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Footprints Floors of Tacoma
Featured Reviews & Testimonials


What Our Customers Say

The Footprints Team of Todd, James & Freddie did an amazing job on our floor, and carried the whole process out very timely manner. I would highly recommend Footprints to anyone looking for flooring work.
John Zeiser 09/14/24 — google
I can’t tell you how HAPPY we are with our floors! James, Todd, and Ivan’s guys were able to get the perfect color out of old, ugly, beaten up wood floors and perfectly matched it with the new floors added.
Colby Zeiser 09/13/24 — google
I am so happy with the care, service and product from Footprints! From beginning to end, communication, measuring, help w choosing product and answering my 1000’s of questions was unmatched. Jordan is phenomenal and I could not and wouldn’t have done this process without him. Jordan had been recommended by a friend who also raved about him. I would do more home improvement projects if there were more Jordans in the world. My floors turned out absolutely beautiful and Jordan really helped me to determine what flooring would be best for my needs and I am so happy with my choice. A shout out to Marcus and the install team for all their hard work and craftsmanship.
Stephanie Hale 09/13/24 — google
The quote was very good. The workers were extremely quick and efficient. I would use them again if I needed them.
Steve Frazier 09/11/24 — google
I have used footprints floors twice after having them recommended to me by a friend. I’m so very pleased with my floors after they’re finished. Freddy was my technician this time and did an amazing job refinishing, staining and varnishing the floor. He was efficient, speedy while maintaining quality work. He cleaned up everyday and there was very little dust even though he had to do a lot of sanding. James followed up after Freddy had finished and answered all my questions. If I need any work done on my floors I will be calling this company again
Michelle Dame 09/10/24 — google
I contacted Scott Campbell of Footprints Floors through Angi’s List. I was determined to obtain five bids at least before I made any decision. I wanted to have my main bath converted from a bathtub to a shower. Scott gave me a very reasonable bid and his presentation included many choices pertaining to labor and material. My choice of contractors was an easy one and I give the highest praise to Scott, his foreman Marcus and his entire crew. The workmanship was excellent and communication was outstanding. I would recommend them in a heartbeat and use them again.
Linda Heyburn 08/22/24 — google
I went through a bit of a journey with these guys. Overall, they are great, but they got burned a bit by one of their contractors who didn't do a great job on part of my installation. It's uncomfortable telling a vendor that the quality of the work is not right, but they agreed, re-ordered materials, put a different crew on the job, and made it all right in the end. These things happen, part of life, whats important is that it was rectified in the end. They're good people with a good business and in the end I'd recommend them and will return to them for my next job.
Stephen Hodgetts 08/21/24 — google
Footprints did an INCREDIBLE job for us at our new place. Floors are like new! On top of that I shopped this job around to probably five local places and footprints price made it such an easy decision. Travis the project manager was super helpful through out and Freddie, who actually did the floor, was professional, helpful and an absolute craftsman. Jordan the sales guy was accurate in his quote, fast in his responses and great to work with
Nathan Leibowitz 08/15/24 — google
Jesse and his team are phenomenal to work with. Customer happiness is their top priority and I would gladly recommend them to others.
Kyle Jacobson 08/8/24 — google
Really excellent company to work with! I always get a call back within a day of leaving them a message. Very prompt with texts and emails as well. They did a great job of replacing my tile kitchen floor in just under three days. I would absolutely recommend this company to anyone and would work with them again.
Rebecca 07/27/24 — google
Was so awesome to work with Footprints! Our shower looks amazing and their attention to detail was fantastic. They are super responsive and wanted to make sure I was 100% happy. Everything felt seamless, even when we had a few unexpected things happen with the tub install (done by a different company). Grant, James, and Saul are the best!
Kristina Funck 07/24/24 — google
We had our floors done by them and they repaired the floors when we had our sewer replaced. Great work from these guys.
Brendan Nash 07/24/24 — google
I had a good experience working with Jordan as the project manager at Footprint Floors. There were a few hiccups along the way, but Jordan was always super responsive and always found solutions whenever there was an issue. He's a great project manager and treated my home and experience as if it was his own.
Solomon Geigle 07/16/24 — google
Scott, Marcus, and their crew provided exceptional service. They were patient with delays and scheduling difficulties on my end and were always quick to to respond to questions. The bathroom remodel was very well done and I couldn't be happier with how it turned out.
Jordan Pittsley 07/16/24 — google
Our old tub tile was replaced with beautiful new tile. The price was very reasonable, the service was impeccable from beginning to end. Jordan and his crew went above and beyond to make sure we enjoyed our experience with Footprints Flooring. Thank you!
Kathy Eichenberger 07/15/24 — google
From the sales team, to the execution of the work. We had a great experience the floors look great!
Sheila Chado 07/13/24 — google
If you’re looking for an honest, reliable, and high quality company for your flooring or tile needs, look no further! I’ve used footprints for a total of 6 house projects now, and have had a pleasant experience each time. They are a customer centric company who cares about doing right by their customers, are friendly, professional, and reliable. If you have the pleasure of working with Jordan, he’s one of the best out there - (if his boss sees this, he deserves a raise!) He went out of his way countless times to go above and beyond to take care of me, answer all my questions, and was friendly, professional, and extremely knowledgeable. He treated each project like it was his own, which was greatly appreciated. 100/10 recommend!
Ali Gardner 07/10/24 — google
Great service! We had new hardwood floors installed that look fantastic. Smooth process from start to finish. On time and on budget.
MW1 07/9/24 — google
Great experience from start to finish! Jordan was very honest, direct on expectations, and communication was quick throughout the process. Marcus and his team did an amazing job at replacing stained wooden slats, and lacing in new wood where a wall had been. No more high traffic wear areas. Looks as good as new! I wish I had done this earlier. The final product was incredible. Don’t hesitate to give them a call!
Chad Danuser 07/5/24 — google
Exceeded expectations on all fronts: price, communication, schedule, quality, and overall installation. We installed about 1000 sq for new and refinished about 650 sq ft existing (30 years old). Working with Grant on the quote and timing, and Travis Bailey as our highly engaged and detail oriented PM contributed to a great experience. Absolutely thrilled with the outcome - loved the installation team and highly recommend!
Sharon Blender 07/3/24 — google
My entire experience with Footprints was excellent. From scheduling the estimate to the installation and inspection, everything went smoothly and was easy. Jordan and James were a pleasure to work with; they went above and beyond to ensure the job was done right. I would definitely recommend them to others looking for reliable service.
Taylor Jameson 06/26/24 — google
Jordan and Marcus were awesome through the whole process and made things a breeze. The flooring came out amazing and couldn’t be happier.
Tyler Wuthrich 06/25/24 — google
Every step of my project went perfectly. From meeting with my project manager Jordan to discuss the details, to the follow up from the manager Scott, and of course the hard working crew who delivered an absolutely beautiful finished flooring. I had my doubts because of the bad shape they were in but they delivered on every promise. I highly recommend these guys. Fred
Fred Perello 06/13/24 — google
Namita was the rep we met with from footprints. She is very knowledgeable, and kind. I was very impressed with her ideas and suggestions.
Michelle Going 06/11/24 — google
Great experience. Our floors look amazing. Could not ask for a better company to work with. Thank you!
Chris DiMarcella 06/7/24 — google
I recently had the pleasure of working with Footprints Floors Denver on a flooring project in my home, and I couldn't be happier with the results. The team provided excellent costumer service from my initial inquiry to the completion of the project. Everyone was responsive, courteous and attentive to my needs. The project was completed on schedule which I greately appreciated. I would certainly recommend Footprint Floors for all the flooring needs.
Ella S 05/16/24 — google
Awesome! That sums up my experience with Footprints Flooring. From the initial call to request a home visit and quote, to the continued communication throughout the project-they were there for support and education. Grant was extremely patient and talked through the options with us, came up with a reasonable quote-that was detailed and clearly laid out. He was always available to answer the questions, provide the stain samples and adjust the quote and work order as we added and removed things. He accommodated our schedule and there was no pressure/no rush atmosphere. Freddy was the man who did all the work-his attention to detail was exactly was we were looking for. He took his time and really knocked it out of the park. James was on site every day-updating and talking through what we should expect next and accommodating any concerns I had. He did the final walkthrough and was very pleased with the work as were we. Honestly the floors look brand new. Such a drastic improvement. I wiped highly recommended Footprints and would not hesitate to use them again.
Tim Vanni 05/16/24 — google
I bought a condo from 1922 and the previous owner did not take care of the floors. I wanted to restore them and Footprints Floors Denver did just that! I worked with Jordan and he was so amazing and helpful. They made the floors look almost new! I am going to suggest them to anyone who ever needs their floors restored/refinished!
Robyn Purvin 05/7/24 — google
We are delighted with the work completed by Footprints Flooring. Our good experience began when Todd Park came to our home and gave us the estimate, which was very reasonable. The field manager, James Dowdy, was on top of things all the way. The father and son team (J and A Crew) did a spectacular job. They went above and beyond what was required. The floor looks better than it did when it was new. We’re very pleased.
Connie Carson 05/7/24 — google
Highly recommend Jordan for the pricing and Brent for the floor work. They were fast, efficient, priced great and my new house looks FANTASTIC. LOOK NOWHERE ELSE BUT FOOTPRINTS
Kurt Davis 05/2/24 — google
My Footprints Floors experience has been amazing from the start. A++ perfection from the team with Grant in sales, James as project manager and Alex and Joel as installers. Zero complaints. Perfect work. Professional and considerate. I highly highly recommend!
Laura 04/30/24 — google
The guys did an amazing job on my bathrooms + entryway. They didn’t cut any corners, and everything looks absolutely perfect. I also had hexagons, which is way tougher tile to work with / cut. They did awesome!!
Hunter Auman 04/26/24 — google
Grant came to our house right exactly on time. He was able to quickly see the issue with our floor. Although he could have recommended a complete restoration of our floor, rather he suggested that a good cleaning would remove the film and cloudy appearance. He suggested a do it yourself procedure including suggestions about choosing the best microfiber pad and cleaning solution. It appeared we have been using too high a concentration of cleaner that caused the film buildup on the floor surface. The experience with Grant showed me that this business is professional in providing the best solution to your floor problem without regard to them capturing a quick sale for unnecessary work. Thumbs up to Footprint Floors!
Terry Penney 04/25/24 — google
I am so happy with my floor! The team is professional and took the time to do the project right. Jordon is truly knowledgeable and made sure my questions were answered throughout the process. I would highly recommend Footprints Floors and use them again.
CC Beach 04/22/24 — google
Great work. Easy process. Great customer service.
Jaime Flores 04/17/24 — google
Grant was so professional and knowledgeable. He provided every answer to our questions. Need more people like him. Customer service outstanding.
Mike Lucero 04/13/24 — google
We have had our new laminate flooring for three weeks now, and it has been a fabulous renewal of our home! Count us as super fans of Footprints. The whole team stood by us the whole way through the process, and you couldn't find better installers than Ricardo and Jovan. Thank you, Footprints!!
scott j 04/8/24 — google
Very hard working crew, made sure we understood everything they had to do, and what we should not do right away. The floors look brand new. The supervisor James inspected it and had the crew do some touch ups, quite the perfectionist! We are very happy with the work and highly recommend Footprints floors. This is the second time we have used them.
Patty Clark 04/3/24 — google
Footprints did a stellar job on my stairs and went above and beyond to make sure the job was done perfectly would hire again
Lucas Crostarosa 04/3/24 — google
Jesse helped me with a Tile and LVP installation in our new home. He was super responsive when I had questions, he gave great recommendations on design, and went above and beyond to make sure all my concerns were addressed. The tile and LVP install came out great, I 100% recommend him!!
Claudia Vilcherrez 04/1/24 — google
New Shaw LVP was installed in 1200 sq ft of our house. Sales Consultant Grant was easy to work with and knows his product lines. Installer Douglas is a gifted craftsman of flooring and baseboard. Floors look super.
Road Runner 03/27/24 — google
My experience with Footprints was fantastic from beginning to end. I needed an estimate appointment ASAP since we had a limited window of time before we were moving into our new home and the Footprints team got someone out next day to measure my project. Our project manager Jesse was SO helpful throughout the entire process, helping me with a specific shopping list for all materials needed (advising me on what i didn’t need and was trying to be sold at retailers!), helping me with delivery and even talking with me about how to stay on track with my budget every step of the way. The finished results of my floors are perfection! LVP and engineered hardwood on two different levels and all done within a a week and a half!! Jesse made sure any imperfections were replaced and corrected before ever discussing payment, and was consistently available for communication regarding the project the entire time. I couldn’t be happier with my experience, highly recommended Footprints Flooring!
Judith Feenstra 03/27/24 — google
Grant and his crew were really professional. The floor repair and refinishing was amazing. The floors looked better than I would have expected. I would not hesitate to rehire them in the future.
Ken Bernardo 03/26/24 — google
These guys are wonderful. Hard working and caring. Jesse and Freddie are top notch. I won’t hesitate to refer them. My floors are fantastic!!!
Bev Hellwig 03/26/24 — google
If I could leave more stars, I would. Footprints did an amazing job on our house and the price was amazing compared to three other companies I had come look at the floors. The color and finish were perfect! It was a bit dusty during and afterwards, but that's to be expected when you're sanding indoors.
Brian Evanoff 03/26/24 — google
This is my second experience with Footprints Flooring and I couldn’t be happier. Their service is top notch and workmanship is impeccable. Jesse communicated regularly and responded to my questions quickly and accurately. The entire team are true professionals and I highly recommend them.
Cheryl Bentley 03/20/24 — google
Field Manager, James Dowdy, and the install team (Luis) were awesome!
Julie Roth 03/20/24 — google
Amazing service and great work
Ryan 03/20/24 — google
I had a wood floor repair done. I found this company to be responsible, reliable and reasonably priced. Namita Khana was my first point of contact and I found her to be well informed and professional. I would recommend Footprints floors or use for future projects.
Ranjana Shukla 03/19/24 — google
I contacted Footprints Flooring to get a bid for repairing the oak flooring in our kitchen damaged by water. Unlike other companies I contacted, Footprints Flooring responded immediately by sending one of their project managers, Jesse, to assess the damage. Their bid was provided the same day. It was detailed and, unlike the other bids obtained, very competitive. Jesse was very responsive Tony questions and we selected Footprints Flooring for the job. We were very pleased with all aspects of the work. Jesse served as the project manager and Freddie performeded the installation and finish work. The quality of the work was excellent and was completed ahead of schedule. The crew was prompt in showing up and was courteous. Jesse was involved from start to finish and did an excellent job of keeping us informed. Overall the work was excellent.
Dennis Petersen 03/19/24 — google
Thank you so much to Footprints Floors and especially to Jesse Nicholas, who was our Project Manager for our entry stairs renovation. We had had no prior knowledge nor experience whatsoever with this Company, nor had it ever been recommended to us. So, when we subsequently contacted them for a staircase renovation bid in our home, we were naturally a bit apprehensive... However, the moment we met with Jesse, his expertise and ability became immediately apparent to us and we subsequently contracted with them. The Job was seamlessly and professionally performed and with as minimal living inconvenience that one could ever hope to have. They more than met our every expectation for success. Therefore, it is with pleasure that We can highly recommend Footprints Flooring to complete your job professionally, on time and on budget. Thank you again Jesse and Footprints flooring! Sincerely, Mallory Hofmann.
Mallory Hofmann 03/18/24 — google
Footprints Flooring has done a great job in restoring the damaged staircase. Jesse Nicholas, project administrator has done an outstanding job managing crew. The stair case has now a great high gloss finish matching the existing stair rails. Thank you for your professionally completed job. I am so thankful to have the opportunity to work closely with Jesse throughout the project. Robert H.
Robert Hofmann 03/16/24 — google
Jesse and his team were prompt, patient as we waited for delayed delivery of the tile, and the final installation is perfect. HIghly recommended!
Steven Orth 03/15/24 — google
Great job. The team was professional and did a great job on the floors. They look better than new. Jesse was great to work with to setup the job and get it done.
Kathryn Wardell 03/14/24 — google
We used Footprints Floors for 2 bathroom tile jobs and LVP floors in a condo. We really liked the fact that Jesse the project manager stopped by frequently to over see the projects. He was knowledgeable and always pleasant. All the projects turned out very well and we were very happy with the end results.
Christina Hawkins 03/6/24 — google
I just wanted to take the time to give Namita from Foot Prints Flooring an awesome review. We have been in the middle of a nightmare situation with another flooring company, and Namita is prompt, clear, has answered our questions, is consistent and has always followed through on our requests. She is absolutely incredible and I’m so grateful to speak to a professional I can count on.
Erin van horn 02/28/24 — google
If I could give a higher score, I would. My experience with Footprints Floors was amazing!! They tiled my floor, shower, and tub. These are genuine and fair people. I had a very bad experience with a contractor and had to redo everything. Footprints Floors came to the rescue. Todd the salesman came over and gave me an honest quote and went out of his way to make it affordable. James diligently managed my project and kept me in the loop every step of the way. He would send me pictures and check in with me to make sure that I was happy with the progress. Gabriel, the tiler, is very skilled and precise. I didn't see any flaws or things that bothered me. The work was quality and I loved the results. I will definitely be using them in the future to redo my hardwood floors and anything else that comes up
Jennifer Bonsall 02/26/24 — google
I had a wonderful experience with Footprints floors. Jordan and James were great at walking me through the process and communicating throughout each step. They refinished original hardwood floors from 1890! I highly recommend them, and would definitely hire them again.
Erin McShane 02/22/24 — google
We’ve used Footprints to re-do all of our hardwood flooring as well as for a bathroom tile install. They are so easy to work with, reasonably priced and the process is quick and seamless. Jesse is great to work with and easy to get in touch with when we have questions. We will definitely use Footprints again for future remodels!
Emily Hellwig 02/22/24 — google
First I want to say I apologize for reviewing this almost a week late. I have such a hectic and busy life at times with two small children and one with needs. With that being said, there is something to be said about how professional, humble, honest and understanding Todd and his team were with handling our situation and schedule. Being that we are so busy, they were very helpful and flexible with how they approached my family and the task at hand. Swift, punctual, and friendly. It seemed like they took extra care with replacing/upgrading the floors and Todd made sure the job was done correctly and neat to our liking, as well as his. He took time out of his day at least three times to come to the house and make sure we were taken care of. Todd, thank you and your team for all that you do. You can tell why this company has been in business for years. I’ve already given your contact info to multiple friends and family in hopes of referring more business. Well worth it!
Dee Jay713 02/21/24 — google
We had a great experience with Foot Prints Floors when we decided to remove old carpet and install fresh hardwood. Our estimator Grant did a walkthrough with us for free and provided us with so much guidance and information as we are first time homeowners. Grant had a lot of patience with us as we asked for multiple estimates with different options. Once we decided to move forward the process went quickly. Scheduling, installation, sanding, and staining was efficient and very well done. Our installers were very polite and friendly and got the job done. We are thrilled with our new hardwood floors - it feels like a new home! I would highly recommend Foot Prints Floors!
Grace Johnson 02/15/24 — google
Jesse was an excellent project manager from start to finish. When I needed extra help deciding what to put in, he sent me links, brought by samples after hours and then matched me up with a showroom for another expert opinion. He was in direct communication throughout the entire project, and helped to address a couple areas that didn’t flow with continuity the way we wanted. He was always the consummate professional & made us happy with our decision to go with Footprints for our floor replacement.
Laura Fuller 02/14/24 — google
I hired Footprints Floors to do my backsplash in the kitchen. Jesse the project manager would stop by to check in the project, told me how much tile and grout we needed. I also wanted to add the backsplash in the bar area and he said it wasn’t a problem. They did excellent work, clean, respectful, and a pleasure to work with. I will definitely hire them again for my next project as we want to get our floors done next. Highly recommend!
Patrick Harris 02/12/24 — google
This was a great experience from start to finish. Jesse was great at managing the project and Gabriel did an amazing job laying the tile. They were very respectful of my home and laid down flooring protectors throughout to protect my existing floors. I would definitely work with Footprints Floors again!
Morgan Maw 02/9/24 — google
Jesse and Gabrial took care of us, ensuring our two tile projects came out great. Would highly recommend Footprints and will keep them in mind if any future projects come up!
Grant Hickman 02/5/24 — google
Jesse was amazing! Couldn’t ask for anything more… very professional!
James Hogden 02/2/24 — google
We worked with Footprints Floors to remove the carpet in our master bedroom, replace it with site finished hardwood, and match the color to the existing hardwood in the adjacent living area. Jesse did a great job of explaining the process, answering our questions, and providing an estimate. Freddie did an awesome job installing the hardwood and matching the stain. We’re so happy with our new flooring—highly recommended!
Ethan Patrick Conley 02/1/24 — google
Jesse, Ricardo and the rest of the crew were prompt and professional. The job happened on time and on budget. Bravo!
Michael Mehiel 02/1/24 — google
Jordan Murphy is an exceptional young man who went beyond the call of duty with my flooring project. I liked him from the moment he came to my home to give me an estimate. He is very gracious, trustworthy, and professional. He is the reason I am giving Footprint Floors a 5 star rating. They are incredibly lucky to have him on their team.
carol goldberg 01/30/24 — google
Jesse was phenomenal in coordinating services for our clients. He was quick to provide and estimate, get us scheduled and ensured the work was done to a high standard. Cannot rate highly enough.
Taylor Carlisle 01/30/24 — google
The sale rep was great!! Production Manager was always here in a timely manner at my request. Answered all my questions professionally... The crew was very respectful of my home.. Found some flaws in the floor. Called the Product Manager and everything was taken care of.. I love my floors!!!
Ginger Parker 01/25/24 — google
Great experience and our floors look amazing. We love these guys.
Don Rase 01/24/24 — google
They were professional and fast!
Karen Agrodnia 01/24/24 — google
Footprints was awesome to work with. I am in property management and remodel and understand how the details matter. Jordan and Travis’s team did a great job on our kitchen and powder room tile floors with advanced designs and a fair price. I would %100 recommend and will use them again.
Grant Smith 01/16/24 — google
Jordan was amazing, they don’t pay him enough and his assistance throughout the project was great.
Ross Callison 01/8/24 — google
Jesse was great at project managing, and so good at communicating throughout! Ivan and Antonio did fabulous work! They were always on time and worked diligently. Our floors never looked so beautiful! So glad we chose this company!
M Kelley 01/4/24 — google
Wonderful service. Grant's customer service was exceptional. Never too busy to answer any questions (and I had many) and responded in a timely manner. Highly recommend Grant Layman and Footprints Floors of Denver.
Vanessa Seiger 12/22/23 — google
We had a tile floor installed, Rimiro was our installer. He did an amazing job, high attention to detail and the floor came out beautiful. Not an easy job as the tile was natural stone that had to match up to a wood floor, came out perfect. No job is without a few hiccups and the few that we had were handled by Jesse without any problems and handled quickly. Very happy with our decision to use Footprints Floors!
Michael Gifford Productions 12/22/23 — google
I cannot say enough good things about Footprints Floors! First of all, their pricing is so reasonable and the work they do is incredible! Jesse was the one who I was in communication with and he was nothing but professional, kind, knowledgeable, and communicative. He was prompt with getting us an estimate and they were able to squeeze in our job the next week while we were out of town! Jesse truly went above and beyond and would text me updates and pictures throughout the whole process. I never got the opportunity to meet the rest of the guys on the team but apparently Freddy was the main guy on the job daily…he did an EXCELLENT job. Our floors had been stressing me out because whoever redid them before we moved in did so incorrectly and the finish was flaking off everywhere. We are now so happy to have smooth, beautiful hard wood floors that we can enjoy and be proud of when we have guests over. So very pleased we ended up using Footprints Floors. I would recommend them to anyone.
Abigail West 12/21/23 — google
If you’re looking for the floor company to go with this is the company ! They were tremendous and so patient and helpful ! Jordan answered my 1000 questions and was so patient during the process of finding the right floors . Scott was the project manager and he was also great ! He sent pictures during the whole week process and was very involved . Luis , who put the floors in was spectacular and did phenomenal work . Again , use them !! They also put my parents floors in as well and they are we recommend them .
Lindsey Oliver 12/19/23 — google
I was very satisfied with the whole process. Jordan explained everything and there was no "hard-sell." I appreciated that James checked each morning to check on progress or questions. I was very impressed with the tile setting as there were two very difficult areas and he did them perfectly.
Essie Coak 12/18/23 — google
2 great experiences! We love our new floors and they made the process seamless and gave great advice. Excited to work with them more in the future!
Spencer Hellwig 12/8/23 — google
Loved working with these guys! From working with Jordan on the sales side, he was super knowledgeable and friendly. We were able to come to a fair agreement that worked for both sides without too much back and forth. During installation, we spoke with Dustin to cover what Jordan and I got discussed. All was heard by Dustin and we were on the same page for the duration of the project. During walk through we identified a couple minor things to get taken care of and they fixed it in a highly expeditious manner. I highly recommend this group as they’re very friendly, fair, and knowledgeable while providing exceptional service from sales to final product. As an added bonus, the vendors that were needed throughout the course of the project were also very communicative and also very friendly to ensure we got our selected finishes delivered in a timely manner prior to starting the project.
Nick Kroll 12/1/23 — google
Footprints Floors rebuilt our ballet floor at the Dance Conservatory of Denver and they did an amazing job! They were professional, punctual and friendly to work with. Thank you to everyone at Footprints Floors Denver!
DcD Company 11/29/23 — google
Had my wood floors refinished and new floors installed in my family room and study. Footprints Floors did an excellent job. The new floors blend in with the existing floors. Couldn't be more pleased with the results.
Michael Riley 11/18/23 — google
Both Grant and James were excellent to work with. Their responses to my questions were almost immediate. I really appreciate the quality as well. Ramiro did a fantastic job with tiling my bathroom. Last but not least, the price quoted was very affordable and I deeply appreciate that! I would highly recommend Footprints Floors to the community!
Anne Eselun 11/17/23 — google
My wife and I contracted with Footprints for a tile replacement project in our home. Could not be happier and want to specifically call out Jordan and Al for their professionalism, customer service, great quality, and timeliness. We felt as very confident going into the project, how Jordan advised us all along the way, and the top-notch work that Al delivered. We love our new floors!
Bradley Smith 11/14/23 — google
This is the 2nd time we have worked with Footprints floors. They are very professional and do exceptional work. They are fair and of good value. There salesman, Jordan, communicated with us effectively and listened to our needs and cares and even chipped in with his own efforts in helping move furniture. Couldn’t be happier. Nice job Footprints!!!!
Bruce Eckley 11/7/23 — google
The crew showed up as promised and worked diligently thru completion. James did an excellent job of overseeing our project and it came out beautifully.
Mike McCarty 11/7/23 — google
Great professional company all the way. Installer, Freddie was awesome! Very nice, diligent, finished quickly, very clean and did a great job! James, field manager came to inspect the finished work and gave instructions on how to care for my floor. Very professional and knowledgeable. I would highly recommend this company.
Mary Cummings 11/2/23 — google
We are very pleased with the outcome of our project. We had existing tile, laminate, and carpet removed in half the house, laminate installed, and baseboards replaced throughout the entire house. Our sales rep, Grant, was responsive and went above and beyond to help resolve an issue of our own making. Our project manager, James, was attentive, listened to our concerns, and quickly jumped into action when issues came up. There was a disappointing issue regarding the quality of our baseboard installation at first; HOWEVER, James saw the problem and quickly found a solution. Communication is key and we couldn’t be happier with the outcome. Lastly, our installation crew, Escalera, did a phenomenal job, not only fixing the issues we had, but overall providing an excellent touch to the finishes. They suggested things on the fly that ultimately made the finished project look better. They truly acted as the professional with the expertise to foresee what would or would not work and what may or may not look good. While there was a hiccup in the middle of the project, the excellent communication with Grant, James, and Escalera made the finished project a great outcome.
Jordan Smith 11/1/23 — google
Footprints Floors did a great job on our floors. We used them to install LVP in our basement and lace in as well as install new hardwoods upstairs. Dustin was really excellent: great communication, on time, and he even went out of his way to help us fix and install our new vent covers in our hardwoods. Highly recommend
Nicole Jaeger 10/25/23 — google
Jesse and Jordan did a great job. Easy scheduling, great communication, and professional work. Thank you!
Kevin Hughes 10/12/23 — google
Excellent experience from start to finish! Jon set us up with Jordan to give us an estimate and a contract, Scott was the supervisor, and all of them and the work crews themselves did a fabulous job. The wood floor looks great, they interlaced our new floor into the old floor seamlessly, and the color is just right! Couldn't be happier!
Brian Moe 10/10/23 — google
I thought all crews all project managers, and salesman did an absolutely terrific job
Scott Harris 10/6/23 — google
These guys did the very best job! Better thab we could have dreamed of! We are so very happy we choose these professionals to help us. They executed on a very challenging job with flawless perfection super pleased. Thank you, Travis and team!
Michael Gieseman 10/3/23 — google
True craftsmen! Beautiful work lacing in new wood. Jesse was a great PM-good follow up and communication.
Patty White 09/29/23 — google
Footprints Floors installed new laminate flooring in our home and we couldn't be happier. Jordan Murphy our estimator and sales manager is an absolute pleasure to work with and advocates for all of his customers. James Dowdy, the project manager is very hands-on and great at overseeing the progress of the job. The crew lead, Fernando, is an extremely hard worker who showed that he'll do whatever's necessary to do right by the customer. Overall the experience with Footprints Floors was 10/10 and we highly recommend their team to anyone who wants to upgrade their flooring.
Justin Stasio 09/22/23 — google
Footprints Floors did a restoration on our main floor hard wood flooring, and we are overwhelmingly happy with the results. We had water damage on a 20 foot square area in the kitchen and an old damaged carpet inlaid in the living room. Footprints Floors replaced the damaged area in the kitchen and replaced the old carpet with hard wood flooring. They sanded the whole wood floor - old and new - and applied new stain everywhere. They laced in the new product into the existing wood flooring, and you can't tell the difference anywhere. They whole flooring everywhere looks new! Grant did a great job presenting the repair options. The work crew was so professional and hardworking. If you need a hardwood floor repaired, restored, or replaced we recommend Footprints Floors.
Mike Burgher 09/5/23 — google
I worked with Jesse on my tile project & he was amazing!! I was so impressed by his professionalism, responsiveness, and exceptional project management skills. He coordinated all of the work/contractors to complete the job and make any remaining repairs. He came by the house several times to make sure everything was perfect. I highly recommend working with him! Thank you, Jesse!!
Gray Woodham 08/21/23 — google

More About Footprints Floors of Tacoma


Professional Advice, Expert Installs


With your first call, you'll notice that Footprints Floors is different. You can call us a discount hardwood flooring installation and restoration company, but our full-service experience that includes highly competitive pricing and service extras like furniture moving and plumbing/appliance relocation are only a few reasons we are a step above the rest. We are close by, neighborly, and convenient and our number one goal is to make a great impression on you. Footprints Floors will do whatever it takes to make you happy with your floors and with us for years to come!

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