The Footprints Floors Difference
Best Flooring Installation Company in Charlotte, NC

5 bedrooms/closets and hallway completed with perfection in a single day!!! Thank you Footprints for your fantastic service and dedication to quality first time around!!! We love our flooring!!!!n

This company Footprints Floors of Charlotte is awesome 👏🏽..they do fantastic work..Brandon and Daniel communicate with me constantly making sure everything is going smoothly and visit the site my house to inspect.. l will definitely refer this company for flooring jobs to family, friends and anyone interested in quality work and true to their word. Very happy with the outcome 👍🏽

Brandon and his team at Footprints were excellent to work with through the new flooring installation process and having our existing stairs refinished. I always had a point of contact throughout, everyone that came into our home to work was professional and they were very timely in scheduling the work to be done. I've already recommended them to several friends.

Jeff and his team were amazing. I received immediately after the measurements were taken. I paid my deposit easily through a link. When the workers came to complete the project, they completed the job quickly and efficiently.

Brandon and Moises were great! Everything was communicated really well and the floors look beautiful!

They made the old dingy floors in my 1950s home look brand new! They were hidden under carpet, they had weird stains on them, and most of the boards were bowed. They came in and got everything sanded and stained day 1. The next few days they sealed the floors. I like how they communicated with me each morning when they were on their way. Here are some pictures of before, during and after. Thank you!

Beautiful finished project. Was estimated to take 3 days. They were done in 1.5. They were super clean and respectful. Will definitely use them again and again. Juan, Raymond and the other 3 men were amazing.

Juan was a joy to work with! He was always so responsive and made sure that we were happy with the work that was being done.

I have been planning the project of tiling the wall behind my fireplace for five years. It has finally been completed and I could not be happier with Footprints Floors installation. The communication and quality of work was great. Their installers take a lot of pride in their work and were a pleasure to work with. I would highly recommend Footprint sFloors

I have used Footprints Floors for three projects now. They do quality work and they clean up when done. I would definitely recommend them.

Shout out to Footprints Floors! They were a pleasure to work with - showed up on time, gave accurate estimate, and did the job well. True professionals!

My floors look amazing. A few minor details came up, but workers came by the same day they were called and fixed everything. They were friendly and wanted to help. They also complimented my house and how it turned out. Thanks for the great work

Darrin, Juan and Eduardo did a fabulous 5-star job at transforming my family room to a brand new place! I’m looking forward to entertaining and enjoying it!

This company was great made my floors looks new again

Juan and his team did an absolute fantastic job installing our site-finished hardwood floors. It was a large job and Juan addressed our issues and provided meticulous follow-up to ensure we were happy with the company’s service and results.

We recently worked with Brandon and Juan from Footprints Floors for installation of LVP flooring throughout the upstairs and stairwell of our home. If you are looking for a group of professionals who communicate clearly, are on-time, and care about the services/product they provide - you have come to the right place. They worked with us to order exactly what we were imagining for our stairwell pieces and completed the entire project in one day. Their team was friendly, kind, and produced a beautiful end product. We could not have been more pleased with our entire experience from start to finish! We will certainly be calling this team again in the future for any flooring needs that arise and would highly recommend them to our closest family and friends!

They did a wonderful job and clarified with me multiple times that they were doing what I wanted. The team worked late to finish and did an absolutely marvelous job for a very reasonable fee. I could not have done better or have been happier with the result.

Footprints Floors did a superior job on our hardwood floors. From start to finish, they managed the process of refinishing with professionalism, skill and attention to detail. They replaced several damaged floorboards, worked to achieve the stain color we wanted and kept the work site as clean a possible. Costs on the job were very fair and well-documented. Best of all, Brandon was engaged with regular communications and inspections of the job every step of the way. I highly recommend Footptints and would definitely hire them again

Brandon, the boss of Charlotte location, is very professional and knowledgeable. He was so patient with our extraneous project. Brandon was able to communicate so effectively with me about pros and cons of every aspect of a choice I wanted to make, definitely helped reeling me in. Juan, the second in command, made sure everything was executed to perfection. The floor installers worked so hard and fast. Nancy, the painter brought it all together and she is so sweet! Everything turned out amazing! Awesome job footprint floors!

I was very happy with the entire process. From getting measurements to ordering the flooring to people being on time to start the work day. Happy with the workmanship. Very detailed which I really like. Brandon came to the work location days before project started. Helped moved the flooring from garage to house because delivery person doesn’t not bring flooring into the house. At post inspection, he was very thorough and answered any questions we had. Made sure we were satisfied with the job. We would highly recommend him and his crew. Definitely a 5 star job.

Would highly recommend footprints floors. Brandon, Darrin, Juan and team did an excellent job from start to finish and the floors look amazing. I had a lot of questions throughout the project (first home improvement project) and everyone was super responsive and helpful. And the communication on timing and scheduling was spot on. Thanks!

Highly recommend this flooring company! The floors look fantastic, and the owner, Brandon, and his employees were both professional and kind throughout the process.

We have loved our time working with Brandon, Juan, and the whole team. They did a great job

We had a wonderful experience with footprints floor. I had my upstair hardwoods redone to match my downstairs. They did an excellent job. They were prompt, professional and the price was very fair. I will definitely use them for future projects 😊

It was great doing business with footprint floors. They just finished a renovation project in our master bathroom, including floor, wall, and shower tile replacement. The workmanship was outstanding, and the workers were excellent and Engaged. Brandon kept a close eye on the project throughout, and the workers were very respectful to keep our property cleaned up day today. I would highly recommend footprint floors for any tile project.

Footprints installed new hardwoods in our kitchen and refinished the wood floors in the rest of the house to match. They did an excellent job and were right on time with the project. We were able to schedule the project quickly after deciding to proceed. Everyone who worked on the project worked very hard. They made it very easy to do a couple extra small projects while we were out of the house. Small, inevitable issues were very easily and quickly resolved. Highly recommend Footprints!

Footprints floors was very professional and everything was done in a timely manner. Very happy with home my floors came out!

We had an excellent experience with Footprint Floors. Darrin and Brandon were a joy to team with. They both were very professional and knowledgeable. They went the extra mile when we had any questions or concerns and were always quick to respond. Their talented crew was prompt, friendly and did a great job cleaning up every day. I would highly recommend them and won't hesitate to contact them for future projects.

We have used Brandon and Footprints for four jobs now over the past couple of years and they do such a great job and are so easy to work with. We’ve done two bathroom renovations, a hardwood replacement and now a hardwood refinish/restain to modernize and lighten, and we couldn’t be happier with the results! The pictures speak for themselves (before > after). Brandon is the first person we call when we have a project for tiling or hardwoods!

Brandon was awesome to work with. He came and measured my area for laminate flooring and it was installed a week later. He is a excellent communicator and guides you through the process so you know what to expect until completion. I highly recommend using Footprints Floors and would use them again!

I highly recommend footprints flooring. Brandon and his team did an amazing job installing LVP throughout the entire downstairs of our home. In 1 day. As well as sanding and staining our stairs to match the new floors. The entire process was done quickly and professionally. They were on time, everyone was great and they cleaned up after the job was done.

We have a sunroom with a concrete floor and wanted to enhance the look of the room and decided to tile the floor. We selected a tile from Floor & Decor and I requested quotes from 3 installation companies and none of them were as professional as Footprints. They started the project when they said they would and completed on schedule. Everybody was very professional, friendly and cared about their work. They kept the space very clean and the owner followed up daily to ensure we were satisfied and to answer any questions. Footprints was price comparable, did what and when they said they would and truly appreciated our business. We will definitely use them on our next project!

Highly recommend! Darrin and Brandon and the whole Footprints crew are awesome. We had carpet removed and hardwoods installed in the entire second floor of our home. The process was exactly as described and stayed on schedule. Brandon was by our home daily to check on progress, provide updates and ensure that the crew had what they needed to get the job done. We had hardwoods on our first floor and in the hallways upstairs and the new floors match them perfectly in terms of both stain and finish. They look like they’ve always been there. We are thrilled with our new floors and excited to move back in upstairs and start enjoying them. It’s so refreshing to work with a contractor who sets expectations and sticks to them in terms of timeline. It made what can be a stressful process manageable! Thanks to the whole crew! Will upload some photos soon.

Brandon and his crew helped me with a condo project in South Park. They did an fantastic job from start to finish. Would definitely use Footprint Floors again!

Footprints Floors was the best bathroom remodel I have ever used. Brandon McBrier did a fantastic job. He brought in tile people, the plumber and painters. They were at the house when they said they would be there. They finished the job when listed on the contract. And the price was so very reasonable. I will always call Brandon for future work. Thank you so very much. He is excellent!!!!!

Had a terrific experience with this company. They replaced an old backsplash in my kitchen with subway tile. Love the finished look, has really updated the area. From the salesman and project manager to the installers, they were professional, friendly and communicative throughout the process. Fast appointment for installation. Would definitely use Footprint Floors for any future projects!

Footprints floors Did an excellent job very fast?

Footprint Floors installed LVP tile flooring in our remodeled laundry room. It required the removal of a portion of the subfloor and laying new underlayment boards prior to installing the LVP. We are very happy with the results and highly recommend them as flooring installers!

They were fast, efficient, reasonably priced and did a great job. Having worked with MANY contractors, the bar is on the floor, but this flooring company treated it like it was on the roof. Very pleased.

I have nothing but good things to say about Footprints Floors of Charlotte. They were very professional, did a great job, very responsive, and did an all around amazing job. I have no reason to go to any other companies for my floors. I recommend them to everyone.

Amazing, highly skilled TEAM of Professionals. Our "screened-in porch" came alive when FFC put down our new "Tile Floor". The precision was masterful. Their work ethic and ability to produce what they committed to has to be the BEST in the industry. Plus, they were very easy to work which made there project a true pleasure! As my neighbor commented, "WOW"!

Brandon and his Team of Installers, very professional installation and demeanor clean as you go campaign. Secondly I would recommend their services for others with similar flooring needs.

The footprints team was ON POINT. I needed to make some quick updates to my kitchen. I contacted Footprints to install a new backsplash in the kitchen behind the sink, behind the stove, and under the butler's cabinet. Darrien and the team were responsive, fast to complete a walk-through, provided an estimate (that matched the final price to the penny), scheduled the job, and completed it within two weeks. The tile to be installed was all individual pieces, 2x2, quite complex, and needed special handling, it didn't phase the team at all, they knew exactly what to do. I'd use Footprints again, please take a look at the photos.

Brandon was super responsive, and the team was quick to schedule and complete our project. We trusted the advice on the best material for our space and are very happy with the results. Would gladly recommend to a friend.

We were so lucky to end up using Footprints. They have been redoing our floors for a while, well we recently had a flood and they redid the house, baseboards and the tile work in the bathroom and laundry room. All stunning.

Brandon and his team were amazing! We love our new flooring and stairs!

Footprint floors installed stair risers for our basement stairs. The were fast and did a great job. Friendly and professional.

Quality work, good prices and a friendly and responsive staff more than willing to answer your questions and fully explain anything you may need! highly recommend!

Fantastic work by the team. I wish they would do more things and not just floors

Footprints Floors were recommended to us by a neighbor who is also a realtor, and we're very happy that we used them to install new flooring (around 1200 sq ft of vinyl planks). Brandon was very helpful during the planning process and gave us quotes on two different options without pressuring us in either direction. The project manager, Darrin, was friendly, responsive, and professional, and he dealt with a couple of after-install issues promptly and satisfactorily. The guys who actually did the installation did a fantastic job: excellent quality and all done in two days. Overall, we had a very good experience with Footprints Floors and we would recommend them.

Very Professional and Punctual .. Discussed upfronts ..contractors were knowledgeable .. all in all a good positive experience .. would recommend to friends and family

Working with Footprints Floors has been a wonderful experience. These people are true professionals JC Lawson Addition Waxhaw

I am happy to find a flooring company that checks all the boxes with their professionalism, quality, and value and one in whom I can recommend to my design clients. I used them on a recent hardwood flooring installation and couldn’t be happier with the results. I will use them again.

We had a very positive experience choosing Footprint Floors. Brandon is very professional, responsive, and a great person to work with. His team was diligent, hard working, and they did a beautiful job with floor repair and finishing. The floor looks like new again! Thank you so much for the best job possible.

We were very happy with Footprints Floors Charlotte. We had water damage and had to replace all the floors on our main level. Brandon from Footprints came and gave us an estimate. We agreed and scheduled the work. Darrin was our POC from that point on, and he was very communicative. He texted us the day before the crew was to arrive, and again that morning. Darrin and the crew arrived on time and immediately got to work. After less than an hour Darrin called for me. They had found structural damage beneath our subfloor and recommended we hold off on installing the floors, and have a construction company come out and take a look. He said they could continue to install the floors but it would likely cause us further issues down the road. I agreed with his recommendation. They even recommended a construction company to come out. Wolfe Construction did come out and they entered our crawl space and confirmed everything Footprints had said. Dee from Wolfe Construction said she’d like to shake their hand because so many companies would have just laid the floors anyway, and it would have come back to haunt us. Wolfe was booked 6 weeks out, so we had to put the floor installation on hold. We explained to Darrin and Brandon with footprints and they were completely understanding and accommodating. They came back two days after the construction work was completed, and then scheduled us for the following week to install the floors. Much to our delight, after such a lengthy process getting there, they knocked it out in one day and the floors look terrific! We are incredibly happy with the way they look, plus we can now sleep a little sounder knowing that the structural issues we were previously unaware of have now been addressed, and the house is all the safer for it. (We have a 4 year old and a 2 year old). We are also confident that the new floors will last for years, and have added value to the house. Plus, before all of this, our floors were very uneven (the house was built in 1973, so we just chalked it up to “it is what it is”). Now, after the structural work, plus some sanding and leveling Footprints did on the subfloors, our floor is far more level and even than it was. It was a long process (not Footprints fault) and we came out all the better on the other side. The thing that impressed me most is Footprints flexibility and willingness to take the longer, harder, but more secure path, as opposed to just laying the floors originally and being done with it. We are glad we came across them while searching for an installation company. After the floor installation was complete, Darrin came back out the next day and reviewed all the work. He spot checked and fine tuned a couple of things that needed it. We enjoyed a cup of coffee as he did so, and enjoyed talking to him and appreciated the due diligence he showed in making sure everything was as perfect as it could be. By the time he left, we were 100% satisfied with the work Footprints did. Everyone we dealt with from Footprints, from the owner to the crew, and in particular Darrin, who communicated with us throughout the whole process, were professional, kind, knowledgeable, honest people who were clearly experts in their field. I felt completely comfortable letting them in my home and would highly recommend them to anyone with any issues with their floor.

We had a repair job for our LVP flooring in our house, which is only 2.5 years old. Brandon came right out and gave a fair quote. We scheduled the work and we’re impressed with how quickly they completed the job. Our floors are back to looking like new, although the crew pointed out our cause was from the builders and how to address it. Overall, great experience with Footprints Floors

Just finished our 2nd project with Footprints. Their entire team is great to work with, their price beats out other competitors, they get the job completed in a timely manner, their workmanship is unequaled.

I am beyond happy with my experience with Footprint’s Floors! Everyone was very friendly, great communication, great pricing, and the end result is amazing!

Brandon and Darrin did an excellent job on installing LVP on stairs and three bedrooms and was very professional and likeable person.

They extended wood flooring and did an excellent job. They came when they promised, finished in one day as promised, and cleaned up afterwards. Special thanks to Brandon for a perfect match to my existing floors and to Darrin for supervising the installation to my complete satisfaction and going the extra mile when necessary. This is the third wood flooring installation they've done in my neighborhood. Their prices are very competitive and their work ethic is superior. I've already recommended them to others.

Brandon and Derrin did an excellent job! Everything went smoothly, from start to finish! Very happy!!

Brandon, Darrin and the team at Footprints floors did an incredible job. We had bad LVP installed only 2 years ago and we’re expecting a stressful experience when we decided to use Footprints to do our on site hardwood install. From day 1, the team was responsive, accurate, fast, approachable and kind. The estimates were fast and accurate, and there was no nickel and diming for unnecessary things. The entire process from demo, to installation, to the sanding and refinishing on site were seamless and stress free. I have never smiled in the middle of a home Reno project before, but this one I smiled every day! They delivered exactly what I had hoped for and I’m so in love with my floors, it’s like Christmas morning every day! Thanks to the entire team who did a flawless job. Our downstairs, stairs and upstairs hallway are a show piece now!

Brandon and Darrin were great to work with. Their team installed vinyl plank flooring for me and they knocked it out of the park. I highly recommend them and would definitely use them again!

Refinished Floors done in a timely manner. Results are beautiful

Wonderful experience! We had our hardwood floors refinished and they look beautiful. Everyone was a pleasure to work with, and we will definitely work with them again.

Brandon and his team at Footprints Floors are top notch. We worked with them on a couple of different projects, all designed to bring life back into the worn wood flooring in our older home. The team brought their expertise to each project and fully executed our vision. Additionally, they were always responsive, courteous, and willing to go above and beyond the scope of the work to make sure the job was done with the utmost quality. We are - sadly - moving out of Charlotte and won't be able to work with Footprints Floors again. However, we would recommend them - without hesitation - to anyone who has flooring projects (big or small)!

Highly recommend Footprints Floors. We had entire primary bathroom tiled. Looks awesome! We couldn't be happier.

Awesome job! From beginning to completion always updated. Great Client interaction! I will have them back for another project soon!

I used Footprint Floors to install hardwoods in my master bedroom, hallway and closet, replacing existing carpet. Brandon & Darrin were exceptional managing the work, which was completed efficiently, perfectly and ahead of schedule. Their crew was friendly, respectful and sensitive to the fact I was working from home so did not disturb me at all. They flawlessly matched the stain to the rest of the house and the result is beautiful. I would HIGHLY recommend them!

Wonderful team of people to with , Brandon was awesome, kept us informed thru the whole process! We love our new floors ! Thank you to all the workers ! Art & Debbie Hoffman

Excellent customer service and quality. Very happy with the results. Highly recommend.

100% satisfied. Great staff and owner.

We redid our entire upstairs with new flooring as well as the stairs. We received several estimates for this work and Footprints Floors was the most impressive from start to finish! The estimate was the most detailed and the best value for the work! The install took just 3 days and the result was beautiful and exactly what we wanted. The team was very professional to work with and easy to contact and get ahold of. I would highly recommend this company for all of your flooring needs!

Great work, couldn’t be happier. Replaced hardwoods in kitchen and stained to match 90 year old existing in the rest of the house. Brandon communicated throughout the process, and he and his team were very professional and did great work. Shopped around and prices were competitive, happy to support a local business that does great work and treats customers well

Brandon and his crew were extremely fast and professional! They did the entire job (1,000 sq ft of LVP install + carpet removal) in only 1 day, and it looks incredible! I highly recommend using them for your project

We had our entire upstairs done in LVP last year and absolutely love it. Footprints did a stellar job and since we picked up all the supplies and did the demo upstairs we got a smoking deal. This week we finally did the whole down stairs in Honeysuckle Oak Pergo Outlast, of course we called Brandon and his crew. They did Demo and full install with quarter round in ONE DAY!!! Again..amazing price and complete perfection. This flooring looks so good, totally changed the look of our house. I would highly recommend Footprint Floors of CLT, it was such as easy process honestly.

Brandon and his team were simply amazing to work with! We had our patio/outdoor living area tiled with a beautiful porcelain tile that looks like stone from Floor & Decor. Brandon & his team were very skilled, professional, responsive and completed the project in less than 3 days. We couldn't be more pleased with the outcome. We look forward to enjoying this area with our family and friends for years to come. I will add more pictures when the rain moves out and we get furniture moved back. The picture below was mid-project before the grout was put down. I would highly recommend Footprints Floors Charlotte and will definitely call Brandon again for future projects.

We had water damage in our home and required refinishing or replacing of all our hardwood floors. Brandon was the first vendor to respond and actually showed at our appointment. He suggested we keep our current floors, which were still in good shape and refinish them. This option saved us quite a bit of money, which we appreciate. The team did a beautiful job, was timely and professional. We highly recommend Brandon and Footprints!

Tile work . They did a backsplash and a bathroom floor. Beautiful work.

We had our floors refinished and stained by Footprints Floors and they did an amazing job! They helped us pick out the stain and it turned out so beautiful. They were on time, finished when they said they would, and kept in touch with us throughout the process. I would definitely use this company again. Thanks for making 50 year old floors beautiful again!

Great working with Brandon and team! We had a large-scale flooring repair and stain job against a hard deadline and they completed it to perfection!

I had a wonderful experience with Footprints. Brandon and his crew did an amazing job with my place. I really did my research on flooring companies, had several estimates, and I can say with confidence that I got the best deal in town. Not only was the installation beautiful, but also incredibly fast; they replaced all the flooring in my condo in less than two days! More importantly, they are good people, positive vibes all around, honest, and were super flexible around my crazy schedule. Highly, highly recommend this company. If you are in Charlotte, I wouldn't go anywhere else.

I had a wonderful experience with Footprints. Brandon and his crew did an amazing job with my place. I really did my research on flooring companies, had several estimates, and I can say with confidence that I got the best deal in town. Not only was the installation beautiful, but also incredibly fast; they replaced all the flooring in my condo in less than two days! More importantly, they are good people, positive vibes all around, honest, and were super flexible around my crazy schedule. Highly, highly recommend this company.  If you are in Charlotte, I wouldn't go anywhere else.

We were extremely impressed and satisfied with the professional and efficient workmanship that Footprints Flooring delivered.

We replaced carpet with wood flooring in a large part of the house. Brandon came up with a plan to address curves in the dloor and some damage on the stairs. The team came and worked quickly and efficiently. They did a great job and the house looks great!

Brandon was very professional. His crew did a great job on our 30 year old hardwood floors. Fair price, no upcharges, no add-ons. Would definitely recommend Brandon and his team!

"The best preparation for good work tomorrow is to do good work today. " They did exactly that for flooring refinish required . It was 3 days project . Thank you

They did a great job installing porcelain tile in my screen porch. They showed up when they told me they would, did the job in the quoted time frame They were polite, pleasant and maintained a clean work space and left the job complete and clean Would definitely use them again

Brandon and his team were amazing. They were able to level the uneven concrete floors in my 1947 slab foundation home (1200 sq ft) and install my LVP flooring all in one day! The floors are gorgeous and Brandon was quick to repsond to any questions by text.

Footprint Floors performed an excellent job on a small patch of flooring. Brandon (owner) walked me through their process and how provided a timeline for the projetc. We had to reschedule a few times due to conflicts on my end. Brandon was hughly flexiblle and worked within my time frames. Best of all, the team arrived and the finished the job much soonber than I anticipated. My husband and I work out of the home and floor installation can be noisy if conference calls are being conducted. Thankfully, the team worked in an efficient manner and never disturbed us during or work. Thank you, Brandon!

We ran into a few issues, but they ultimately got them resolved. The install looks good, Lisa was awesome!

Very pleased with the wood floor refinishing done by Brandon’s crew! They worked swiftly, cleaned up work areas well, & the floors look fantastic! Now we can finally get to enjoy these beautiful floors that were covered up with very old, wrinkled carpet! A bit pricey for us, but comparable with other company quotes, & seeing the finished results-still glad we pursued this project.

We could not have chosen a better team for our hardwood floor installation than Brandon and Haigh with Footprints. They were prompt and knowledgeable from our first interaction until our project was complete. We are very happy how our new hardwood marries with the existing hardwood in an adjacent room. Not only was the hardwood installation price and quality amazing, Brandon and Haigh have assisted us in finding a trim carpenter for another room in our home (well after receiving payment for their work). You will not regret choosing Footprints for your next flooring project!

Our floors were in rough shape on our upper level and needed to be added on our lower level. The process was exactly as explained and we stayed on schedule. The team was on time, courteous + well skilled. Our new hardwoods match our original perfectly. We are so happy we trusted Brandon + his team with our floors! Definitely will recommend to everyone!

Brandon was such a pleasure to work with! There was a repair that needed to be done after initial installation, and Brandon responded very quickly. He had the repair done within 3 days! And the tilework came out beautiful. Couldn't ask for a better company to work with, especially the professionalism of Brandon McBrier himself. Thanks Brandon, I will recommend you with FIVE stars to anyone that needs this type of work to be completed.

Brandon was professional, responsive, communicative, and on time throughout the duration of the project. We had hardwoods installed on our entire second floor, and his team finished the project in only two days! They did an excellent job, and the floors look beautiful. We got three quotes, which all ended up being similar in price. We decided to go with Footprints Floors because of Brandon's knowledge, experience, and professionalism. He and his team were an absolute pleasure to work with, and we will return to them for any future flooring needs.

We had a great experience with Footprints. They were professional and on time, including working on the weekend to meet our timeframe. WE had our first floor replaced and our hardwood stairs and 2nd floor hall refinished and stained. The finished product looks great!

Very responsive and highly attentive to project needs. Would absolutely recommend!

My husband and I purchased our house about 4 years ago under the impression that a contractor was hired prior to purchase to make improvements to the house. Well, a contractor was hired- but they took every shortcut possible. Including the flooring, that became more apparent over time. Our house previously had over 14 cats, dogs, birds and 2 horses all in 1700 square feet, leaving a lot of questionability of the flooring and pet stains. In addition to dark floors with stain that was essentially painted on and turning blotchy due to incorrect application, my husband and I applied reclaimed flooring throughout the rest of the downstairs to match the thin-board style. The flooring that was used was in good shape, but was not refined and had a completely different stain. After having some general contractor PTSD for the flooring, mixed-matched floors, and questionable pet stains- we knew we wanted to go with a flooring specialist. We chose Footprints Floors because they were straight to business, professional, no games or gimmicks, no fancy presentations. Brandon was upfront from the beginning- prepare for the worst, expect the best. Throughout the project, Brandon and his team were extremely flexible with our flooring project. We initially wanted light oak Floors with a water finish top coat, if there weren't many pet stains. Well- after the team got done sanding the flooring, surprisingly there wasn't many pet stains- just a giant water stain (3 ft x 5 ft). Brandon gave us different cost effective options, rather than ripping up the entire floor- to either feather new flooring where the water stain was at an additional amount (estimated at $1500 more), or to go in a different direction with the floors to make them look better than ever with a properly applied dark stain to stay on budget. We chose to stay as close to budget as possible, as we realized the light colored floors didn't really look good after all. Brandon and his team gave us 7 great options that could cover the stains, and pivoted quickly once we made a decision on a stain color and switching out to an oil based finish, along with replacing the stair treads (those were cheaped out by the builder of the house). We are extremely satisfied with the end product! It may not have been what we thought we wanted, but that's life- you get rid of the bad and once you have a blank slate, you can make the best decisions that work for you, your family, and your budget. When refinishing floors- you really don't know what you're going to get, especially with a history like ours. Overall- choosing Footprints Floors was the best decision for flooring specialists that are caring, involved, and flexible. Out of the 3 quotes we got, they were in the middle for estimated costs and were competitive for the services they offered. The team got the flooring project done in less than a week! Our floors have a while new life that they don't have before and have completely transformed our space!

What an exceptional job the team did on my new Living Room floor. The entire process was outstanding and now we will be using Foot Prints to restore the rest of our hard woods. Thank you! Eric