refinish the wood floors in our recently purchased home and, WOW, am I glad I did! Not only did they do an exceptional job but, they did not try to up-sell us as in staining every floor to look the same throughout the house. The professionalism was exceptional as well as the communication to keep us apprised with the time table. The gentlemen who did the floors were very courteous and reduced the amount of ‘dust’ as much as possible. Their pricing was great and I would HIGHLY recommend them for any flooring needs. Should we need any help in the future with other projects that they handle, they will be first on my list to call! The Romero’s

Footprints Floors installed ceramic tile in our kitchen and vinyl tile on the landing in our garage and in our pantry. They did a wonderful job! And at a lower price than we had been quoted over a year prior. They worked quickly and completed the job in the estimated time. The workers were friendly and professional. Highly recommend Footprints Floors!

Footprints was able to come in and do a beautiful job on tiling my bathroom after my original contractor left me high and dry. They finished it quickly and neatly. Looks great!

We had tile in our entry way removed and replaced with wood, then had the entire downstairs (5 rooms) refinished. Footprints provided us with excellent counseling as we scoped the project, completed the work on schedule while we were on vacation, and did a thorough cleanup afterward. We came home to beautiful floors - we were very pleased with the results! We'd highly recommend considering Footprints Floors for your next flooring project.