Reviews & Testimonials
Hear from Footprints Floors of Coastal Carolina Customers
What Our Customers Say
4.98 Average Rating
Bob Greene
08.18.25 - google
Footprint Floors and owner Jeff are awesome. Great communications throughout the process, great installation service, fast scheduling, good product & install recommendations, and excellent customer service. Highly recommend.
Melvin Tootoo
07.30.25 - google
Jeff Barnwell and his floor installing crew arrived when as promised and after taking further measurements and assessments started work and didn't stop until the job was completed.
Jay Gee
06.18.25 - google
Beautiful job restoring our floors, everyone we dealt with was very professional and personable.
When they were done, our house was neat and clean and our floors looked great.
I recommend Footprint Floors without reservation!
Stuart Penman
05.22.25 - google
I cant recommend Footprints Floors more highly. We were amazed at how smooth it was from quote to finished floors. Great communication, high attention to detail, quick and efficient turnaround, friendly throughout. Zero issues. I only have good things to say.
mark gilmer
05.07.25 - google
Jeff was a pleasure to work with on both a professional and personal level. Very knowledgeable, walked us thru every step of the process. He was great with communication, and the work was completed on schedule as promised. The price was honest, affordable and competitive. We had all of the floors replaced in my mother’s condo, and Jeff’s team did an excellent job. The cleanup afterward was also great. I recommend them highly for any flooring job you may have. You won’t be disappointed.
Rod Holtman
05.07.25 - google
We had our entire home floors refinished before we moved in. We were in another state and trusted they would do a great job and they did. I look at my floors every day and love them and think about what a great job they did. Very pleased!
Andy Dowless
04.01.25 - google
I wanted my new flooring in a herringbone pattern. Because of the difficulty involved, Footprints was the first installer I contacted even willing to undertake the job. And they did beautiful work. Other professionals who come to the house for our continuing home renovation keep complimenting me on the quality of the work. And the crew was thorough, neat, and friendly. 1,000 percent would recommend.
Tim Curran
02.17.25 - google
Jeff and Gilson were excellent to deal with. From the first meeting Jeff reviewed our requirements and came back with a very detailed list of deliverables and Quoted a price. He was 100% clear in the services to be provided and committed to a quick turn around that he actually beat. The job was professional, the clean up was very well done and the final product was absolutely beautiful. I would highly recommend Jeff and his team for anyone needing flooring or wall tile work.
Truly one of the best service organizations I have worked with. Give them a call as you will be very pleased with their pricing and detail orientation.
Tim C
Lauren Beduhn
11.07.24 - google
Jeff & his team are amazing!! I had new floors in my house within a week of reaching out for an estimate. Gilson did a fantastic job putting in my flooring. Very courteous when it came to working around my work schedule & when it came to cleaning up my home afterwards . I will be recommending them to anyone I know who needs flooring!!
Nanette Thompson
10.14.24 - google
Excellent work Customer Service I would recommend them to everyone I know. Plan on using them again for my kitchen and bathrooms.
Sebastian Popescu
10.09.24 - google
Great craftsmanship on time and job done to perfection
I highly recommend
Rozana Dias
09.27.24 - google
Excellent customer service
Tara Echeverry
07.23.24 - google
Jeff was prompt and great with communication. His guys were polite and efficient. Our floors look awesome! I went through Floor and Decor, and requested Jeff with Footprints Flooring. From estimate to floors complete in less than a week...and the work was done in 5 hours, start to finish! I highly recommend
Claire Luft
05.31.24 - google
Jeff with Footprints Flooring was quick to reply, get me a quote and do the job in a tight time frame. He was communicative and easy to work with!
Karen Hughes
05.05.24 - google
The owner Jeff Barnwell was delightful to work with. He and his team have excellent skills and attention to detail. They were all very accomodating and completed 3 different flooring areas perfectly!
David Lipscomb
05.02.24 - google
Jeff was very helpful to identify the cause of some squeaky wood floors.
Phil Wright
04.15.24 - google
I am a picky DIY'er and in most cases, when I hire someone to come in and do things like cabinets, flooring, countertops, etc., I am not totally, completely, satisfied. However, I have to say that Footprints Floors knocked it out of the park with replacing the flooring in my whole condo with a new Luxury Vinyl Flooring product that we got from Floor and Decor.
We just love the new floor, and the workers at our place were very pleasant and diligent about making it perfect.
I would recommend Footprints Floors to EVERYONE who lives in this area and needs floor work. We are very pleased!!
John Pascoe
04.12.24 - google
Jeff and his team were prompt, professional, and the work was done very well. Very satisfied.
Jeff Bickford
04.12.24 - google
Jeff worked with us from day 1 and did what he said he would do. Great recommendations, reliable, timely, and the quality of work was just what we expected. Would recommend Footprints Floors for fair prices and quality work.
Lori P
02.29.24 - google
Great tile backsplash work.
Pam Plesnarski
02.12.24 - google
Was a great experience. Jeff really worked with with us due to our timeline and that was really appreciated.
Patrick Nelson
02.07.24 - google
Excellent detail work. We are vey pleased. Thanks Jeff.
Lauren Heffernan
02.02.24 - google
I am very happy with my recent floor installation. Jeff was extremely pleasant, knowledgeable and easy to work with. The installers were very thorough and made sure it was installed properly. Would definitely call again should the need arise.
Angie Whitley
01.02.24 - google
Very dependable!! Jeff showed up exactly as promised to give me a quote for the floor installation in our new house. He was very professional and very patient, answering all my questions. He worked with me on securing the date for installation. The fellows who installed the floor could not have been any nicer. They were very neat and very respectful of our property. 10 out of 10 recommend!
Jana Swan
12.03.23 - google
We recently had them install a vinyl tile floor in our 3 season porch. The installation took less than 4 hours. Jeff coordinated everything to accommodate our schedule. We are very pleased with the installation.
Charles Wilkinson
11.21.23 - google
Awesome job and beautiful results. Five star rating all the way. ⭐️ ⭐️⭐️⭐️⭐️
Richard Weiss (Rich)
10.20.23 - google
Jeff arrived on time to measure and provided us with a quote in a very timely manner. The crew he had installing the floors did an excellent job and finished in one day. Everything was cleaned up before they left and the new engineered wood floors look beautiful! We highly recommend Footprint Floors of Coastal Carolina for anyone looking to have floors installed.
Cheneta Fennell
09.25.23 - google
Very professional! The project was completed on time and it looks outstanding! The workmanship was exceptional! Very neat and accurate! Job well done Footprints Floors! Would we use them again, Absolutely 👍
Michael Bearak
08.09.21 - google
I have seen Footprints Floors' work in a number of places both commercial and residential and each and every time I have been thoroughly impressed with the work I have seen the quality of the both materials and the installation and in talking with those whose flooring it is, I have come to believe that they are an incredible value too. I can't wait until my next flooring needs as they will be my first call!
shirley mayfield
08.21.23 - google
I had stair treads, bannister & newel post restained & updated to match new wood floors. Work was done quickly & professionally. I wasn't home when the work was completed, after the fact, I saw a few small that I thought needed a touch up. Coming back to touch up was not a problem, scheduled immediately & touch up was finished in no time. Excellent work.
Lisa Perez
08.18.23 - google
Jeff and his team are the BEST you will ever come by! Thank God we met him, his quotes and professionalism beat any quote and flooring job we have ever had done on any of our rentals. Jeff is our flooring guy going forward 👏 we're so happy to find honest professional work at affordable price ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Lauren Wipfield
08.15.23 - google
I can't say enough good things about Jeff and Footprints Floors. Although our needs were minor, Jeff was courteous, engaged, and professional when no one else was. He truly went above and beyond to help us when we needed help. He was responsive, prompt in reply, and communicated with us effectively too. All in all, we definitely recommend Jeff and Footprints Floors to anyone who needs flooring work done.
Tambra Jackson
07.31.23 - google
Outstanding customer service and personable. Would use them again.
traveling sue
07.30.23 - google
Jeff Barnwell arrived and reviewed the project which was a tile floor for my screen porch....he gave me the quote--written--after reviewing and we set a date to do the job. He and his installer arrived as promised. Did the job in the time range agreed to....Very easy to work with...And the floor looks great!! Very pleased....would highly recommend.
Jennifer
04.25.23 - google
had a very positive experience and would highly recommend. looks like a new house
Vito Formica
04.25.23 - google
Jeff gave a fair price when compared to other local vendors. His work was spot on and the results were beautiful. I hadn’t planned on refinishing the existing floors, although they needed it. I figured since his work, installing the new wood floor was so good, and the furniture in the house was all temporarily rearranged, I thought why not? Great decision! He did all the existing floors including the stairs, and two days later I felt like I had a brand new house. I will definitely recommend them.
Valerie Zeppelin
01.11.23 - google
Jeff of Footprint Floors was prompt, polite and reasonable. He and his team removed old carpet and installed new LVP flooring. Jeff was very knowledgeable and helpful in choosing the correct flooring for me. I definitely recommend Jeff for all your flooring needs and I will be using him in the future for upcoming projects.
Ron Watson
11.19.22 - google
Great experience from beginning to end. Jeff did a great job explaining everything during visit for estimate, no pressure, very willing to work within our schedule. Installation day was awesome, workers were on time, worked hard all day, answering any questions we had. Installation was completed in ONE day, amazing! Work was very professional, we absolutely love the finished product.
DEFINITELY would highly recommend Jeff and Footprints Flooring!
John Huntsman
11.15.22 - google
Forgive my delay in providing a narrative to accompany my rating. My error. I am thoroughly impressed still with the tile floor installation in the sun room. Jeff was quick to provide an estimate, which I found to be fair. The installation team members were skilled, professional, gave good attention to detail, and were artistic in laying the individual tiles. I could not speak in better praise and in expressing my satisfaction. Thank you Jeff and Footprint Floors.
Lana Pate
11.11.22 - google
I could not be happier than I am with this place has Jeff and his staff are absolutely amazing and he went out of his way over and beyond what he promised and I am s meo so pleased Jeff thank you and Jose thank you for you and your crew the fine work that you d you always do you work so very hard Jeff thank you so much I know what you did and I know how well you performed at my propertand so grateful I will be happy the rest of my life and I ever have any other flooring or any work nothing you can do I will feel free to call I'll tell you that I hope I'll be welcome too I am so so folks he went over over and beyond what was required I am so so grateful and so thank you so thankful to him Jeff and your crew I just want to say God bless you and have a wonderful Thanksgiving to you and your family and all your customers thank you so much bless you talk with you later I hope Jeff please give me another text you know I can't hear but if any of your customers want to text me I'll certainly text him back thank you so very much and bless you bye-bye it didn't go
Gregory Morter
10.28.22 - google
Business owner Jeff came out personally to perform the assessment of our needs and always very responsive to communications. The work crew was prompt, professional, friendly, and efficient. The repairs were completed in one day and the price was very reasonable. I was extremely pleased with the result and every aspect of dealing with Footprints Floors of Coastal Carolina.
Rebecca D Marriner
09.17.22 - google
From the time Jeff came to do my estimate to the install being finished was about a week and a half. His installer Jose had a concern about the flooring and contacted both Jeff and myself instead of just installing Very Very professional!! I could not be happier with my new floor!!! Thank You Jeff and your Amazing installers!!!
Kevin Uzzle
08.25.22 - google
Very professional, provided an accurate estimate of materials, installation was smooth and the couple of details that needed adjustment were promptly resolved. Would recommend and will use again!
Megan R.
08.16.22 - Thumbtack
Jeff and his team were a pleasure to work with and very professional. My husband and I couldn’t be happier with the new kitchen backsplash. Looks amazing!
Richard Boughton
07.14.22 - google
I would very much encourage anyone that needs hardwood floor restoration to speak with Jeff at Footprints Flooring. From our first meeting, Jeff thoroughly explained the entire process and provided a quote on the spot. The workmanship that Nelson provided was impeccable and both Jeff and Nelson both came to our house on a Sunday to ensure that we were happy with our newly finished floors. That’s the kind of service that is above and beyond. Communication was two way through the entire process. Again, I would highly encourage Footprints Flooring to anyone going forward.
Brian
06.15.22 - google
Footprints was awesome. Jeff came in and worked on a repair and it looks great. Free Estimate on a replacement floor and he was very kind and knowledgeable. Would highly go with them than others.
MM Finck
05.27.22 - google
I cannot say enough good things about Jeff and his team. For two years, we have been trying to get this project done. One contractor took on the work and then couldn't get the materials and simply ghosted us for months before telling us why. We lost an entire rental season to the silence. Another contractor took on the work and then pulled out because of understaffing. Another two months lost. There is no doubt in our minds that had we started with Jeff and Footprints Floors, it would've gone much more smoothly. He and his were extremely responsive and extremely communicative. He was very open about possible delays on materials and planned for them. He stuck to a deadline which saved our rental season! AND THE WORK IS PHENOMENAL. He even saw a few boards that were damaged in another room that he was not working on and replaced/repaired them! He said, "I couldn't just leave them like that." Haha. A perfect example of his work ethic. HIGHLY RECOMMEND.
Jen Iapalucci
04.14.22 - google
Responded quickly, scheduled within a week and the job was finished in half a day, very easy to work with.
Jen Iapalucci
04.14.22 - Thumbtack
Responded quickly, scheduled within a week and the job was finished in half a day, very easy to work with.
james fox
04.06.22 - google
Jeff and his team were very professional! We love the job they did and actually finished sooner than proposed!
james fox
04.06.22 - Thumbtack
Jeff and his team were very professional! We love the job they did and actually finished sooner than proposed!
Michael G.
04.04.22 - Thumbtack
Jeff is in constant contact throughout the job. He and his crew were great to work with.
Mike Burge
03.28.22 - google
Jeff and his team did a wonderful job reflooring our entire home. He was able to come out and quote the work within a day of originally asking. Also, they were very flexible with timing as we were coordinating other home projects such as painting. The team showed up early every day and finished the project early. During the project they would send photo updates of how the floors were coming along. When completed the house was left in great shape. We are very happy with how this project turned out.
Bio-Dry Bio-Dry
02.28.22 - google
I changed accounts and my old review got removed. Good company and recommend Jeff.
Sandy Stone
01.27.22 - google
Great job and quick turn around on our vacation rental. They finished in about 2 days and we were able to get it in between bookings.
Bill Scott
12.25.21 - google
They did a good job with our floors at our beach house. They look good.
Melissa Silva
12.22.21 - google
Jeff B was incredibly helpful on educating me on flooring recommendations and was very responsive to my questions. The work was done on a rental property without my presence and other contractors who were also on site said the work was very good. They were incredibly quick in the work also.
Laura Fraser
11.04.21 - google
Replaced old carpeting with engineered vinyal waterproof flooring.
Jeff came out as scheduled, on time gave quote. After checking out other vendors, went with Footprints.
Scheduled install, on time,finished 3 bedrooms in a day.did walk through after finish , crew very professional. Very happy with results!
Jennifer Cherry
10.28.21 - google
Jeff and his crew was there when they said they would be. Moved everything and moved all back the way it was when they started. They said maybe 5 days and it was done in 2. We are very satisfied with Footprints flooring. They know what they are doing and do it very well.
I highly recommend this group for any flooring job you have.
Edwin Jousma
10.22.21 - google
I needed advice on some flooring issues regarding water damage from my dishwasher so I could back up my insurance claim. I called on a Tuesday, left a message, got called back right-a-way and Jeff came out to my house on the Friday after. He is professional, courteous and gave me some solid advice on how to move forward. At this point, I will need to dry out my floors more to see if there is any further extended damage, but I will not hesitate to call Footprints Floors of Coastal Carolina if I need actual replacement of the involved floor sections.
Potential customers: Do not hesitate and give them a call, I am sure you won't regret it.
Thank you Jeff for coming to my house to give me solid advice.
Wesley Allen
10.01.21 - google
They do great work with fair pricing and timely service.
Glen A.
09.29.21 - Thumbtack
We needed some work done so we could sell our house. Just look at these floors!
Cammie Daniels
09.06.21 - google
I would like to highly recommend Footprints Floors of Coastal Carolina for their professional service during the remodeling of our house. It was a pleasure working with a company that was dependable, courteous, and provided excellent workmanship.
Allen Baker
08.27.21 - google
Jeff arrived when he said he would, answered all our questions, and provide us with a detailed estimate as to the work to be completed. After a terrible experience a few years back with a flooring company through Lowe’s we decided to go with Footprints Floors of Coastal Carolina and I’m glad we did! The installers arrived on time on the date I was told they would be at my home (which in my opinion is exceptional and often hard to find). The work was completed in timely manner, it looks great, the installers cleaned up and I wouldn’t have even been able to tell they had been there if it wasn’t for the beautiful hardwood floors they left behind. I’m so glad we went with Footprints! I would highly recommend giving Jeff and his team a call if your looking for a top notch flooring company.
Jon Michel
08.15.21 - google
Nice job!
Alison Edmonds
08.13.21 - google
Jeff and his crew installed engineered wood flooring for me. They were prompt and friendly.
Shea Brandon
07.22.21 - google
Jeff is awesome, does professional work.
Learn More About Our Company
Ask a Flooring Expert
Meet Bryan Park
Bryan Park is the Founder and CEO of Footprints Floors and its sister company, Footprints Bath and Tile. With years of experience, our family-owned business has become a trusted partner for homeowners. We specialize in flooring installation and restoration, delivering tailored solutions for any home. Footprints Floors embodies expert craftsmanship and personalized service.
We have a team of experts ready to bring your vision to life! Do you have a flooring or tile question? Our team would love to help!
Ask a question and we’ll be in contact shortly!
Flooring Contractors in Wilmington / Southport, NC
Why Choose Footprints Floors?
Highly Competitive Pricing
Because we run a mobile business model (our estimators, project managers, and installation technicians come to you), we never need to spend money on expensive showrooms, unnecessary overhead, or storage space for flooring materials. This keeps our overhead costs extremely low, and we happily pass our savings on to you, the homeowner!
One-of-a-Kind Service with Integrity
At Footprints Floors of Coastal Carolina, we ensure every customer receives a superior level of service. Our unique business model allows us to offer our customers options that our competition simply can't. We pride ourselves on being honest and serving our customers with integrity from start to finish.
Our Strong Wilmington / Southport, NC Reputation
We have created a unique company structure that promotes the best in people, products, and business practices. Putting the customer first and striving for an impeccable reputation in the flooring industry is our primary goal, and our success is evident in the excellent customer ratings we've received with Google, HomeAdvisor, Yelp, and more!
Financing Available
Prefer to pay over time rather than all at once? Submit an estimate or call us for more details on financing your flooring project!
Get 20% Off
Loba Flooring Materials
Footprints Floors of Coastal Carolina wants to help you maintain your beautifully installed floor. That is why we have partnered with LOBA to bring you their LOBA Home floor maintenance product line.
First time customers only. Discount automatically applied with Footprints Floors of Coastal Carolina installation.
FAQs
Footprints Floors specializes in expert flooring installation, no matter the material. Our skilled contractors have ample experience with hardwood, laminate, vinyl, tile, engineered wood, and more.
You can trust us with any flooring project, big or small. Just let us know your home improvement vision, and we’re here to deliver impeccable workmanship every time.
The best flooring for your home will depend on the size of the space, your lifestyle needs, and your personal style preferences. High-traffic areas like bathrooms and kitchens may benefit from water-resistant options like vinyl or tile, while bedrooms might be more comfortable with carpet.
The function of the room is also very important. Families with pets or children may prioritize a material with easy upkeep, maintenance, and stain resistance. We are happy to guide homeowners through these decisions by assessing the space and recommending flooring solutions.
Flooring installation timelines vary based on the size of your project, the type of flooring, and the condition of the subfloor. Generally, smaller rooms can be completed within a day or two, while larger or more complex projects, such as multi-room installations or custom patterns, may take up to a week.
Preparation work, like removing old flooring and repairing the subfloor, can add time to the project. When you sign onto a project with us, we provide clear timelines during the initial consultation so you know what to expect.
Flooring installation with Footprints Floors starts with a complimentary in-home consultation and free estimate. After we help you decide the best flooring type for your space, you’ll find and purchase the necessary amount of material.
We begin the project by prepping the installation space, removing existing flooring, and cleaning the subfloor thoroughly. Any necessary repairs or leveling will be completed to create a stable foundation.
The flooring will then be installed along with any baseboards, trim, or sealants. When our install team is finished, they will clean up, leaving your home as it was before the project began.
Choosing the right flooring contractor for your project will save you time, money, and stress. Look for contractors with a strong local reputation, verified licenses, and insurance coverage. Reviewing examples of past work and customer testimonials is a great way to check for reliability.
Be clear about your budget and timeline, and choose contractors like Footprints Floors who communicate openly and provide free estimates before starting the job.
Yes, all contractors working on our team are fully licensed and insured for flooring installation. They undergo specialized training and are committed to professionalism.
You can trust Footprints Floors contractors to manage your flooring project with integrity and professionalism, ensuring full compliance with local building codes and manufacturer warranty standards.
