Footprints Floors
Reviews & Testimonials

At first I was leery of Footprints Flooring as my husband had found them online w/o our having word of mouth references. However, Ben Norton, the owner, is a genuine person w/personal references of his own. He did an excellent job of installing prefinished hardwood flooring in our kitchen. Ben keeps his word and does conscientious follow up. He uses a reputable supplier and his costs are very reasonable.

From the initial consultation with Adam I noticed a difference in the professionalism and attention to detail that was lacking from others. Adam has been very responsive to questions and checking in on progress, ensuring high-quality work. The work was completed within two weeks of the initial consultation. No one came close to matching that timeframe. Gustav did a beautiful job installing the kitchen backsplash and bathroom tile floor. Everything was cleaned up and disposed of leaving nothing behind. I would HIGHLY recommend Footprints Floors!!!

Kris was very knowledgeable and helpful when coming out to give us our estimate. His team lead by Oscar was amazing great communicators, professional, polite, and did great work. I recommend Footprints.

We had our sunken living room filled in and used Footprints Flooring to remove tile from the rest of the house and install flooring throughout. They did an excellent job. Aston was very attentive to the work. Would recommend them to anyone thinking about flooring.

Great Job! Hired them to install laminate floors in one bedroom and it is seemless. Looks as if the original home builder had done it themselves. Great management and employees!

Kyle at Footprints floors exemplified exceptional service. I called for a quote, he took his time understanding my issue which I greatly appreciated. The quote was extremely professional, well thought out, timely, and reasonable. I will use footprint floors again in the future.

Ben was great communicating timeline and expected completion and was prompt in taking care of any issues. Tile floor and backsplash look great!

They removed carpet and installed laminate in a large basement. They guaranteed their work, came in and worked hard until the job was done. They were very professional and friendly at the same time.

Alan came out for our initial discussion and provided the estimate. I was impressed by how well he understood what we wanted and how he made it so easy to pick out our tile. I was able to meet with a designer at Floor & Decor and they already knew how much of everything I would need and picked out a grout color that worked perfectly for us. Brice picked up our supplies on the day we started the project and was onsite daily to inspect the work and make sure all was going well. The installation crew did their best to keep the mess to a minimum and were happy to accommodate a couple of changes we made to the original plan. Everything was done on time and we are very happy with the fresh clean kitchen tile! The pics were taken before the baseboards were replaced. We wanted our son to do that part of the job and they were flexible and allowed that.

Matt and his team at Footprint was amazing!!!! A+ service

I enjoyed my experience working with Alan and Brice. They were both very professional and made sure I was 100% satisfied with my project. The two men that installed were amazing and very diligent in protecting their work. I am so happy with my floors. Check them out!!!!

It was a pleasure to deal with Footprints Floors. Ashton have been very patient and very helpful. Very are very satisfied with the results! We definitely recommend Footprints Floor and will hire them again!

We had our floors sanded and refinished in the natural color and they turned out beautifully!

Footprints is a great company the work has been amazing.

From start to finish, everyone was very professional, timely, and the work was well done. The crew that I had was excellent, including the supervisor, Jesse. I would highly recommend based on my experience.

Ashton with Footprint Floors turned our new home into the perfect place we’d envisioned! A new tile floor and some wood floors- amazing!

Ashton and his crew at Footprints Floors did an awesome job and were extremely nice to work with. I will call on them anytime and will refer them to my friends.

Great experience! Jesse was an amazing project manager. Juan, Giovanni, & Yuriel were a dream team of a crew. Installed hardwood flooring in my hallway and staircase very quickly, efficiently, and with extreme attention to detail and care. Top-notch customer service and sales experience from Namita. Would highly recommend Footprints Floors!

Gary is great to work with - would definitely recommend!

Carson is great to work with - would definitely recommend!

Very conscientious and professional. Showed up when they said they would. They went above and beyond to make sure the floor matched with the existing flooring. I would highly recommend this company.

Brandon and Darrin did an excellent job on installing LVP on stairs and three bedrooms and was very professional and likeable person.

Footprints Floors transformed our home! Dan was a pleasure to work with and his crew completed everything on time, taking care to everything RIGHT. I couldn't be happier with our new floors and plan to use Footprints soon for our next projects!

Footprints Floors was amazing to work with! Jake was always on time, honest, responsive, and professional. His flooring crew did such a good job! They made sure our floors were level, they were so efficient, and made sure any mess was cleaned up. Our new luxury vinyl looks absolutely beautiful. When Jake came back for the final walk-through, he made sure we were 100% happy with the install and gave us tips on how to clean and take care of our new investment. We would recommend Footprints Floors to anyone and would definitely use them again.

Footprints Floors was a pleasure to work with on my project of refinishing my stair treads. The work was high quality, they were very professional and responsive when we needed a follow up visit to apply an unexpected additional clear coat. Highly recommend them!

No surprises; great communication; expert advice; and quality work. Austin, Greg, and team were fantastic.

Jesse and Devin did an amazing job. They obviously take doing the job right very seriously. We were thrilled with their work and the effort they put to getting everything perfect - they kept us posted on timeline and always showed up when they said they would. They got it done fast too! They obviously respected our space and took care to keep the floors, etc clean. The new bathroom looks *amazing*, better then we even thought it would! Extremely knowledgeable about their work and industry and had solutions at the ready for all the surprises that come with doing a project. We would highly recommend Footprints if you need flooring done, and you want it done right. You will NOT be disappointed!!

Kevin and his guys did an amazing job sanding and refinishing our hardwood floors. Communication was great and we even got picture updates. The whole process was smooth. I’d highly recommend footprints floors!

They are professional and friendly. Beautiful work.

We added more oak floors the old to new is seamless. So beautiful so impressed with the workmanship

Kyle was very responsive and worked on a tight timeline. The refinishing was very high quality, the floors look brand new. A great value and experience!

We highly recommend Footprints Flooring. From start to finish the entire crew was knowledge, professional, efficient and completed the project ahead of schedule. Their recommendations saved us money on product purchased. Our thanks to Clint, Brian, Alberto and crew for a job well done.

Truly exceptional service provider! We received a very reasonable quote, the crew arrived on time, and completed our job quickly and efficiently. Highly recommended!

Working with Joseph was awesome! He came in and and asked a lot of questions about exactly what we wanted. He was flexible and gave a very competitive quote based on exactly what we we wanted done and what we did NOT want them to do. He came every day to make sure the project was going as we expected/desired. And his timing guys did a great job and made sure they were doing it the way we wanted. So awesome to work with! I would definitely use them again and recommend them to anyone!

We are extremely pleased with both projects that Footprint Floors did for us. The quote was very prompt and the timeline was adhered to. Caleb and his crew were prompt and very neat. I wouldn’t hesitate to use them again.

We had Footprints Floors install wood laminate for our entire first floor and it came out gorgeous! Arnett & his team listened and helped combat all of my concerns and the project was done promptly. I am very happy to recommend them and would use them again.

Jeff did a fantastic job with our Central Gardens old hardwood floors. We were afraid they would need repair work but he was able to refinish them and they look amazing.

They were very responsive and accommodating with our time sensitive job. Works quickly and efficiently. Anthony, who we worked close with over the course of a few weeks, was very responsive and kind. Would recommend to anyone in the area.

Great communication from Jonatan-they all got here early and went straight to work. Marlo and Freddie were super friendly, highly experienced and very efficient! Thank you both! Jonatan was very accommodating, making sure everything was done as we needed and it was to our liking. What a great experience with them all- I would HIGHLY recommend this team!

We had a great experience with Footprints Flooring. We would absolutely hire them again.

I hired Footprints Floors of Ashburn from the other side of the country. We asked the entire top level of the house (LR, DR, Hall, 3 BRs and all closets) be refinished and done by the time we moved back into the home. We also decided to install matching wood flooring in our kitchen. Tim, the owner of the company, patiently listened to what I wanted and helped me select a stain colour through his evaluation of what I already had, and providing photos of the company's finished work. He even provided a photo of a couple of stains on my sanded floors for comparison and final selection. Even though I have not seen the floors in person yet, I am confident we chose the right colour and the floors were well done. Via photos, the new kitchen floor seamlessly matched the existing hall floors. And I am very happy with the colour we chose. Tim stayed responsive and communicative throughout the entire process, and provided in-process and after photos of the job which took just 2.5 days! Thank you, Tim and Footprints Floors of Ashburn, for a lovely, painless, pleasant and professional job. I am so grateful! And now, to get the walls and trim painted!

Anthony and his team did an amazing job at my house! My house is an old colonial with uneven walls and floors and they made the tile floor perfect. I was very impressed with his responsiveness and professionalism. I have already recommended him to a friend and will have him back to do my wood floors in the future!

After months of shopping around for the right flooring for us and becoming very frustrated. We contacted Gene at Footprint Floors and he was absolutely the best to work with. He provided several different options and helped guide us through the pros and cons of each product line. Also he opinion on flooring design was extremely valuable and lead to us using them exclusively to remove and install new flooring throughout the entire home. We wish more companies were like the Florid Foot Print team. True professionals and very flexible to meet timelines and work with the other trades schedule who were on site. Great Job Gene, thank you for exceeding our expectations

We contacted Footprints Floors for two projects: Replacing kitchen tiles and refinishing a basement floor in vinyl wood. Our timeline was very short, and Lee and his crew were able to accommodate us, start immediately, and even work on weekends to complete the jobs during our timeframe. They were very professional and knowledgeable about flooring options and recommended the best solutions for our home and budget. One of the things we really appreciated was Lee’s excellent communications skills. Ahead of starting the project until after it was completed, Lee was very responsive, patient and helpful with our questions to ensure we find the right and best materials, and ensured we knew exactly what to expect from beginning to end. The crew arrived on time every day and Lee was there in person each morning to check in and communicated at the end of every day. Throughout the project, Lee kept us informed about timing and cost status. We were particularly impressed with the quality of the work and the attention to details that has completely transformed our home! We couldn’t be happier with the final product, and we would highly recommend Footprints Floors to our friends, family, and anyone looking to complete a flooring project!

Had a great experience with this company everything looks great. Would recommend to anyone . Definitely would do business with this company again ..

Amazing job!

They went above and beyond to ensure the project was completed and done right!

I couldn’t be happier with Milo, Freddie, Mario, and Alejandro. They did amazing work, we’re respectful, and kept things very clean. Would highly recommend.

This is the second time that I have hired Kyle's team to install flooring and they did an amazing job. They enforced the subfloor carefully and completely fixed the squeaking noise of floors and stairs. They did an excellent job painting the stairs so that the color matches the floor. They are professional and able to answer any types of questions and do their best to take care of concerns of customers.

This is an excellent company. The tile backsplash they installed is perfect. They were also very professional and gave us a fair price. The owner truly cares about making sure you are happy with their work. I will be using them for future projects.

Gene Hawk and his team are the most professional contractors we have ever worked with. They were so helpful with our flooring vendor selection and the installation was coordinated perfectly. The entire process was managed with great attention to detail and their communication is beyond our expectations. You will not find a more professional and skilled team to help with your project. We will only work with Gene and Footprints Flooring from now on!

First i would like to thank David and his crew for the excellent work they did sanding my floor. As per any project with unknown variables when trying to replace some boards they found a huge hole in the underlying sub floor. Without skipping a beat they had the section repaired and new boards put in. The project stayed on time and was finished in a day as they promised. Thanks again.

Excellent to work with. Everything was on-time and excellent quality of work. We love the end result.

James and his crew’s attention to detail are phenomenal - our floors turned out amazing

I had the pleasure of Footprints Floors doing tile work in a bathroom for the the floor and shower walls. It was the most pleasant experience. Jeff was great to work with and Alex did an outstanding job with the tiling. They answered my questions and helped guide me for the making the right choices for the additional things needed for the job. I highly recommend!

I had Kris and his crew install some floating flooring while I was preparing my home for sale. They showed up on time and worked efficiently to get the job completed. My one dig would be that they chose to glue down the transition trim rather than use the tracks that come with it. I don't have a problem with the gluing down, but they were kinda' sloppy about it. I spent some very precious time cleaning up the excess glue, when I spoke with Kris he was very receptive to the feedback and said he would address the issue with his crew. A few days later a springy spot appeared, and another a few days after that. Kris was very consistent in taking my calls, listening to my complaints, and taking steps to correct them. Ultimately, Kris took very good care of me and saw the job through the difficulties to a very satisfactory conclusion. I would definitely hire them again in the future.

JR and his team did a great job installing new flooring in our house in Jackson.

This is an upstairs mast bath. I performed the demo and they did he tile work. They did an excellent job. They had layout and finish suggestions I didn't think about. They cleaned up everyday and used cloth runners in the house. I would definitely recommend this company.

On time and did a great job.

Daniel took his time ensure to go over design estimate and recommendations. When we had an issue come up he worked with us to reschedule to a time and date that was best for us all. They demo with care and install it fast and paid attention to detail. They are just incredible.

I had lost confidence in updating my condo after a disastrous experience with interior and outdoor door replacement. When I learned that Gene had opened this business I at least knew I had someone I could trust and that I knew the standards he expected. I’ve referred several friends to him AND he’s helped me identify good painters and carpenters. Prices are fair and his team has been professional and competent. Lots to still do but at least I’ve made the first steps thanks to him.

We cannot express enough our utmost satisfaction with the exceptional flooring services provided by Alan and his team. From start to finish, their professionalism, attention to detail, and commitment to delivering a flawless outcome that exceeded our expectations. Alan's expertise in wood flooring installation and refinishing is evident in the remarkable transformation he brought to our home. Not only did his team seamlessly match the new wood flooring with the existing one, but he also rectified the catastrophic mistakes left by a previous company, turning our once-disastrous floor into the most beautiful flooring my wife and I never thought we’d get a chance to have, but he made it happen! Throughout the project, Alan and his team’s dedication to perfection was apparent in every aspect. They had meticulous planning, precision in execution, and a commitment to quality work. They are communicative, transparent, collaborative, and will put your interests first and above their own. We highly recommend Alan and his team!

Great experience with Scott and his team. They kept in touch, came when they said they would, did a great job, and cleaned up after themselves. Couldn’t ask for a better experience.

Let me start by saying, Gene and Diego rescued me from a botched bathroom remodel job. I was a nervous wreck, I was out of thousands of dollars in material costs, the bathroom was inoperable, and it was a nightmare to look at. Nothing was going right until I met these guys. Diego came in knocked everything out, gave me a beautifully tiled bathroom, and he was an absolute pleasure to work with. They both were extremely pleasant and responsive and working with the duo was a breeze. Everything was done beautifully and I am extremely pleased. Diego is a magician and Gene has the patience of Job. They removed the old work, executed the new tile installation on the walls and floors, reinstalled the shower wall, and my plumber handled all the remaining installations. Everything was completed in about a week as promised. I will be contacting them in the future for any tile installation projects that I have. Thank you Diego!

Kevin came and fixed an issue with our subfloor and didn't charge us even though it was out of warranty. Thank you so much!!

Kevin, David, and Louis refinished our kitchen floor. We live in an older house, and the finish was worn off the kitchen area and scratches on the wood. Over a 2 day period, Kevin's team did an excellent job of fully refinishing the floor. It looks beautiful and we couldn't be more pleased with their work.

We had water damage on our hard wood floors, caused the wood to severely buckle and pull up. An area of approximately 30 ft. x 30ft. had to be replaced. Dustin at Floorprints Floors brought his crew to do the work. Alex and his colleagues did an excellent job of painstakingly removing, replacing and matching the new wood to the old. They were professional, polite and on-time every day they came. I will definitely use them again for future projects.

Footprints Floors came to my rescue, when I needed to have my bathroom floor replaced within a few days. Other companies were telling me 2 to 3 weeks, but they were able to do this for me in the time frame I needed. My new floors look fantastic. I will definitely use Footprints Floors again and will highly recommend them to everyone I know.

Gary and his team at Footprints did an excellent job with our flooring project, laying nearly 1k feet of new flooring in a single day. The result was phenomenal, the team was very easy to work with. They will be my first call for our next project. I can't recommend them highly enough!

These guys installed a beautiful wood floor for my brother and I can’t happy enough that I referred these guys to him. Any kind of floor work in you house, I’d recommend you use floor prints.

Rob is dedicated to customer service! Highly Recommended

Rob and his team are the best!! He was there at the start of the project, with the crew, and made sure that EVERYONE was on the same page for the scope of the project!! It's nice to see that type of professionalism in the trades!

Doug was very helpful, the floors look real good and i will be using them to do more work.

Amazing company!!!! Do not look anywhere else the service is phenomenal and FAST - very profession, very easy to work with and everything looks fantastic My customers rave about Anthony and his team and are always sending me photos of the material after installation.

High quality work done. They were excellent at communicating and keeping us informed with the progression of the job. We are very pleased with the outcome of our wood floor. Would highly recommend.

Footprints were wonderful. After firing a contractor that had really screwed up the bathroom tiling. The footprint crew came in and helped resolve the problem, leaving us with Beautiful tile work. They were very courteous, respectful and professional. It’s very difficult coming into a job partially started and not knowing what exactly their plan was. So impressed on how they solved some major problems. Very pleased with the beautiful results. We really cannot thank them enough.

I had new hardwood floors installed and existing floors refinished. Footprints did an excellent job, from Todd the salesman to Jesse the supervisor. I definitely recommend Footprints!

You will get high integrity and transparency with Alonso and his team. We had some ups and downs with our small bathroom project but Alonso was quick to correct all the mistakes at no costs to us. He handled our project with professionalism and care, visiting several times to ensure further mistakes were not made. We will be using Footprints Floors again.

We had several rooms re-tiled: bathrooms, mudroom floor, and kitchen backsplash. Footprints Floors delivers! From the skilled labor from Nate's tile installation crew, quality communication, accurate timeline of work project, punctuality, prioritizing customer satisfaction, to all-around nice people to work with. Highly recommend Nate and his team.

That m and his team are all very professional, thorough, and clean. We needed a board on our floor replaced due to it being damaged by an electrician. I was not confident that this could be done. The cake out quickly after I called for an estimate. They scheduled me quickly. They showed up on time, reviewed the scope of work with me, and did exactly what they said. They did a great job of cleaning up after the work as well. You cannot tell where the damages were, which board was replaced, or that any dust was created from the repairs. Highly recommended!!!

Footprint Floors was wonderful to work with! They responded to my inquiry quickly and scheduled and finished the work in a very timely manner. The work was excellent! Would definitely use Footprint Floors again!

Brandon, Darrin and the team at Footprints floors did an incredible job. We had bad LVP installed only 2 years ago and we’re expecting a stressful experience when we decided to use Footprints to do our on site hardwood install. From day 1, the team was responsive, accurate, fast, approachable and kind. The estimates were fast and accurate, and there was no nickel and diming for unnecessary things. The entire process from demo, to installation, to the sanding and refinishing on site were seamless and stress free. I have never smiled in the middle of a home Reno project before, but this one I smiled every day! They delivered exactly what I had hoped for and I’m so in love with my floors, it’s like Christmas morning every day! Thanks to the entire team who did a flawless job. Our downstairs, stairs and upstairs hallway are a show piece now!

I hired Footprints Floors to replace the backsplash in our kitchen. The project included demo of existing backsplash, installation of new backer board where needed and installation of about 70 sq. ft. of new tile. The job ran a little long because of the complex new tile pattern, but the installar took the time to get it right and I was extremely pleased with the finished project.

I purchased a home that needed new flooring, and Footprints Floors provided A+ service at meeting my exact needs. They installed new oak alongside existing oak and matched and refinished everything perfectly. Their customer service was excellent along the way, with two points of contact that I could text or call with any questions and frequent updates. The final price was very fair, and the final result is worth every penny. Would 100% recommend to anyone considering using this company!

They were very professional, clean and respectful of me and my pets. They did a great job explaining different types of flooring so I could get the best floor for my home. Highly recommend this company!

Nate and team were great, highly recommended! On time, on budget, very professional and reliable.

Excellent service and price. Beautiful floors. Thank you Carson and team!!

We would hire them again. Excellent service and good communication. They sanded and repaired1000 square feet of oak floors.

Footprints Floors was fantastic to work with. Joe was really quick to get us a quote, explained everything really well and was very competitive on price. We had an issue during the installation (a flood not at all their fault) but Joe was great to go above and beyond to get everything sorted out and took probably 10+ extra visits to come out make sure everything was dry and ready to go. Couldn't recommend working with them enough, we absolutely love the finished product.

Excellent service from the initial meeting through the estimate, scheduling and quality of work. The finished product is nothing less than incredible. The 60+ year old oak flooring is ready for me to finish, as requested.

Excellent work at a great price. 👍

Outstanding job! High recommend using this company!!

Outstanding job! High recommend using this company!!

They did an awesome job installing my luck, Cerulean vinyl flooring and they did it in a timely manner. Will definitely recommend them. Would definitely recommend them to others. Thanks glad you and your team did an awesome job. Alana

Could not have asked for better. Very helpful, professional and a pleasure to work with. Highly recommend!

Footprints Floors made the necessary repairs and replaced several boards in our hardwood floor. The floor was refinished 20 years ago and was in need of work. Footprints floors provided great value, great service with quality work.

FootPrints floors done a wonderful job installing my new floors today . The Communication with Andy was great he kept me informed on the entire process. From the estimate to scheduling my install. The crew that done the floors were Victor, Alexander and William they done a outstanding job on my floors. and cleaned up everything. I could not be happier with these guys work. They are professionals and it shows . My overall experience with this company was wonderful. I highly recommend FootPrints floors out of Peachtree City to EVERYONE . I'm a very happy customer 😊

Footprints Floors did a beautiful job on my backsplash in my kitchen will enjoy it thank you Jonathan and Scott and crew

Can’t recommend Dan and his team enough. The price was fair and Dan made sure to answer every question I had. They were timely and my floors look even better than I anticipated (102 year old Pine.) Thank you so much!

Very happy that I went with Footrprints for my floor project. Gayle, Saul, and Miguel were all a pleasure to work with and I appreciated their expertise and professionalism! The crew was also super fast, efficient, and did high quality work! They flattened out a few dips in my subfloor, refinished existing hardwoods, installed new hardwood and finished to match seamlessly, and also installed tile in my laundry. They were quick to resolve any concerns I had throughout the project quickly and professionally. The price was comparable to other quotes I received and I’m confident I got the highest quality work available! Photos are white oak, no stain, satin finish.