Footprints Floors
Reviews & Testimonials

We’re very pleased with our new kitchen backsplash. The installation was just as we hoped and Gary made sure it was done to our satisfaction. I would definitely recommend them

I hired Footprint Explorers and was seriously impressed. Their communication was better than any company or contractor I’ve worked with. They helped me plan flooring work for the home I was moving into, finished the job on time, and followed up afterward to address any questions or concerns. I was so satisfied that I hired them again to repair the floors in the home I was leaving. Once again, the experience was smooth, responsive, and professional from start to finish. Highly recommend Footprint Explorers—I'll absolutely work with them again.

David & his team provided All-Star consultation and service on this project… Thank you!

Great customer service and I could not be more pleased with my kitchen backsplash!

Brian and his team did a amazing job refinishing our hardwood floors. Actually this was the second time our floors were refinished. The first guy that was referred to us by our insurance company was so bad that we had to fire him before he could do anymore damage to our home. By the Grace of God we found Brian’s company. They are true professional’s. Brian answer’s the phone when you call. He returns calls if you leave a message. His crew showed up on time and worked till 6pm everyday and powered thru the weekend to finish because they knew we were living in a Air BB. Thanks guys for the fantastic rescue. We could not be happier. Highly recommend this company.

We had our living room, den and hall floors refinished last week. Our house was built in 1953 and the floors were never refinished....it was time! Footprints did an excellent job! The floors look absolutely gorgeous. My husband and I are so happy with how they turned out. Footprints was great to work with. They're respectful and very accommodating. I highly recommend Footprints for your flooring needs!

Footprints Flooring helped our home feel fresh and renewed. My husband really felt confident with the company from the first estimate meeting with Todd. The communication was clear and upfront throughout the scheduling, wood delivery, start and finish. James was the project manager and took extra care and time at the final walk through to finalize details with the project and answer after care questions. We will use them again for our future kitchen project!

Excellent, flawless work. Professionalism throughout.

Brandon and his crew are top notch. They are friendly, fast, clean, and they stand behind their work with pride. I highly recommend.

Very professional, reliable and good communication. The workmanship was top-notch and the crew did their best to minimize disruption and respect the property.

Scott and Terrence and the team at Footprints that redid my horrible stairs were all amazing. I would highly recommend them to anyone who needs flooring. They were creative in coming up with solutions to improve the look and safety of my stairs. They were extremely efficient and did the work in less than a day.

We are so happy with how our floor turned out, just as they said it would. Juan and his crew worked like a well oiled machine, a fantastic job. Give them a try the next flooring project you have , you’ll see what I mean. Ron Waugh , London Ohio

I had several estimates on a 6x5 area of solid wood flooring and several porcelain tiles that needed repair. The estimates were crazy high. One man said he might even have to take door frames off which was totally unnecessary (He even showed me pictures of his home in Mexico where he had just shipped a $1000 chandilier. I think his estimate included that cost) and the original installer told me he had a minimum charge to start and was basing it off pictures rather than coming out to view the job. Alissa came out and was very honest with an estimate. I felt trust in her and after talking it over with my husband we agreed to go with Footprints for our repair. She sent out Cesar who did an amazing job. I was extremely happy with the work. Trust in Footprints! I will be hiring them again!

Dariusz did an amazing job from beginning to end with the installation of my kitchen backsplash. From the moment I reached out for an estimate, and right up until the finished product, Dariusz was extremely professional, prompt and courteous. He showed care and compassion with my concerns and made sure I was completely satisfied with the end result. Highly recommend and will definitely reach out again for future projects!

There’s a reason this company has a 5 star rating. The work was done in a professional and timely manner for a really great price. Can it say enough good things about the company. Would highly recommend!

The job they did was incredible. The floors look beautiful. Professional, fast, on time, knowledgeable and skilled. I highly recommend!

Footprint Flooring provided exceptional pricing and service on our flooring throughout our new build. Todd stopped by numerous times after the install to make sure we were fully satisfied. Highly recommend. B Schultz

Hired for kitchen backsplash. Estimate was way more professional than any other bid by far. Timely responses to all my questions. And the job was done right, on time, and results were fantastic. I would highly recommend them to anyone.

Our floors look wonderful! Very experienced and friendly staff! Thanks Aaron

The tiles on my balcony in Miami mysteriously broke off their base, leaving a huge mess. I initially contacted a contractor from another company. They told me my balcony required 170 sq. ft. of tiles because they measured it as 140 sq. ft., then quoted $4,000 to fix the job and requested 70% upfront via Zelle. When I expressed a preference to pay by credit card, they added an extra 4% fee. Throughout the process, they were almost impossible to reach—rarely returned calls—and once sent a message saying they could only give me 10 minutes and asked me to select a time slot. When I pointed out that my measurements showed the balcony was only 85 sq. ft., requiring fewer tiles, he abruptly told me he would be unable to work with me and refused the job. > > Feeling unsatisfied and concerned about the lack of transparency, I then contacted Mick Nemet of Footprints Floors. I’m so glad I did. The difference in quality and professionalism was remarkable. Mick was courteous, transparent, and excellent at explaining what needed to be done. He assessed the damage, identified the root cause, and confirmed that the balcony was indeed only 85 sq. ft. He directed me to a website so I could select the tiles I liked best, providing detailed advice on the necessary characteristics for outdoor balcony safety. He was always available when I called; if he was busy, he would send a quick text and call me back promptly. He efficiently obtained the necessary city permits, and his crew did an outstanding job restoring my balcony. > > Overall, the quality of service, honesty, and transparency from Footprints Floors far exceeded my experience with the other company. I would definitely choose Footprints Floors again for their professionalism and integrity.

From start to finish, our experience with Footprint Floors was fantastic. Mark was extremely thorough in looking at options and patient as we decided on what and when to install. Eric and his installation team were equally thorough and professional. They ensured our laminate was installed 100% correctly and answered numerous questions we had during the installation as well as on how best to maintain the floors. This company is unique and treats their customers so well…we will use them again when needed!

The team did a great job, our floors look better than expected. They were also wonderfully understanding and flexible with a mistake I made about a key to the house. Definitely recommend!

Scott from Footprints Floors Richmond came out to our home to estimate a tiling job. This company was timely, knowledgeable, and had a great deal of integrity! We would highly recommend.

They were polite prompt and did an amazing job. Alissa answered all of our questions in a very timely manner. Amazing price for amazing work.

Clint and his crews are fantastic to work with! extremely professional and do amazing quality work. We use them on all our projects.

Footprints floors did a great job refinishing our wood floor! All communication was clear and straightforward. They got the job done in just a day. Amazing work!

I had the footprints crew here today.Installing my new v p flooring in my kitchen They did an excellent job. The floor looks absolutely amazing. I could only wish that I had done it years ago. I could have enjoyed it all this time! They were very professional, very hard-working. And had great skill executing their job. They also very kindly moved my old refrigerator from the pantry and placed my new refrigerator back into the pantry , so I was most grateful. I highly recommend footprints.They are great company.Thank you so much! Sincerely, Veronica

Working with Mark and Eric was a great experience! They took the time to answer all of my many questions and walk me through the process to get one last refinishing on the 1910 hardwood floors - and they look AMAZING! I'm so impressed with the quality and care they took to spruce them up and help with the longevity of their last leg. Many deep scratches are no longer present and the floors are bright and smooth. I highly recommend Footprint Floors. And, they're a local company - which is awesome and speaks to the level of care over corporate companies.

We had a great experience working with the Footprints team. They worked around our schedule while out of town - came back to beautiful new hardwood floors. Would definitely recommend and work with them again!

Great service. We had to push back the install because our kitchen cabinets were delayed and there was no issue. The installers were neat and clean and did a great job. They cleaned up after themselves and removed all the boxes and debris. The LVP floor looks amazing. Will use them again when we redo the bathrooms. Highly recommend!

This company was amazing to work with. The wooden floors look beautiful. I highly recommend that people give this company a call if you have flooring needs.

Excellent job by the entire Footprint crew!! Thanks for helping us in completing our project!

I did a lot of research prior to deciding to hire footprints for my lvp floors and stairs. Certainly the 5 star reviews were important. But Seeing their work and meeting Gary, who was very professional and knowledgeable about flooring prior to committing sealed the deal. I had several questions and needs to consider and he was able to deliver every step of the way. He was flexible, patient, polite and communicative. I was never unsure about what was going on and I knew that I would receive top notch service. And he did just that, delivered top notch service. My floors are perfect. And when I say perfect I mean just that. I would highly recommend Gary and his crew for your flooring needs.

Footprints Floors did an excellent job refinishing our cabin oak floor and 2 stairways. They did exactly what we had agreed upon and worked hard to get the color just right. Walter worked hard and long to complete the job on time. Hayden was quick to respond to all of our questions. We are very happy with our floor!

Footprints did a really good job leveling my kitchen floor and installing my sheet vinyl. Very happy. Had a bad experience with the outfit subcontracted by a two word big box store. Bought new product elsewhere and had Footprints do the installation.

Hayden and Walter and crew refinished our 34 year old oak floor and added a matching wood floor in our hallway, which used to be carpet. They worked hard to match the old floor and it looks seamless and beautiful. They were easy to work with, friendly and pleasant. We recommend Footprint Floors!

Tile-Work is a trade that needs a lot of responsibility and I was very nervous to hire anybody because when they start laying tiles, they can very quickly mess it up and cost you a fortune on materials without the proper planning and knowledge. Working with Adam eliminated that problem since he only hires the best people so his results are excellent, His customer service is phenomenal and is just pleasure to see how the job is cruising along. Thank you Adam.

Amazing work by the Footorint team. The care they gave us has been outstanding. Will use them again without a doubt.

Definitely recommend Footprints Floors as THE hardwood floor installer for RVA. The workers were most professional and hardworking, and Scott and Terrance were absolutely wonderful from the initial quote to managing the entire project from beginning to end. Look forward to working with you all again to replace the second floor of our home!

We had a nightmare of a tile job from a previous contractor, but the team from Footprint Floors saved us! They were able to work with our super tight timeframe and completed our bathroom floor tile with professionalism, efficiency, and kindness. Kevin the owner personally came out several times and was a great communicator. We would absolutely recommend them (and would hire them again in a heartbeat).

I am so pleased with Chip and his team at Footprints. They were responsive and professional; on time and efficient. Most of all, they did a beautiful job of installing engineered wood flooring in my downstairs bedrooms. I felt safe with them in my home and highly recommend them.

We recently had our hardwood floors refinished by Footprints Floors, and the results are absolutely stunning! From start to finish, the entire process was seamless and professional. They were punctual, courteous, and incredibly knowledgeable about wood flooring. The attention to detail was outstanding—every scratch, scuff, and dull area was brought back to life with care and precision. The finished floors are smooth, rich in color, and have completely transformed the feel of our home. They even took extra steps to ensure the rest of the house stayed clean during the sanding and staining process, which we really appreciated. Communication was excellent throughout the project. We always knew what to expect and felt confident in their recommendations. It’s clear they take pride in their work and genuinely care about customer satisfaction. I can’t recommend Footprints Flooring highly enough—if you’re looking to refinish your hardwood floors, this is the team to trust!

David has been a joy to work with. The first day we met him, it was clear he cared about our house as much as we do. He answered all of our questions and was responsive to all of our additional questions that came up before the work began. His laid out each aspect of the quote and gave options so the project was as affordable as possible. The team that completed the job was fantastic. Ricky and the rest of the team completed the job quickly and provided feedback along the way to make sure we were happy with each step of the process. We are thrilled with the end result and highly recommend David, Ricky, and the rest of the crew to anyone looking for a professional and highly responsive team that truly cares about you as a customer.

From start to finish, David was a pleasure to work with! He somehow always seemed available to answer questions, and came on site (even before the job) more than once when a personal touch was needed. He also worked hard to find solutions to our specific requests. When it came time to do the hardwood refinishing, Ricky and his crew were professional, thoughtful and did a great job. I look forward to working with them all again!

Had a great experience with Footprints Floors, very professional with speedy turnaround. Matt was friendly, responsive and very helpful. He helped us understand the process, no surprises, and helped us greatly throughout the process. And the result and flooring was satisfactory. They did a clean job and my family can't be happier. Thank you Footprints Floors crew!

I have had Footprints Floors do two flooring jobs now and both have been great experiences (sand and re-finish hardwoods and remove carpet/fix sub floor/install LVP). Communication is fantastic, the flooring teams are on time and do excellent work, and pricing is very fair. I will definitely continue to use Footprints in the future.

Dave. And his crew did an excellent job of removing the damaged floor and replacing it The crew were efficient and courteous Dave was professional and honest And work was well done as promised I would recommend this company.

I highly recommend footprints flooring. Gaston and his crew did an amazing job. Very professional. He kept us informed with everything that was going on. He’s also quick to respond and easy to communicate with. Thanks again Gaston! You can trust your flooring with these guys.

Doug and his team were wonderful to work with. They listened to what we wanted and made good suggestions. We purchased the flooring ourselves, and they did the install. Great work and attention to detail; floors look beautiful. Highly recommend!

The entire team from start to finish were very professional. Todd, Marcus, and Gabriel all did a great job. Very please, will use them again for future projects.

Footprints Floors made the replacement of our floors throughout our home a very smooth project. Doug was very knowledgeable in suggesting materials and providing a detailed estimate. Appreciated the transparency in pricing and his clear communication. The installation crew was professional, meticulous, and super tidy. Great experience start to finish.

I cannot say enough nice things about this company!Grant was very polite and his crew(Jimmy&Anthony) are truly amazing and did a phenomenally great job with our floors. I highly recommend them!

Footprints did a good job on my den floor and baseboards. Gaston guided my flooring choice and I am pleased with the results.

Footprints Floors did a fantastic job refinishing our wood floors. We highly recommend them.

In doing my research, Footprints Floors Omaha stood out from the rest by a mile. And after the job they did, which you see here, I was beyond delighted. Brandon Meister has an outstanding crew. They are true craftsmen and I could not be happier! I strongly recommend Footprints Floors Omaha! I'd give ten stars if I could. Absolutely beautiful. Don't you agree? Kent Pavelka - Got It! Bangarang!

Footprints floors of NE Ohio was professional, provided excellent communication throughout the process, was on time and did what they said they would do. Their contract was through and easy to understand. When the job was complete they cleaned up exceptionally well and left nothing for us to complete when they left. I would highly recommend this company

Great experience from start to finish! Would definitely recommend! Really appreciate their flexibility and professionalism.

Floor looked great after final finish Workers were always on time The price was very good for the amount of work they had to do Would highly recommend

My house was built in 1900 and some areas of my floors (original wood floor) were causing me concern. Had some boards that were cracking and a bit loose. Scott met with me and explained that the concerns were cosmetic and/or could be fixed with minor repairs I could do myself. He was professional, knowledgeable, and most importantly, didn’t try to sell me something I didn’t need. Highly recommend.

Superb work. Fixed lots of issues with the floor and did a great job refinishing it. Highly recommended!

We needed a total do over of our dining room floor due to shoddy workmanship by another vendor. they took the time to make sure the job was done right. We couldn't be happier with the outcome. Would highly recommend.

I want to give five-stars review to the FOOTPRINTS floors/Waco/Round Rock company. I'm so impressed with Jonathan. He did a professional, high quality job fixing our hard wood floor. He was efficient and completed the job quickly. We highly recommend FOOTPRINTS floor for all your flooring needs!

Amazing customer service. Highly recommend them

I was particularly impressed with the crew of installers and the customer service Brett the owner displayed. I had a small issue with a couple of tiles and Brett made sure they were perfect. Very reasonable on pricing and scheduling. My floors are beautiful, and I couldn’t be happier. I am glad I chose Footprints Floors.

The team at Footprint floors was on time , fast, clean and did beautiful work. I would highly recommend them to anyone looking to replace their floors

We simply gave our general idea to Footprints, picked out our tile, and checked in when we couldn’t resist a peek at the progress. Juan and Francisco’s tile work in our bathroom was outstanding. They brought our vision into reality. Footprints’ results are excellent and are accomplished by outstanding craftsmen with minimal disruption.

Oscar and his team did an AMAZING job transforming the floors of my home. Oscar came to give me an estimate, walked me thru the process, picked out colors, talked to me about the products they use (no strong smelling chemicals), and about how long it would take. We booked it the very next week! I'm sooo happy with the result! They did my stairs too! Made them look so much more modern! So well done and any issue was resolved quickly (we found termite damage). I would highly recommend Footprints Floors to anyone needing flooring services!

Very friendly and easy to work with! Even came back almost a year later to replace a transition that had split! Brandon is a great guy and we plan on contacting him for any other future flooring needs!

They were on time and in budget. They communicated well throughout the project. Most importantly the tile looked great! I highly recommend Footprints Floors Utah County!

A huge shout out to Dan. I had an unfortunate incident with my dishwasher and my hardwood floors. Dan came quickly and measured the moisture and let me know it was way too early to decide whether to rip them out or just let them dry. You came back later and we discussed options. He is an expert and committed to doing the right thing. Not just the thing that makes him the most money. Highly recommend him.

Footprints was amazing! They knocked out my living room in just one day. I had initially booked the time slot months ago, but had to reschedule for unexpected reasons. Jordan made the rescheduling process so easy and friendly. I request they come on specific days of the week and he made it work. Freddie was so friendly when he arrived the morning of the construction. He left the house spotless! As a clean freak, this was beautiful to see at the end of a day of construction. All extra materials were piled nicely on the side of the room. As a female only home, we felt very safe and comfortable with the team in the house during the whole process. James handled the day of communication and assured materials were present. He was very helpful with any questions I had, even the silly ones. I’ll be recommending footprints to my neighbors. Specifically, Jordan, Freddie and James!

Justin and his team were the best! They were honest, kind, thorough, and efficient. In fact it was a privilege and an honor to have them in my home. They did an A+ job, and my bathroom tile looks beautiful. Thank you!! :)

JR jumped right in to help us out. We were in a time crunch due to a recent move. Our floors were scratched during the estate sale, and new owners were taking possession immediately. He returned my call, assessed the damage, and was prepared to remedy the problem all within a few days time! INCREDIBLE customer service.

I hired footprints to remodel my bathroom. They work fast and did an awesome job

I am very pleased with the business relationship I had with Mike. He is all about doing the best job he can, and striving to make the customer happy. I feel he went above and beyond what you might expect from a contractor, courteous, conscientious and prompt through the whole procedure. You may find a better contractor, but he'll have to walk on water. OH, and no, he is not a relative.

Dan and his team were awesome!! They gave us a reasonable quote, helped me figure out what materials I needed to purchase, and did our flooring installation in 1 day. Will definitely be using them if we have any other flooring needs!

Many thanks to Footprints Floors for installing our kitchen backsplash! From the prompt estimate to the finish line, it was a seamless process, and we couldn’t be more pleased. Kyle and his team are to be commended for a job VERY well done!

I was really happy with Footprints! They installed ceramic tile in two different rooms for me. Turned out to be pretty much perfect. Both look beautiful. Kyle was our installer; his expertise was apparent and his suggestions helpful. The owner Chuck was really professional and responsive, he answered all my questions and scheduling was really easy.

Very friendly, efficient, and collaborative process. I worked with Scott and Terrence who were both great. Terrence and his team completed the project while I was away; they were respectful of my property and the few items that were inside the house. I never once worried about the fact that they were there when I was out of town. Terrence called and texted me daily with updates. Regarding the work, I opted for a water-based natural finish with amberizer. The floors look terrific! There were rough spots that they got out via sanding that I did not think would come out. They also removed an odd built-in in a bedroom that the previous owner installed, allowing the team to create an evenly textured floor in the entire room. Very impressed. Highly recommend. I know that it is a lot of money to spend, but it is worth it to have a clean, new look in your home. Be sure to follow all of Scott’s tips for caring for the floors to avoid damage over time.

Footprints Floors just finished repair work on kitchen hardwood floors and we couldn't be happier! In 2021 we removed carpet from our 1927 home and had original floors refinished by another contractor, but several areas in kitchen were done poorly and contractor was no longer in business. Jordan came by to inspect what needed to be done, Freddie did an excellent job on the repair, and Marcus answered all my questions once the work was completed. Would definitely use Footprints Floors for any future projects we have. Thanks!

We are working with Tony and his team on getting new carpet installed and they have been great to work with. Can't recommend them enough to my friends.

Drew did a great job of explaining the possibilities and guiding me on flooring selection. The crews arrived on time for the demolition and the installation. Francisco did a terrific job and the men who came with him were polite, professional, and just the right amount of fun. Grant did an exceptional job of making sure the product was installed correctly and walking through for the purpose of making sure I was 100% satisfied with the job.

Call Hector for any flooring or tile needs, speedy service, quote and reliable service

The service was excellent, in time and without any issue I would most definitely contact then again!

We recently had new flooring installed and couldn’t be happier with the results. From start to finish, the team was professional. Hector took the time to explain all our options. The quality of the work was great. If you’re looking for installation in South Texas, I would not hesitate to call Footprints! We highly recommend.

Brett, the owner gave me a reasonable quote and had his friendly crew installed these beautiful tile floors within 4 days. There were a couple marks on the floors after installation, but Brett made sure the installers came back out and took care of the issue. Great customer service! Don't use anyone else, I highly recommend Footprints Floors.

I couldn’t be more happy with my floors. Our original hardwood floors have been restored so beautifully and it was such a breezy smooth process working with Footprints Floors. They are the best!

Mike and the team were absolutely amazing! They were so efficient, kind, and did a beautiful job. We truly appreciate their hard work and love our new floors!

Footprint exceeded my expectations! They knew what they were doing and finished on time and within our budget. Hayden and his crew are professional, educational, and most importantly honest every step of the process. I couldn’t be happier with my beautiful new floors. I wouldn’t hesitate to call them again for my next flooring project!

Tom was prompt and prepared for every appointment and worked with us when we had tight timeline and out of stock challenges from suppliers. His installers were great, professional and cleaned up promptly! I love my new Floors and will calling him for my next flooring project! Five stars!

Footprints Floors did an amazing job with our floor. The process was explained in detail before the work began. There was minimal to no dust left after sanding and we were able to see our top choices of stain before selecting which one looked best. They are kind, courteous and performed exemplary work.

Communicative and prompt. Good materials and good pricing for the work and they are attentive to what they do.

Noel is one of those rare professionals who stands out for all the right reasons. He’s straightforward, easy to talk to, and clearly committed to quality over cutting corners. It’s obvious he takes real pride in his work and wants his clients to feel confident in both the process and the final result. He communicates clearly, follows through on what he says, and genuinely wants to do right by the people he works with. If you’re looking for someone who values craftsmanship and integrity, Noel and Footprints Floors are a solid choice.

What an awesome experience, and the floors are absolutely stunning. Totally upgraded the feel of our entire upstairs going from old carpet to beautiful wood. 5/5 would recommend!

Great experience, Hayden was easy to work with and was able to answer all my questions. Work was done beautifully and quickly. I would highly recommend using Footprints Floors going forward.

It was a fast two day process. They were very professional and cost efficient. I would definitely recommend them.

Working with Footprints Floors and Hayden was a wonderful experience. Walter, the refinisher did an exceptional job. They were clean, tidy and on time and we absolutely love our floors!!! Thank you footprints floors! You guys are amazing!! Five stars!! Highly recommend!

I had the pleasure of working with NoVA footprint floors for a long awaited project of ripping out our carpets and replacing with the HW we had put in on the first floor 3 years ago. Jared was great to work with! Super responsive and extremely thorough. His team did a beautiful job and our HW floors and our stairs look beautiful! I am so happy with the job that was done. ✅ highly recommended!

Great communication, quick turn around time and very professional. Dan has the knowledge to navigate you thru your project to ensure you are satisfied with the results. Drywall and backsplash project went smoothly and looks great

We loved the excellent work done by footprint flooring! They were so kind, clean and skilled as they placed flooring in our two bathrooms! Superb work by an excellent company!