Footprints Floors of Tacoma

Excellent work

We worked with Jordan throughout our project. He was incredibly responsive and helpful when scoping the project. We couldn't be happier with the way everything turned out. High recommend working with Footprints!

When making a choice to refinish our ash floors i requested estimates from three companies. I was very impressed with Grants prompt response in coming out to the house and his professionalism throughout the quoting process. The quote was fair and concise in what we wanted including seeing multiple samples of sealers in order to have the finish we wanted. The job was completed beautifullly and in a timely fashion by Juan, Angel & Ivan. James, our Project Manager was there to do the final walk through and fix any of the areas we had concerns with. We appreciated his efforts to complete the job to our satisfaction. We had high expectations and had been in remodel mode for over 3 months which made for a customer who had a bit of exhaustion with contractors. I commend James for listening, explaining things and wanting to make the floors right & the project experience the best it could be! I would highly recommend Footprint Flooring for your project.✨️👍

Grant came to give me a quote on my hard wood floors. He was very friendly, knowledgeable, and transparent which I appreciate! Had a quote over to me shortly after his visit and the pricing is reasonable. Will definitely be using them for my floor repairs :)

From start to finish, the entire team was wonderful to work with. Everyone was on time and got the work done quickly for a fair price. Absolutely recommend Footprints Flooring and I will call you again for future projects!

Great communicators, good price, pleased with outcome

Namita, Marcus and Juan did an excellent job on our hardwood floors! I highly recommend them

Thank you so much for all the help from Jordan and everyone at Footprints floors. My new floors are beautiful, and I received excellent service from Jordan and Scott.

We had a wonderful experience with Footprints Floors. Jordan was truly friendly and helpful showing us the flooring options and explaning the product to us so that we made the right choice. And at the time of install, James the field manager made sure everything was explained to us and was resdy for the install crew to do their work. Ricardo and Joe then did an expert efficient and outstanding job laying our laminate composit flooring. I highly recommend Footprint Floors to anyone interested in installing such an outstanding product. Now we have a dog proof kid proof besutiful floor!

The Footprints Team of Todd, James & Freddie did an amazing job on our floor, and carried the whole process out very timely manner. I would highly recommend Footprints to anyone looking for flooring work.

I can’t tell you how HAPPY we are with our floors! James, Todd, and Ivan’s guys were able to get the perfect color out of old, ugly, beaten up wood floors and perfectly matched it with the new floors added.

I am so happy with the care, service and product from Footprints! From beginning to end, communication, measuring, help w choosing product and answering my 1000’s of questions was unmatched. Jordan is phenomenal and I could not and wouldn’t have done this process without him. Jordan had been recommended by a friend who also raved about him. I would do more home improvement projects if there were more Jordans in the world. My floors turned out absolutely beautiful and Jordan really helped me to determine what flooring would be best for my needs and I am so happy with my choice. A shout out to Marcus and the install team for all their hard work and craftsmanship.

The quote was very good. The workers were extremely quick and efficient. I would use them again if I needed them.

I have used footprints floors twice after having them recommended to me by a friend. I’m so very pleased with my floors after they’re finished. Freddy was my technician this time and did an amazing job refinishing, staining and varnishing the floor. He was efficient, speedy while maintaining quality work. He cleaned up everyday and there was very little dust even though he had to do a lot of sanding. James followed up after Freddy had finished and answered all my questions. If I need any work done on my floors I will be calling this company again

I contacted Scott Campbell of Footprints Floors through Angi’s List. I was determined to obtain five bids at least before I made any decision. I wanted to have my main bath converted from a bathtub to a shower. Scott gave me a very reasonable bid and his presentation included many choices pertaining to labor and material. My choice of contractors was an easy one and I give the highest praise to Scott, his foreman Marcus and his entire crew. The workmanship was excellent and communication was outstanding. I would recommend them in a heartbeat and use them again.

I went through a bit of a journey with these guys. Overall, they are great, but they got burned a bit by one of their contractors who didn't do a great job on part of my installation. It's uncomfortable telling a vendor that the quality of the work is not right, but they agreed, re-ordered materials, put a different crew on the job, and made it all right in the end. These things happen, part of life, whats important is that it was rectified in the end. They're good people with a good business and in the end I'd recommend them and will return to them for my next job.

Footprints did an INCREDIBLE job for us at our new place. Floors are like new! On top of that I shopped this job around to probably five local places and footprints price made it such an easy decision. Travis the project manager was super helpful through out and Freddie, who actually did the floor, was professional, helpful and an absolute craftsman. Jordan the sales guy was accurate in his quote, fast in his responses and great to work with

Jesse and his team are phenomenal to work with. Customer happiness is their top priority and I would gladly recommend them to others.

Really excellent company to work with! I always get a call back within a day of leaving them a message. Very prompt with texts and emails as well. They did a great job of replacing my tile kitchen floor in just under three days. I would absolutely recommend this company to anyone and would work with them again.

Was so awesome to work with Footprints! Our shower looks amazing and their attention to detail was fantastic. They are super responsive and wanted to make sure I was 100% happy. Everything felt seamless, even when we had a few unexpected things happen with the tub install (done by a different company). Grant, James, and Saul are the best!

We had our floors done by them and they repaired the floors when we had our sewer replaced. Great work from these guys.

I had a good experience working with Jordan as the project manager at Footprint Floors. There were a few hiccups along the way, but Jordan was always super responsive and always found solutions whenever there was an issue. He's a great project manager and treated my home and experience as if it was his own.

Scott, Marcus, and their crew provided exceptional service. They were patient with delays and scheduling difficulties on my end and were always quick to to respond to questions. The bathroom remodel was very well done and I couldn't be happier with how it turned out.

Our old tub tile was replaced with beautiful new tile. The price was very reasonable, the service was impeccable from beginning to end. Jordan and his crew went above and beyond to make sure we enjoyed our experience with Footprints Flooring. Thank you!

From the sales team, to the execution of the work. We had a great experience the floors look great!

If you’re looking for an honest, reliable, and high quality company for your flooring or tile needs, look no further! I’ve used footprints for a total of 6 house projects now, and have had a pleasant experience each time. They are a customer centric company who cares about doing right by their customers, are friendly, professional, and reliable. If you have the pleasure of working with Jordan, he’s one of the best out there - (if his boss sees this, he deserves a raise!) He went out of his way countless times to go above and beyond to take care of me, answer all my questions, and was friendly, professional, and extremely knowledgeable. He treated each project like it was his own, which was greatly appreciated. 100/10 recommend!

Great service! We had new hardwood floors installed that look fantastic. Smooth process from start to finish. On time and on budget.

Great experience from start to finish! Jordan was very honest, direct on expectations, and communication was quick throughout the process. Marcus and his team did an amazing job at replacing stained wooden slats, and lacing in new wood where a wall had been. No more high traffic wear areas. Looks as good as new! I wish I had done this earlier. The final product was incredible. Don’t hesitate to give them a call!

Exceeded expectations on all fronts: price, communication, schedule, quality, and overall installation. We installed about 1000 sq for new and refinished about 650 sq ft existing (30 years old). Working with Grant on the quote and timing, and Travis Bailey as our highly engaged and detail oriented PM contributed to a great experience. Absolutely thrilled with the outcome - loved the installation team and highly recommend!

My entire experience with Footprints was excellent. From scheduling the estimate to the installation and inspection, everything went smoothly and was easy. Jordan and James were a pleasure to work with; they went above and beyond to ensure the job was done right. I would definitely recommend them to others looking for reliable service.

Jordan and Marcus were awesome through the whole process and made things a breeze. The flooring came out amazing and couldn’t be happier.

Every step of my project went perfectly. From meeting with my project manager Jordan to discuss the details, to the follow up from the manager Scott, and of course the hard working crew who delivered an absolutely beautiful finished flooring. I had my doubts because of the bad shape they were in but they delivered on every promise. I highly recommend these guys. Fred

Namita was the rep we met with from footprints. She is very knowledgeable, and kind. I was very impressed with her ideas and suggestions.

Great experience. Our floors look amazing. Could not ask for a better company to work with. Thank you!

I recently had the pleasure of working with Footprints Floors Denver on a flooring project in my home, and I couldn't be happier with the results. The team provided excellent costumer service from my initial inquiry to the completion of the project. Everyone was responsive, courteous and attentive to my needs. The project was completed on schedule which I greately appreciated. I would certainly recommend Footprint Floors for all the flooring needs.

Awesome! That sums up my experience with Footprints Flooring. From the initial call to request a home visit and quote, to the continued communication throughout the project-they were there for support and education. Grant was extremely patient and talked through the options with us, came up with a reasonable quote-that was detailed and clearly laid out. He was always available to answer the questions, provide the stain samples and adjust the quote and work order as we added and removed things. He accommodated our schedule and there was no pressure/no rush atmosphere. Freddy was the man who did all the work-his attention to detail was exactly was we were looking for. He took his time and really knocked it out of the park. James was on site every day-updating and talking through what we should expect next and accommodating any concerns I had. He did the final walkthrough and was very pleased with the work as were we. Honestly the floors look brand new. Such a drastic improvement. I wiped highly recommended Footprints and would not hesitate to use them again.

I bought a condo from 1922 and the previous owner did not take care of the floors. I wanted to restore them and Footprints Floors Denver did just that! I worked with Jordan and he was so amazing and helpful. They made the floors look almost new! I am going to suggest them to anyone who ever needs their floors restored/refinished!

We are delighted with the work completed by Footprints Flooring. Our good experience began when Todd Park came to our home and gave us the estimate, which was very reasonable. The field manager, James Dowdy, was on top of things all the way. The father and son team (J and A Crew) did a spectacular job. They went above and beyond what was required. The floor looks better than it did when it was new. We’re very pleased.

Highly recommend Jordan for the pricing and Brent for the floor work. They were fast, efficient, priced great and my new house looks FANTASTIC. LOOK NOWHERE ELSE BUT FOOTPRINTS

My Footprints Floors experience has been amazing from the start. A++ perfection from the team with Grant in sales, James as project manager and Alex and Joel as installers. Zero complaints. Perfect work. Professional and considerate. I highly highly recommend!

The guys did an amazing job on my bathrooms + entryway. They didn’t cut any corners, and everything looks absolutely perfect. I also had hexagons, which is way tougher tile to work with / cut. They did awesome!!

Grant came to our house right exactly on time. He was able to quickly see the issue with our floor. Although he could have recommended a complete restoration of our floor, rather he suggested that a good cleaning would remove the film and cloudy appearance. He suggested a do it yourself procedure including suggestions about choosing the best microfiber pad and cleaning solution. It appeared we have been using too high a concentration of cleaner that caused the film buildup on the floor surface. The experience with Grant showed me that this business is professional in providing the best solution to your floor problem without regard to them capturing a quick sale for unnecessary work. Thumbs up to Footprint Floors!

I am so happy with my floor! The team is professional and took the time to do the project right. Jordon is truly knowledgeable and made sure my questions were answered throughout the process. I would highly recommend Footprints Floors and use them again.

Great work. Easy process. Great customer service.

Grant was so professional and knowledgeable. He provided every answer to our questions. Need more people like him. Customer service outstanding.

We have had our new laminate flooring for three weeks now, and it has been a fabulous renewal of our home! Count us as super fans of Footprints. The whole team stood by us the whole way through the process, and you couldn't find better installers than Ricardo and Jovan. Thank you, Footprints!!

Very hard working crew, made sure we understood everything they had to do, and what we should not do right away. The floors look brand new. The supervisor James inspected it and had the crew do some touch ups, quite the perfectionist! We are very happy with the work and highly recommend Footprints floors. This is the second time we have used them.

Footprints did a stellar job on my stairs and went above and beyond to make sure the job was done perfectly would hire again

Jesse helped me with a Tile and LVP installation in our new home. He was super responsive when I had questions, he gave great recommendations on design, and went above and beyond to make sure all my concerns were addressed. The tile and LVP install came out great, I 100% recommend him!!

New Shaw LVP was installed in 1200 sq ft of our house. Sales Consultant Grant was easy to work with and knows his product lines. Installer Douglas is a gifted craftsman of flooring and baseboard. Floors look super.

My experience with Footprints was fantastic from beginning to end. I needed an estimate appointment ASAP since we had a limited window of time before we were moving into our new home and the Footprints team got someone out next day to measure my project. Our project manager Jesse was SO helpful throughout the entire process, helping me with a specific shopping list for all materials needed (advising me on what i didn’t need and was trying to be sold at retailers!), helping me with delivery and even talking with me about how to stay on track with my budget every step of the way. The finished results of my floors are perfection! LVP and engineered hardwood on two different levels and all done within a a week and a half!! Jesse made sure any imperfections were replaced and corrected before ever discussing payment, and was consistently available for communication regarding the project the entire time. I couldn’t be happier with my experience, highly recommended Footprints Flooring!

Grant and his crew were really professional. The floor repair and refinishing was amazing. The floors looked better than I would have expected. I would not hesitate to rehire them in the future.

These guys are wonderful. Hard working and caring. Jesse and Freddie are top notch. I won’t hesitate to refer them. My floors are fantastic!!!

If I could leave more stars, I would. Footprints did an amazing job on our house and the price was amazing compared to three other companies I had come look at the floors. The color and finish were perfect! It was a bit dusty during and afterwards, but that's to be expected when you're sanding indoors.

This is my second experience with Footprints Flooring and I couldn’t be happier. Their service is top notch and workmanship is impeccable. Jesse communicated regularly and responded to my questions quickly and accurately. The entire team are true professionals and I highly recommend them.

Amazing service and great work

I had a wood floor repair done. I found this company to be responsible, reliable and reasonably priced. Namita Khana was my first point of contact and I found her to be well informed and professional. I would recommend Footprints floors or use for future projects.

I contacted Footprints Flooring to get a bid for repairing the oak flooring in our kitchen damaged by water. Unlike other companies I contacted, Footprints Flooring responded immediately by sending one of their project managers, Jesse, to assess the damage. Their bid was provided the same day. It was detailed and, unlike the other bids obtained, very competitive. Jesse was very responsive Tony questions and we selected Footprints Flooring for the job. We were very pleased with all aspects of the work. Jesse served as the project manager and Freddie performeded the installation and finish work. The quality of the work was excellent and was completed ahead of schedule. The crew was prompt in showing up and was courteous. Jesse was involved from start to finish and did an excellent job of keeping us informed. Overall the work was excellent.

Thank you so much to Footprints Floors and especially to Jesse Nicholas, who was our Project Manager for our entry stairs renovation. We had had no prior knowledge nor experience whatsoever with this Company, nor had it ever been recommended to us. So, when we subsequently contacted them for a staircase renovation bid in our home, we were naturally a bit apprehensive... However, the moment we met with Jesse, his expertise and ability became immediately apparent to us and we subsequently contracted with them. The Job was seamlessly and professionally performed and with as minimal living inconvenience that one could ever hope to have. They more than met our every expectation for success. Therefore, it is with pleasure that We can highly recommend Footprints Flooring to complete your job professionally, on time and on budget. Thank you again Jesse and Footprints flooring! Sincerely, Mallory Hofmann.

Footprints Flooring has done a great job in restoring the damaged staircase. Jesse Nicholas, project administrator has done an outstanding job managing crew. The stair case has now a great high gloss finish matching the existing stair rails. Thank you for your professionally completed job. I am so thankful to have the opportunity to work closely with Jesse throughout the project. Robert H.

Jesse and his team were prompt, patient as we waited for delayed delivery of the tile, and the final installation is perfect. HIghly recommended!

Great job. The team was professional and did a great job on the floors. They look better than new. Jesse was great to work with to setup the job and get it done.

We used Footprints Floors for 2 bathroom tile jobs and LVP floors in a condo. We really liked the fact that Jesse the project manager stopped by frequently to over see the projects. He was knowledgeable and always pleasant. All the projects turned out very well and we were very happy with the end results.

I just wanted to take the time to give Namita from Foot Prints Flooring an awesome review. We have been in the middle of a nightmare situation with another flooring company, and Namita is prompt, clear, has answered our questions, is consistent and has always followed through on our requests. She is absolutely incredible and I’m so grateful to speak to a professional I can count on.

If I could give a higher score, I would. My experience with Footprints Floors was amazing!! They tiled my floor, shower, and tub. These are genuine and fair people. I had a very bad experience with a contractor and had to redo everything. Footprints Floors came to the rescue. Todd the salesman came over and gave me an honest quote and went out of his way to make it affordable. James diligently managed my project and kept me in the loop every step of the way. He would send me pictures and check in with me to make sure that I was happy with the progress. Gabriel, the tiler, is very skilled and precise. I didn't see any flaws or things that bothered me. The work was quality and I loved the results. I will definitely be using them in the future to redo my hardwood floors and anything else that comes up

I had a wonderful experience with Footprints floors. Jordan and James were great at walking me through the process and communicating throughout each step. They refinished original hardwood floors from 1890! I highly recommend them, and would definitely hire them again.

We’ve used Footprints to re-do all of our hardwood flooring as well as for a bathroom tile install. They are so easy to work with, reasonably priced and the process is quick and seamless. Jesse is great to work with and easy to get in touch with when we have questions. We will definitely use Footprints again for future remodels!

First I want to say I apologize for reviewing this almost a week late. I have such a hectic and busy life at times with two small children and one with needs. With that being said, there is something to be said about how professional, humble, honest and understanding Todd and his team were with handling our situation and schedule. Being that we are so busy, they were very helpful and flexible with how they approached my family and the task at hand. Swift, punctual, and friendly. It seemed like they took extra care with replacing/upgrading the floors and Todd made sure the job was done correctly and neat to our liking, as well as his. He took time out of his day at least three times to come to the house and make sure we were taken care of. Todd, thank you and your team for all that you do. You can tell why this company has been in business for years. I’ve already given your contact info to multiple friends and family in hopes of referring more business. Well worth it!

We had a great experience with Foot Prints Floors when we decided to remove old carpet and install fresh hardwood. Our estimator Grant did a walkthrough with us for free and provided us with so much guidance and information as we are first time homeowners. Grant had a lot of patience with us as we asked for multiple estimates with different options. Once we decided to move forward the process went quickly. Scheduling, installation, sanding, and staining was efficient and very well done. Our installers were very polite and friendly and got the job done. We are thrilled with our new hardwood floors - it feels like a new home! I would highly recommend Foot Prints Floors!

Jesse was an excellent project manager from start to finish. When I needed extra help deciding what to put in, he sent me links, brought by samples after hours and then matched me up with a showroom for another expert opinion. He was in direct communication throughout the entire project, and helped to address a couple areas that didn’t flow with continuity the way we wanted. He was always the consummate professional & made us happy with our decision to go with Footprints for our floor replacement.

I hired Footprints Floors to do my backsplash in the kitchen. Jesse the project manager would stop by to check in the project, told me how much tile and grout we needed. I also wanted to add the backsplash in the bar area and he said it wasn’t a problem. They did excellent work, clean, respectful, and a pleasure to work with. I will definitely hire them again for my next project as we want to get our floors done next. Highly recommend!

This was a great experience from start to finish. Jesse was great at managing the project and Gabriel did an amazing job laying the tile. They were very respectful of my home and laid down flooring protectors throughout to protect my existing floors. I would definitely work with Footprints Floors again!

Jesse and Gabrial took care of us, ensuring our two tile projects came out great. Would highly recommend Footprints and will keep them in mind if any future projects come up!

Jesse was amazing! Couldn’t ask for anything more… very professional!

We worked with Footprints Floors to remove the carpet in our master bedroom, replace it with site finished hardwood, and match the color to the existing hardwood in the adjacent living area. Jesse did a great job of explaining the process, answering our questions, and providing an estimate. Freddie did an awesome job installing the hardwood and matching the stain. We’re so happy with our new flooring—highly recommended!

Jesse, Ricardo and the rest of the crew were prompt and professional. The job happened on time and on budget. Bravo!

Jordan Murphy is an exceptional young man who went beyond the call of duty with my flooring project. I liked him from the moment he came to my home to give me an estimate. He is very gracious, trustworthy, and professional. He is the reason I am giving Footprint Floors a 5 star rating. They are incredibly lucky to have him on their team.

Jesse was phenomenal in coordinating services for our clients. He was quick to provide and estimate, get us scheduled and ensured the work was done to a high standard. Cannot rate highly enough.

The sale rep was great!! Production Manager was always here in a timely manner at my request. Answered all my questions professionally... The crew was very respectful of my home.. Found some flaws in the floor. Called the Product Manager and everything was taken care of.. I love my floors!!!

Great experience and our floors look amazing. We love these guys.

They were professional and fast!

Footprints was awesome to work with. I am in property management and remodel and understand how the details matter. Jordan and Travis’s team did a great job on our kitchen and powder room tile floors with advanced designs and a fair price. I would %100 recommend and will use them again.

Jordan was amazing, they don’t pay him enough and his assistance throughout the project was great.

Jesse was great at project managing, and so good at communicating throughout! Ivan and Antonio did fabulous work! They were always on time and worked diligently. Our floors never looked so beautiful! So glad we chose this company!

Wonderful service. Grant's customer service was exceptional. Never too busy to answer any questions (and I had many) and responded in a timely manner. Highly recommend Grant Layman and Footprints Floors of Denver.

We had a tile floor installed, Rimiro was our installer. He did an amazing job, high attention to detail and the floor came out beautiful. Not an easy job as the tile was natural stone that had to match up to a wood floor, came out perfect. No job is without a few hiccups and the few that we had were handled by Jesse without any problems and handled quickly. Very happy with our decision to use Footprints Floors!

I cannot say enough good things about Footprints Floors! First of all, their pricing is so reasonable and the work they do is incredible! Jesse was the one who I was in communication with and he was nothing but professional, kind, knowledgeable, and communicative. He was prompt with getting us an estimate and they were able to squeeze in our job the next week while we were out of town! Jesse truly went above and beyond and would text me updates and pictures throughout the whole process. I never got the opportunity to meet the rest of the guys on the team but apparently Freddy was the main guy on the job daily…he did an EXCELLENT job. Our floors had been stressing me out because whoever redid them before we moved in did so incorrectly and the finish was flaking off everywhere. We are now so happy to have smooth, beautiful hard wood floors that we can enjoy and be proud of when we have guests over. So very pleased we ended up using Footprints Floors. I would recommend them to anyone.

If you’re looking for the floor company to go with this is the company ! They were tremendous and so patient and helpful ! Jordan answered my 1000 questions and was so patient during the process of finding the right floors . Scott was the project manager and he was also great ! He sent pictures during the whole week process and was very involved . Luis , who put the floors in was spectacular and did phenomenal work . Again , use them !! They also put my parents floors in as well and they are we recommend them .

I was very satisfied with the whole process. Jordan explained everything and there was no "hard-sell." I appreciated that James checked each morning to check on progress or questions. I was very impressed with the tile setting as there were two very difficult areas and he did them perfectly.

2 great experiences! We love our new floors and they made the process seamless and gave great advice. Excited to work with them more in the future!

Loved working with these guys! From working with Jordan on the sales side, he was super knowledgeable and friendly. We were able to come to a fair agreement that worked for both sides without too much back and forth. During installation, we spoke with Dustin to cover what Jordan and I got discussed. All was heard by Dustin and we were on the same page for the duration of the project. During walk through we identified a couple minor things to get taken care of and they fixed it in a highly expeditious manner. I highly recommend this group as they’re very friendly, fair, and knowledgeable while providing exceptional service from sales to final product. As an added bonus, the vendors that were needed throughout the course of the project were also very communicative and also very friendly to ensure we got our selected finishes delivered in a timely manner prior to starting the project.

Footprints Floors rebuilt our ballet floor at the Dance Conservatory of Denver and they did an amazing job! They were professional, punctual and friendly to work with. Thank you to everyone at Footprints Floors Denver!

Had my wood floors refinished and new floors installed in my family room and study. Footprints Floors did an excellent job. The new floors blend in with the existing floors. Couldn't be more pleased with the results.

Both Grant and James were excellent to work with. Their responses to my questions were almost immediate. I really appreciate the quality as well. Ramiro did a fantastic job with tiling my bathroom. Last but not least, the price quoted was very affordable and I deeply appreciate that! I would highly recommend Footprints Floors to the community!

My wife and I contracted with Footprints for a tile replacement project in our home. Could not be happier and want to specifically call out Jordan and Al for their professionalism, customer service, great quality, and timeliness. We felt as very confident going into the project, how Jordan advised us all along the way, and the top-notch work that Al delivered. We love our new floors!

This is the 2nd time we have worked with Footprints floors. They are very professional and do exceptional work. They are fair and of good value. There salesman, Jordan, communicated with us effectively and listened to our needs and cares and even chipped in with his own efforts in helping move furniture. Couldn’t be happier. Nice job Footprints!!!!

The crew showed up as promised and worked diligently thru completion. James did an excellent job of overseeing our project and it came out beautifully.

Great professional company all the way. Installer, Freddie was awesome! Very nice, diligent, finished quickly, very clean and did a great job! James, field manager came to inspect the finished work and gave instructions on how to care for my floor. Very professional and knowledgeable. I would highly recommend this company.

We are very pleased with the outcome of our project. We had existing tile, laminate, and carpet removed in half the house, laminate installed, and baseboards replaced throughout the entire house. Our sales rep, Grant, was responsive and went above and beyond to help resolve an issue of our own making. Our project manager, James, was attentive, listened to our concerns, and quickly jumped into action when issues came up. There was a disappointing issue regarding the quality of our baseboard installation at first; HOWEVER, James saw the problem and quickly found a solution. Communication is key and we couldn’t be happier with the outcome. Lastly, our installation crew, Escalera, did a phenomenal job, not only fixing the issues we had, but overall providing an excellent touch to the finishes. They suggested things on the fly that ultimately made the finished project look better. They truly acted as the professional with the expertise to foresee what would or would not work and what may or may not look good. While there was a hiccup in the middle of the project, the excellent communication with Grant, James, and Escalera made the finished project a great outcome.

Footprints Floors did a great job on our floors. We used them to install LVP in our basement and lace in as well as install new hardwoods upstairs. Dustin was really excellent: great communication, on time, and he even went out of his way to help us fix and install our new vent covers in our hardwoods. Highly recommend