Footprints Floors

Excellent service and communication from start to finish. Ralph and his crew refinished the hardwood floors in our entire house and we were impressed with the end result. Highly recommended.

Turned out so great and Lee went the extra mile during Thanksgiving break to make sure it wouldn’t interrupt life with our young family! Highly recommend.

After a botched job preparing our basement for flooring by another company, Brandon came in and fixed and finished the job beautifully. Out of all the workers we’ve dealt with as we finished our basement, Brandon was the most communicative, most professional, and did the job so fast. I’d use him again everyone we need flooring.

Fantastic job, didn't know our floor could ever look this good. Very friendly and professional, really pleased with our experience with Footprint Floors...

Communicative. Professional. Competitive Pricing. We highly recommend Footprints Floors of Northeast Ohio. Mike and the team did a phenomenal job installing LVP flooring throughout our entire first floor. The results are fantastic—the team clearly has experience and knows how to do what they do. Best of all: Mike was communicative through the process, answered all our (many, many) questions, and offered competitive pricing. We highly recommend them!

Oliver was great. Everything went smoothly and timely!

Sean and his crew took great care of us with a beautiful new porcelain tile floor! They were so good to fulfill our request of a picture frame style landing at the end of the hallway, bottom of the staircase. My husband and I could not be happier! IWe highly recommend Footprints Floors. Thank you, Sean, for your courtesy in keeping us in the loop all of the way!

Peter and Chris were amazing. The new tile floors match EXACTLY to areas installed by the previous owner. (Foyer was existing tile; living room is new). The work was done in a professional manner with extra care not to damage the freshly painted walls. The work was done to meet our schedule, even when we added a 2nd room. Great customer service and extremely friendly to work with.

Best in class service and craftsmanship! Don't look around elsewhere. Amanda and the whole crew at Footprints were a pleasure to work with. Flexible and very professional. Absolutely would recommend them!

They did a wonderful job on the flooring throughout our home. Peter was easy to communicate with, open to changes and transparent with costs and up front with the timeline of things. Made planning for the rest of the renovation process much easier.

If you are looking for professionalism, good communication, reasonable pricing and timeliness on your project, look no further. Footprints Floors is the place!

Very satisfied of the job that was done in restoring my floors….,

Very appreciative that they took on my project. I had water damage in my kitchen, needed the engineered planks replaced and they did a great job. Very professional, showed up on time and went above and beyond to do the job correctly. Thank you!

This company was amazing. Crew was great, polite, professional and worked hard to complete the job in the time requested. Highly recommend this company.

I can’t find enough good words to adequately describe how great an experience I had with Footprints Floors. Oliver and his crew checked every box when it comes to delivering customer satisfaction. They were above all professional, knowledgeable , helpful, flexible, courteous, respectful and all around great to do business with. The floor came out beautiful!!!

Jeff and his team were amazing!!! Their customer service from the first phone call was fabulous, attentive, he always arrived on schedule, communicated often, worked on a Sunday to install a new hardwood floor in my family room, and saved my Thanksgiving dinner!!! The quality of his team’s work was simply outstanding! This is the only company I will call for all of my future flooring needs!!!

Carson was great to work with. His installation team is very detail oriented. Great service, great quality. 100% recommend.

The owner, Marc is amazing. Easy to talk with, work with and always willing to go the extra mile to make sure everything is done well!

Multiple jobs completed, 100% satisfaction!!!

Andrew did an excellent job on our shower. We enjoyed having him here and are very happy with the work. We will be contracting with Footprint Floors for future projects. Thank you!

I would recommend Marc and his team for your flooring needs. These folks are incredibly knowledgeable and helpful. If you are looking for industry leading service, professional advice, and competitive pricing... look no further. I am grateful for Footprints Floors Northern STL for going above and beyond!

Our project was new tile in several rooms. Rebecca was clearly committed to the success of this project from start to finish. She was very prompt to reply to any questions, had her team on site when she said they would be there, and had no surprises on price or timing. She was clearly very personally engaged and cared about our satisfaction. I liked that she also allowed us to manage the job and save some money by doing some of the work ourselves - some contractors did not allow this. Overall, we were very satisfied with Rebecca and the outcome of this job and would recommend her to others.

The crew was hard working, on-time, consistent and professional. The work turned out wonderfully! I couldn’t be happier with the outcome. We removed and replaced tile and used Vinyl planks as well. Great company!

Mike and his team at Footprints did an excellent job repairing our hardwood floor after some water damage. Mike is extremely knowledgeable, and kept us up to date throughout the entire repair process. I can tell he is a perfectionist with a passion for his work, and our floor reflects that. I would gladly hire Footprints again for any subsequent flooring needs!

Footprint flooring is a top notch co. I called Footprint to see when we could set up a consult to have our hardwood floors refinished expecting to have to wait a couple of weeks or longer . Justin came out the very next day to measure and give us a bid .He was prompt and fair with his bid. The wood was delivered the next day and work began three days later. We added to our existing hardwood and you would never know that the original was down for thirty years! It was seamless. Chris did an amazing meticulous job which was very much appreciated. We highly recommend this company for prompt , honest , quality work . Thank you Justin and Chris for making this project perfect .

We were incredibly impressed with the work done by Footprints Floors at our home in Louisville. After having the carpet removed, we discovered some highly unusual "remodeling" work done in haste from the home's past, damaged wood, but what seemed to be a potentially salvageable hardwood situation. Footprints was quick to respond, and thorough in their assessment of what needed to be done. We were thankful to learn that our red oak floor, mostly in reasonable condition, could be saved. We felt the price was reasonable, and appreciated the quality and frequency of communication from Brian and the team. The work itself was extraordinarily good, blending in new wood with old virtually seamlessly to the degree that it's hard to believe the wood ever looked differently. The final finish and quality is excellent. At the end of the job, a minor detail (not a mistake on Footprints' part really, but a miscommunication about the door threshold) was evaluated quickly and corrected.

Kyle was very responsive to my inquiry and gave me a competitive price. The work was done quickly, efficiently and his team did a great job! Highly recommend!!

Excellent hardwood floor repair. Skilled and efficient. Repaired and matched damaged areas so could not tell work was done to the repaired areas.

Footprints was wonderful. They did a great job on my floor .They were on point with communication and they were very polite. I recommend them and we I need something else done I will get them.100%

Marc is very professional and helpful. Highly recommended doing business with him!

Had our entire hardwood main floor refinished along with fixing a creaky section of loose subfloor. Price was very reasonable. Everything was fantastic. Great communication and outstanding quality - they definitely take pride in their work!

Mark & the crew led by Marcos did a fantastic job on laying, finishing and refinishing our hardwood floors.

From the initial appointment to the final install phase, everything went smoothly. Bob and his team did a great job from the suggestion of the flooring to answering every question that we had. The floors look great and I highly recommend Bob for your flooring needs. Kuddos to him and his team for a great job on our floors.

Extremely responsive and even made came to a third location so I didn’t have to go out of my way with the deposit.

Great company to work with. Marc (owner) was very responsive and attentive and made very useful suggestions. Also an efficient team that did very good work. Highly recommend!

We had our whole house fitted with new hardwood hickory floors in November 2024. Mike and his team were a joy to work with. From an immediate response to a request for an estimate to advice on sourcing lumber for our hardwood floors, punctual and efficient work and a speedier than promised turnaround all with excellent craftsmanship, we had an thoroughly seamless experience. Mike is personable, considerate and kind. We would work with him and his team again any day and highly recommend.

Professional and friendly, I enjoyed meeting with both the owner and tradesman. Communication was clear and helpful.

Great service - accommodating to my needs

They were amazing. They were fast professional, responsive, and very helpful when it came to last minute changes.

We had LVP installed with Footprint Floors, and we could not be happier. Amanda came by to give an initial quote, along with some flooring suppliers they recommend (one of which we purchased from). The pricing was good, along with the fair warning that if the subfloor was not level, they would need to level it that would come with additional cost (labor plus materials). Once we had our material, we were then booked in for install. Amanda’s team did a tremendous job. They got the floor up quickly, found the floor was not level, and took the time to show me. They leveled it, and got the new floor installed. We’ve had it completed for a couple of weeks, and it’s perfectly flat, and couldn’t be happier. We have a couple more jobs around the house that will be done in time, and Amanda and her team will be who we select for that work. 10/10 would recommend for price, quality, and being great humans!

The owner, Marc, is outstanding! Extremely communicative and professional throughout the entire process. I would recommend Footprints Floors to anyone!

I used Footprints Floors and I wanted to give a special thank you to Edgar and his installation team who did a beautiful job with the hardwood floor installation. We chose extra long and wide floors which is extra challenging to install. His team provided excellent customer service and made sure I was 100% satisfied with the work and came back to do touch ups for a few items. We had 2,000 sq ft installed and I love my new floors!

My wife and I decided to replace the carpet that was on the 2nd floor of our house as well as our stairs. We were originally thinking about LVP. We got several quotes from local flooring companies and all of them installed and sold the flooring — with the exception of Footprints. Footprints only installs the flooring and the more I researched flooring options, the more I realized that the installation was extremely important. Shawna was the representative from Footprints that provided the quote. She is also the one that told us to consider Laminate flooring, which is what we went with. But we only went with that after doing research and deciding that this was the best option for us. Footprints does have relationships with a couple of flooring stores in the area and we were able to talk with a few of the experts in order to help us make a decision. The great thing about this is that neither Footprints nor the flooring stores cared which flooring we chose, plus we were given the discount that Footprints would have gotten if they would have sold it to us. Shawna did preface her quote with the statement that if our floors weren’t level then there would be an additional cost to level them with self leveler that is poured onto the floors. Shawna was the only one that mentioned this but it made sense. And I researched it and it is indeed important to do this because if you don’t then you may have issues with your Laminate or LVP flooring later on. As it turned out, our floors weren’t level so there was an additional cost and it extended the installation. But Shawna explained everything very well and showed me what needed to be done. The installers that she brought in were excellent and it was easy to see that they really cared about doing a good job. And Shawna came to my house every day so that she could personally see the progress and keep me informed as well as answer any of my questions. I think the pictures speak for themselves but we are extremely happy with the results. We highly recommend Footprints!!

Jimmy, Mnason and their team are AMAZING! Best pricing you’ll find and the best people to work with!

The owner, Tyler, is amazing! Knowledgeable, professional, and takes care of business. I highly recommend using his company for your next project.

Dan & his crew added on to existing hardwoods in our home, and it tied in perfectly with our existing floors. The timeline and expectations were exactly what he said they would be, and we couldn’t be happier with their work!

Great service from start to finish. Joaquin and Louis were excellent installers who were courteous and took great care with our home. Brice was an observant and personable project manager.

Dan and his team are the best! They did a floor repair can hardly tell the difference. Always on time and professional with their work. A++

We met with Marc who came to look at the tile job we were wanting done. He was extremely friendly and knowledgeable and got back with us right away with an estimate and we were able to get on the schedule within a week. Ruben who performed the work did a fantastic job and Marc came by to check everything out to make sure we were happy. We would highly recommend Footprints Floors!

Marc is incredibly attentive, personable, and will always go above and beyond.

Footprints floors offers a seamless and professional experience. Their team is incredibly knowledgeable and committed to customer satisfaction. They are very detail oriented and they will go above and beyond to make sure you are happy.

Excellent work! Mr. Marc is a very polite man, with polished manners, and always on time. He is also very accessible person!

We had an exceptional experience with Marc! From start to finish, the team went above and beyond to ensure everything was perfect. The owners are not only incredibly knowledgeable but also genuinely care about their customers. They took the time to understand our needs, offer expert advice, and guide us through the entire process with patience and professionalism. The quality of the flooring is outstanding, and the installation was flawless—completed on time with attention to every detail. Their team was courteous, efficient, and left the space spotless. It’s clear that this company takes pride in their work, and the results speak for themselves. If you’re looking for high-quality flooring, a seamless process, and owners who treat you like family, look no further!! We couldn’t be happier with our beautiful new floors and highly recommend them to anyone!

Footprint Floors was awesome! Awesome price and bent over backwards to help us get our project done quick and cost effective! Thank you so much!!!

Fantastic work. Not too much to talk Is. Only quality

My experience with Footprints floors, Oliver and his team in particular, was excellent. He arrived on time for our consultations, provided a fair quote, and held his price. The work was far better than I could ever have expected. In addition, the work was done promptly, cleanly, and professionally. Oliver replaced the oak flooring inside our front door with tile, and sanded and refinished a hallway and two major rooms. Again, I found the work superb and would recommend him to anyone. Joanne, Seekonk, MA

Very professional company. They made sure we got just what we wanted! I would use them again!

Joseph came to my house and did a great job. He was knowledgable, pleasant, and gave me some great tips on how to help my squeaky floor.

Quick and quality work. We had our flooring refinished before move and the team ensured the job was done correctly and on time for move in.

My job was kind of small only 140 square feet. Footprints were able to come when I wanted and did the install in about 6 hours. Grouted the next morning. Job looks great.

Highly recommend using footprints floors for any of your flooring or tile needs. Lee and his crew are professional and know what they’re doing. They installed a new product to the industry, rain tree wood and i couldn’t be more happy with how the install came out. Anyone thinking or considering of re doing their floors, reach out to Lee!

Couldn’t be happier with the quality of work and the knowledgeable and personable experience I had to work with Justin and Greg to refinish my hardwood floors. I would highly recommend Footprints Floors.

Great job done on my backsplash.

Extremely happy with the outstanding work they did, uper flexible with my schedule and affordable prices. I recommend 100%

Footprints was great to work with and provided excellent craftsmanship!

What a great job Alex and Tony did refinishing my bedroom floor. He even worked with me to get the finish I wanted! A beautiful job they did. I plan on doing another floor with Alex! I highly recommend them.

The crew with Footprints was amazing to work with from the very beginning. I reached to them through thumbtack and the response was crazy quick. Tim and Kyle have amazing customer service and Marvin who installed our backsplash did a wonderful job. We will definitely be using them again when it’s time to do our shower !!

Top notch company! Great communication and follow thru. Details that may have been missed during initial consult were immediately dealt with in a very professional manner. Craftsman were sensitive to our home cleanliness and took additional steps to contain each area to our satisfaction. This company has earned any work from us in the future. I would strongly recommend them for any future flooring projects!

We can not say enough great things about working with Keith at Footprints! Everything from the initial meeting (where I had a ton of questions) samples, scheduling, install, and walk thru was great. We were never rushed in any step of the process and Keith's attention to detail has resulted in gorgeous floors! The level of communication we received was top notch. If you need new floors you need to call Keith at Footprints!

We can not say enough great things about working with Keith at Footprints! Everything from the initial meeting (where I had a ton of questions) samples, scheduling, install, and walk thru was great. We were never rushed in any step of the process and Keith's attention to detail has resulted in gorgeous floors! The level of communication we received was top notch. If you need new floors you need to call Keith at Footprints!

Great experience with Footprints Floors! They removed three rooms of carpeting and replaced with LVP to match the rest of the flooring in our house. Excellent communication, clear quote, fast install. Definitely recommend!

Justin is a super nice guy who followed through on everything and was great to work. Chris is a master of his trade who made sure the floor met my OCD expectations! Thank you Footprints Floors.

Peter could not have been easier to work with and we highly recommend Footprints! We had changing installation dates due to our changing move dates and then Hurricanes Helene and Milton hit and further delayed us. Our home was completely flooded by Helene and we are still trying to recover. The bright spot in all of this is the fact that Peter and his team were able to adjust their schedule to start right after Milton. We had changes throughout the installation and they were so helpful and accommodating and offered great solutions for us. The attention to detail was tremendous and they were so meticulous. Despite all these setbacks Peter came through with every single commitment made, plus the quality of the work is outstanding and the communication just as stellar. I cannot recommend Footprints Floors enough and I will never use another flooring contractor again. I would love to add better photos but since we are waiting for drywall our floors are currently covered with a protective paper!

Rich and the crew were fantastic to work with! The floors turned out amazing. Affordable and fast! Highly recommended!

Great people and great work. They helped us out after an insurance loss and we are so happy to have our home out back together!

The flooring guys were very focused and their competence was obvious. (Paco, Xavier, Julio). They did a great job of managing dust and debris, communicating and answering questions. Tim Busbee came by several times and had outstanding follow up and communication. I really valued the service Tim provided us. It was a complete package consisting of thorough conversation and pre planning, scheduling and follow up. He managed his crew and actually showed up through my projects!

The refinished floors were beautiful. They adjusted their schedule to meet my needs.

I had a fantastic experience with Footprints Floors, thanks to Tom. He was prompt, friendly, and a great communicator. I appreciated how quickly and honestly he assessed my flooring issue. Not only did he diagnose the problem, but he advised me on how to fix the problem myself to save on costs. I appreciated that so much, and I will definitely be using footprints Floors for projects in the future because of this experience. Five stars!

Friendly. Explained differences in flooring. Helped pick out colors. Installer was prompt and very precise with materials. Cleaned after himself as he moved from area to area. Picked up trash from boxes. Very impressed and satisfied Thank you Adam and Francisco

Excellent from start to finish, would highly recommend

Couldn't be more happier with the quality of work.

I was very pleased with Footprint Floors. Plank flooring was installed at both of my childcare centers. Sean was very amenable to schedule installation to accommodate us so not to disrupt our normal business hours and clients. I would not hesitate to work with them again. Our centers look amazing. I highly recommend them.

Highly recommend checking our Footprints for your flooring needs! They are unique in the sense that you purchase product wherever you prefer and then they do the install. So many companies will only install THEIR product. Not here. You have have the power of unlimited options. Plus, the owner Alissa is honest, reliable and professional. You can’t go wrong!

Outstanding job very professional. Looks great

Aaron and his team were amazing to work with. They communicated expectations clearly, finished on schedule, did beautiful work, and the cost was very reasonable. We couldn’t believe how well they tied in new hardwood to match our existing hardwood!

Tony was fantastic to work with - always straight forward and always helpful. Highly recommend!

The team did an amazing job restaining my 104-year-old floors! The results exceeded my expectations. From start to finish, the project was handled professionally and transparently. Lee was a pleasure to work with and took the time to patiently answer all my questions. Great service—I highly recommend them

Eduardo and his team were incredible throughout the experience. He was knowledgeable and professional, guiding us through the flooring process every step of the way, and his team did a fantastic job (and got it done ahead of schedule). Would recommend Footprints without a doubt.

Great job refinishing my floors! Alissa was great to work with - came by every day to check on things - all in all a great experience! Before and after photos!

We had an awesome experience from estimate to installation!

They were great to work with, know their stuff and did a wonderful job, would highly recommend

Alan is very informative about the entire flooring installation process. His attention to detail is second to none and his customer first mentality is what separates him from all other Flooring companies. I highly recommend Alan and his team for your next Flooring-project.!!!

Very professional great work highly recommend

Over the last few months, Footprints Floors has installed tile above the bathtub in three bathrooms of my home. They all turned out beautifully and I couldn’t be more pleased! Jeff and Alex were both a pleasure to work with. They were dependable, professional, friendly, and answered all of my questions and concerns. I would highly recommend Footprints Floors.

Absolutely great service properly on time. I I would definitely would use them again. My fireplace was a builder grade tile It was updated to porcelain.

It was a smooth process working with everyone at Footprints, from initial contact through finishing the project. My floors look amazing and it only took a few hours to complete.

Charles and the other two men were very friendly and worked hard to please me. I felt comfortable and was amazed how fast the job was finished. I love my floors.

What a delight to work with this team. Brian was amazing and our tile looks amazing. Thank You so much for a stress free and very professional job.

I truly cannot say enough positive things about Footprints Floors! I recently hired them to remove existing flooring and install glued down engineered hardwood throughout the main living areas of my home. To say that I was impressed would be an understatement! From the onset, Josh communicated extensively, thoroughly, and effectively. I never once felt like I had to double check any of their work. He and Jeff, the installer, foresaw any potential issues and asked the right questions to ensure that we were both on the same page as to the scope of the project. Jeff was a pleasure to have in the home, as he was professional, arrived on time, and was extremely hardworking, and Josh was on site daily throughout to ensure that any details that arose were completed as previously discussed. I would never hesitate to hire them again should the need arise. Thank you, Josh and Jeff, for a job well done and being a breath of fresh air in the contractor trade.

Great experience. Had my floors refinished. Ralph and his team were professional and timely. Very happy with the results!