Footprints Floors Franchise Reviews

Hired Brandon for tile installation in our bathroom and they did great! We also scheduled a hardwood floor installation next. Great service!

Quick response, fair quote, local business, awesome completed workmanship.

Our floors were 20 years old with a dark gunstock stain and we wanted a lighter, fresh look. Our crew with Footprints, Bo and Austin did a superb job and were very meticulous with their work. We are very pleased with the finished product and would certainly recommend Footprints if you’re considering updating your hardwood floors.

We originally contacted Tim Buser, owner of “Foot Prints”….Excellent experience!!! Tim, very promptly came out and evaluated our wood floor problem. He advised us us that our problem was much less severe than we expected and recommended that we contact an associate company, who specialized in the specific problem we had…which we did. That company is “Clean as Snow”. 3 days later, the work was completed and the problem totally resolved by 2 delightful gentlemen in…2 hours !!! I can highly recommend Tim Snow and the companies “Foot Prints” and “Clean as Snow”

Chad is a pleasure work with. Great work ethic.

Excellent repair of our engineered floors. So happy with the work and they were efficient and left the area very clean.

I am fully satisfied with the work done by Footprints. Aaron is responsive and helpful. All work was completed quickly and professionally.

Having known the owner of this company for 20 years I can say that you will receive nothing but the most professional and quality service. I could not recommend this company or owner enough.

Footprints did a great job fixing a shower floor that didn’t drain properly ( The builder wouldn’t stand behind their work) . Jeff and his crew from Footprints came in and in a short period, 3 days, demo’d the floor, put the new mud bed in properly and then installed the new tile. They did a great job, would highly recommend them.

Footprints Floors brought an exceptional level of service, quality, and expertise to our flooring job in our home. We decided to expand our red oak floors throughout the main level. Mark and Eric were with us from day 1 to advise on everything including which type of wood product, install process, and stain color and finish. Wood colors and undertones are super important because they really set the tone for the whole house. Eric had great patience with us and helped sample many different stain choices and styles. His team treated the home like their own and showed great care in taking care of our property. We would wholeheartedly recommend Footprints Floors to anyone needing top-notch flooring work!

Had a great experience. Did great on my hard wood floor refinish. Looks great and very happy with the price!

Denise was a pleasure to work with and gave really incredible suggestions for dealing with all sorts of problems on my big and complicated flooring project. Super fantastic A++ for timely and coherent communication throughout the process. The subfloor damage I had caused multiple other contractors to decline to bid on my project. No more holes in my floor!! The final result is beyond my expectations.

The crew did an extremely excellent job refinishing my hardwood floor and everything was done in a timely manner. Great job!!

We couldn't be happier with the beautiful job that Footprints Flooring did restoring our 100-year-old hardwood floors. The transformation is incredible. They brought new life to floors that have seen a century of history, and the results exceeded our expectations. Doug was fantastic to work with throughout the entire process. He was professional, knowledgeable, and genuinely cared about making sure everything was done right. Communication was outstanding from start to finish. We always knew what to expect, and any questions were answered promptly. If you're looking for a flooring company that delivers exceptional craftsmanship and outstanding customer service, we highly recommend Footprints Floors. Thank you, Doug and team, for making our old hardwood floors look absolutely beautiful!

Footprints repaired and refinished our floors after a refrigerator leak. They were very helpful in navigating through our insurance company and the end result is exceptional. And the communication was spot on through the entire project. Very pleased with the whole experience from start to finish.

Extremely please with Footprints Floors refinishing team. They did professional job quickly and easy. Dave provided amazing customers service

Adam and the team at Footprints Flooring were awesome and I can't recommend them enough. From the first meeting, Adam walked my partner and I through the whole process, answered all of our (probably dumb) questions with grace and patience. He was super responsive,, knowledgeable, honest, and easy to work with. The pricing was great, the crew was friendly and hardworking, and the floors came out even better than I expected. We got quotes from some of the bigger flooring companies (Empire / Home Depot) but the process was impersonal and the pricing wasn't competitive. With Adam and Footprints, everything felt straightforward and genuine from day one. Couldn't be happier with how everything turned out. I'll definitely be calling Adam again for any future flooring projects and wouldn't hesitate to recommend them to friends and family. Thanks again guys!

This company is a rare find in Miami. They are prompt and responsive and provide personalized service. Mick, having years of experience with floors, especially wood floors, really knew how to work with our unique wood floors. He and his guys understood our aesthetic which is elegant yet rustic. They were happy to accommodate our schedule and didn’t mind to change course a little when we felt the color of the stain wasn’t right. Our floors were not easy and required a lot more sanding than standard wood floors. But they stuck to their word and completed our job to our satisfaction.

Footprints Floors was fantastic to work with. From the start, Lee made me feel comfortable and put me at ease during the process. His knowledge and expert suggestions of helping guide me for what I wanted was exceptional. The whole team were wonderful to work with, caring, and when we hit a snag they were on the ball about pivoting to alternative options. Definitely will be using Footprints Floors again for my next project! Some final, during, and before photos!

David was very helpful and took the time to explain everything in great detail. I’d strongly recommend him!

Excellent service - detail oriented and flexible with scheduling! Highly recommend.

Footprints (David and William) did an amazing job replacing the old, worn-out carpeting in my basement with new LVP. Their communication, customer service, and dedication to ensuring the job was completed with the highest quality were beyond what I have experienced with other companies. I highly recommend considering Footprints for your next project.

I highly recommend Footprints ! The manager Kyle was phenomenal and has extraordinary customer service ! His crew members were great also ! I appreciate so much Kyle working with us. He had awesome customer service and great product knowledge . He also went the extra mile for customer satisfaction. We were very pleased with Kyle and his crew and would highly recommend them to anyone needing their floors repaired and or redone. Great job !

Beautiful professional job. So quick! Great customer service and reasonable pricing. They offered to add the baseboard molding, but my son offered as well, so... LVP flooring. It looks fantastic.

Finding a reputable, qualified contractor for any home improvement project can be daunting. After deciding to replace the flooring in my home, I spent hours researching contractors and seeking recommendations. I already had one company in mind when I came across the Footprints Floors Kentucky website and decided to give them a call. Ben, the owner, arrived promptly for our appointment, and within minutes of discussing my project, I knew I had found the contractor I wanted to hire. Footprints Floors is a franchise, which gave me confidence that the company operates under a proven business model. Reinforcing that confidence was Mark Solomon, the Field Manager, who stopped by daily to monitor progress and ensure everything was running smoothly. The installation team was equally impressive—a group of skilled professionals who clearly take pride in their work. They went above and beyond to make sure the flooring was installed correctly and with great attention to detail. To top it all off, they completed the entire project in just two days. Hiring Footprints Floors Kentucky was, without question, the best decision I could have made for this project. My new floors look fantastic. The pricing was fair, the materials and workmanship were first-rate, and everyone involved exceeded my expectations. They earned an A+ in my book.

They installed flooring a couple years ago. Eric came out and did some warranty work in two problem areas. Eric is an Army veteran, did an excellent repair. Went the extra mile. I highly recommend Eric and Footprints Floors.

They installed flooring a couple years ago. Eric came out and did some warranty work in two problem areas. Eric is an Army veteran, did an excellent repair. Went the extra mile. I highly recommend Eric and Footprints Floors.

Honestly, Footprints Floors Knoxville is outstanding. It is so hard to find reliable contractors these days, but Chad Cockrum is the real deal. He’s incredibly trustworthy, shows up when he says he will, and just does fantastic work. His whole process is completely stress-free from start to finish. If you need flooring done and want someone who actually cares about the quality and treats you right, call Chad. You won't regret it!

Needed new flooring installed. Researched 4 different companies. Footprints came in with the best quote. Arrived on time, 100% professional. Did a wonderful job installing the laminate flooring. They walked me through the best flooring for my needs, because I was clueless. Patient with me from beginning to end. I will be hiring them again to do my bathroom tile work in a month. Truly impressed with this group and the work they do!

I couldn't be happier with the shower re-tile completed by Footprints. David and Raphael did outstanding work, and the finished shower is better than it was when the house was new. Their craftsmanship, professionalism, and respect for my home were exceptional, and communication from Kyle and the installers was excellent throughout the entire project. The whole experience exceeded my expectations, and I highly recommend Footprints.

I highly recommend Footprints Floors. They installed new LVP in my living room, hallway and two bedrooms. It came out beautiful! The crew did a fantastic job! And the process of working with Erwin was seamless. He’s very knowledgeable, communicative, collaborative, and flexible. My project was in his good hands to coordinate and oversee from start to finish. I also had a tile replacement job in my bathroom and Footprints was the only company I even considered. That work was done with great care (different crew/person). I believe that no matter what your flooring job is, you will be very happy with the high quality of customer service and work expertise from Footprints Floors.

Had them sand and finish old hard wood floors and replace boards that had a stain in the wood. They were quick, professional and cleaned up after. They did a great job! Estimate was much cheaper than expected. Would definitely use them again.

Peter from Footprints made it easy for me, From providing the estimate, to procuring the materials for me, to scheduling the install and finally the installation.

After meeting with contractor after contractor who either disappeared, overcharged, or tried to water down my vision, finding Adam at Footprints Flooring was a breath of fresh air. I had a very specific design in mind and instead of fighting me on it, he amplified it and made it even more beautiful than I imagined. Adam is extremely professional and particular about his work. It definitely shows and he takes the time to be sure everything looks exactly right. The work was fast, clean, and flawless — the herringbone floors completely transformed the room. Fair pricing, incredible craftsmanship, and a contractor who actually listens. I will refer people to Footprints Flooring for as long as I live. Hands down the best in the business. 100/10 — if I could give more stars I would in a heartbeat. Thank you so much Adam, for being a part of this special project. Your timing is amazing!

Great work on the tile flooring in my Arizona room

Dont look anywhere else. This is the absolute best company in South Florida to get your floors done.

This crew did a tremendous job. Great communication throughout the project and the end result was even better than anticipated. Would use them again.

Excellent customer service. Aaron and his team communicated well and were very thorough with our tile installation.

Tim is great and professional . He took the time to explain and provide different flooring options to us. Once decided, everything was done on time and his team did an amazing job. Do give him a call if you want to get flooring done .

Matt Byrne and the team at Footprints Floors Orange County are a fantastic choice for anyone looking for quality flooring work and excellent customer service. Matt brings a strong background in home improvement, project management, and customer care, and it shows in the way he approaches each project with professionalism and attention to detail. He is personable, knowledgeable, and clearly committed to treating each customer’s home with care. I highly recommend Matt and Footprints Floors Orange County to anyone looking for a dependable flooring professional in Orange County.

Small bathroom flooring project. VERY pleased and highly recommend. We will be using these folks again for a larger flooring project later this year. Job well done. Very reasonable cost.

We recently did a kitchen renovation and used Mike and his team for our floors. What a fabulous experience! They repaired the flooring where we had walls taken down, added new hardwood to our dining room, and refinished the kitchen and dining room to look like it’s always been there! It was a pleasure working with them and we will use them again!

We recently had Tony and the team at FootPrints refinish our existing hardwood floors and install new hardwood in additional areas of our home, and we couldn’t be happier with the results. From start to finish, Tony’s communication was outstanding. He kept us informed throughout the entire process, answered all of our questions promptly, and made sure everything was completed exactly as promised. The work from the FootPrints team was exceptional. The refinished floors look beautiful, and the new hardwood blends seamlessly with the existing flooring. The entire team was professional, courteous, and clearly takes pride in their work. We are extremely pleased with how everything turned out and would highly recommend FootPrints to anyone looking for hardwood floor installation or refinishing services. Thank you, Tony and team, for a job well done!

Footprints stepped in quickly when another contractor bailed on me. They were able to fit me in and did a great job with a difficult installation.

Beautiful tile job on my bathroom floor! So happy we chose Footprints. Adam was very involved and on top of everything. Ahmed was a great problem solving when dealing with the flaws of our older home. The whole team was terrific to work with. I would do it all over again!!! Marcella

My experience was wonderful. The price was the price quoted no surprises. Work described was delivered as quoted and I very satisfied. Work crew were friendly, efficient and hard working. Thank you Ini I will be happy to share your company with friends, family and clients. Kathy

Efficient, high-quality work and everything was completed on time. Definitely recommend!

David and his team were amazing to work with. From start to finish the process was simple and straightforward. David went above and beyond to ensure we stayed on time and on budget. Our new floors look amazing!

My wife and I can't say enough about Tim, Saul and his guys at Footprints. They refinished our hardwood floors and the work is fantastic. They also gave us realistic expectations on the colors so we were able to make an informed decision. In addition, they moved the furniture and got everything back exactly where it needed to be. A competitor wanted to charge us an additional 2 grand for that. We'd give them 10 stars if Google let us.

I would highly recommend Footprints Floor. They were easy to work with from the start and did a beautiful new wood floor for us! We received several quotes and their pricing was competitive. Dan is professional, knowledgeable, responsive and outstanding to work with. He and his team came out and worked up sample stain colors for us to see. The gentleman that did all that was patient and kind. The amount of time and effort it takes to prepare the stain samples is a notable amount of work for them. Dan and the floor guys were helpful and made that process easy for us to select the stain we were happy with. The floor looks beautiful! Dan came out each day and stayed in contact during the entire process and was responsive and helpful with any questions we had. We are really happy with our floor and highly recommend Footprints!

Matt was awesome to work with. Super easy to communicate with, they always showed up, and Matt made the whole process really smooth. The work turned out great, and you can tell he genuinely cares about doing things the right way. I'd definitely recommend Matt to anyone looking for quality work and a hassle-free experience.

Saul, Carlos and Pablo did a great job for us with our tile backsplash project! Not only did they move quickly to fit us in very quickly which they were attentive to detail and did a great job overall. I’d definitely recommend them and use them again if I had more tile work!

The team did a great job! I had new vinyl flooring put into my basement along with baseboards. They were very professional, thorough, and completed the job on time. They took the time to level the floor and work with the changes I made along the way. I highly recommend them!

Very beautiful job you did thank you very much and very reliable price and courteous love my floors 🥰

Can't give enough praise to Nathan Carrell. It's such a pleasure working with him. Best defines professionalism.

Saul and his crew at Footprints Floors Nashville did an incredible job installing wood flooring throughout our home, including 4 bedrooms and the bonus room. Communication with Saul was excellent from start to finish. He kept us informed every step of the way, worked around our schedule, and helped make sure we selected the right flooring for the house. The workmanship and attention to detail really showed in the final result. Overall, it was a great experience and we are very happy with the outcome.

Excellent work. Couldn’t be more pleased with the work. JR was a pleasure to work with and also his crew were total quality. Can not recommend Footprints enough.

Grant was professional, friendly and I highly recommend Grant, Francisco plus friends, to everyone!!!!! The floors are fantastic….beautiful. Katie Freeman

They did an amazing job on our white oak engineered hardwood floors! Santiago, Sr.and Santiago, Jr. were amazing and the floors look brand new! The whole project went much quicker than we anticipated and the communication has also added to the great experience!

They did a fantastic job refinishing the floor in my rental property. They made a 50 year old floor look new! I’m going to use them to refinish the floors in my house next.

I was really impressed with Alan and how easy he was to work with. He was very knowledgeable and told me all the options I had. Absolutely recommend using them.

Saul and the team did a beautiful job on our shower tile project. They were easy to work with and took great care bringing our vision to life. We’re very happy with the results!

They did an excellent job installing a rubber floor in our gym! The communication was great and Tim the owner was helpful both for the estimate and was available during the job itself, he clearly takes pride in his crews work!

Footprints did an excellent job on our flooring project. Their team was professional, responsive, and easy to work with from start to finish. Communication was great throughout the entire process, and the quality of the work exceeded our expectations. I would highly recommend them to anyone looking for reliable and high-quality flooring services.

The footprints team installed a herringbone tile backsplash in my kitchen and it was a great experience and results all around. The quote process with Todd was pressure-free, easy and straightforward, the team that did the work did an excellent job (shoutout to Saul who did an amazing job with all the cuts and pattern arrangement around the window, he’s extremely talented), and the project was completed within the originally shared time frame. James also did a good job checking in and communicating throughout the process. I’m in love with the results and would definitely recommend (and hire) them again!

Footprint Floors from North East Ohio did an outstanding job in refinishing the floors in our century home!! They were courteous and professional with great communication and the results were amazing!! Great job bringing these tired floors back to life! We could not be happier and would absolutely use Footprints Floors again!!

Footprints did a fantastic job on our floors. We had excellent customer service from the very beginning, estimate all the way to final coat. When they first came to our house, they laid out each stain for us and let us choose the stain we wanted. All the contractors that came into our home were very polite and respectful. They even made a repair to the floor after the final coat went on and said "we want to make sure your floors look great." 10/10 would recommend.

May 2026 - Second time hiring them for Luxury vinyl flooring job to replace carpet in upstairs hall and replace downstairs foyer and hall, they were affordable, the crew worked hard and the project turned out better than expected. Showed up on time, hard working, owner even stopped in to check on job and helped out! I would highly recommend for flooring projects! Clearly since this is my second time using them and when I decided to do another project I knew who I would contact. June 2024- Installed Luxury vinyl flooring over existing tile and did great job from start to finish. Kept me updated throughout process and did quality work and very timely. Appreciated how accommodating they were since I was trying to get flooring done before big family gathering! I would hire again and highly recommend!

We received estimates from six companies to refinish the hardwood floors in a fixer-upper home we recently purchased, and Footprints Floors was by far the best choice. Jeff and his team took the time to understand exactly the look we wanted and guided us through the entire process. They replaced damaged and mismatched boards, then beautifully refinished the floors throughout the home. The final result exceeded our expectations, and their pricing was more affordable than any other company we considered. The craftsmanship, professionalism, and attention to detail were outstanding. I highly recommend Footprints Floors! Before and after picture attached.

Alex is an honest man and a pleasure to work with. Highly recommended for the best work and prices in town.

They were amazing! I love my new flooring!

First and foremost...I HIGHLY recommend Footprints Floors McKinney. Alan was wonderful to work with and his installation team was just as amazing! Our floors look brand new! We had our existing hardwood oak floors resurfaced and stained a little lighter. The team went the extra mile on edges and trim to make sure that everything matched beautifully. And for such impeccable serbice, we were also very pleased with their pricing which fit our budget.

Brandon was great to work with. Great communication and helpful.

Shawna was excellent! Thoughtful advice and guidance

Matt and his team were professional, communicative, and committed to quality when replacing our carpet with tile. They went above and beyond to create seamless transitions from room to room. I would choose Footprint Floors again in an instant!

We had a small project but that didn’t lessen the quality or customer service we received. Our experience from start to finish was incredible! Mike was so thorough with his assessment, answered all the questions, and was readily available throughout the process! The installation was seamless, quick, and high quality. Mike came through at the end to make sure everything was right. We love our new floors!!!

Footprints was excellent from start to finish. The employees were very nice, professional, and always on time. They explained every detail clearly and were very accommodating with our schedule. The quality of their work was outstanding, and they truly exceeded our expectations. Highly recommend!

I needed my vinyl plank flooring replaced in the kitchen. Mr Goff came in a timely fashion to give an estimate. Payment was easy using Zelle and they were able to fit the job in rather quickly. The result was beautiful and I would not hesitate to use their services again or recommend to anyone

Brett and his team were amazing! Professional, informative and accessible - couldn't have asked for a better install!

We are so impressed with our backsplash tile job from footprint floors. Mike, who completed the job was punctual and thorough! Can’t thank you enough.

It was a pleasure to work with Don and Ivan, the whole experience was amazing!! This post only allows me to give 5 stars and I would gladly give 10 if I could. Thank you so much for the amazing job!!!

We had a fantastic experience with this company from start to finish. The entire process was incredibly easy and seamless, which made a big project feel completely manageable. They gave us excellent recommendations on where to purchase our tile, which saved us so much time and stress. The crew who worked in our home was outstanding — always polite, professional, on time, and respectful of our space. They kept the work area clean throughout the project and paid great attention to detail. Our kitchen and entryway look absolutely beautiful, and we couldn’t be happier with the final result. We will absolutely be using David and his team again! Highly recommend!

We highly recommend Brett and Footprints Floors. When I first met with Brett, he was prompt, courteous, informative, and very knowledgable. In addition to moving into a house with 17-year old engineered hardwood flooring, we removed a built-in plus columns so our floors needed repair and refurbishment. The repair work was well-beyond our expectations and our floors look absolutely beautiful!

Namita, James and Antonio absolutely crushed my job. Top to bottom could Not recommend them enough!

Footprints Flooring Service did my Dining Room, Foyer, and Hallway this past weekend after another flooring company dishonored his word and left me in a predicament over the holiday weekend. This Team from the Owner, Scott.. then Louie, Hunter, and Thomas came in and save the day. Scott offered me options personally, on how he could proceed with my job. Then Louie texted me before the job was to be performed and then he came in person to communicate the process. Hunter and Thomas swooped in and did quality work on my floors. I own and operate a residential Assisted Living home, so I can not afford a lot of down time for being inaccessible to my clients or their families. With that my floors were done in a timely, well crafted and professional manner. They treated me like a friend, not a dollar sign or cattle to be herded in and out expeditiously. They kept be a breast every step of the way, so my clients would not be neglected in anyway. They were even finished ahead of schedule to ensure my clients maintained their normal flow throughout the weekend. We were back up and running by Sunday evening, and their family's could resume visitation on Monday. Thank you guys at Footprints Flooring., We here at Epiphany Assisted Living LLC highly recommend you!

Did a good job on my hardwood floors was very pleasant with the outcome they look great.

I have had great experiences with drivers, James Jennifer Jill Jerry Ameri, safe friendly drivers, I always request your company minivans as it easy to get in and out of them. Thank you 😊 Susan Gialanella 😀

Replaced wooden spindles on staircase with black metal… Turned out absolutely beautiful. These guys are pros. They under promised and over delivered.! They did some other work not in the contract and did not charge me. Highly recommend.

Really wonderful small business. Aaron provided a very reasonable, detailed estimate right away, and his team did a beautiful job with the tile in our hallway bath. We plan to work with them to redo the tile in our main bath later this summer.

Excellent flooring company, fair pricing. Peter, John (project manager) and the installers are the best! I had the installers names written down, but I can't find them now... Big thanks to those two! Kept the house clean during and after install. I couldn't be happier with the whole process. Highly recomend these guys!

Footprints did a great job! Communication was great and it was nice to never wonder if they would show up or what would happen. I tried to engage early in the process with other flooring companies and it was so hit or miss on whether or not someone would show to give me a quote. With footprints I got a text reminder, confirmation on timing and great communication. Nice to have the small business feel of working with the owner but improved technology to make it smoother. And the work itself was exactly what we were hoping for, along with great friendliness from the fellas who did the sanding and polishing.

Footprints Floor replaced tile in my bathroom, laundry room and also replaced individual tiles in my kitchen. Quality work, reasonable price and work was completed in a timely manner. I would highly recommend.

Footprints Floors in Katy did an amazing job on our flooring project. Professional, communicative, detail-oriented, and very kind throughout the entire process. The finished result completely elevated the look of our home. Highly recommend!

Technician did a great job in installing LVP in our laundry room. He was very knowledgeable and courteous.

Working with Jeff @ Footprints to have wood floors installed in our bedroom was a breeze. He came out for the initial estimate and came back with the installer and the flooring salesman to make sure the wood we chose would match the rest of the house as close as possible and installed how we wanted. He communicated well throughout the process and the price and timing were great as well. Will use again for our flooring needs.

Drew, Grant and Bo were absolutely great! Part of the bathroom subfloor had to be replaced due to a leak. Drew explained exactly what was going to happen, price was less than I thought it would be. Bo took care of the flooring and finished the plumbing in 2 days. I couldn't be happier with the work and it looks beautiful!

Alissa came to our home, evaluated our floors, and recommended the proper service within 24 hours of our initial call. Footprints Floors scheduled our service the next day and restored our floors beautifully. We will highly recommend Footprints Floors to anyone who needs hardwood floor installation, repair or restoration services.

Footprints made it easy from initial estimate to completion of work. No excuses they got us on their schedule showed up on time, ensured we had no questions or concerns, answered any we did and flooring turned out better than we thought!

I have never been more satisfied to walk on a new floor. Everything was done to the highest possible standard in my opinion and no corners cut. World-Class for sure!

Character Reference: Nathan Carrell I have had the good fortune to have known Nathan for the past ten or fifteen years, working with him, and then remaining friends. I can vouch 100% for his character, integrity and his will to get things done and do them right. All in all a great guy