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Flooring Installation FAQs


Flooring Contractor FAQs in Richmond

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There’s no better way to freshen up your space and add value to your home. But before you update your flooring, there are many choices to make. We’ve rounded up some flooring contractor FAQs in Richmond to help you with your decision-making process. If you want more information, check out our web pages dedicated to different kinds of flooring.

No matter the flooring you choose, you can trust the qualified contractors hired by Footprints Floors to do the job right.

FAQs

The first thing to figure out when updating your flooring is what flooring is right for the space. For a bathroom or kitchen where there will be lots of moisture and potentially water on the floor, something like tile or vinyl flooring is ideal because it’s durable and water-resistant. Hardwood flooring is a classic choice for other areas of your home, but you still need to choose between solid or engineered hardwood. Consider the upkeep of different flooring and the wear — do you have young kids or pets? Does the room receive much sun? Answer these questions first to help you decide the kind of flooring that will suit your needs.

It depends! Laminate and vinyl flooring can be installed directly over existing flooring, and solid hardwood can be glued directly onto concrete. Consider factors like the age and condition of your existing flooring and whether it will serve as a sturdy base for new flooring.

Contrary to popular belief, it is not difficult to care for wood flooring. You can simply vacuum hardwood floors to remove grit and debris and use a damp cloth or mop to wipe away dust. To reduce potential scratches, ensure footwear (i.e., heels) has proper plastic caps to prevent scratches, or ask guests to remove their shoes. As a bonus, you can switch up the look of your hardwood floors at any time through staining or refinishing.

You probably bumped into three terms when looking up hardwood flooring online: "painting," "staining," and "refinishing." "Painting" is obvious, but what about the others? A wood stain, usually applied by hand, is used to darken the color of the wood. The "finishing" process involves applying varnish and a coating of sealant, which adds gloss and protects the wood. "Refinishing" is the process of redoing your current flooring finish, revitalizing, and rejuvenating it.

Refinishing or restoring existing wood floors can save you tons of money! If you have old wood flooring that doesn’t look great, it can be tempting to rip it out and start over. But wood flooring is resilient and made to last. Most damage can be repaired, and refinishing or restoring can make wood floors look new. If you’re unsure whether your wood flooring can be saved, the experts at Footprints Floors can assess it.

This is another “it depends” situation. Solid hardwood flooring is more expensive than engineered hardwood. However, solid hardwood can be sanded and refinished more than engineered hardwood, so it may last longer. Engineered hardwood is more affordable and is more resistant to moisture and humidity. If you live in a place with high humidity or greatly varying temperatures, engineered hardwood flooring may be the right choice. Both look beautiful and are easy to take care of.

Laminate flooring is a budget-friendly type of layered flooring that can be made to look like pretty much anything. It’s typically made up of wood fibers compressed into a board or a plywood board. The board is then covered in an “image” layer — basically, a photo of whatever you want the flooring to look like (stone, wood, etc), and a “wear” layer, or protective layer. Some laminate may also have a backing layer made of cork or felt. Laminate is an affordable way to get the look of more expensive wood or stone flooring. It’s pretty durable, making it a great choice for homes with pets or kids, and it’s easy to clean. However, prolonged exposure to water can cause the wood part of the laminate to warp, making it unsuitable for rooms like bathrooms.

Laminate’s wood component makes it susceptible to water damage. Vinyl is an entirely synthetic material, which means it’s waterproof. As long as laminate is installed correctly, it’s fairly water-resistant, but still probably not a suitable choice for bathrooms or mudrooms where water might linger. Vinyl is extremely durable and comes in various of colors, textures, and styles. Both laminate and vinyl are great choices for homes with high traffic from kids and pets, and they’re easy to take care of — but whereas vinyl can go in any room in your home, remember to keep laminate out of the bathroom.

There is a much wider variety of colors, textures, and designs in tile flooring than in hardwood. Tile floors have a lifespan of over a century. Whether you're looking for a traditional or modern look, there is a tile pattern to suit you. Regarding durability, aesthetics, maintenance, and cost, tile is an excellent choice. It's also considered one of the most eco-friendly options for flooring in your home.

Ceramic tiles are made up of clay or other minerals that have been tightly compressed and heated in an oven. They can be glazed or unglazed and come in a variety of colors, shapes and sizes. Porcelain tiles are ceramic tiles that have been heated at an even greater temperature, making them more durable and less porous. Porcelain tiles are better suited for rooms with high moisture content like bathrooms, but their durability makes them an excellent choice for any room. However, ceramic tile is more affordable and still offers great durability.

We hope these flooring contractor FAQs in Richmond have been helpful to you as your start your flooring journey. Contact Footprints Floors for a free estimate when you've found flooring you love. You can feel confident in a job well done with our licensed and certified contractors.

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Footprints Floors provides flooring installation services in Richmond for both old and new homes. We handle the demolition and removal of the old flooring, as well as the necessary prep work for new flooring. We will even remove baseboards and reinstall them after completing the flooring installation.

Covering everything from design and installation to clean up, our team helps increase the value of your property with brand new hardwood floors. Contact us today to request a free estimate!

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What Our Customers Say

I contacted Footprints Floors after a botched installation AND reinstallation of our bathroom floors through a big box store. We had lived without toilets and half finished floors for two months at this point and the quotes I was getting from other companies were astronomical and they were booked out for months (a lot of companies wouldn't even call me back or provide a quote after they heard how small the job was). I was contacted promptly after requesting a quote online and Mike came out to measure our bathrooms within the week. The quote was very reasonable and he was able to get me scheduled for installation in TWO WEEKS!! Scott (the owner) and his team were able to get the old tile and vanities out, LVP installed, and molding/quarter round installed in both bathrooms in roughly six hours (and even arrived early because I had to get my daughter to an appointment that morning). I am so thankful and in love with my floors and can't wait to have them come back to do our kitchen floors! Update: We had Footprints Floors return in March 2022 and replace the carpet on the landing and two bedrooms with the same LVP. Again, a seamless process and we love our floors! There's supposed to be a fee for any furniture you leave in the room that they have to move around, but they were gracious enough to not charge us for my daughter's crib and a large cabinet that we couldn't get out of her room. Thank you, Scott and team!
Molly Templeton 11/27/22 — google
These guys did an amazing job refinishing our floors. I originally called to get a hole repaired in the floor where DISH drilled in the wrong place, and after calling every hardwood floor company in town, these guys were the only ones that responded, did a perfect job with the hole, so we decided to have them refinish the floors and never called another sole
Brad Bradley 11/18/22 — google
I am extremely pleased with the job Footprints Floors did installing my LVT. Scott was very professional, responsive to questions, and reliable. The men who did the work did an outstanding job. They were on time, did high quality work, were respectful, and cleaned up after themselves. I would highly recommend them!
Theresa Lennon 11/18/22 — google
Footprints Floors did an excellent job on my flooring project. Footprints installed engineered hardwood flooring for me. Before doing so, Footprints had to remove some old carpet, vinyl, and wood flooring. Footprints did an amazing job removing the old flooring and preparing the subfloor for the new wood. This was a critical step because a flawed subfloor can wreck a flooring installation. I was impressed by the speed and attention to detail the installers showed. Scott told me my flooring replacement project would take a day and the installers delivered. Speaking of Scott, I have rarely worked with a company owner who is more responsive. When Scott looked at my job, he gave me some excellent advice on product selection. Overall, this flooring project was a great experience.
Daniel McRae 11/13/22 — google
Footprints Floors removed the old wall to wall carpet from our three upstairs bedrooms and installed LVP flooring. It is so beautiful and feels good underfoot. The team did an excellent job of working the flooring around the radiator pipes, as I knew that wouldn't be easy. They cleaned up thoroughly when they were finished. Scott the owner checked in with the crew several times throughout the day. The team worked hard and only took a break for lunch. I highly recommend this company.
jim schoonover 11/8/22 — google
I had a great experience with Footprints Floors. Their employees are hard working and nice. The owner of the business even worked with me when the installation had to be delayed to treat termites. I will definitely use them again for my flooring needs.
Deauna Brown 11/7/22 — google
Footprints floors refinished our hardwood floors and installed new shoe molding. Scott, our sales rep, gave me good advice at the beginning of the project on the scope of work and color of stain. Alejandro and crew finished the job quickly and did high quality work. After we did some DIY painting inside, it feels like we are living in a new house. Would recommend!
David Kimbriel 11/6/22 — google
Scott did a great job in repairing gouges in our hardwood floor.
Bill Poorbaugh 11/4/22 — google
Excellent service; installed my wood flooring and it was beautiful. Flooring was on time and done effficiently. Price was good and the qualitif work exceptional. Cree worked independently and finished quickly and as promised. Thank you.
Yolanda Pertuz 10/25/22 — google
Our request was handled quickly and efficiently. We got a prompt quote, directions on what was needed, date time for installation, on time start, excellent work. Thank you, Scott and George.
Sandy Carle 10/21/22 — google
Love Scott and his team! Awesome work and great experience.
Danielle Smith 10/20/22 — google
Scott suggested no stain, just sealer and poly on an old pine floor. Good call, the refinished floor perfectly matches the rest of the upstairs.
John Ficor 10/14/22 — google
Footprints Floors did an amazing job installing hardwood floors in our kitchen! They kept us up to date on how the project was progressing and every single person involved in the project was kind and professional. We will definitely be using them again-our floors look absolutely incredible!
Marie Dawson 09/30/22 — google
Fair, professional, and a great company to work with. 10/10
Jade Sullivan 09/30/22 — google
Scott and his team did an overall excellent job at making sure that my wife and I received a new hardwood floor and tile finish that we were happy with. Along the way, we had a few bumps, but I think in this line of business, you’ll find that anywhere and at anytime. Scott quoted the job pretty perfectly and always informed us of change orders when needed. When additional attention was needed on certain areas, Scott and his team came back right away to address the areas. Thank you for such great floors and a good overall experience.
Randy Bernard 09/13/22 — google
We purchased a house "as-is" from a bank as a foreclosure that included improperly installed laminate all throughout the first floor. It was so bad that there were multiple "bubbles" that rose up six to eight inches off of the subfloor and, as it was a severe tripping hazard, needed to be replaced immediately. We contacted Footprints and Scott came out quickly to look at the damage and give us an estimate. We were happy with the cost and Scott's professionalism and got on his calendar. The install was done quickly and we were impressed with both the project manager Jose and his workers. They leveled the floor, which had not been done by the prior contractors, and now we have beautiful LVP that is no longer a safety issue. Thanks Scott!
Ethan Blake 09/12/22 — google
Scott has an infectious can-do attitude. He gave us a vision for the process, the results, and the path to get there. His crew was professional and thorough. It all got done sooner and for less cost than expected.
Andrew Miller 09/9/22 — google
I’m completely satisfied with the entire experience. Everyone was professional and the work was done timely.
Brenda Kontinopoulos 08/22/22 — google
Wonderful workmanship! The Footprints crew did beautiful work - they were professional, friendly and extremely talented. I would highly recommend them to anyone looking for quality tile or backsplash installation.
Cathy Pegram 08/2/22 — google
The whole staff and crew were superb in all interactions and business arrangements, and flooring installation. I would recommend this company to anyone over and over again. Scott, Jose, and Marvin, thanks for a job well done!!!
Xavier Lewis 07/11/22 — google

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Customer Satisfaction


Footprints Floors is a one-of-a-kind residential flooring installation and restoration business. We offer high quality flooring installations and, with over a decade of dedication, we have quickly become the largest flooring contractor by striving to bring a higher level of customer service and sophistication to an industry where it was severely lacking. Our family-owned business is focused on customer satisfaction and quality results, all while passing savings on to you and yours through our low overhead model.

Footprints Floors is a one-of-a-kind residential flooring installation and restoration business. We offer high quality flooring installations and, with over a decade of dedication, we have quickly become the largest flooring contractor by striving to bring a higher level of customer service and sophistication to an industry where it was severely lacking. Our family-owned business is focused on customer satisfaction and quality results, all while passing savings on to you and yours through our low overhead model.

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