Footprints Floors
Reviews & Testimonials

The whole experience with Footprints was amazing. Namita was great to work with planning out the project. Jesse, the project manager was easy, friendly, professional and very responsive. The crew who did the actual work, perfect!!! Very respectful, a perfectionist, just did a beautiful job! Thank you so much Footprints for a fabulous job! We will come back to Footprint’s for any future tile and flooring projects

Great communication with this company and customer service! Work crew did an excellent job!

I would like to thank Jesse Nicholas and Dusty for their exemplary attention to detail, friendly professionalism, and ability to mitigate problems and expeditiously find solutions. From the moment Jessie began managing our bathroom re-model, my wife and I realized we were dealing with someone who values their customers. Jessie is a good listener. Not many people listen, they just want to tell you what you should think. Not Jesse. A few unforeseen issues came up (we were out of town BTW for the project) during the re-model, but Jesse's transparency for some ideas gave my wife and I an opportunity to find the best and most cost effective solution. Now too Dusty. I have served in the military and have owned many homes throughout my life because of traveling around. I have remodeled entire homes...therefore dealing with many contractors and professionals. Dusty is an anomaly! He is a master craftsman. His attention to detail is exemplary. We received pictures of the work every day. He cleaned up as though he was never there. The fact that we weren't home and never would have known speaks volumes about his character and integrity as well. We had our wood floors re-finished by footprints and Jessie managed that project. There was an issue with the first crew and Jesse made it right. Brought in a different crew and fixed our floors. Because of that, we chose Footprints to re-model our bathroom. If would not hesitate to use or recommend HIGHLY your company because of Jesse! I also wish all of my contractors were as gifted as Dusty. If they were, I might have less grey hair. Thank you both for a phenomenal job and making this an enjoyable experience! Respectfully, Bob Zimmermann

they did amazing work on our hardwood flooring repairs. We had water damage and there were repairs make it seem like the damage never happened. They also gave us a really good paint job and the floors look better than they did before.

They did a good job an were fast responding

My experience with Footprints Floors was excellent. Detail-oriented and professional, Jesse ensured the installation of hardwood floors and tile was done on time and to a high standard. Wood installers Antonio and Juan used their expertise to match, near perfect, the precise color and wood grain patterning of older existing hardwood floors in the house. In addition, they had the talent to create a wood flooring "picture frame" around the fireplace and beautiful, rounded-edge wood riser on a large stair and curved step. Rimiro efficiently installed tile in the laundry room to precision. And to top it off, Footprints floors offered the most competitive quote from all bids requested!

Great team, very reliable and professional. Will use again!

James was amazing to work with and went above and beyond with his customer service.

Had a great experience with Footprints Flooring starting with Grant who came out to measure and give us a quote. He was on time and very polite. When it came time for the installation we had James Dowdy the on-site supervisor and Adrian the installer. These two gentlemen were fantastic. They were always on time and we couldn’t have asked for better communication. They called and texted keeping us informed every step of the way. We ran into a couple of issues with finding the correct transitions and finding asbestos in our old flooring. James did everything to help us. He went all over town looking for transitions until we found something that worked. He also saved us time and money by picking up a sample of our old floor and taking it to a lab himself so we would know for sure it was asbestos. Then he did everything to help us take care of the issue quickly. Our floors now look beautiful thanks to the skill and hard work of Adrian. He worked hard and fast and we are so pleased with the end result. I highly recommend Footprints Flooring and especially James and Adrian. We will be calling on them again when it comes time to do the rest of our floors.

Jordan Murphy, our salesperson, went above and beyond, the work crew showed up early and worked late to get the job done, the Foreman James Dowdy made sure we were happy and even offered to send up a warranty crew to buff out a large scuff we put down the hallway when putting our furniture back - very happy overall and would highly recommend Footprints Floors for hard wood floor refinishing!

When our houses flooded a few months back we were concerned about juggling the different tasks of the remodel, flooring, water mitigation, drywall, etc. when it came to flooring, from the initial walk through to the end James and his team (Ricardo and Adrian) provided a 5 star experience. Not only were they on time, responsive, and professional. The overall work that they provided was top notch. From dealing with difficult conditions in an older home, they were able to navigate through this while still leaving the place better than it originally looked. I would recommend this crew to anyone that is looking to have a hassle free, 5 star experience.

We had Footprints do 2 projects and each one was completed with high quality. The tile we picked for the 2nd project was warped so it had to be removed and reinstalled with new tile. Mario and Saul did excellent installation and Jesse made it happen with no extra charges. We highly recommend Footprints for flooring projects.

Very professional, responsive & most importantly great tile work

The floor turned out very nice. I am happy.

Dustin and his team did a great job. The communication was great and they were fast and efficient.

Jesse who oversaw the tile project, Jr. and Eric, the two tile installers, are great people and very professional to work with. The tile job that was installed in a quick and timely manner. Very detailed on the tile job and clean up. - thank you very much!

I can't say enough good things about Footprints Floors! They are wonderful and the floor are so beautiful.!! Jesse the project manager was always involved, either here checking on the job personally, or calling us daily to check in. The tile Installers Jr and Eric's work was perfection. They are respectful of your home and they don't cut one corner. They are fantastic! If you need new floors, don't call around and get quotes, just call Footprints. They will do it right. I am so pleased with this company :))

I had Footprints Flooring install laminate flooring in our entire home. Joelle and Alex did an outstanding job. They are very experienced in replacing hardwood and laminate floors. I would recommend them to everyone. They were always on time and took extra time looking over their work. Very polite. Jessie is a great supervisor and always communicated with me and always returned my phone calls. We plan on using Footprints again for upgrading our bathrooms.

They are responsible in price have professional and friendly staff and back their life time warranty. I definitely recommend them for their installation and resurfacing of hardwood flooring!!

I'd highly recommend this group. I worked with them over the course of a couple months and couldn't have been happy. Super responsive and flexible to my budget. Great quality and excellent customer service.

We wanted to thank Footprints & the team sent out to install and refinish the wood floors in our home. Jesse was the project manager with Derick and Nick working on the installation. Derick did an outstanding job installing the wood in the living/family area and then making it blend with the already in place wood floors in the kitchen/breakfast area. You can’t tell that a few weeks ago, the family room was carpeted; it is now seamless and beautiful. Thank you for sending people who are skilled, take pride in the work they do and were helpful regarding any questions & concerns we had.

Great quality work, accommodated our schedule.

I would find it hard to use another company for tile and/or vinyl flooring installation. They did my backsplash and put in an entirely new floor. There were some boards that didn’t sit right and they replaced the entire section at their own expense. Backsplash couldn’t have been done better. The real value in this company is their responsiveness and dedication to quality. If you notice an issue after installation which is common regardless of who installs given the nature of the work they 100% will fix it at their expense. This is very rare in the industry and the principle reason I will use them again in the future.

Great work by Alonso, Alfonso and their team. Highly recommend, they ensured that the work was done properly and up to high standards. Fair pricing + Great Job = Fantastic Company!

This was my first time using Footprints and I was very impressed. As a family owned company, their customer service is top notch and everyone was very attentive. The crew arrived on time and finished ahead of schedule. Jordan came by to inspect everything and even to pick up the deposit and final payment. The work was perfect and they even cleaned up after. Definently recommend if you need floor work done.

Just wanted to give some kudos to Dustin for taking charge in a difficult floor refinish and stair install and make it smoother in the outcome. Dustin communicated when there was an issue and always followed up.

Beautiful tile work around my fireplace.

Jesse was very available and helped us with getting the vinyl plank flooring to transition to carpet. Joaquin was good when he was here. Wished he could’ve stayed and just worked on our project. He stayed late fixing a leak behind the fridge and made sure the job was finished before thanksgiving dinner.

Jesse and the crew from Footprints came for a beautiful floor installation. Not only was he and the crew prompt and detailed, but super friendly. Over time, one of the transitions developed a squeak. Jesse came right out and repaired it, no questions asked! We love our new floors and would give a 6th star for customer service if it were an option. Strongly recommend.

When my project began a month ago, it was plagued with mishaps. Jesse stepped in to give personal attention to the corrections required. He maintained constant communication and was onsite daily to ensure everything was being performed properly. His follow up was unquestionably instrumental in keeping me at ease with developments. I hope Footprints appreciates his concerted efforts…he is a gem of a service professional!

We are so glad we worked with Footprints Flooring to refinish our floors and install laminate in our kitchen. We gave them a truly difficult task and they exceeded our expectations. Not only was the end product absolutely stunning, but the team was communicative, resourceful, kind, and accommodating. We added an area on mid-project thinking it would need to be a separate project, but they were able to fit us into their schedule and have the entire project completed even sooner than we expected. Will be showing off our floors and recommending Footprints for years to come!

We can't say enough good about Jordan in sales and Dustin in production. It was no small feat getting everything together to do a large flooring job for us. We live up in the mountains.... getting all the crews up here to work was no small task. Footprint did a great job of hiring people to come out and work to get our project done. Of course there were things that went wrong but Footprint was always there to take care of the situation! We kept Jordan and Dustin very busy but they came through each and every time! We highly recommend this company!

Quick to provide a bid for the work! Great communication throughout the whole process. Having a “project leader” and talented installers made the whole process go smoothly!

Fast, clean and impressive floor refinishing and repair of water damaged boards

Footprints was awesome. We originally started our kitchen tile project working with a home improvement store, and was quickly disappointed with their knowledge and customer service. I am a novice when it comes to tile work, and needed professional design and installation services. I then searched for another company who specializes in tile work and found Footprints Floors. They were professional, extremely knowledgeable and the workmanship was exceptional. I can't say enough about this company. If you want to make your tile work "pop" and want it done right the first time, I highly recommend Footprints Floors.

This is the 2nd time we have worked with Footprints floors. They are very professional and do exceptional work. They are fair and of good value. There salesman, Jordan, communicated with us effectively and listened to our needs and cares and even chipped in with his own efforts in helping move furniture. Couldn’t be happier. Nice job Footprints!!!!

Footprints did a fantastic job refinishing our oak floors. They quite literally look like new! Price was reasonable, work was completed early (yes, you read that right), and the whole team was very professional. Highly recommend!

Footprint installed two rooms of maple flooring. They resurfaced our damaged 18 year old maple. They did a fabulous job! Our house feels new and beautiful. You cant tell which is old, which new. I definitely recommend this company!

Jordan was great to work with. My backsplash turned out beautiful. Thank you

They did a wonderful job installing my slate floor.

Footprints did a great job and our floor looks fabulous.

Great service, very impressed with the job, thank you!

The carpet was replaced by LVP. Jesse and his crew are really good at flooring. No shortcuts. It turned out beautiful. He also modified my cupboard so my fridge would fit, and installed toe kicks and quarter round. I’m really impressed with Footprint flooring! It was the second project Jesse’s team did for me, and he is doing some tile next. Love them!

We were very pleased with Footprints Floors. Their professionalism, knowledge and friendliness were exceptional! The quality of their work was A+. We would highly recommend them if you are looking to have your wood flooring and baseboards installed.

Foot prints crew was absolutely professional and demonstrated high quality work on our wood flooring. I would 100 percent recommend them for any of my internal wood or tile projects!!

The floor was sanded and stained! It turned out beautiful and they kept their word to make it perfect! Dustin and Juan were very professional and personable.

Dustin and Juan were great, the hardwood floor installation went on without any problems and the end result looks fantastic.

I requested a bid for hardwood installation, and worked with Jordan and his team. Throughout the scheduling, in-home measurement and bid creation process, Jordan and his team were extraordinarily professional, courteous, and responsive. They communicated clearly, performed each task when they said they would, and treated me very well throughout the process. I highly recommend them!

We used Footprints Flooring for the refinishing of our hardwood floors & they did a FABULOUS job!!! The guys were on time, efficient & very easy to work with. Our floors look better than I ever imagined! They look NEW!!! They guys were all so pleasant & asked for our feedback along the way. I honestly felt that they strived to make us happy! Never knew “floor guys” could have so much attention to detail!! Hands (or feet- lol) down, I highly recommend this company to anyone needing a quality flooring job!! Footprint Flooring’s 5 STARS are well-deserved!!

Had a crack / hole in my hardwood. The Team was great. I would use them again. Great job…

Footprints floors did an amazing job refinishing my hardwood floors they look brand-new. The crew was very nice and started promptly every morning, Dustin communicated great and explained everything to me. I would definitely use them again. Thanks footprints

Good crew. Would definitely use again

Thank you Footprint Floors for yet another job well done. The contract team and project manager were amazing. The contract team took great care in protecting our property. This job required them to retain our staircase. This was not a simple endeavor by any means. The team went above and beyond to make our staircase look so beautiful, so amazing and brand new. They were very detail oriented, took great care when cleaning up at the end of each day, and were truly outstanding. This is the third time I've used Footprints and highly recommend them to anyone considering their services. Thank you again!!!

Ivan and his crew were hardworking and Steven was great! Love my floors.

The crew produced a fantastic finished product that certainly met our expectations.

I had kitchen backsplash tile installed by Footprints. From the in-house measurement all the way through the install, the entire crew was fantastic. Good communication, on-time, courteous, craftsman quality work, and thorough clean-up. I will absolutely be calling them for my next tile/flooring project and recommend them without hesitation! AF

Great experience with Footprints floors. All of their installers and staff were prompt and easy to work with.

Very professional and helpful. Got the job done quickly and it looked great.

Great experience! Jesse is a really good project manager. The team was incredibly good and committed to doing a great job! I would definitely use them on future projects!

Excellent service from Sales, Install/Refinishing and all extra work. Namita from Sales, Juan the Installer and Jesse the onsite Project Manager were all excellent. Jesse/Juan went above and beyond to ensure field work had fabulous customer service. Jesse was amazing ensuring all of my extra requests were met. Would definitely use Footprints again for my other properties.

These guys do what they say and they have a crew that was very responsive even though I’m picky. Definitely using them again. Thank you !!

So glad we got hooked up with Footprints for our wood floor refinishing. Everything went just as Todd and then Jesse, our Project Manager, described. Jesse followed up before, during, and after for quality assurance and to make sure his crew had all the information and materials they would need to complete the job seamlessly. Communication was great. Freddie, our craftsman, was a real pro! You could tell he had lots of knowledge, experience and great technique. He was timely, efficient, and a real pleasure to have around. Dust was minimal, their cleanup was excellent, and my floors are beautiful! I’m happy!

Footprints refinished my wood floors and installed tile in the kids bath. They were able synchronize both jobs and finished on the promised day. The contractors knew their stuff and footprints project manager kept on top Of the work from beginning to end. Will use their services again.

Very satisfied with the work. Had three different wood flooring companies come and look at my 100 years old floors. Footprints Floors was the only company that was confident on working on such a classic style parquet floors. Very profesional and quick. Was surprised on how little sawdust was left behind for such an intense job. Floors look amazing. Crew was friendly and answered any questions I had. Would recommend to my friends.

Installed luxury vinyl plank in living room, dining room, kitchen, bathroom and hall.

I had a great experience, everyone was exceptional to Ricardo and Jesse. I will be using them in the future for any flooring needs. Wonderful people.

Very pleased with all aspects of our flooring repair. I recommend them.

I hired these guys to install new vinyl planks in my kitchen and downstairs hallway. It all looks great! The were very professional and completed the work relatively quickly. We're looking at selling in the next year, so this will definitely add value!

Jesse and his team did a good job installing my floors.

Footprints did an incredible job on our wood floors and tile. Grant was exceptional at managing our overall experience. While the end result turned out great, Grant is the reason I'd come back again on our next project. He's an exceptional project manager.

Jesse and Juan were great to work with! Went above and beyond to get our floors done on a quick turnaround so that we could move in to our new home. Floors look incredible!

We had a very good experience with Footprint Floors refinishing our floors. Todd the sales person was professional throughout the process. Jordan was our project manager with superb customer service. From our experience with the company I gladly recommend Them.

They were prompt, patient as I dithered over hardwood floor stains, and fast. Jesse, the foreman, was great to work with. And the crew, Fidel and Modesto, were wonderful as well. Very pleased with my newly refinished floors!

This is the second time we’ve used Footprints Floors for work in our home. We used them for tile prior, this time we used them for wood floor lacing where they refinished our original wood floors and laced in new wood to extend our wood floors to the entire main level. Our project manager, Jesse, was amazing and checked in with us throughout the process with status updates, advice, and helping keep the installers on track. He went out of his way and above and beyond to help make sure we were happy with our stain choice and the final product. He personally checked in with us each day and managed the project well.

Jesse Nicholas and Marcos were great to work with and very professional. An excellent team.

They refinished our hardwood floors, Grant was great to work with, good communication and follow through. Work was done per agreement and price. Would recommend and would use again!

Footprints flooring are an amazing outfit. After a dishwasher leak damaged our hardwood flooring I called them, in a very timely manner I received a call from Hunter and came over gave me an estimate, very reasonable, I then scheduled the work. Hunter was very thoughtful and helpful throughout the project. Travis the superintendent insured that the work was completed in a high quality and professional manner. Every thing they said they would do, they did! The floors look wonderful and on every occasion that I contacted them they responded never leaving me wondering what was going on. I hope that I never need their services again but I would recommend them to anyone needing hardwood flooring done!!

I highly reccomend Footprint Floors! They worked on our shower remodel and did some tiling around our soaking tub. Junior was our installer. He poured a new shower pan, installed a new niche and tiled our shower to perfection! He took great care to make sure everything was done right! I really appreciated his kind, respectful personality! He was always willing to talk things through with me. Very professional! I hope to be able to use him on future projects! Jordan was our project foreman. He was extremely kind, professional and very helpful! He came every day to check on the project!!! He continually told me that it was important to him that I was satisfied with the quality of the work and happy with the experience. He was very mindful of the deadline we had requested and made SURE our project kept moving forward inspite of a few hiccups. Both Jordan and Junior were GREAT to work with! Thanks guys for caring about your work and customers! You made the experience a pleasure!

We had a great experience working with Jordan and Fidel with Footprints Floors. The quality of the work was great. They showed up on time and communicated throughout the entire process. We would highly recommend them.

Jesse and his Team were AWESOME! They went above and beyond to make this installation easy on me! Thank you Jesse, Douglas and Jackson!

Footprints installed hardwood flooring in our master bedroom and did a tremendous job. We had concerns in matching the color and finish to the existing floors throughout our home. It turned out perfect! We are moving forward with another bedroom and our office. From their salesperson Todd, project manager Jesse to the installers Juan and Byron we are absolutely thrilled with our experience. It a pleasure these days to be able to give a positive review and this company is well deserving of it! Keep up the good work Footprints!

Jesse & Fidel were great. They were a great team & each handled their part of the project extremely well.

Grant was very easy to work with and was able to take care lof ast minute issues quickly. Victor the on-site lead and Abraham were absolutely amazing, they were extremely professional, accommodating, friendly, knowledgeable, skilled, and have the strongest work ethic and strive for perfection that I have seen in a long time. I can not recommend these two guys enough. They did a great job. Thank you for everything and tge amazing installation of are vinyl hardwood floors.

Very pleased. Footprints Floors installed two mosaic tile bathroom floors for us (in one they also installed underfloor heating -- kids + cats love it!) and the new floors are fabulous. Travis was our manager and Junior our installer, both were delightful, friendly, great with kids + pets, and super quick to answer my questions. Actually, everyone with whom I dealt at FF were friendly, responsive, helpful. I spoke with many installers and Footprints was by far the most prompt and most professional. Would absolutely recommend.

Jesse from Foot Print Flooring is amazing. He is so respectful and professional. He is a good asset for the company. There was a small piece of baseboard that did not look great. He came out the very next day himself and repaired the baseboard for us. Our floors look amazing. They were able to match our main floor wood flooring exactly. Thank you!

This is the 3rd time I used Footprints flooring and they have once again been nothing short of amazing. Victor showed up on time and was like a family member. My fiance and our kids loved him and his crew and the flooring looks amazing. I went from really not liking my house to absolutely loving it, because of Footprints. I will be back soon and I know they will do more amazing work. Thank you again!

One word! Expertise! Footprints Floors provided the superior knowledge and professionalism lacking in the construction industry. The in-home estimator knew what industry standards are according to the National Wood Flooring Association. The crew using industrial grade equipment, stains, and finishes. Our home now has a exquisite look and feel to the hardwoods. Thanks you Footprints Floors!

Jordon Murphy from Footprints arranged to install wood floors in two rooms last year. They did an incredible job. They have the best workers so I arranged another install and Jess was the new supervisor. He had his men out promptly and the floors are amazing. I have never worked with such incredible people and they are also so kind and caring. I consider Jordan and Jess my family now. Jess was an amazing supervisor too. Footprints also was on the spot in the quotes while I had to wait for over a week and a half to get folks to inspect for quotes from other companies and then one company took weeks to send the quote. I highly recommend this company. They are blessed to have the workers that they have.

I needed to have the tile on my front steps replaced. Jordan came over, gave me a very reasonable bid and a shopping list. Being an exterior install we had to wait for the right weather conditions. The project was just completed and looks amazing. Alonso did the tile work and was meticulous. Cleaned up before he left each day and worked hard while he was here (no breaks, errands, distractions, etc.). Jordan was accessible when I had questions and stopped by to check on the progress. No cut corners. I'd hire them again in a heartbeat.

They are professional, organized and prompt!

We had luxury vinyl plank flooring installed through out our entire townhouse. The floors looked amazing but we had issues with the stair nose on the steps. Dustin was so on top of things. From the beginning he promised they would make it right and after 2 screw ups he came over and handled it himself. He even came two more times to make sure it was all done perfectly. He was completely understanding and communicated clearly and quickly with me thru the entire process. He went above and beyond, working during his time off. We really appreciate Dustin taking the time to make it right.

I can't speak highly enough of the team at footprints floors. We recently replaced all of our carpet in our condo with laminate flooring and they did a wonderful job. We first worked with Scott, who was lovely and responsive. He came over to measure and give us a quote. He also spent a lot of time answering questions my husband and I had (first time we had ever done a project like this before) and was super patient with us. The crew that did the actual work were extremely professional and I was amazed at how fast they got the work done (Diego, Matthew and another fellow that I did not catch his name). I felt totally comfortable with them being in our home. We also worked with Grant (managed the project) and he was wonderful as well. He was extremely responsive and even came over after we had paid the final bill to double check the flooring around the toilet. If you're looking for a great company to work with, consider footprints flooring! We'll definitely use them in the future in our next home!

They were polite, friendly and communicative throughout the entire process. They made it easy to get our floors redone.

Did a perfect job tiling the fireplace. Highly recommend. Super professional and looked great.

Footprints was a great experience for both our flooring and backsplash. Grant and his teams did an excellent job! Highly recommend!

Friendly, responsive, helpful team did beautiful work refinishing wood floor and installing wood on staircase (perfect match). Bravo Footprints! And thank you,

Footprint floors did a high quality demo and install of my flooring. Additionally, I was pleased with the communication throughout the whole bid through execution of the project. They were on time and on schedule. I’m highly satisfied with the work completed.

Footprints Floors did an incredible job on my floors! From quote to install took less than a week and looks amazing. They were very professional and courteous. I’ll definitely do another floor project with them.

I am thrilled with the tile work done by the Footprints team. The attention to detail was top notch. They did bathroom floor, shower surround, and kitchen backsplash. The tile cuts were done very clean, and the grout work looks flawless. I was skeptical based on some of the mixed reviews here, but I am extremely happy with the work done.

I have owned a number of homes over the years and this was the first service/project crew that I wanted to make part of my family and adopt! They were so focused. The workers who did the install were so diligent that working on the floor was more important than breaks and lunch, etc., although I encouraged them to take a break. They made it very clear that they wanted me to be happy with the work. Jordan who did the appraisal and tied the knot with the agreement was so awesome and consistently checked to see how I was doing with the install. Tyler, the project manager was also right on top of things and came by daily to make sure the quality of service and the final product was more than satisfactory. I am very blessed. I will not use any other company for this type of work! They are amazing! The finished product and their ethics speak for themselves but on top of that, they were the lowest bid out of 3 by a chunk of change! I strongly recommend using this company!